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Hospitals, with emergency departments/urgent care .......24-25
I
Identification, getting and replacing, ...........................101-102
Immigration, see Settlement services ............................115-116
Income tax, income tax clinics, ............................................ 107
Income programs, ........................................................103-106
J
Jobs, job search, see Employment centres .......................96-100
L
Legal services, ..............................................................108-113
legal aid, ..................................................................... 108
Duty Counsel, ............................................................... 109
family law, ................................................................... 109
community legal clinics, .............................................. 110
Learning, see Education and training ................................92-95
LGBT resources, ..................................................................... 64
Libraries, ...........................................................................72-79
LINC, see Education ............................................................... 92
Literacy, see Education, reading, writing, math
and computer skills ...................................................93-95
M
Meals, .............................................................................53-61
food banks, ..............................................................50-51
community kitchens, ................................................51-52
community gardens, .............................................................. 52
fresh vegetables and fruit, ............................................. 52
free and low cost meals, ...........................................53-61
Mental health, ..................................................................36-41
crisis lines, ..................................................................... 36
general information and referral, .................................. 37
concerns, patient advocate, ........................................... 24
case management and support services, ..................38-40
counselling/family services, ......................................35-36
support groups for families of people with
mental illness, ..........................................................40-41
Money management,
see Financial literacy and trusteeship .......................... 106
N
Newcomers, see Settlement services .............................115-116
O
Ombudsman/complaints, ..................................................... 114
Ontario Disability Support Program (ODSP), ....................... 105
Ontario Works (OW), ........................................................... 105
P
Parks, ................................................................................66-67
People with a disability, ...................................................33-35
assistive devices, ......................................................34-35
R
Recreation, recreation centres, see Community centres ....80-91
See also Free events and activities ............................65-67
S
School, see Education and training .................................92-100
Settlement services, .....................................................115-116
Substance use treatment, .................................................41-45
crisis lines, crisis response, ............................................ 41
general information and referral, .................................. 42
detox and withdrawal, .................................................. 42
12-step programs, ......................................................... 42
treatment and recovery programs, ...........................42-45
harm reduction, ............................................................. 45
Support groups for families of people with mental illness, 40-41
Support groups (other), see Counselling/family services ..35-36
T
Tax, tax clinics see Income tax ............................................. 107
Tenant information, ..........................................................17-19
Toronto Employment and Social Services, ........................... 100
See also Ontario Works (OW) ....................................... 105
TTC, see Transportation ....................................................... 117
Trans, transgender see LGBT resources ................................. 64
Transit, see transportation ................................................... 117
Transportation, .................................................................... 117
W
War veterans, see Veterans ................................................. 116
Wheeltrans, see Transportation ........................................... 117
V
Veterans, ............................................................................. 116
Volunteering, ......................................................................... 71
INDEX
| A Guide To Services For Tenants | 2012-2013
119