October - Cessna
October - Cessna
October - Cessna
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DIRECTC I T A T I O N<br />
approach<br />
OCT 2011<br />
IN THIS ISSUE:<br />
A New Spin on NLG Wheel Removal/Installation Process<br />
Tailor Your Flight Manual with Configuration Codes<br />
Citation 500-Series Brakes Explained<br />
Conferences, Updates and more
in THIS<br />
Issue:<br />
1<br />
new & IMPROVED<br />
A NEW SPIN ON NLG WHEEL REMOVAL/INSTAL-<br />
LATION PROCESS (560XL)<br />
2<br />
TAILOR YOUR FLIGHT MANUAL WITH CONFIGURA-<br />
TION CODES (ALL MODELS)<br />
8-11<br />
SYNOPSIS OF SERVICE BULLETINS AND<br />
SERVICE LETTERS (ALL MODELS)<br />
12<br />
CESSNASUPPORT.COM WEBSITE GETS MORE<br />
PERSONALIZED (ALL MODELS)<br />
15<br />
CHILD SAFETY SEATS(s) AVAILABLE FOR<br />
YOUNG PASSENGERS (ALL MODELS)<br />
6<br />
TEST HARNESS INFO FOR CABIN PRESS TEST<br />
(525B)<br />
7<br />
SWITCH OFF ROSEN MONITORS BEFORE<br />
PLUGGING IN (525A, 525B, 560 and 560XL)<br />
13<br />
CITATION 500-SERIES BRAKES EXPLAINED<br />
(500, 510, 525, 525A, 525B, 525C, 550, S550,<br />
560 and 560XL)<br />
15<br />
technical INFO<br />
SAIB COVERS SEMI-SYNTHETIC JET<br />
FUEL FOR CITATIONS (ALL MODELS)<br />
16<br />
17<br />
in every ISSUE<br />
ASK THE EXPERT<br />
EVENTS CALENDAR<br />
THE DIRECT APPROACH IS PUBLISHED<br />
MONTHLY BY THE CESSNA CITATION CUSTOMER<br />
SERVICE ORGANIZATION. COMMENTS AND<br />
SUGGESTIONS ARE WELCOMED.<br />
PLEASE ADDRESS YOUR COMMENTS TO LOUIS BROWN<br />
316-517-3501 lhbrown@cessna.textron.com
560XL, ATA: 32-20<br />
A New Spin on NLG Wheel<br />
Removal/Installation Procedures<br />
<strong>Cessna</strong> has developed improved removal/installation procedures for the nose landing gear wheel (NLG) in Revision<br />
31 of the Model 560XL Maintenance Manual. The revision is expected to be released in a few weeks.<br />
Operators are provided new instructions to clean, inspect and disposition the serviceability of components that are<br />
accessible during a NLG wheel and tire removal.<br />
Operators should be aware that the maintenance manual revision also has changed the NLG wheel and tire installation<br />
procedures. Special attention to recommended lubrication requirements, updated torque values utilized, and<br />
installation of a new axle bolt is required with the new procedures.<br />
Questions, please contact:<br />
Team Excel<br />
316-517-1400 (Direct)<br />
1-877-560-3960 (WATS)<br />
teamxl@cessna.textron.com<br />
It’s time to stop thinking about a glass flight deck...<br />
...And start flying with one.<br />
G1000 is bright, precise, and reliable. It puts a wealth of<br />
flight-critical data at your crew’s fingertips. But, perhaps the<br />
greatest thing about the G1000 is it’s a perfect fit for your Citation.<br />
THE FUTURE OF AVIONICS, READY FOR YOU TODAY.<br />
To learn more, call<br />
877-G-1000-4-U (877-410-0048)<br />
to schedule your G1000 retrofit today.<br />
page 1<br />
www.citationservice.com
All Models, ATA: 99-00<br />
Tailor Your Flight Manual with<br />
Configuration Codes<br />
Some pages in your Airplane Flight Manual (AFM) may not be applicable to your aircraft. When <strong>Cessna</strong> issues<br />
revisions and temporary changes to the AFM, it may become unwieldy if pages are added that are not applicable<br />
to the airplane serial effectivity or configuration. Each of the pages in the AFM has a configuration code printed<br />
at the bottom center of the page with two letters such as “AB.” These codes and their definitions correspond to<br />
the aircraft serial range and/or configuration listed in Section I of the AFM.<br />
For some operators the process of identifying which configuration codes are applicable to their aircraft can appear<br />
to be challenging. To help operators with this issue, <strong>Cessna</strong> Publications began providing Microsoft Excel<br />
spreadsheets of Configuration Code Calculators some time ago. An operator can simply enter their aircraft serial<br />
number and view all service documents complying with the airplane, including options available.<br />
A current report from CAMP will list the service documents options and current avionics to properly configure<br />
the AFM. The operator can then determine which codes apply to the aircraft; adding applicable AFM pages, and<br />
removing irrelevant ones as the final process.<br />
Note: It is important not to discard the removed pages as they may be later required if a service document is<br />
complied with.<br />
The AFM Configuration Code Calculators are available on <strong>Cessna</strong>Support.com. Operators must first log into the<br />
Customer Access page followed by selecting the Technical Publications tab at the top of the screen. The AFM<br />
Configuration Code Calculator link can then be selected afterwards.<br />
<strong>Cessna</strong> recently released calculators for the following manuals:<br />
525CFM Rev 03<br />
525FMB (CJ1+) Rev 2<br />
55FMA (Citation II 0550 thru 0626) Rev 02<br />
55FMB (Citation II 0627 and on) Rev 05<br />
56FMA (Ultra) Rev 13<br />
56FMC (Encore+) Rev 01<br />
65C7FM (Citation VII) Rev 10<br />
65C6FM (Citation VI) Rev 04<br />
680FM Rev 10<br />
75FM (Citation X Pre-BPC) Rev 11<br />
These spreadsheets are an addition to the calculators already posted on our website. We will continue to develop<br />
new calculators until all models are covered, and revise the existing postings as new revisions to the AFMs are<br />
released.<br />
Questions, please contact;<br />
Pilot Services<br />
316-517-7717<br />
page 2
page 3<br />
www.citationservice.com
page 4
page 5<br />
www.citationservice.com
525B, ATA: 21-30<br />
CJ3 operators performing cabin pressurization tests have a new tool available to simplify aircraft<br />
pressurization procedures during ground maintenance or tests. The Ground Pressurization Harness P/N<br />
6388016-1 can be installed between the pressurization controller and the existing aircraft wiring. With the<br />
harness installed, the DIVE and CLIMB signals from the controller and primary outflow valve are reversed—<br />
making it possible to command the outflow valves to close by using the cabin dump switch.<br />
Note: Instructions for using the Ground Pressurization Harness exist in the Chapter 21, Pressurization Control-<br />
Adjustment/Test procedures of the Model 525B Maintenance Manual.<br />
The new wire harness can be manufactured locally however, when Revision 14 of the maintenance manual<br />
was released, the fabrication instructions for the harness were not included. A change request has been<br />
submitted and the harness fabrication procedures are currently in development.<br />
Until the next maintenance manual revision is released, operators who wish to have the new harness have<br />
two options:<br />
• Team CJ can be contacted for information to create the harness<br />
• The order desk at <strong>Cessna</strong> Service Parts and Programs (CSP&P) can be contacted to purchase the<br />
P/N 6388016-1 Ground Pressurization Harness<br />
The order desk can be contacted at:<br />
316-517-7602 (Local)<br />
866-206-4158 (WATS)<br />
316-517-5606 (International)<br />
316-517-7711 (FAX)<br />
cpdretail@cessna.textron.com<br />
Test Harness Info for Cabin Press<br />
Leak Test<br />
Note: CSP&P will need time to build the harness so it is highly encouraged to submit the order with adequate<br />
scheduling before the tool would be needed.<br />
Questions, please contact:<br />
Team CJ<br />
1-800-835-4090<br />
hotline@cessna.textron.com<br />
page 6
525A, 525B, 560 and 560XL, ATA: 25-20<br />
Switch Off Rosen Monitors<br />
before Plugging In<br />
Operators of Citations equipped with older Rosen P/N 5601-111 Side ledge Monitors should be aware the<br />
ON/OFF switch of the monitors should be in the OFF position before plugging into the side ledge monitor<br />
receptacle(s).<br />
Failure to place the monitor switch in the OFF position can cause an unwanted voltage spike, potentially<br />
damaging other components within the electrical circuit.<br />
Citation Customer Services has received reports of Rosen monitors causing damage to Mid-Continent P/N<br />
103006-1 Video Distribution Amplifiers.<br />
Questions, please contact:<br />
Team CJ<br />
1-800-835-4090<br />
hotline@cessna.textron.com<br />
Or:<br />
Team Legacy<br />
1-800-835-4090<br />
hotline@cessna.textron.com<br />
Or:<br />
Team Excel<br />
316-517-1400 (Direct)<br />
1-877-560-3960 (WATS)<br />
teamxl@cessna.textron.com<br />
page 7<br />
www.citationservice.com
Synopsis of Service Bulletins and Service Letters Released<br />
Released September 2011<br />
Note: There were no Service Bulletins or Letters for Model 500 released in September 2011.<br />
Note: There were no Service Bulletins for the Model 510 released in September 2011.<br />
Note: There were no Service Bulletins for the Models 525, 525A, 525B and 525C released in September 2011.<br />
Note: There were no Service Bulletins for the Model 550 released in September 2011.<br />
Note: There were no Service Bulletins or Letters for the Model S550 released in September 2011.<br />
Note: There were no Service Bulletins for the Model 560XL released in September 2011.<br />
Note: There were no Service Bulletins for the Model 650 released in September 2011.<br />
Note: There were no Service Bulletins for the Model 680 released in September 2011.<br />
Note: There were no Service Bulletins for the Model 750 released in September 2011.<br />
---------------------------------------------------510------------------------------------------------<br />
Number: SL510-11-02<br />
Type: Recommended<br />
Title: Power J-Box Placard Inspection<br />
Effectivity: 510-0033, -0043, -0054, -0065, -0094, -0100, -0116, -0117, -0134,<br />
-0195, -0214, -0246, -0268, -0269, -0294, -0300, -0312, -0319, -0326, -0339, -0343, -0347, and -0358<br />
Description: A potential exists that placards installed in the aft J-box may have incorrect information regarding<br />
the HF FUSE LIMITER (option). This recommended service letter provides instructions to inspect and replace<br />
the placards if necessary. This letter should be accomplished at a scheduled maintenance period or inspection.<br />
Number: SL510-35-01<br />
Type: Mandatory<br />
Title: Transmittal of Intertechnique Service Bulletin MXH-35-240<br />
Effectivity: 510-0001 thru -0376<br />
Description: A latent potential exists for the inflatable harness on the crew oxygen mask(s) to rupture when<br />
inflated. This mandatory service letter transmits the Intertechnique service bulletin instructions to inspect and<br />
replace the inflatable harness of the oxygen mask(s). This letter must be accomplished within 1,200 flight hours<br />
or by May 31, 2013, whichever occurs first.<br />
Number: SL510-55-02-R2<br />
Type: Mandatory<br />
Title: Horizontal Stabilizer Sealant Inspection<br />
Effectivity: 510-0001 thru -0372<br />
Description: Water can enter the vertical and horizontal stabilizers and freeze making the elevator trim difficult<br />
to adjust. This mandatory service bulletin provides instructions to inspect areas around the tail for missing sealant.<br />
Revision 2 revises the serial effectivity section to include all serial numbers from 510-0001 thru -0372, but<br />
does not affect airplanes that have previously complied with the service bulletin.<br />
---------------------------------------------------525------------------------------------------------<br />
Number: SL525-31-06<br />
Type: Mandatory<br />
Title: Transmittal of L-3 Communications Alert Bulletin No. <strong>Cessna</strong> SB 001<br />
Effectivity: 525-0482, -0485, -0490, -0497, -0502, -0504, -0508, -0511, -0514,<br />
-0515, -0518, -0520 thru -0522, -0529, -0531, -0538, -0539, -0546 thru -0548,<br />
-0551, -0552, -0554, -0555, -0557, -0558, -0600 thru -0602, -0604, -0606, -0607,<br />
-0615 thru -0619, -0621 thru -0623, -0626, -0627, -0629 thru -0631, -0638, -0640 thru -0699<br />
Description: L-3 Communications has issued an alert bulletin requiring an inspection of four hardware nuts on<br />
the Crash Survivable Memory Unit that are suspected to be manufactured of non-conforming material. A suspect<br />
range of serial numbers is included with the bulletin. This mandatory service letter transmits the L-3 bulletin<br />
page 8<br />
PLEASE SEE NEXT PAGE
All Models Except Mustang, ATA: 56-00<br />
instructions, and must be accomplished within 500 flight hours or 12 months from the date of receipt, whichever<br />
occurs first.<br />
---------------------------------------------------525A---------------------------------------------<br />
Number: SL525A-31-05<br />
Type: Mandatory<br />
Title: Transmittal of L-3 Communications Alert Bulletin No. <strong>Cessna</strong> SB 001<br />
Effectivity: 525A-0056, -0058, -0059, -0061, -0062, -0065, -0078, -0081, -0084,<br />
-0086, -0092, -0094, -0096, -0105, -0109, -0110, -0114, -0117, -0118, -0120, -0127,<br />
-0129, -0132, -0135 thru -0137, -0139 thru -0141, -0145, -0147, -0149, -0152,<br />
-0154, -0155, -0157, -0158, -0163, -0164, -0171, -0172, -0180 thru -0182, -0184,<br />
-0190, -0191, -0198, -0203, -0207, -0209, -0211, -0213, -0215, -0222, -0225, -0227, -0228, -0235, -0237, -0238,<br />
-0241, -0243, -0244, -0300, -0301, -0303, -0306, -0310, -0314 thru -0316, -0319 thru -0321, -0324, -0325, -0327,<br />
-0333, -0337 thru -0339,<br />
-0341, -0342, -0344, -0346, -0348 thru -0377<br />
Description: L-3 Communications has issued an alert bulletin requiring an inspection of four hardware nuts on<br />
the Crash Survivable Memory Unit that are suspected to be manufactured of non-conforming material. A suspect<br />
range of serial numbers is included with the bulletin. This mandatory service letter transmits the L-3 bulletin<br />
instructions, and must be accomplished within 500 flight hours or 12 months from the date of receipt, whichever<br />
occurs first.<br />
Number: SL525A-35-02<br />
Type: Mandatory<br />
Title: Transmittal of Intertechnique Service Bulletin MXH-35-240<br />
Effectivity: 525A-0001 thru -0427<br />
Description: A latent potential exists for the inflatable harness on the crew oxygen mask(s) to rupture when<br />
inflated. This mandatory service letter transmits the Intertechnique service bulletin instructions to inspect and<br />
replace the inflatable harness of the oxygen mask(s). This letter must be accomplished within 1,200 flight hours<br />
or by May 31, 2013, whichever occurs first.<br />
---------------------------------------------------525B---------------------------------------------<br />
Number: SL525B-31-03<br />
Type: Mandatory<br />
Title: Transmittal of L-3 Communications Alert Bulletin No. <strong>Cessna</strong> SB 001<br />
Effectivity: 525B-0006, -0008, -0010, -0012, -0014, -0018, -0019, -0022, -0023,<br />
-0027 thru -0039, -0041, -0043 thru -0045, -0047, -0048, -0050 thru -0052, -0055,<br />
-0059, -0061, -0062, -0065, -0066 thru -0075, -0077, -0081 thru -0355<br />
Description: L-3 Communications has issued an alert bulletin requiring an inspection of four hardware nuts on<br />
the Crash Survivable Memory Unit that are suspected to be manufactured of non-conforming material. A suspect<br />
range of serial numbers is included with the bulletin. This mandatory service letter transmits the L-3 bulletin<br />
instructions, and must be accomplished within 500 flight hours or 12 months from the date of receipt, whichever<br />
occurs first.<br />
Number: SL525B-35-02<br />
Type: Mandatory<br />
Title: Transmittal of Intertechnique Service Bulletin MXH-35-240<br />
Effectivity: 525B-0001 thru -0388<br />
Description: A latent potential exists for the inflatable harness on the crew oxygen mask(s) to rupture when<br />
inflated. This mandatory service letter transmits the Intertechnique service bulletin instructions to inspect and<br />
replace the inflatable harness of the oxygen mask(s). This letter must be accomplished within 1,200 flight hours<br />
or by May 31, 2013, whichever occurs first.<br />
page 9<br />
PLEASE SEE NEXT PAGE
---------------------------------------------------525C---------------------------------------------<br />
Number: SL525C-31-01<br />
Type: Mandatory<br />
Title: Transmittal of L-3 Communications Alert Bulletin No. <strong>Cessna</strong> SB 001<br />
Effectivity: 525C-0001 thru -0022 and -0029<br />
Description: L-3 Communications has issued an alert bulletin requiring an inspection of four hardware nuts on the<br />
Crash Survivable Memory Unit that are suspected to be manufactured of non-conforming material. A suspect range<br />
of serial numbers is included with the bulletin. This mandatory service letter transmits the L-3 bulletin instructions,<br />
and must be accomplished within 500 flight hours or 12 months from the date of receipt, whichever occurs first.<br />
---------------------------------------------------550-----------------------------------------------<br />
Number: SL550-35-02<br />
Type: Mandatory<br />
Title: Transmittal of Intertechnique Service Bulletin MXH-35-240<br />
Effectivity: 550-0002 thru -1136<br />
Description: A latent potential exists for the inflatable harness on the crew oxygen mask(s) to rupture when inflated.<br />
This mandatory service letter transmits the Intertechnique service bulletin instructions to inspect and replace<br />
the inflatable harness of the oxygen mask(s). This letter must be accomplished within 1,200 flight hours or by May<br />
31, 2013, whichever occurs first.<br />
--------------------------------------------------S550----------------------------------------------<br />
Number: SB560-34-150-R3 Type: Recommended<br />
Title: Collins FMS-3000 Software Upgrade<br />
Effectivity: 560-0751 thru -0802<br />
Description: An option is available to enable WAAS capability. This recommended service bulletin provides parts<br />
and instructions to replace existing the equipment modify the wire harnesses for a Collins FMS-3000 Software Upgrade.<br />
Revision 3 makes some changes to the accomplishment instructions, but does not affect airplanes that have<br />
previously complied with the service bulletin.<br />
--------------------------------------------------------------------------------------------------------<br />
Number: SL560-35-07<br />
Type: Mandatory<br />
Title: Transmittal of Intertechnique Service Bulletin MXH-35-240<br />
Effectivity: 560-0001 thru -0815<br />
Description: A latent potential exists for the inflatable harness on the crew oxygen mask(s) to rupture when inflated.<br />
This mandatory service letter transmits the Intertechnique service bulletin instructions to inspect and replace<br />
the inflatable harness of the oxygen mask(s). This letter must be accomplished within 1,200 flight hours or by May<br />
31, 2013, whichever occurs first.<br />
-------------------------------------------------560XL----------------------------------------------<br />
Number: SL560XL-35-04<br />
Type: Mandatory<br />
Title: Transmittal of Intertechnique Service Bulletin MXH-35-240<br />
Effectivity: 560XL-5002 thru -5830, -6002 thru -6080, -6083 thru -6085<br />
Description: A latent potential exists for the inflatable harness on the crew oxygen mask(s) to rupture when inflated.<br />
This mandatory service letter transmits the Intertechnique service bulletin instructions to inspect and replace<br />
the inflatable harness of the oxygen mask(s). This letter must be accomplished within 1,200 flight hours or by May<br />
31, 2013, whichever occurs first.<br />
page 10<br />
PLEASE SEE NEXT PAGE
Number: SL560XL-53-16<br />
Type: Mandatory<br />
Title: Fastener Inspection/Installation<br />
Effectivity: 560XL-6059 thru -6063, -6065, -6066, -6069 thru -6071, -6073 thru<br />
-6077<br />
Description: The right frame and outer frames of the right lower skin bond assembly in the cockpit may be<br />
missing some fasteners. This mandatory service letter provides instruction to inspect and correct the missing<br />
fasteners if discovered. This letter must be accomplished within 500 flight hours or 12 months from the date of<br />
receipt, whichever occurs first.<br />
---------------------------------------------------650------------------------------------------------<br />
Number: SL650-35-09<br />
Type: Mandatory<br />
Title: Transmittal of Intertechnique Service Bulletin MXH-35-240<br />
Effectivity: 650-0100 thru -0241<br />
Description: A latent potential exists for the inflatable harness on the crew oxygen mask(s) to rupture when<br />
inflated. This mandatory service letter transmits the Intertechnique service bulletin instructions to inspect and<br />
replace the inflatable harness of the oxygen mask(s). This letter must be accomplished within 1,200 flight hours<br />
or by May 31, 2013, whichever occurs first.<br />
---------------------------------------------------680------------------------------------------------<br />
Number: SL680-35-02<br />
Type: Mandatory<br />
Title: Transmittal of Intertechnique Service Bulletin MXH-35-240<br />
Effectivity: 680-0001 thru -0289, -0291 thru -0306, -0308, -0309, -0311, -0312, and -0314<br />
Description: A latent potential exists for the inflatable harness on the crew oxygen mask(s) to rupture when<br />
inflated. This mandatory service letter transmits the Intertechnique service bulletin instructions to inspect and<br />
replace the inflatable harness of the oxygen mask(s). This letter must be accomplished within 1,200 flight hours<br />
or by May 31, 2013, whichever occurs first.<br />
---------------------------------------------------750------------------------------------------------<br />
Number: SL750-35-06<br />
Type: Mandatory<br />
Title: Transmittal of Intertechnique Service Bulletin MXH-35-240<br />
Effectivity: 750-0001 thru -0306, and -0308<br />
Description: A latent potential exists for the inflatable harness on the crew oxygen mask(s) to rupture when<br />
inflated. This mandatory service letter transmits the Intertechnique service bulletin instructions to inspect and<br />
replace the inflatable harness of the oxygen mask(s). This letter must be accomplished within 1,200 flight hours<br />
or by May 31, 2013, whichever occurs first.<br />
page 11<br />
www.citationservice.com
All Models, ATA: 99-00<br />
<strong>Cessna</strong>Support.com Website<br />
Gets More Personalized<br />
<strong>Cessna</strong> is pleased to announce new enhancements to <strong>Cessna</strong>Support.com making the website more personalized<br />
and user-friendly. Web browsers will notice a new My Information box in the upper left corner of the homepage.<br />
The new addition offers a My Aircraft Info link that directly ties the customer to their subscription information, serialized<br />
service document search listing, serialized flight documents and current contact information. Social Media<br />
buttons are also provided for <strong>Cessna</strong>’s Twitter, Facebook, and YouTube sites.<br />
With the My Subscriptions box, owner/operators will not be “out-of-sync’ with their current subscription(s) and a<br />
link for information is provided to keep customers savvy as what additional subscriptions are available.<br />
For the serialized documents, owner/operators can instantly access the Flight Manual Temporary Changes or Supplements,<br />
Emergency and Normal Procedures Checklists. This function also includes a serialized service documents<br />
search report applicable to your specific aircraft.<br />
For the My Contact Information box, owners/operators can make sure personal contact information is an accurate<br />
source for <strong>Cessna</strong> to make contact for any issues related to their aircraft.<br />
Operators of legacy and production Citations and Propeller aircraft alike will benefit from the Aircraft Publications<br />
page, which provides a search engine for all service bulletins and letters including service kits and Instructions for<br />
Continued Airworthiness (ICA) documents.<br />
Questions, please contact:<br />
<strong>Cessna</strong> Customer Care<br />
316-517-5800<br />
Customercare@cessna.textron.com<br />
page 12
500, 510, 525, 525A, 525B, 525C, 550, S550, 560 and 560XL ATA: 32-40<br />
Citation 500-Series Brakes Explained<br />
Since the initial production of the Citation 500-series family of airplanes, the braking systems have changed<br />
from model to model. For the benefit of Citation operators, the information provided below describes some of the<br />
operational differences for maintenance and flight crew “feel” of the braking systems.<br />
Models 500/501 (Citation I), 525 (CitationJet, CJ1 and CJ1+), 550/551 (Citation II and Citation II Classic), S550<br />
(Citation SII), and 560 (Citation V and Ultra)<br />
• Pilot builds pressure to the antiskid servo valve by pressing the brake pedals and activating the hydraulic<br />
master cylinders<br />
• The antiskid servo valve has two shuttle valves that allow hydraulic fluid to bypass through the servo valve<br />
to the brakes without electrical power<br />
• If there is no electrical power to the brake system, the hydraulic braking pressure can still be increased<br />
by pumping the pedals<br />
Models 550 (Bravo) and 560XL (Excel)<br />
• Pilot builds pressure to the antiskid servo valve by pressing the brake pedals and activating the hydraulic<br />
master cylinders<br />
• The antiskid servo valve does not have shuttle valves and, as a result, there are two hydraulic circuits<br />
separated by the antiskid servo valve<br />
• Because the antiskid servo valve is electrically controlled there is no braking ability without electrical<br />
power<br />
Models 510 (Mustang), 525A (CJ2 and CJ2+), 525B (CJ3), 525C (CJ4), 560 (Encore and Encore+), and 560XL (XLS<br />
and XLS+)<br />
• The brake pedals are spring-loaded with constant “feel” of pressure, however movement of the pedals<br />
does not build any hydraulic braking system pressure<br />
• There are no master cylinders with the brake pedals and the brake metering/antiskid servo valve is con<br />
nected by cables<br />
• There is only one hydraulic circuit<br />
• Because the brake metering/antiskid servo valve is electrically controlled there is no braking ability with<br />
out electrical power<br />
Caution: In the rare event of brake system failure, operators must immediately use the emergency braking system<br />
to stop the airplane in all Citation models.<br />
Questions, please contact:<br />
Team Legacy<br />
1-800-835-4090<br />
hotline@cessna.textron.com<br />
Or:<br />
Team Mustang<br />
316-517-5490 (Direct)<br />
1-877-832-6510 (WATS)<br />
teammustang@cessna.textron.com<br />
page 13<br />
Team CJ<br />
1-800-835-4090<br />
hotline@cessna.textron.com<br />
Or:<br />
Team Excel<br />
316-517-1400 (Direct)<br />
1-877-560-3960 (WATS)<br />
teamxl@cessna.textron.com<br />
www.citationservice.com
THE CITATION EXPERIENCE<br />
Your Citation is more than just a fair-weather friend.<br />
Show us the four seasons of Citation.<br />
Send your photos of winter, spring, summer, and fall to<br />
the Citation Experience.<br />
Citation is an aircraft for all seasons. We’re asking you to prove it by showing us<br />
your Citation in each of the four seasons.<br />
From budding tulips to tropical summer beaches to autumn foliage to winter<br />
wonderlands, we want to see how you enjoy your Citation all year long.<br />
Send your photos to http://www.citationexperience.com. And share a year in the<br />
life of your Citation for all the world to see.<br />
Questions? Comments? Scheduling?<br />
Call 877-360-EXPERIENCE (877-360-3973)<br />
International: 316-517-5800<br />
page 14
All Models, ATA: 28-00<br />
SAIB Covers Semi-Synthetic Jet<br />
Fuel for Citations<br />
The FAA issued a Special Airworthiness Information Bulletin (SAIB) NE-11-56 to inform operators that jet fuel<br />
blended with synthetic components meeting ASTM International Standard D7566 is acceptable for use on aircraft<br />
certified for operation with D1655 fuel identified as Jet A or Jet A-1<br />
The SAIB says the FAA relies on American Society for Testing and Materials (ASTM) to develop fuel specifications<br />
that applicants can designate as operating limitations for approved products.<br />
The FAA document recommends that the operating limitations in Aircraft Flight Manuals, Pilot Operating Instructions,<br />
or Type Certificate Data Sheets that specify ASTM D1655 Jet A or Jet A-1 fuel are acceptable for use with<br />
these fuels.<br />
All Citation aircraft have been approved for use of Jet A and/or Jet A-1 and therefore operators can use semi-synthetic<br />
jet fuels. Operators can refer to the existing FUEL LIMITS or FUEL LIMITATIONS of the OPERATING LIMITA-<br />
TIONS procedures in Section II of the applicable AFM.<br />
Questions, please contact:<br />
Customer Service Hot Line<br />
1-800-835-4090<br />
316-517-6261 (International)<br />
hotline@cessna.textron.com<br />
All Models, ATA: 25-20<br />
Child Safety Seat(s) Available<br />
for Young Passengers<br />
Citation Customer Service occasionally receives inquiries regarding availability of child safety seats for aircraft<br />
use. <strong>Cessna</strong> Service Parts & Programs (CSP&P) offers CRS-2000 PlaneSeat products manufactured by Astronics.<br />
The certified child safety seat system folds for easy storage, features a five-point quick release harness, and is built<br />
to comfortably seat infants up to 20 pounds, and toddlers up to 40 pounds or 40 inches in height.<br />
Operators can refer to the <strong>Cessna</strong>Support.com website at:<br />
http://www.cessna.com/customer-service/parts-programs/crs2000-planeseat.html<br />
page 15<br />
www.citationservice.com
ask THE EXPERTS<br />
EXPERTS FROM THE CESSNA SUPPORT TEAM<br />
SHARE ADVICE AND SHED LIGHT<br />
ANSWERS<br />
Question<br />
Answer<br />
On a Primus 1000 equipped Citation aircraft, the pilots or copilots air data information (airspeed,<br />
altitude, vertical speed) are red X’d. The Air Data Computers were swapped but the condition remained<br />
on the original side. What could be the cause?<br />
One possible cause for this condition could be the PFD bezel controller on the side which is experiencing<br />
the failure. If the tach-generator of the baro set knob fails, the air data computer has<br />
no baro reference, and will red X the air data information on that PFD. Try swapping the bezel<br />
controllers to see if the condition follows. Another possible cause could be that one of the “Unit<br />
ID Straps” is not connected due to a broken wire or loose ground block connection. Refer to the<br />
Aircraft Avionics Wiring Diagram to determine the pin outs for the Unit ID and SDI wires, and<br />
verify they are properly grounded. The ADC’s use this strapping to tell them which side they are<br />
on, and report their data to the Display System. Without it, the system sees the data from the unit<br />
as invalid and will display the red X’s.<br />
How To<br />
submit comments and<br />
ask THE EXPERTS<br />
THE DIRECT APPROACH IS PUBLISHED MONTHLY BY THE<br />
CESSNA CITATION CUSTOMER SERVICE ORGANIZATION.<br />
ASK THE EXPERTS AT:<br />
asktheexpert@cessna.textron.com<br />
Our experts will do their best to provide answers to your questions.<br />
Even if your question is not posted in the publication, you will<br />
receive an e-mailed answer.<br />
page 16
WWW.FLIGHTSAFETY.COM<br />
CONTACT US AT:<br />
800-491-9796<br />
OR 316-220-3520<br />
4TH QUARTER - 2011<br />
Citation X (750) Initial<br />
Citation Sovereign (680) Avionics<br />
Citation III/VI/VII (650) OMP<br />
Citation XL/XLS/XLS+ (560) Initial<br />
Citation XL/XLS/XLS+ (560) Adv. T/S<br />
Citation Bravo/Encore/Encore+ (550/560)<br />
Citation I/II/SII/Bravo (500/550) Update<br />
Citation I/II/SII/Bravo (500/550) OMP<br />
Citation Mustang (510) Initial<br />
CitationJet 4 (525C) Initial<br />
CitationJet 4 (525C) MX Adv.<br />
CitationJet 3 (525B) MX Adv.<br />
CitationJet 3 (525B) Alt. T/S<br />
CitationJet (525/525A) Alt. T/S<br />
MAINTENANCE TRAINING<br />
Oct 24 - Nov 11<br />
Oct 27 - Nov 4<br />
Oct 10 - 14<br />
Oct 24 - Nov 10<br />
Oct 10 - 14<br />
Oct 24 - Nov 4<br />
Oct 17 - 21<br />
Oct 10 - 14<br />
Oct 17 - 27<br />
Oct 10 - Nov 1<br />
Oct 31 - Nov 11<br />
Oct 10 - 21<br />
Oct 31 - Nov 4<br />
Oct 24 - 28<br />
events CALENDAR<br />
HERE’S EVERYTHING YOU SHOULD BE<br />
IN THE KNOW ABOUT!<br />
NBAA Convention - Las Vegas, NV<br />
Oct 10 - 12, 2011<br />
CJP Owners Convention - Amelia Island, FL<br />
Oct 26 - 29, 2011<br />
Dubai Airshow - Dubai, UAE<br />
Nov 13 - 17, 2011<br />
WORLD’S LEADING AVIATION TRAINING COMPANY<br />
NBAA M&O Sessions<br />
Although <strong>Cessna</strong> will not be presenting<br />
M&O sessions at this year’s NBAA, we<br />
will still have Customer Service personnel<br />
available in Las Vegas to discuss any technical<br />
or support issues.<br />
Additionally, we will present webinars in<br />
the last quarter of 2011 to keep operators<br />
informed of current field programs. We<br />
regret that Citation Customer Service will<br />
not present M&O sessions at the upcoming<br />
NBAA Annual Convention. However,<br />
we feel that time and money required to<br />
support these sessions can be better used<br />
in the support of programs that help the<br />
greatest number of customers.<br />
THANKS for taking time to read our publication! We appreciate your readership<br />
and will do our best to continue to present you with the latest Citation related<br />
news, products & happenings throughout the year.<br />
page 17<br />
www.citationservice.com
CESSNA CONNECTS YOU<br />
TO THE WORLD OF BUSINESS...<br />
even when you’re<br />
flying high above it.<br />
Maybe the only business tool that moves faster than your Citation is the web.<br />
So don’t let lift off kick you off line. A High-Speed Internet retrofit from your<br />
Citation Service Center keeps you connected via your laptop, Smartphone,<br />
iPad, or whatever you’re using - quickly and easily.<br />
Keep your business lifeline up and running.<br />
Call 877-941-DATA<br />
(877-941-3282)<br />
to learn more about High-Speed Internet.