Download 2003 Sustainable Development Report (PDF)
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7<br />
and Recommendations of the International Labour Organisation.<br />
The strict application of the Code of Business Ethics is the duty<br />
of the Group Management. The Human Resources Department<br />
in each country is responsible for providing the necessary guidance<br />
at local level. In addition, everyone has the option of<br />
contacting the Office of the General Counsel, Human<br />
Resources, of the group.<br />
Lindsay Owen-Jones, Chairman and Chief Executive Officer of<br />
L’Oréal, has delegated to François Vachey, Executive Vice-<br />
President for Human Resources, responsibility for ensuring that<br />
all of the values described in the group’s Code of Business<br />
Ethics are strictly adhered to, in particular those concerning<br />
Human Rights as defined in the United Nations Universal<br />
Declaration of Human Rights.<br />
Additional specific codes<br />
In some business areas, the Code of Business Ethics is supplemented<br />
by codes of practice, such as the one that defines<br />
L’Oréal’s principles and practices applied to purchasing. Their<br />
aim is to establish the relationship with suppliers within a<br />
strict framework and to address specific issues to which the<br />
group’s buyers may be exposed (conflicts of interest, courtesy<br />
invitations, gifts…).<br />
The group’s General Terms for Purchasing and Payment, introduced<br />
in <strong>2003</strong>, ensure that suppliers comply with all the laws<br />
and regulations in force and that they respect the rules of conduct<br />
stated in the fundamental Conventions of the ILO, particularly<br />
on the abolition of forced labour, the eradication of child<br />
labour, equality and freedom of association.<br />
EXTRACT FROM THE CODE OF BUSINESS ETHICS<br />
“Respect for the individual is a fundamental principle at<br />
L’Oréal. It is applied daily and is the focus of human<br />
relations within the company. L’Oréal believes in<br />
the virtue of difference and diversity for the development<br />
of its human assets: L’Oréal categorically rejects all forms<br />
of discrimination, both in thought and deed,<br />
notably concerning sex, age, physical disability,<br />
political and philosophical opinion, union activity,<br />
religious conviction, as well as race and social,<br />
cultural and national origin. Each individual has a right to<br />
respect and human dignity; all behaviour or acts likely to<br />
create a hostile working environment and, in particular,<br />
any form of sexual or moral harassment, will not be tolerated.<br />
Respect for the individual is also demonstrated by L’Oréal’s<br />
commitment to its employees and to those management<br />
values upon which the Company sets great store.<br />
Respect for the individual is maintained through an<br />
ongoing dialogue between individuals and management.<br />
Thus recruitment and career development are based on<br />
competence and quality, appraised objectively in relation to<br />
the Company’s needs.<br />
The group’s Training and <strong>Development</strong> programmes play<br />
a vital part in the development of each employee’s skills<br />
and potential. L’Oréal is committed to facilitating<br />
the professional integration of those who require<br />
special attention: young adults, persons from disadvantaged<br />
backgrounds and those with special physical needs.”<br />
In June <strong>2003</strong>, L’Oréal signed the<br />
Global Compact declaration (a United Nations<br />
agreement), thus committing itself to adopting<br />
and promoting nine universal principles concerning<br />
Human Rights, labour and the environment.