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7<br />

and Recommendations of the International Labour Organisation.<br />

The strict application of the Code of Business Ethics is the duty<br />

of the Group Management. The Human Resources Department<br />

in each country is responsible for providing the necessary guidance<br />

at local level. In addition, everyone has the option of<br />

contacting the Office of the General Counsel, Human<br />

Resources, of the group.<br />

Lindsay Owen-Jones, Chairman and Chief Executive Officer of<br />

L’Oréal, has delegated to François Vachey, Executive Vice-<br />

President for Human Resources, responsibility for ensuring that<br />

all of the values described in the group’s Code of Business<br />

Ethics are strictly adhered to, in particular those concerning<br />

Human Rights as defined in the United Nations Universal<br />

Declaration of Human Rights.<br />

Additional specific codes<br />

In some business areas, the Code of Business Ethics is supplemented<br />

by codes of practice, such as the one that defines<br />

L’Oréal’s principles and practices applied to purchasing. Their<br />

aim is to establish the relationship with suppliers within a<br />

strict framework and to address specific issues to which the<br />

group’s buyers may be exposed (conflicts of interest, courtesy<br />

invitations, gifts…).<br />

The group’s General Terms for Purchasing and Payment, introduced<br />

in <strong>2003</strong>, ensure that suppliers comply with all the laws<br />

and regulations in force and that they respect the rules of conduct<br />

stated in the fundamental Conventions of the ILO, particularly<br />

on the abolition of forced labour, the eradication of child<br />

labour, equality and freedom of association.<br />

EXTRACT FROM THE CODE OF BUSINESS ETHICS<br />

“Respect for the individual is a fundamental principle at<br />

L’Oréal. It is applied daily and is the focus of human<br />

relations within the company. L’Oréal believes in<br />

the virtue of difference and diversity for the development<br />

of its human assets: L’Oréal categorically rejects all forms<br />

of discrimination, both in thought and deed,<br />

notably concerning sex, age, physical disability,<br />

political and philosophical opinion, union activity,<br />

religious conviction, as well as race and social,<br />

cultural and national origin. Each individual has a right to<br />

respect and human dignity; all behaviour or acts likely to<br />

create a hostile working environment and, in particular,<br />

any form of sexual or moral harassment, will not be tolerated.<br />

Respect for the individual is also demonstrated by L’Oréal’s<br />

commitment to its employees and to those management<br />

values upon which the Company sets great store.<br />

Respect for the individual is maintained through an<br />

ongoing dialogue between individuals and management.<br />

Thus recruitment and career development are based on<br />

competence and quality, appraised objectively in relation to<br />

the Company’s needs.<br />

The group’s Training and <strong>Development</strong> programmes play<br />

a vital part in the development of each employee’s skills<br />

and potential. L’Oréal is committed to facilitating<br />

the professional integration of those who require<br />

special attention: young adults, persons from disadvantaged<br />

backgrounds and those with special physical needs.”<br />

In June <strong>2003</strong>, L’Oréal signed the<br />

Global Compact declaration (a United Nations<br />

agreement), thus committing itself to adopting<br />

and promoting nine universal principles concerning<br />

Human Rights, labour and the environment.

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