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<strong>Newsletter</strong> 09/2001 - n°2<br />
“<strong>IQNet</strong> Tested Website”<br />
IT Security Made By <strong>IQNet</strong><br />
Internet transaction security is the key to the success <strong>of</strong> any e-commerce<br />
application. No matter whether you are on a virtual shopping tour or booking<br />
your hotel room for your next business trip: you expect reliable and safe<br />
handling <strong>of</strong> your personal transaction data. However security is not the only key<br />
issue <strong>of</strong> a successful e-commerce application. The related business processes,<br />
e.g. product delivery or complaints handling, are also vital. And last but not least<br />
the functionality <strong>of</strong> the s<strong>of</strong>tware used to support the e-business activities.<br />
Task Group-4 <strong>of</strong> the <strong>IQNet</strong> Standing Committee for Marketing and Development<br />
is <strong>current</strong>ly elaborating an e-commerce certification scheme that will address<br />
these requirements. Partners in this project are DIN CERTCO <strong>of</strong> Germany<br />
and CISQ-CERTIWEB <strong>of</strong> Italy which have already gained experience in the<br />
evaluation <strong>of</strong> e-commerce solutions.<br />
For further information on<br />
this issue please contact<br />
one <strong>of</strong> the following addresses<br />
head<strong>of</strong>fice@iqnet.ch,<br />
markus.weber@dincertco.de or<br />
aga@igq.it (Ing. D.Agalbato)<br />
The <strong>IQNet</strong> approach is tailored to the degree <strong>of</strong> complexity <strong>of</strong> the e-commerce<br />
application. It comprises three different levels <strong>of</strong> evaluation depth:<br />
The basic level <strong>of</strong> the website certification scheme <strong>of</strong> <strong>IQNet</strong> covers the following<br />
evaluation modules:<br />
Content - legal compliance<br />
Privacy - legal compliance<br />
IT security according to BS 7799<br />
Quality management and business processes according to ISO 9001:<br />
2000<br />
The medium level adds a check <strong>of</strong> the functionality <strong>of</strong> the used s<strong>of</strong>tware<br />
according to ISO/IEC 12119.<br />
The so-called premium level finally includes also a usability test <strong>of</strong> the e-<br />
commerce applicaton according to ISO 9241-10/-11.<br />
The benefits <strong>of</strong> the <strong>IQNet</strong> e-commerce certification scheme for clients are:<br />
Use <strong>of</strong> the well-known <strong>IQNet</strong> mark<br />
Comprehensive audit report<br />
Service scheme integrating various important standards, e.g. ISO 9000<br />
and BS 7799