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Chairman’s Statement<br />
Results and Dividends<br />
Profit on ordinary activities be<strong>for</strong>e taxation<br />
<strong>for</strong> the 28 weeks ended 13 November<br />
1999 was £299.4 million (1998/99<br />
£68.9 million). Diluted earnings per<br />
Ordinary share were 56.7 pence (11.3<br />
pence).<br />
<strong>The</strong> exceptional credit of £215.5 million<br />
mainly relates to the profit arising from the<br />
sale of approximately 20 per cent of<br />
Freeserve. Excluding the exceptional profit<br />
and the loss incurred by Freeserve, the<br />
underlying profit be<strong>for</strong>e tax increased by<br />
14 per cent to £92.5 million (£81.4<br />
million).<br />
Despite the positive operating per<strong>for</strong>mance,<br />
adj<strong>us</strong>ted diluted earnings per<br />
share, which exclude exceptional items,<br />
fell slightly to 12.8 pence (13.2 pence),<br />
reflecting the <strong>Group</strong>'s share of Freeserve<br />
losses and an increase in the <strong>Group</strong>'s<br />
effective tax rate.<br />
<strong>The</strong> directors have declared an interim<br />
dividend of 4.20 pence per Ordinary share<br />
(3.50 pence), an increase of 20 per cent,<br />
payable on 6 March 2000 to shareholders<br />
registered on 4 February 2000.<br />
Retail<br />
<strong>The</strong> Retail division made an operating<br />
profit be<strong>for</strong>e exceptional items of £71.5<br />
million (£63.1 million), an increase of 13<br />
per cent. Total sales in the period<br />
increased by 18 per cent to £1,676 million<br />
(£1,426 million), <strong>with</strong> like <strong>for</strong> like sales 8<br />
per cent higher than in the first 28 weeks<br />
of 1998/99.<br />
New technology and price deflation were<br />
the key factors affecting the consumer<br />
e l e c t ronics market. Mobile phones,<br />
w i d e s c reen televisions and digital<br />
products including camcorders, minidisc<br />
and DVD players enjoyed strong growth.<br />
H o w e v e r, markets such as games<br />
consoles and VCRs suff e red fro m<br />
particularly heavy price deflation that was<br />
not fully offset by volume growth.<br />
Retail gross margin declined by 0.7<br />
p e rcentage points reflecting aggre s s i v e<br />
pricing action and the growth of lower<br />
margin areas of the b<strong>us</strong>iness such as PC<br />
World B<strong>us</strong>iness.<br />
<strong>The</strong> continuing downward pre s s u re on<br />
margins was partially offset by a reduction<br />
in costs as a proportion of sales. <strong>The</strong><br />
reduction of 0.5 percentage points<br />
reflected improved operating efficiencies<br />
and the benefits of leveraging the <strong>Group</strong>'s<br />
costs against the higher sales base. Retail<br />
rents remain a source of cost inflation,<br />
although there is some evidence that<br />
rents are moderating on new leases.<br />
<strong>Dixons</strong> sales, at £368 million (£334<br />
million), were up 10 per cent overall and 7<br />
per cent like <strong>for</strong> like. Sales of new<br />
technology products were strong, although<br />
the decline in the games console market,<br />
which fell by 25 per cent over the period,<br />
had an adverse effect. Eight stores were<br />
opened in the period and a further two<br />
were resited. A new concept store was<br />
trialled <strong>with</strong> an improved la<strong>you</strong>t and<br />
product merchandising designed <strong>for</strong> easier<br />
<strong>shopping</strong> <strong>for</strong> the c<strong>us</strong>tomer and more<br />
efficient management. Initial results are<br />
encouraging.<br />
Currys sales were £688 million (£629<br />
million), an increase of 9 per cent in total<br />
and 4 per cent like <strong>for</strong> like. Currys gained<br />
market share in the period <strong>with</strong> particularly<br />
s t rong perf o rmances in domestic<br />
appliances and widescreen televisions.<br />
Excl<strong>us</strong>ive brands allow Currys to offer the<br />
widest available range of pro d u c t s<br />
supported by a market leading service<br />
proposition. This was further enhanced by<br />
the availability of next day delivery, seven<br />
days a week on some 2,000 product lines.<br />
In June, Currys piloted a range of fitted<br />
kitchens in four stores, offering the<br />
consumer a wide range of quality kitchens<br />
in conjunction <strong>with</strong> the widest selection of<br />
appliances in the UK. <strong>The</strong> trial stores have<br />
achieved good sales levels. As a result,<br />
kitchens have been rolled out to a further<br />
20 stores <strong>with</strong> further expansion planned.<br />
Currys continued to increase both the<br />
number of stores (7 Superstores opened<br />
during the period) and the size of stores,<br />
<strong>with</strong> 3 stores extended and a further 5<br />
resited into larger units.<br />
PC World sales, at £454 million (£362<br />
million), increased by 26 per cent overall<br />
and 8 per cent like <strong>for</strong> like. PC World's<br />
growth in sales and market share reflects<br />
its combination of market beating prices,<br />
the widest product range and an unrivalled<br />
service proposition. PC Health Check has<br />
been introduced into all stores, offering<br />
c<strong>us</strong>tomers the opportunity to have their PC<br />
per<strong>for</strong>mance optimised and upgraded. A<br />
further 11 new Superstores were opened.<br />
Of these, 3 were in a new <strong>for</strong>mat of around<br />
12,000 square feet designed <strong>for</strong> smaller<br />
markets. <strong>The</strong>ir success confirms PC<br />
World's potential to expand its store base<br />
into smaller towns.<br />
Despite a cautio<strong>us</strong> b<strong>us</strong>iness market<br />
ahead of the millennium, PC Wo r l d<br />
B<strong>us</strong>iness continued to achieve stro n g<br />
growth <strong>with</strong> sales up 35 per cent at £53<br />
million.<br />
<strong>The</strong> Link sales were £125 million (£71<br />
million), an increase of 77 per cent in total<br />
and 43 per cent on a like <strong>for</strong> like basis. 20<br />
new stores were opened, taking the total<br />
to 195. <strong>The</strong> Link benefited from the strong<br />
growth in pre-pay mobile phones. <strong>The</strong>re is<br />
now a vast combination of handsets,<br />
tariffs and networks available, rein<strong>for</strong>cing<br />
the need <strong>for</strong> a specialist communications<br />
store. To assist the c<strong>us</strong>tomer, <strong>The</strong> Link<br />
has installed, EasyLink, an advanced<br />
computer facility that, on the basis of each<br />
c<strong>us</strong>tomer's individual re q u i re m e n t s ,<br />
recommends the most appro p r i a t e<br />
selection of tariff, network and handset.<br />
E-commerce<br />
<strong>The</strong> <strong>Group</strong> continues to develop its e-<br />
commerce strategy. Total on-line sales in<br />
the first half, although a very small<br />
proportion of turnover, were six times<br />
higher than the same period last year. This<br />
t rend accelerated over the Christmas<br />
period.<br />
@jakarta, the <strong>Group</strong>'s combined 'bricks<br />
and mortar' and e-commerce games and<br />
s o f t w a re retailer successfully launched<br />
its transactional web site<br />
(www.jakarta.co.uk). In November, the site<br />
was incorporated <strong>with</strong>in the games<br />
channel on Freeserve, supported by an<br />
extensive advertising campaign.<br />
Downloadable software was also made<br />
available shortly thereafter.<br />
2 <strong>Dixons</strong> <strong>Group</strong> plc<br />
<strong>Dixons</strong> <strong>Group</strong> plc 3