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Chairman’s Statement<br />

Results and Dividends<br />

Profit on ordinary activities be<strong>for</strong>e taxation<br />

<strong>for</strong> the 28 weeks ended 13 November<br />

1999 was £299.4 million (1998/99<br />

£68.9 million). Diluted earnings per<br />

Ordinary share were 56.7 pence (11.3<br />

pence).<br />

<strong>The</strong> exceptional credit of £215.5 million<br />

mainly relates to the profit arising from the<br />

sale of approximately 20 per cent of<br />

Freeserve. Excluding the exceptional profit<br />

and the loss incurred by Freeserve, the<br />

underlying profit be<strong>for</strong>e tax increased by<br />

14 per cent to £92.5 million (£81.4<br />

million).<br />

Despite the positive operating per<strong>for</strong>mance,<br />

adj<strong>us</strong>ted diluted earnings per<br />

share, which exclude exceptional items,<br />

fell slightly to 12.8 pence (13.2 pence),<br />

reflecting the <strong>Group</strong>'s share of Freeserve<br />

losses and an increase in the <strong>Group</strong>'s<br />

effective tax rate.<br />

<strong>The</strong> directors have declared an interim<br />

dividend of 4.20 pence per Ordinary share<br />

(3.50 pence), an increase of 20 per cent,<br />

payable on 6 March 2000 to shareholders<br />

registered on 4 February 2000.<br />

Retail<br />

<strong>The</strong> Retail division made an operating<br />

profit be<strong>for</strong>e exceptional items of £71.5<br />

million (£63.1 million), an increase of 13<br />

per cent. Total sales in the period<br />

increased by 18 per cent to £1,676 million<br />

(£1,426 million), <strong>with</strong> like <strong>for</strong> like sales 8<br />

per cent higher than in the first 28 weeks<br />

of 1998/99.<br />

New technology and price deflation were<br />

the key factors affecting the consumer<br />

e l e c t ronics market. Mobile phones,<br />

w i d e s c reen televisions and digital<br />

products including camcorders, minidisc<br />

and DVD players enjoyed strong growth.<br />

H o w e v e r, markets such as games<br />

consoles and VCRs suff e red fro m<br />

particularly heavy price deflation that was<br />

not fully offset by volume growth.<br />

Retail gross margin declined by 0.7<br />

p e rcentage points reflecting aggre s s i v e<br />

pricing action and the growth of lower<br />

margin areas of the b<strong>us</strong>iness such as PC<br />

World B<strong>us</strong>iness.<br />

<strong>The</strong> continuing downward pre s s u re on<br />

margins was partially offset by a reduction<br />

in costs as a proportion of sales. <strong>The</strong><br />

reduction of 0.5 percentage points<br />

reflected improved operating efficiencies<br />

and the benefits of leveraging the <strong>Group</strong>'s<br />

costs against the higher sales base. Retail<br />

rents remain a source of cost inflation,<br />

although there is some evidence that<br />

rents are moderating on new leases.<br />

<strong>Dixons</strong> sales, at £368 million (£334<br />

million), were up 10 per cent overall and 7<br />

per cent like <strong>for</strong> like. Sales of new<br />

technology products were strong, although<br />

the decline in the games console market,<br />

which fell by 25 per cent over the period,<br />

had an adverse effect. Eight stores were<br />

opened in the period and a further two<br />

were resited. A new concept store was<br />

trialled <strong>with</strong> an improved la<strong>you</strong>t and<br />

product merchandising designed <strong>for</strong> easier<br />

<strong>shopping</strong> <strong>for</strong> the c<strong>us</strong>tomer and more<br />

efficient management. Initial results are<br />

encouraging.<br />

Currys sales were £688 million (£629<br />

million), an increase of 9 per cent in total<br />

and 4 per cent like <strong>for</strong> like. Currys gained<br />

market share in the period <strong>with</strong> particularly<br />

s t rong perf o rmances in domestic<br />

appliances and widescreen televisions.<br />

Excl<strong>us</strong>ive brands allow Currys to offer the<br />

widest available range of pro d u c t s<br />

supported by a market leading service<br />

proposition. This was further enhanced by<br />

the availability of next day delivery, seven<br />

days a week on some 2,000 product lines.<br />

In June, Currys piloted a range of fitted<br />

kitchens in four stores, offering the<br />

consumer a wide range of quality kitchens<br />

in conjunction <strong>with</strong> the widest selection of<br />

appliances in the UK. <strong>The</strong> trial stores have<br />

achieved good sales levels. As a result,<br />

kitchens have been rolled out to a further<br />

20 stores <strong>with</strong> further expansion planned.<br />

Currys continued to increase both the<br />

number of stores (7 Superstores opened<br />

during the period) and the size of stores,<br />

<strong>with</strong> 3 stores extended and a further 5<br />

resited into larger units.<br />

PC World sales, at £454 million (£362<br />

million), increased by 26 per cent overall<br />

and 8 per cent like <strong>for</strong> like. PC World's<br />

growth in sales and market share reflects<br />

its combination of market beating prices,<br />

the widest product range and an unrivalled<br />

service proposition. PC Health Check has<br />

been introduced into all stores, offering<br />

c<strong>us</strong>tomers the opportunity to have their PC<br />

per<strong>for</strong>mance optimised and upgraded. A<br />

further 11 new Superstores were opened.<br />

Of these, 3 were in a new <strong>for</strong>mat of around<br />

12,000 square feet designed <strong>for</strong> smaller<br />

markets. <strong>The</strong>ir success confirms PC<br />

World's potential to expand its store base<br />

into smaller towns.<br />

Despite a cautio<strong>us</strong> b<strong>us</strong>iness market<br />

ahead of the millennium, PC Wo r l d<br />

B<strong>us</strong>iness continued to achieve stro n g<br />

growth <strong>with</strong> sales up 35 per cent at £53<br />

million.<br />

<strong>The</strong> Link sales were £125 million (£71<br />

million), an increase of 77 per cent in total<br />

and 43 per cent on a like <strong>for</strong> like basis. 20<br />

new stores were opened, taking the total<br />

to 195. <strong>The</strong> Link benefited from the strong<br />

growth in pre-pay mobile phones. <strong>The</strong>re is<br />

now a vast combination of handsets,<br />

tariffs and networks available, rein<strong>for</strong>cing<br />

the need <strong>for</strong> a specialist communications<br />

store. To assist the c<strong>us</strong>tomer, <strong>The</strong> Link<br />

has installed, EasyLink, an advanced<br />

computer facility that, on the basis of each<br />

c<strong>us</strong>tomer's individual re q u i re m e n t s ,<br />

recommends the most appro p r i a t e<br />

selection of tariff, network and handset.<br />

E-commerce<br />

<strong>The</strong> <strong>Group</strong> continues to develop its e-<br />

commerce strategy. Total on-line sales in<br />

the first half, although a very small<br />

proportion of turnover, were six times<br />

higher than the same period last year. This<br />

t rend accelerated over the Christmas<br />

period.<br />

@jakarta, the <strong>Group</strong>'s combined 'bricks<br />

and mortar' and e-commerce games and<br />

s o f t w a re retailer successfully launched<br />

its transactional web site<br />

(www.jakarta.co.uk). In November, the site<br />

was incorporated <strong>with</strong>in the games<br />

channel on Freeserve, supported by an<br />

extensive advertising campaign.<br />

Downloadable software was also made<br />

available shortly thereafter.<br />

2 <strong>Dixons</strong> <strong>Group</strong> plc<br />

<strong>Dixons</strong> <strong>Group</strong> plc 3

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