Pensions Fund Annual Report 2011-12 , item 18. PDF 4 MB
Pensions Fund Annual Report 2011-12 , item 18. PDF 4 MB
Pensions Fund Annual Report 2011-12 , item 18. PDF 4 MB
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
F u n d m e m b e r s h i p<br />
Benchmarking<br />
National benchmarking: service standards result for <strong>2011</strong>/20<strong>12</strong><br />
<strong>2011</strong>/20<strong>12</strong> 2010/<strong>2011</strong><br />
Transfer out - quote<br />
100<br />
(Target 10 days)<br />
99<br />
Refund - payment<br />
89<br />
(Target 5 days)<br />
83<br />
Deferred benefits - send details<br />
86<br />
(Target 10 days)<br />
87<br />
Death - send details<br />
89<br />
(Target 5 days)<br />
86<br />
Death - initial acknowledgement<br />
97<br />
(Target 5 days)<br />
98<br />
Retirements - payment<br />
95<br />
(Target 5 days)<br />
96<br />
Retirements estimate - issue quote<br />
99<br />
(Target 10 days)<br />
99<br />
Transfer in - issue quote<br />
95<br />
(Target 10 days)<br />
95<br />
0 10 20 30 40 50 60 70 80 90 100<br />
% of procedures meeting standard (target 90%)<br />
Further development of procedures to monitor and evaluate the performance of the fund and<br />
scheme employers in meeting the agreed service standards will be a priority over the forthcoming<br />
year in line with the introduction of our Administration Strategy.<br />
CIPFA pensions administration benchmarking costs <strong>2011</strong>/20<strong>12</strong><br />
The fund continues to participate in the Chartered Institute of Public Finance and Accountancy<br />
(CIPFA) <strong>Pensions</strong> Administration Benchmarking Club. The results for the administration cost for<br />
each member of the fund for <strong>2011</strong>/20<strong>12</strong> are below.<br />
Cost for each member<br />
Staffordshire County Council<br />
£22.21 (£20.57 2010/<strong>2011</strong>)<br />
averageDRAFT<br />
National average<br />
£21.54 (£22.68 2010/<strong>2011</strong>)<br />
DRAFT<br />
DRAFT99<br />
DRAFT89<br />
DRAFT83<br />
DRAFT87<br />
DRAFT86<br />
DRAFT97 DRAFT98<br />
Although the cost per member increased for <strong>2011</strong>/20<strong>12</strong>, costs are continually monitored to<br />
ensure savings can be made where possible. Actual staffing costs were reduced in <strong>2011</strong>/20<strong>12</strong> but<br />
actuarial costs increased in the short term due to the high number of employers joining the fund.<br />
23