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MAGAZINE - Realview

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STRATEGY<br />

Cost-cutting:<br />

a permanent<br />

corporate fixture?<br />

It’s a disquieting scenario, but the<br />

concerted focus on reducing costs may<br />

well become a continuum even as the<br />

economic environment improves.<br />

While economic “green shoots” seem to be<br />

sprouting in the local economy, prospects<br />

on the economic front in some overseas<br />

locations look as grim as the impending<br />

northern winter. Latest forecasts suggest<br />

that GDP in the UK is likely to decline this year by a massive<br />

4.5 per cent – the largest amount in a single year since the end<br />

of the Second World War.<br />

In response, many companies are expecting to make further<br />

cuts of up to 25 per cent in the next couple of years,<br />

ushering in what some analysts believe will be a new era of<br />

“permanent cost-cutting”. According to predictions, the<br />

painful cost-cutting and curbing of discretionary expenditure<br />

endured over the last 18 months may yet prove to be<br />

the “easy bit”.<br />

A study by CFO Europe Research Services for KPMG has<br />

found that firms have focused on the short-term as they try to<br />

weather the economic storm, with 86 per cent of respondents<br />

requiring cost initiatives to deliver a payback within 12 months.<br />

Unfortunately, while this may be a natural reaction to intense<br />

market pressure, it does not always deliver a strategy for permanently<br />

lower levels of cost in an organisation.<br />

Perhaps the biggest challenge now facing organisations,<br />

however, is how to make changes to the cost base that are both<br />

sustainable and generate cash for future growth.<br />

“It seems that the next 24 months will see organisations<br />

stepping up their focus to deliver further cuts to the cost base<br />

to create a sustainable advantage,” says a partner in KPMG’s<br />

European Operations Strategy Group, Jeremy Kay. “This<br />

requires a bolder longer-term commitment to a lifecycle<br />

change, not merely a short-term diet, as old habits can easily<br />

creep back in.<br />

“In a more prudent economic environment, the emerging<br />

winners will be those that successfully and regularly recycle<br />

funding from cost initiatives to generate cash for growth.”<br />

Just over a quarter of respondents said they were using<br />

organisational restructuring strategies, including headcount<br />

reductions, to cut costs. But while such strategies deliver the<br />

biggest savings, they are not the most sustainable for the<br />

majority. One-fifth said improving process efficiency was<br />

their second most important strategy, while just less than 10<br />

24 RISK August 2009<br />

“A new focus on<br />

cost management<br />

is here to stay<br />

and it must<br />

become a<br />

continuum even<br />

as the enonomic<br />

environment<br />

improves”<br />

per cent claimed that using better risk management was a priority<br />

in cutting costs.<br />

“A new focus on cost management is here to stay and<br />

it must become a continuum even as the enonomic environment<br />

improves,” Kay warns. “More than half (53 per<br />

cent) the respondents in our survey agree that it has become<br />

a permanent and more prominent feature of day-to-day<br />

business, both now, and as and when we move out of the<br />

economic downturn.”<br />

The survey also showed that organisations have already<br />

taken steps to embed better cost management, such as making<br />

cost leadership an explicit part of the overall strategy.<br />

However, there is still work to do in broadening ownership<br />

of cost management. A mere 5 per cent of respondents<br />

said that all employees were responsible for cost management<br />

initiatives. The survey shows that cost management<br />

still remains in the domain of the C-level executive, with<br />

more than 40 per cent of CFOs and an additional 20 per<br />

cent (CEOs) saying they were responsible for these programs.<br />

“The survey shows there are winning themes emerging,<br />

with a focus on building commercial capability and prioritising<br />

sustainability – but there is still a long way to go,”<br />

Kay says.<br />

Adds partner and leader of KPMG’s European Operations<br />

Strategy Group, Martin Scott: “Many businesses probably<br />

feel as if they have done enough, in cost reduction terms,<br />

to survive the current downturn. But as only a fifth of respondents<br />

said they were looking at more radical options than they<br />

were 12 months ago, shareholder expectations to deliver<br />

bolder and more sustainable cost strategies may take some<br />

time to be met.<br />

“The winners will be those that create adaptive approaches<br />

to cost management so they can continually rebalance<br />

resources from underperforming areas into those that promise<br />

growth. A new era of ‘earning the right to grow’ is here<br />

to stay.” R

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