ADMINISTRATIVE AND MANAGEMENT COURSES - ITF Nigeria

ADMINISTRATIVE 

AND 

MANAGEMENT COURSES 

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CONTENTS 

1. Business Strategy Workshop for Human Resource Practitioners 

2. Data Gathering and Processing for Effective Planning 

3. Defensive Driving Skills Course 

4. Effective Stores Management Course 

5. Effective Parliamentary Lobbying Techniques Workshop 

6. Entrepreneurial Skills Development Workshop for Women 

7. Excellent Customer Service 

8. Executive Stress and Time Management Workshop 

9. Food Production & Service Skills Course for the hospitality 

industry 

10. Human Resource Management Workshop 

11. Human Performance Technology 

12. Information and Record Keeping 

13. Interpersonal and Group Skills Workshop for Admin. 

Officers 

14. Life-in-Retirement Workshop 

15. Material Management Workshop 

16. Middle Level Management Workshop 

17. Micro and Small Scale Business 

18. Managing Community Relations in Oil and Gas 

19. Political Data Collection/Analysis Workshop 

20. Purchasing and Supply Workshop 

21. Research Methodology Workshop 

22. Secretarial Management Skills Course 

23. Strategic Planning Technology Workshop 

24. Team Building Workshop 

25. Total Quality Management Workshop 

26. Workshop on Supervisory Management 

27. Work Ethics and Organisational Productivity 

28. Workshop on Defensive Strategies for Motorcyclists 

29. Workshop on Effective Management and Admin. in Public Service 

30. Workshop on Productivity Improvement in Local Government 

31. Workshop on Skills Development for Admin. Officers 

32. Workshop on Corporate Performance Strategy for Profitability 

33. Workshop on Human Resources Management 

34. Workshop on Industrial and Labour Relations 

35. Workshop on the Collection and analysis of Information for 

Effective Planning and Management of Women Affairs 

36. Workshop on Organisation of General Duties 

37. Vegetable Oils and Fats Processing and Handling Course 

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BUSINESS STRATEGY FOR HUMAN RESOURCE 

PRACTITIONER 

COURSE DESCRIPTION 

The dynamic nature of today’s business world coupled with growing 

importance of the Human Resource Management demands Human 

resource practitioners to be in a better position to enhance organizational 

effectiveness by tuning into all that is meant by business strategy, this 

can only be done through a proper understanding of the fundamentals of 

business strategy and management. However, this has not been the 

case, as Human Resource practitioners are yet to understand the 

complexities of formulating and examining a firm’s business strategy, 

competitive position, business strength industry attractiveness and the 

make up of multibusiness portfolios. 

This workshop is to equip participants with understanding of all 

management functions, the skills, knowledge and abilities to analyse 

business strategies and thus the confidence to contribute meaningfully to 

the business on a wide front especially in times of rapid change. 

OBJECTIVES 

At the end of the workshop, participants should be able to: 

• Analyse the key ingredients of Management success; 

• Define Strategic planning and list the process involved; 

• Identify the factors in Business Planning, Budgetary and Budgetary 

Control; 

• List the steps in Performance Evaluation, Management and 

Investment analysis; 

• Identify the key variables in Managing Organisational change; 

• Explain the role of HR in Business Strategy 

CONTENT 

• Key ingredients of Management Success. 

• Strategy Planning. 

• Management of Change in Organisations. 

• The Role of HR in Business Strategy. 

• Organisational Structure and Culture 

• Performance Management and Evaluation. 

• Understanding Financial Information. 

• Budgeting and Budgetary Control. 

• Interpersonal Relations. 

• Recruitment, Selection and Development. 

• Performance analysis and the Human Resource Management. 

• Business Planning and Investment Appraisal. 

DESIGNED FOR 

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Human Resource Managers, Divisional Heads, Middle-Level Managers, 

Industrial Relations Managers, Administrative Managers, and other Senior 

Admin./Personnel Officers in both Private and Public sectors. 

METHODOLOGY: 

Lectures, Discussions, Case Studies, Group/Syndicate Assignments, Film 

Show. 

DURATION: Three (3) Days 

MAXIMUM IN TAKE: Fifteen (15) participants 

COURSE FEE: N20,000.00 

AREA OFFICE VENUE DATE 

Aba Owerri 20 – 22 Sept. 

Awka Awka 18 – 20 oct. 

DATA GATHERING AND PROCESSING FOR EFFECTIVE 

PLANNING AND MANAGEMENT OF STATES AND LOCAL 

GOVERNMENT COUNCILS 


One of the most pressing problems at Local Government Areas as well as 

states and federal ministries today is how to effectively harness and 

analyse data and other information resources for meaningful planning and 

management. 

This workshop aims at equipping participants with the skills and 

knowledge needed to source for relevant data, analyse and utilize same 

for preparing plans and programmes, which would accomplish effective 

socio-economic development for communities and other stakeholders in 

the economy. 

OBJECTIVE 


Identify problem areas in the communities/organizations; 

Design different data gathering techniques; 

Design Action Plans for solving identified problems; 

Identify types of data and information crucial for 

community/organizational planning and management; 

Discuss the concept of planning, types and techniques; 

Determine sources of data (showing what, where, how and 

why) for resource planning; 

Collate, analyse, present, store, retrieve and utilize data; 

Prepare project reports as a basis for management policy 

decisions. 

CONTENT 

Techniques for Problem Identification in Research 

Format for Presentation of Research Project Proposal 

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Types and Techniques of Instruments required for Data Collection 

and Analysis 

Planning: Concept, Types, Techniques and Merits 

Manpower Planning and Forecasting Techniques 

Strategic Sources Of Data and Information for Resource Planning 

Purposes 

The Format and Techniques for Data Presentation 

The Format pf Project Report Writing 

Data Storage and Retrieval 

Computer Technology in Data and Information Management 

Dissemination of Information to end users: Strategic 

confidentiality. 

DESIGNED FOR 

Secretaries, Planning Officers, Directors of Planning, Research and 

Statistics (PRS) Departments, Research Officers and Statisticians in the 

LGCs and State Ministries. 

MAXIMUM INTAKE: Fifteen (15) Participants 

METHODOLOGY 

Lectures, Discussion, Case Studies, Brainstorming, Group Work 



Area Office Venue Date 

Minna Minna 24 – 26 Aug. 

DEFENSIVE DRIVING SKILLS COURSE 


Accidents resulting in various degree of casualties, loss of properties, etc, 

have assumed an alarming proportion on our roads. This is caused by 

several factors such as dangerous driving, poor knowledge of road traffic 

rules/regulations, bad condition of roads and vehicles. However, in the 

centre of all these is the driver who is saddled with the responsibility of 

taking care of both the vehicle, lives of his passengers and those of other 

road users. 

It is against this background that this course is designed to promote safe 

driving skills and attitude. 

OBJECTIVE 

At the end of the course, participants should be able to: 

1. Identify risks associated with attitudes and behaviour on a 

highway 

2. Acquire highway traffic rules and regulations 

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3. Apply the highway safety procedures, codes and driving ethics. 

4. Communicate and maintain basic human relations on the wheel. 

CONTENT 

1. Driving in perspective 

2. Highway Code 

3. Communication and Human Relation 

4. Defensive Driving 

5. Code of Conduct 

6. Causes and Cost of Accidents 

7. Simple First Aid Techniques (theory and practices) 

8. Motor Vehicle Fire Prevention and Control Techniques. 

DESIGNED FOR: Drivers 




Minna Mokwa 14 – 16 Sept. 

EFFECTIVE PROJECT MANAGEMENT 


Everyone is all the time planning and investing in one kind of undertaking 

or another. Projects thus constitute the building blocks for an investment 

plan. The outcome of any investment is determined by the effectiveness 

of the planning and evaluation proves. Project is a term so generally 

used that it sometimes creates lots of doubt in the minds of the beginner 

as to what the word project is and what it is not. 

The investment of capital to develop facilities and provide goods and 

services, is a project. A common feature of most projects is that, each 

involves the commitment of economic resources, with the hope of some 

benefits (Kayoed, 1989). The uncertainty about the benefits, is one of 

the distinguishing features of a project. 

It is in view of the above, that this workshop on Effective Project 

Management is designed to cover the principles upon which project 

management methods are based and emphasis and how to actually 

manage projects. 

OBJECTIVES 


Adopt an effective way of getting good, consistent project 

management practice used on the ground across in organizations. 

Apply the knowledge of basic project management tools in defining 

and planning a project. 

Identify and measure a project’s criteria for success. 

Recognise key elements and characteristics of effective project teams. 

Identify project conflicts and approaches to remedy them. 

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Perform economic evaluations of field development projects and 

exploration ventures, including uncertainty analysis. 

Improve interpersonal skills to manage client and contractor 

relationship. 

CONTENT 

Project Management Principles. 

Project definitions, Roles and Responsibilities. 

Project Life Cycles Phases. 

Project Evaluation. 

Project Conflict and Resolutions. 

Production Planning. 

Project Management Organisation. 

Responsibilities of a Project Manager. 

Project Negotiation. 

Interpersonal Skills Development. 

IT Project Software. 

DESIGNED FOR 

Project Managers, Team Leaders, Supervisory Counsellors, Community 

Development Officers, Project Accountants, Project Engineers, IT 

Developers and Officers who are responsible for evaluation and 

monitoring projects. 

METHODOLOGY 

Lectures, Discussions, Case Studies and Practical Field Work. 




Area Office Venue 

Date 

On Request. 7 – 9 Nov. 

EFFECTIVE PARLIAMENTARY LOBBYING TECHNIQUES 

WORKSHOP 


Influencing legislators and legislation is an extension of the right to be 

heard and an exercise in democracy. Often and unfortunately, decision 

makers do not have direct access to information on a\how a particular 

proposal might affect an issue. Therefore influencing legislators towards 

favouring organizational goals is necessary for the existence of corporate 

organizations, hence it is an art that requires socio-political intelligence. 

This programme is therefore designed to equip participants with the 

necessary skills for successfully influencing legislative decisions to achieve 

corporate goals. 

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OBJECTIVES 


• Practice the art of lobbying. 

• Use communication skills effectively. 

• Understand the legislative process. 

• Employ technical legislative terms. 



COURSE FEE: N25,000.00 per participant 


Abuja Abuja 23 – 25 Aug. 

Akure Ado-Ekiti 20 – 22 Sept. 

CONTENT 

• Concept of parliamentary lobbying 

• Functions of the various arms of government 

• Law making process 

• Effective communication techniques. 

• Don’ts of lobbying 

• Public relations and lobbying business 

• Process of contacting your legislators. 

DESIGNED FOR 

Government Relations Officers, Corporate Affairs Officers/Manager, Public 

Affairs Officers/Managers and all other related functionaries. 

METHODOLOGY 

Lectures, Discussions, Case Studies, Group/Syndicate Assignments, and 

Film Show. 

ENTREPRENEURIAL SKILLS DEVELOPMENT WORKSHOP FOR 

WOMEN 


The population of women entrepreneurs is increasing on daily basis. 

Studies on women have revealed that they are into every category of 

business: Agriculture, Agro-Allied Industry, Manufacturing, Housing and 

other numerous businesses. 

The visibility of women in micro and small business enterprises today is a 

welcome development. However, to ensure efficient and effective 

utilization of all the resources of production for socio-economic 

development, this programme is packaged to address and equip women 

entrepreneurs to face challenges in modern management-practice of 

Small Business Enterprises. 

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OBJECTIVES 


• Identify economic activities in rural and urban areas that can aid 

poverty alleviation and sustainable development. 

• Diagnose organizational problems. 

• Understand and apply basic principles of management in business. 

• Gain insight into the concept of basic financial/accounting and 

managerial decision making. 

• Identify sources of funds for micro-credit financing. 

CONTENT 

• Management: An Overview 

• Organisation Development 

• Women in Management, Gender concept, Analysis and Issues. 

• Leadership Responsibilities/Leadership style 

• Team Building 

• Problem solving and decision making 

• Effective communication 

• Basic Financial accounting 

• Sources of Finance to SME’s 

• Principles and Concept of Project Development 

• Identification of Project Needs of a Community 

• Strategy for Project Implementation 

• Project Impact Assessment 

DESIGNED FOR: 

Women in business, women societies and other women groups and 

development institutions. 

METHODOLOGY 

Lectures, discussions, case studies, group/syndicate assignments, and 

film show. 





Sokoto Sokoto 16 – 18 Aug. 

Kano Kano 17 – 19 Aug. 

Yola Mubi 11 – 13 Oct. 

EXCELLENT CUSTOMER SERVICE 


Promotions alone do not sell products, they only expose them to 

customers. What sells goods and services are quality of the product and 

customer satisfaction. It is against this backdrop that this course is 

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designed to acquaint participants with the rudiments of customer 

satisfaction through excellent service. 

OBJECTIVE 


i. Establish mutual relationship with customers 

ii. Develop positive attitude for quality service delivery 

iii. Identify and proffer solution to customer needs 

iv. Work in accordance with the culture of organization 

CONTENT: 

i. Contents and Principles of Service 

ii. Cultural Dimension of Organisations 

iii. Service Excellence and what is service? 

iv. Who is a Customer? 

v. Determination of Customer Needs 

vi. Customer Relations In Practice 

vii. Total Quality In Perspective 

viii. Communication and Human Relations in service delivery. 

TARGET POPULATION 

Marketing/Sales Officers, Supervisors, Cash officers, Personnel/Admin 

Officers, etc. 


METHODOLOGY 

Lectures, Discussions, Syndicate Approach, Films Shows and Case Study. 

DURATION: Five (5) Days 

COURSE FEE: N12,000.00; Lagos: N15,000.00 


Minna Minna 22 – 26 Aug. 

Ikeja Lagos 19 – 23 Sept. 

EXECUTIVE STRESS AND TIME MANAGEMENT WORKSHOP 

(ESTMW) 


It is becoming increasingly convincing to say that jobs and job 

environments are stress producing. Ulcer, infections and nervous 

breakdown are often attributed to stress created by long working hours, 

heavy work-loads, the burden of decision-making, the pressure of time, 

financial constraints, etc. 

In realization of all these stress induced disastrous consequences, this 

workshop will train participants on the techniques of managing stressful 

situations. 

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OBJECTIVES 


Identify causes and effects of stress in Nigeria today; 

Diagnose sources of stress; 

Analyse individual levels and response to stress; 

Develop personal plans of action for improved stress management; 

Effectively utilize and manage time. 

CONTENT 

Understating Stress 

Manifestation of Stress 

Stress Management Techniques 

Stress Management: The Alternative Approach 

You and Your Health 

Relaxation Training 

Assessing your Stress, Strain Outlook and Life-Style Habit (Social 

Support, Physical Exercise Habit and Awareness) 

Time Management 

Stress Coping Thoughts 

Personal Planning 

DESIGNED FOR 

Chief Executive Officers, Top Management Staff, Company Directors, 

Heads of Parastatals and Educational Institutions, General Managers, 

etc. 

METHODOLOGY 

Lectures, Discussions, Syndicate, Exercises, Films, etc. 





Awka Nnewi 11 – 13 Jul. 

Kaduna Kaduna 17 – 19 Oct. 

FOOD PRODUCTION AND SERVICE SKILLS COURSE FOR 

THE HOSPITALITY INDUSTRY 


Effective and efficient Food Production and Service in the Hospitality 

Industry is an essential activity to ensure customer satisfaction. This 

course is therefore designed to improve the skills of Food production and 

Service Staff for better performance. 

OBJECTIVES 

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At the end of the workshop, the participants should be able to: 

Plan and organize the kitchen effectively, 

Organise the store in an orderly manner, 

Purchase items to get value for money spent, 

Plan the menu to meet the taste of all guest, 

Prepare and cook food effectively, tastily and attractively, 

Serve food and beverages in an orderly manner, 

Serve guests in accordance with house order. 




To be Determined 7 – 11 Nov. 

HUMAN RESOURCE MANAGEMENT FOR NON-HUMAN 

RESOURCE PRACTITIONERS 

CONTENT: 

Kitchen Planning and Organisation 

Stock Purchase, Usage and Control 

Nutrition and Menu Planning 

Food Production and Service 

MIS-EN-PLACE (Preparations before service) 

Line-up and food Service Techniques 

Beverage Service Techniques 

Handling Guest Bills and Closing Down 

METHODOLOGY 

Self-study Training Packages, Re-enforced with lectures, syndicate group 

discussions, case study, film-shows and practical sessions. 



The management of HR in organizations involves both the professional 

and line staff who are non-HR professionals. 

In spite of these enormour demand of managing the Human Resource, 

line staff with one or more subordinates are not given the necessary 

grounding in the principles and processes of HRM. This has resulted in 

system convulsion and process breakdown. 

This programme is designed to equip line managers/staff with the 

knowledge, skills and abilities for conscious employment in the 

management and steering of the affairs of subordinate staff for the 

attainment of individual and departmental objectives and so contribute 

their quota to the realization of the overall business objectives of the 

organisation. 

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OBJECTIVES 

At the end of the Workshop, participants should be able to: 

• Understand the place of HR in Business. 

• Set realistic target for subordinate staff 

• Design and evaluate jobs effectively. 

• Analyse elements of communication and consultation in business 

• Define recruitment and selection and analyse the new trends in 

recruitment and selection. 

• Explain remuneration and the HR systems. 

Line/Staff Managers, Heads of Departments, Divisions and all Officers 

with one or more subordinates. 

METHODOLOGY 

Lectures, Discussions, Case Studies, Group/Syndicate Assignments and 

Film Show. 



CONTENT 

• HR in Business 

• Modern Trends in HRM 

• HR Training and Development 

• Performance and Record Management 

• Grievance Handling and Disciplinary Procedure 

• Remuneration Management and Human Resources Systems. 

• Designing and Evaluating jobs 

• Interpersonal Relations 

• Nigerian Labour Laws and Contract of employment 

• Target Setting and Measurement. 



Yola Yola 12 – 14 Jul. 

Ilorin Ilorin 23 – 25 Aug. 

Makurdi Makurdi 26 – 28 Sept. 

Benin Benin 26 – 28 Sept. 

HUMAN PERFORMANCE TECHNOLOGY WORKSHOP 


DESIGNED FOR 

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With the world firmly embarked upon the knowledge era, there is a 

growing emphasis on human capital and its essential role in contributing 

to organizational success. 

The value of human performance has been empirically demonstrated by 

Nobel Laureates Schultz (1981) and Becker (1993) to yield higher rates of 

return than physical capital. Human Performance Technology or 

Performance Technology are all labels for a field of work which seeks to 

provide “an engineering approach to attaining desired accomplishments 

from human performers by determining gaps in performance and 

designing cost-effective and efficient intervention”. Human Resource 

Technology is that which accomplishes the business goals of the 

organization. Hence, the development of this workshop in order to 

maximize the valued achievements of people in work settings. 

OBJECTIVES 


• Present, through clear explanations and examples, what is meant by 

HPT approach to helping organizations function more productively. 

• Integrate teams of people with desperate talents for the purpose of 

improving human performance. 

• Demonstrate how HPT projects must be structured, organized and 

monitored for attainment of optimal results. 

• Account for the political realities of the organizations where it is 

applied. 

CONTENT 

• Human Performance Technology: An Overview 

• Cognitive Sciences and Human Performance Technology 

• Emerging trends in Human Performance Technology. 

• Analysing for Human Performance Technology 

• Implementing Human Performance Technology in Organisations 

• Designing better organization with Human Performance Technology 

and organization development 

• Transforming organization through Human Performance Technology 

• The dynamics of politics in organizational change and analyzing 

corporate culture. 

• Human performance technology in a global business environment. 

DESIGNED FOR 

Chief Executive Officers, Human Resource/Personnel Managers, 

Administration Managers, Production Managers, Supervisors, etc. 

METHODOLOGY 

Lectures, Discussions, Case Studies with modern Training Aids. 



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Enugu Abakaliki 26 – 28 Jul. 

Lagos Island Ijebu Ode 9 – 11 Aug. 

Kaduna Zaria 9 – 11 Aug. 

Jos Jos 29 – 31 Aug. 

INFORMATION AND RECORD KEEPING WORKSHOP 


The flow of information in an organization can best be appreciated 

through their methods and techniques of gathering, sorting and 

disseminating of official records of its activities. 

Therefore, the need for basic skills and knowledge of record keeping in an 

organization cannot be over emphasized. 

The workshop therefore, introduces the participants to some basic 

information and record keeping. 

OBJECTIVE 


Classify information system 

Explain methods of information processing 

Effectively classify file, storage and retrieval of documents 

List sources of information in their organizations 

Plan daily duties and carry them out effectively 

State the qualities of an Information/Records Keeping Officer 

CONTENT 

Overview of Information System 

Sources of Information 

Storing Information 

Basic Techniques of Official Communication 

Organisation Of Registry 

Procedures In Handling Mails 

Factors Contributing to Success of Information System in 

Organization 

Work Planning and Control 

Qualities of an Information/Records Keeping Officer 

Introduction to Information Technology 

DESIGNED FOR 

Records/Information Officers, Clerical Officers, Admin./Personnel Officers. 

METHODOLOGY 

Lectures, Discussions, Group/Individual Practical Exercises. 


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Katsina Funtua 27 – 29 Sept. 

INTERPERSONAL AND GROUP SKILLS WORKSHOP FOR 

ADMINISTRATIVE OFFICERS 


The place of administration has come to be clearly recognized in every 

sector of human endeavour, as being the keynote to the success and 

indeed to the very existence of the public service. Administration must 

exist in any organization set up for a defined purpose or objective. This is 

more so in the realm of the state in which large number of people are 

employed at different levels of authority, but all working towards the 

achievement of the objectives of the organization/institution. 

The ability to coordinate many and often conflicting social energies in a 

group of individuals so adroitly that they can operate in unity is a function 

of administration. Administrative officers require among other things, 

interpersonal and group skills to make the most of their job. 

This workshop aims at equipping participants with that essential 

interpersonal and group skills that will help them render efficient and 

effective services in their organizations. 

OBJECTIVE 


Differentiate between coaching and counselling problems; 

Avoid defensiveness and disconfirmation by applying principles of 

supportive communication; 

Improve work relationship by using personal management interviews; 

Delegate effectively and empower subordinates; 

Write clearly, persuasively and make effective oral presentations. 

CONTENT 

Communicating Supportively 

Gaining Power and Influence 

Motivating Others 

Managing Conflict 

Empowering and Delegating 

Building Effective Teams 

Making Oral and Written Persuasions 

Conducting Interviews 


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Administrative and Personnel Officers 

METHODOLOGY 

Lectures, discussions, syndicate group sessions and case studies. 


VENUE: ITF Centre For Excellence, Bukuru 

DATE: 7 – 9 Nov. 


COURSE FEE: N300,000 for a minimum of 15 participants. 

LIFEA IN RETIREMENT WORKSHOP 

starting businesses of their own to augment their fixed incomes on 

retirement. 

OBJECTIVE 

Upon completion of this workshop, participants should be able to: 

Prepare for life and work after retirement 

Develop a long-term plan for their disengagement from paid 

employment 

Develop alternatives to their current means of livelihood 

Sustain the new interest by actually investing their reserved and 

acquirable resources in these ventures. 


Traditionally, retirement has been a period of leisure, fulfilment and 

discovery. It may also be a time of economic challenges. Many are 

known to have turned their life long hobbies into successful enterprises 

while a good number of others have started the business they always 

dreamt of. 

Yet, contrary to this view, retirement has become scary to some people. 

It is now known to lead to stress and disequilibria in life. Many resign in 

despair and hardly ever recover again. What is attributable to this state 

of affair is that quite a number of retirees had no adequate preretirement 

planning which will assist them in diverse ways including 

CONTENT 

Counselling for retirement: An overview 

The challenges of retirement 

Social responsibility 

Causes and Delays in processing retirement benefits 

Managing Health in Retirement 

The nature of small business and entrepreneurship 

Starting your business feasibility studies scenario 

Financing small business – the formal option 

Micro-Credit (CDF Experience) 

Record keeping 

Costing and pricing technique 

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Investment in Nigeria stock exchange 

Market and Marketing of product/buying and selling 

Export trading 

Experience of an entrepreneur 

Guidelines to business plan and preparation schedule 

Registering your business 

Personal characteristics of an entrepreneur. 


Employees aged 50 years and above 


The importance of material management in any organisation cannot be 

over emphasised. It allows for standardisation, eliminates unnecessary 

delay in production and above all, saves cost. 

Naturally, the quality of skills of effective material management is needed 

for any organisation to succeed. It is against this backdrop that the 

above workshop has been designed to equip the participants with skills 

needed for the smooth operation of his job. 

METHODOLOGY 

Highly participative and interactive, involving lectures, discussions, Cases 

Studies, Individual/Group Exercises, Industrial Tours and Excursions. 

VENUE: ITF, Centre for Excellence, Bukuru, Jos 


DATE: 7 – 11 Nov. 

WORKSHOP FEE: N250,000.00 for a minimum of 10 participants 

ALTERNATIVELY: 

DURATION: Ten (10) Days – Weekend in between for a business 

relaxation session at Yankari National Park Bauchi, Bauchi state. 

COURSE FEES: N500,000.00 for a minimum of 10 participants 

MATERIAL MANAGEMENT WORKSHOP 

OBJECTIVES 


• Identify and verify materials based on specifications, 

• Document and control stock supplied to the store, 

• Reduce cost and wastages, 

• Handle materials carefully, 

• Reduce unnecessary delay in production circle, 

• Carry out inspection of materials supplied effectively. 

CONTENTS 

• Identification of materials 

• Receipts and inspection 

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• Stores functions 

• Material handling 

• Cost of materials 

• Record and systems 

• Storage and control 

• Health and safety at work 

• Stores administration 

• Issues and dispatch 

TARGET AUDIENCE 

Production Managers, Supervisors, Chief Store Officers, Admin. Officers, 

Financial Controllers, High Store Officers, Senior Store Officers, Material 

Management officers. 






MIDDLE LEVEL MANAGEMENT WORKSHOP 


Middle Level Managers in organisations are the tactical decision makers or 

implementers of policies. Many of them have achieved their present 

positions without the benefit of formal training in the vital skills of 

planning, organizing, co-ordinating which they need to achieve success in 

their role. Most are likely to operate in isolation without the advantage of 

sharing their experiences or comparing their performance with others. 

The workshop provides a vigorous and stimulating learning experience 

which will ensure a thorough grounding and understanding of the skills 

and process of management in today’s fast paced business environment. 

OBJECTIVE 


- Define their principal objectives and accountabilities 

- Effectively plan, direct, organize, coordinate and control 

- Set priorities and delegate effectively 

- Judge their management effectiveness with others 

- Perform with renewed vigour and confidence 

CONTENT 

Evolution of Management 

Environmental/Social Responsibility and Ethics 

Global Management Environment 

Planning 

19

Organising 

Group Dynamics and Team Building 

Motivation 

Leadership 

Interpersonal and Organisational Communication 

Control Systems 

Managing Production and Operations 

Managing Services 

Managing Organisational Change 

Tool of Quality Control 

Growth, Technology and Innovation. 

TARGET POLULATION 

Middle Level Managers 


METHODOLOGY 

Lectures, Discussions, Case Studies, and Syndicate Work 

VENUE: ITF Centre for Excellence, Bukuru, Jos 

COURSE FEE: N300,000.00 for a minimum of 15 participants 

DATE: 7 – 11 Nov. 


Economic growth requires more and more people with personal qualities 

of initiative and leadership, combined with skills in organizing and 

managing. 

The bane of majority of Micro and Small Scale businesses is that of 

growth beyond the micro and small scale levels. Majority have also 

remained in the informal sector finding it very difficult to progress and 

operate in the formal sector of the economy. 

Micro and small scale business development therefore has attracted 

substantial recognition because of the significant contribution that Micro, 

Cottage, Small and Medium Enterprises (MSME estimated at 20 million 

units in Nigeria) generate in accelerating the tempo of economic 

development in Nigeria in the Twenty-First Century. 

This workshop has been fashioned out to provide a comprehensive 

scheme of assistance, support, sense of direction and necessary guidance 

for an integrated policy formulation for business development and 

growth. 

MICRO AND SMALL SCALE BUSINESS DEVELOPMENT 

WORKSHOP 

OBJECTIVES 

At the end of this workshop, participants should be able to: 

Establish Micro, Cottage and Small Enterprise; 

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Undertake projects, identification and generate ideas on business 

ventures; 

Source micro-credit guarantee schemes; 

Undertake business plan guidelines; 

Use micro-credit schemes as an instrument of poverty alleviation. 

CONTENT 

An over-view of micro and small scale business development 

Financing and Sustaining Small Scale Business in Nigeria 

Micro-credit Guarantee Schemes 

Analysis of competences for entrepreneurs 

Nature and Scope of Marketing 

Managing of People in Small Scale Business 

Project Identification and Venture Idea Generation 

Managing of Savings and Credit Schemes 

Feasibility of Credit Projects 

Business Plan Guideline 

SME’s and Poverty Alleviation 

Gender issues in micro-credit schemes in Nigeria 

Business Plan Preparation. 


Small Scale Business Entrepreneurs, Cooperative Society Members and 

Women Groups. 

METHODLOGY 

Lectures, Discussions, Case Studies and Syndicate Work 


DATE: 7 – 9 Nov. 


VENUE: ITF Centre for Excellence, Bukuru, Jos. 

MANAGING COMMUNITY RELATIONS IN THE OIL AND GAS 

INDUSTRY 


There had been an increasing awareness of the social responsibility of 

business in the last twenty years. From Oklahoma to Owerri, from Saudi 

Arabia to South Korea, from Niger Delta to New Delhi, and from Lagos to 

London communities that had hitherto lived in peace and harmony have 

become restive a sa result of perceived failure of multinational 

corporations operating in their areas, to live up to their social 

responsibility. 

Hence, the focus of business has gradually shifted from ‘profit orientation’ 

to ‘people orientation’, even as the local communities continue their 

agitation of increased involvement of businesses in the development of 

roads, schools, hospitals, etc. The workshop on Managing Community 

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Relations in the Oil and Gas Industry is, therefore, aimed at improving the 

quality of the social relations of production in the Oil and Gas producing 

communities, as well as reducing incidences of arson, riots, ethnic 

genocide and the likes, in the oil and gas producing areas of Nigeria. 

OBJECTIVES 


• Acquire skills for conflict resolution; 

• Effectively mobilise youths for community development; 

• Plan and execute community development projects efficiently; 

• Communicate effectively and relate well with the people; 

• Negotiate effectively. 

CONTENT 

• Overview of Community Relations 

• Conflict Management and Resolution 


• Choosing a Community-Based Project 

• Mobilising Youths for Development 

• Negotiation techniques. 

METHODOLOGY 

Experiential Lectures, discussions, and film shows 





Port-Harcourt Port-Harcourt 16 – 18 Aug. 

POLITICAL DATA COLLECTION/ANALYSIS WORKSHOP 


The need for basic data for political office holders and for a continuous 

democracy as a requirement for adequate assessment of the polls cannot 

be over-emphasised. 

In the new political dispensation, discussion of political apparatus based 

on statistical methods and analysis of real data sets has taken a centre 

stage in our political officer holders’ quest to make their 

constituencies/wards/political offices a model. 

DESIGNED FOR 

Community Relations Officers of Oil and Gas Companies, Leaders of 

NGOs, Youth Organisations and Ethics Community Chieftains. 

Unguided statements and guess work that now looks like a trade mark of 

most political office holders could be quenched by a statistical analysis of 

real data at a relatively elementary level. 

22

OBJECTIVES 


• Classify types and sources of political data 

• Identify the nature of political data 

• Analyse and interpret data 

• Assess/predict fairly accurately their performance at the polls. 

CONTENT 

1. The Nature Of Political Data 

2. Types and Sources of Political Data: Data Gathering Techniques 

3. Understanding the Electorates 

4. Analysing/Interpreting the Data 

5. Data Storage 

6. Interpersonal Relations 

7. The Place of Information Technology 

8. Report Writing 

DESIGNED FOR 

1. Clerks/Members of the Various Houses of Assembly 

2. Political Office Holders 

3. Intending Politicians 

4. Political Party Officials 


MAXIMUM INTAKE: Twenty (20) Participants 

COURSE FEE: N20,000.00 (Negotiable for large intake) 

METHODOLOGY 

Lectures, Case Study and Practical at Syndicate Sessions 


Kaduna Kaduna 11 – 13 Jul. 

Lagos Island Lagos Island 20 – 22 Jul. 

Abuja Abuja 19 – 21 Oct. 

PURCHASING AND SUPPLY WORKSHOP 


Purchasing and Supply has come to be clearly recognised in every sector 

of human endeavour as to key note to the success of every Public and 

Private Enterprises be it in the banking, hospitality or manufacturing 

outfit. 

Since every organisation is set up for maximum productivity (i.e. 

profitability) there is need for effective handling of these duties to 

maximise cost. 

23

This workshop is therefore, aimed at exposing participants to the basics 

of purchasing and supply. 

OBJECTIVE 

At the end of workshop, therefore, participants should be able to: 

• Identify sources of supply 

• Follow proper procurement procedures 

• Carry out market survey 

• Establish the financial capability of the supplier 

• Collect and analyse quotations 

CONTENT 

• Identification of sources of supply 

• Procurement procedures 

• Market survey 

• Professional ethics 

• Purchasing and supply overview 

• Collection and analysis of quotations 

• Systems of documentation in purchasing 

• Negotiating skills 

• Relationships with other departments 

• Factory visits 


Purchasing Officers, Stock Verifiers, Auditors, Administrative Officers, 

Accounting Officers, etc. 

METHODOLOGY 

Lectures, discussions, case studies, film shows, etc. 





Apapa Apapa 27 Jun. – 1 Jul. 

RESEARCH METHODLOGY WORKSHOP 


Planning, Research and Statistics (PRS) Departments have the key role of 

providing the required data for decision-making and planning. Planning 

and production of statistical output are the areas of emphasis of the PRS, 

whereas, the research units ought to play dominant role of identifying 

critical problems covering the economic and social status of states and 

local government with emphasis that data production without empirical 

studies is not an effective end to the statutory role of our PRS 

departments. 

24

The workshop is, therefore, designed to cover the critical research skills, 

knowledge and techniques that will enhance and sustain high-level 

performance of PRS operations. 

OBJECTIVES 

At the end of the workshop, therefore, participants should be able to: 

Identify research problems 

Select appropriate research methods 

Develop the essential skills for utilizing optimal research strategies 

Design and develop instruments for data collection 

Collect, process, analyse and interpret field data 

Test formulated hypotheses, using statistical tools 

Outline research format 

Apply format to write research reports 

CONTENT 

The Role Of Research In Problem Solving And Decision Making 

Research Design Models 

Stages In Designing the Research Plan 

Measurement In Research Design 

Research Problem Identification 

Methods of Data Presentation 

Types of Instruments Required for Data Collection 

General Specific Data Analysis 

 

Approaches to Report Writing. 

DESIGNED FOR 

Statisticians, Planning Officers, Policy Analysers, Researchers, 

Econometricians and Social Scientists in Government and Nongovernmental 

Establishments/Organisations. 


METHODOLOGY 

Lectures, Group Projects, Syndicate Work and Practical Exercises. 




Benin Benin 4 – 6 Jul. 

SECRETARIAL MANAGEMENT SKILLS COURSE 


Management Course for Secretaries is aimed at consciously updating the 

job performance and managerial skills of Confidential Secretaries and 

Personal Assistants with a view to enhancing their competence in their 

daily duties. 

25

OBJECTIVES 


Effectively coordinate office transactions and staff matters; 

Improve efficiency and dexterity in short hand and typewriting; 

Operate and maintain different office machines; 

Develop personal social skills as a key corporate image-maker of the 

organization. 

CONTENT 

Management Principles and Practice 

Managing the Executive and Professional Ethics 

Management of Meetings: Rules, Procedures and Minutes 

Office Organisation and the Secretary 



Source of Information in Organisations 

Taking Dictation and Transcribing 

Word Processing and Computer Operation 

Principles of Accounting 

Communication and Human Relations. 

Information Technology including Internet Browsing. 

DESIGNED FOR 

Confidential Secretaries (IV-I); Personal Assistants, Principal and Senior 

Secretarial Assistants. 

METHODOLOGY 

Lectures, Film Show, Discussions, Case Studies and Role-Play 



COURSE FEE: N9,000.00; Lagos N15,000.00 


Makurdi Oturkpo 25 – 29 July 

Ibadan Ibadan 25 – 29 July 

Apapa Lagos 19 – 23 Sept. 

STRATEGIC PLANNING TECHNOLOGY WORKSHOP (SPTW) 


The viability of organizations, more than ever, is shaped by focused 

planning and disciplined action. The pressure of daily operational 

demand, unexpected crises and volatile market may keep company 

executives and managers so consumed with running the business that 

there is little time or thought given to planning. This, in addition to the 

common perception that strategic planning is an executive adventure, 

26

eserved for those companies large enough to afford the amount of time 

and money needed to produce five-year strategic plans. Even with all this 

expense, many of these plans may end up on a shelf, never to be 

seriously considered again. Yet effectiveness in strategic thinking and 

planning are critical to success in business and life. Strategic 

effectiveness is achieved by setting the right long-term priorities and 

implementing them. Many of the business outcomes of the 1980s, the 

great success and failures, gains and losses, growths and declines hinged 

in part, upon the degree of strategic efficiency and effectiveness an 

enterprise/organization achieved or otherwise. 

Obviously, an organization produces strategic effectiveness when it 

directly and forcefully implements prioritized goals in its operations. To 

do this, managers must develop the kind of strategic capabilities needed 

to lead the company to greater financial and operational success. 

It is in recognition of this that this programme is developed to inculcate in 

participants the needed strategic capabilities for driving an organization to 

greater financial and operational success. 

OBJECTIVES 


Analyse Strategic Planning Technology 

Develop Strategic Plan and implement prioritized goals for strategic 

effectiveness 

Identify priority issues which are fundamental to the development of 

an effective and comprehensive business strategy 

Apply strategic planning tools effectively. 

CONTENT 

Strategic Planning Technology: An Over-View 

Strategic Business Definition 

Organisational Vision/Mission Statement 

Organisational Culture and Values Structure 

Strategic Goal Identification 

Organisational Communication 

Strategic Enterprise Assessment 

SWOT Analysis 

Developing Strategic Action Plans. 

DESIGNED FOR 

Business Managers, Heads of Departments, Divisions and Units, Corporate 

Planners, Corporate Affairs Managers/Directors/Officers, Directors of 

Planning, supervisors, etc. 

27

METHODOLOGY 

Lectures, Discussions, Case Studies, Group/Syndicate Assignments, 

Exercises, Film Show. 

• Know that diversity and difference are natural compliments of a good 

team 

• Appreciate that the major element in team work is effective 

communication. 





Apapa Apapa 13 – 15 Sept. 

TEAM BUILDING WORKSHOP 


Any forward-looking organisation at a time like this, must equip its 

workers with adequate training. Supervisors must possess substantial 

leadership skills that will move the group beyond routine and average 

performance. The supervisors build and lead teams to the desire of the 

organisation’s management. 

OBJECTIVES 

On completion of this workshop, participants should be able to: 

• Apply the techniques of effective supervision 

CONTENT 

• Leadership and management for dynamic organisation 

• Team leadership 

• Group dynamics and corporate productivity 

• Team decision making 

• The crowd and the team 

• Team selection 

• Technology and specialisation the banes of effective team building 

• Building a community from the workplace 

• What is a good team. 

DESIGNED FOR 

Executives, Human Resource Managers and Supervisors. 

METHODOLOGY: Lectures and Group Assignment 

VENUE: ITF Centre for Excellence, Bukuru, Jos 




28

DATE: 7 – 11 Nov. 

TOTAL QUALITY MANAGEMENT WORKSHOP (TQMW) 


Total Quality Management entails continuously meeting agreed 

customers’ requirements efficiently and at the lowest cost. It adds value 

to the products and services of an organization and also provides greater 

responsiveness to customers’ needs. 

Enablers to Total Quality Management 

Installation of Total Quality Management 

Quality Cost 

Project Presentation/Action Plan. 

Team building 

DESIGNED FOR 

Company Managers/Public Administrators/Executive Secretaries/Quality 

Managers, Production/Marketing Managers. 

OBJECTIVE 


Discuss the total quality management concept 

Plan, design and install total quality management systems 

Apply the tools and techniques of Total Quality Management 

Compute quality costs 

Advice on the maintenance of quality at minimum cost 

Proffer solutions to quality problems 

METHODOLOGY 

Project Approach/Discussions, Case Studies, Film Show, Lectures 



COURSE FEE: N10,000.00 and N300,000.00 


Katsina Daura 15 – 19 Aug. 

Sokoto Birnin Kebbi 15 – 19 Aug. 

CONTENT 

An overview of Total Quality Management 

Customer Expectations 

Organisational Diagnosis 

Strategic Thinking and Planning 

29

WORKSHOP ON SUPERVISORY MANAGEMENT COURSE 


Supervisors play a vital role as a middle management staff in mobilizing 

human material resource towards attaining corporate goals and 

objectives. It is, therefore, expedient to empower them with essential 

management skills for greater productivity and efficiency. The workshop 

is, therefore, designed to equip them with the essential skills, knowledge 

and desired attitude. 

OBJECTIVES 

On completion of this workshop, participants should be able to: 

• Apply the techniques of effective supervision 

• Motivate subordinates for higher productivity and efficiency 

• Identify problems and work out qualitative solutions 

• Train workers on the job 

• Manage resources effectively 

• Analyse the team characteristics. 

CONTENT 

• Concept of Supervisory Management 

• Roles of the Supervisors in an Organisation 

• Delegation and Motivation (Discipline and Rewards) 

• Time Management 

• Communication and Human Relations 

• Effective Team Work 

• Problem Solving and Decision Making 

• Causes and Resolutions of Conflict 

• Industrial Safety. 

DESIGNED FOR 

Supervisors, Line Managers, Personnel Offices and Production Managers 

METHODOLOGY 

Lectures, Discussions, Case Studies, Film show, etc 





Lagos Island Lagos 27 – 29 July 

Ibadan Ibadan 27 – 30 Septl 

Bauchi Azare 27 – 29 Sept. 

Jos Akwanga 26 – 28 Sept. 

Benin Benin 19 – 21 Sept. 

30

WORK ETHICS AND ORGANISATIONAL PRODUCTIVITY 

WORKSHOP 


The dynamic business environment occasioned by the nation’s 

deteriorating economic profile has hampered the ability of organizations 

to increase productivity and have impacted negatively on work ethics. 

Consequently, our economic recovery effort will remain largely 

meaningless if work ethics which is central to both corporate governance 

and productivity is not properly addressed. 

This workshop is designed to equip participants with the requisite skills 

essential for fully exploiting the creative potentials of improving 

performance. 

CONTENT 

• Concepts of Work Ethics and Productivity 

• Work Ethics and Corporate Performance 

• Human behaviour in organizations 

• Leadership and Motivation 

• Organisational Culture 

• Management of Change 

• Measuring and Rewarding performance 

• Team Building 

• Productivity Improvement Techniques 

• Productivity Measurement Tools 

• Effective Communication 

• Building and Effective Organisation. 

OBJECTIVE 


• Critically analyse of prevailing work ethics and its impact on 

organizational performance; 

• Design with work and productivity improvement instruments; 

• Develop strategies for managing human resources for higher 

productivity; 

• Review the adequacy of current productivity improvement 

programmes. 

METHODOLOGY 

Lectures, Discussions, Syndicate Sessions, Case Studies, Film Shows, etc. 


Functional Managers in Public and Private Sector, Registrars, Deputy 

Registrars, Principal Assistant Registrars, Senior Assistant Registrars, 

Assistant Registrars, Head of Depts., etc 

31




Lokoja Okene 27 – 29 Jul. 

Kaduna Kaduna 22 – 24 Aug. 

WORKSHOP ON DEFENSIVE STRATEGIES FOR MOTORCYCLISTS 

The recent congestion on our roads by the increase in the number of 

vehicles, both commercial and private, has made individuals, and 

organisations to engage the services of motorcyclists either as dispatch 

riders or on daily drop and pay commercial basis to avoid delay in their 

business. The overall accident prove to this sector of transportation has 

made this programme inevitable for motorcyclists. In order to reduce to 

the barest minimum, the rate of accidents on our roads involving them. 

This workshop will, no doubt, help participants to adopt a more defensive 

method of riding their motorcycle. 

OBJECTIVES 

At the end of this workshop participants will be able to: 

• Use the highway code 

• Carry out preventive and corrective maintenance on motorcycles 

effectively 

• Apply defensive cycling techniques 

• Inculcate safe cycling habits 

• Apply simple first aid. 

CONTENT 

• Defensive motorcycling overview 

• Motorcycle maintenance (preventive and corrective) 

• Road warden culture 

• Ethics of motorcycling 

• Simple first aid technique 

• Highway code 

TARGET POPULAITON 

Motorcyclists 

METHODOLOGY 

Lectures and practical sessions 

DURATION: Two (2) Days 


MAXIMUM INTAKE: Fifteen (15) participants 


Abuja Abuja 6 – 7 Oct. 

WORKSHOP ON EFFECTIVE MANAGEMENT AND 

ADMINISTRATION IN THE PUBLIC SERVICE 

32


The Public Service is a very vital component of government by which its 

goals and objectives are achieved in the course of implementing 

government policies and programmes. 

However, the quality of service delivery has suffered adversely due to a 

number of factors including lack of modern managerial skills and positive 

attitude towards government business. If this is allowed to continue, the 

Public Service will become a liability to government as it strives to 

enshrine good governance and to deliver the dividends of democracy now 

and in the future. This workshop is designed to expose senior public 

servants to modern management and administrative principles, rouse 

their consciousness to their duties and responsibilities, as well as enhance 

their capacity to measure up to the challenges of democratic governance 

and development. 

OBJECTIVES 


Determine the position and role of the Civil Service in democratic 

governance and the development process; 

Align their thinking and actions to modern administrative and 

management principles; 

Adopt modern management techniques to improve the quality of civil 

service function; 

Apply themselves to their work with renewed confidence and 

professionalism; 

Operate the civil service with increased dynamism, sensitivity and 

responsiveness to the economical, political and social changes in the 

environment. 

CONTENT 

Civil Service in Perspective 

Transparency and Accountability in the Service 

Trends in Modern Management 

Decision-Making and Problem-Solving Techniques 

Performance Management and Evaluation 

Budgeting And Financial Management 

Organisational Communication 

Team Building and Team Work 

Leadership and Leadership Styles 

Discipline and Disciplinary Procedure. 

Interpersonal Skills 

Executive Stress, Planning and Time Management 

DESIGNED FOR 

Senior Public Servants from Level 13 and above 

33

METHODOLOGY 

Lectures, Discussions, Syndicate Work, Case Studies, Film Shows, etc. 





Akure Ondo 18 – 20 Jul. 

Yola Yola 24 – 26 Aug. 

WORKSHOP ON PRODUCTIVITY IMPROVEMENT IN LOCAL 

GOVERNMENT (WPILG) 


One of the most pressing problems in our society is the productivity 

dilemma. Although there is general agreement about the need for 

improving productivity, there is little consensus about the fundamental 

causes of the problem and what to do about them. 

This workshop aims at improving participants’ capabilities and expositions 

to the economic use of resources for the enhancement of productivity in 

the workplace. 

OBJECTIVE 


• Utilise human and material resources effectively 

• Set up and manage cooperatives 

• Identify and manage community resources 

• Build effective team work 

• Develop strategies to enhance harmonious community relations. 

CONTENT 

• An over-view of Local Government Service in Nigeria; 

• Improving productivity 

• The role of Local Government in nation building; 

• Resources management; 

• Problem solving techniques; 

• Leadership, delegation and supervision as methods of enhancing 

workers’ productivity in Local Government Councils; 

• Community development and its socio-economic implications; 

• Identification of agro-allied small scale ventures for women 

development; 

• Setting up and managing cooperatives; 

• Identification of community resources; 

• Revenue generation. 

34

DESIGNED FOR 

Management staff of Local Government, Personnel Officers, 

Administrative Officers, Supervisory Counsellors, Community Development 

Officers. 

METHODLOGY 

Lectures, Case Studies, Syndicate and Problem Solving 



COURSE FEE: N 14,000.00 


Yola Yola 27 - 29 Sept. 

Abuja Abuja 28 – 30 sept. 

science, philosophy and practice of administration competent to discharge 

the organization’s public functions effectively and economically. 

This workshop will equip administrative officers with the required 

knowledge, skills and techniques of administration relevant in the 

millennium. 

OBJECTIVE 

At the end of the workshop, participants should be able to : 

Acquire skills and ability to manage human and material resources 

more effectively 

Organise, motivate and control subordinates for higher productivity 

Communicate effectively 

Manage time prudently. 

WORKSHOP ON SKILLS DEVELOPMENT FOR 

ADMINISTRATIVE OFFICERS (WSDAO) 


The place of administration has come to be clearly recognized in every 

sector of human endeavour, as being the keystone to the success, and 

indeed to the very existence of any organization. The future of any 

organization (i.e. Public or Private) rests upon its ability to develop a 

CONTENT 

Administration – An Over-view 

Principles and Techniques of Management 

Communication and Human relations 

Motivation 

Delegation 

Planning, Supervision and control 

Staff Utilization 

Information and Documentation 

35

Administrative Procedures and Report Writing 

Security Consciousness and Security Matters/Oath of Secrecy. 

Use of Committees 

Performance Appraisal as an Instrument of Motivation. 

DESIGNED FOR 

Administrative Officers in both Public and Private Sectors 

The industry in the present millennium is faced with complex economic 

environment with limited resources. The market has become highly 

competitive that researchers had to develop a way of operating in the 

environment. Profitability as a guide to action will be highlighted in the 

workshop and participants will be trained on this concept to ensure the 

use of the optimum volume and combination of resources in order to earn 

more profit for organisation. 

METHODOLOGY 

Lectures, Discussions, Syndicate Sessions, Case Studies, Film Shows, etc 





Ikeja Lagos 6 – 8 Jul. 

Gusau Gusau 19 – 21 Jul. 

Maiduguri Maiduguri 29 – 31 Jul. 

Calabar Obudu 15 – 17 Aug. 

WORKSHOP ON CORPORATE PERFORMANCE STRATEGY FOR 

PROFITABILITY 


OBJECTIVES 

At the end of workshop, participants should able to: 

• Define organisation’s pattern of objectives, goals and policies; 

• Analyse performance problems; 

• Determine strategic development process; 

• Apply appropriate strategic implementation techniques; 

• Determine profitability parameters for the organisation; 

• Allocate resources for implementation strategy; 

• Determine human factors in successful strategy implementation and 

profitability. 

CONTENT 

• Organisational goals, objectives and policies 

• Analysing performance problems 

• Portfolio management 

• Strategy development process 

36

• Success in strategy implementation 

• Issues in profitability 

• Resource allocation strategy 

• Elements of human relations management 

• Information technology as a tool for global business strategy. 

DESIGNED FOR 

Corporate affairs, personnel, production, marketing managers, 

accountants, directors in public and private organisations. 

The workshop is designed to examine practical principles of Human 

Resource Management and inculcate in workers, positive attitude that will 

enable them perform better on the job. 

OBJECTIVE 


Develop skills and strategies for effective supervision and control of 

human behaviour in their various organizations 

Design strategies that will enhance employee’s commitment. 

METHODOLOGY 

Lectures, discussion, brain storming, group work, case study 






WORKSHOP ON HUMAN RESOURCES MANAGEMENT 

(WHRM) 


CONTENT 

Resource Management: An Over-view 

Manpower Planning 

Worker Behaviour and Productivity in Public and Private enterprises In 

Nigeria 

Human Relations in Nigerian Work Setting 

Industrial Relations 

Delegation, Supervision and Decision-making 

Leadership 

Effective Communication in the Work Place 

Training in an Organization 


Maintenance of Discipline in Work Setting 

Employee Motivation and methods of enhancing Productivity 

37

Total Quality Management: An Over-view 

Worker Evaluation 

of commitment to organizational goals need to be addressed. Hence, the 

necessity for the knowledge of Industrial and Labour Relations. 

DESIGNED FOR 

Personnel and Human Resource Officers/Managers, supervisors, 

Production Managers. 

METHODOLOGY 

Lectures, Discussions, Case Studies, Film Show, etc 


MAXIMUM INTAKE: Twenty (20) Participants 



Bauchi Bauchi 12 – 14 Jul. 

Abuja Abuja 24 – 26 Aug. 

Ibadan Ibadan 24 – 26 Oct. 

Makurdi Makurdi 26 – 28 Oct. 

WORKSHOP ON INDUSTRIAL AND LABOUR RELATIONS (WILR) 


The declining productivity and profitability which results from strikes, sit 

in, absenteeism, poor conditions of work and remuneration as well as lack 

This workshop seeks to address the elements in the process of 

organizational development, vis-à-vis labour involvement. 

OBJECTIVE 


Identify the roles of management and workers in labour relations 

Resolve conflict between management and workers 

Manage labour relations for higher productivity 

Interpret and apply labour laws in organization. 

CONTENT 

The Position and role Of State In Industrial Relations 

Industrial Relations and Productivity 

Conflict Resolutions: Problems and Prospects 

Beyond Better Wages and Conditions of Service 

Nigeria Labour Law in Perspective 

Organizational Communication Strategies in Industrial Management 

Collective Bargaining. 

SYNDICATE ASSIGNMENT: Towards a more positive management 

disposition to labour union 

38

DESIGNED FOR 

Industrial Relations Managers, Personnel Managers, Labour Union 

Officials, Heads of Institutions, and Registrars of Tertiary Institutions. 

women affairs for planning and management. Any establishment that is 

able to train its staff to master the skills of research study through data 

collection, synthesis and analysis, therefore, stands a good chance of 

boosting their economic and management fortunes. 

METHODOLOGY 

Lectures, Discussions, and Case Studies. 





Abeokuta Ota 26 – 28 Jul. 

Port-Harcourt Port-Harcourt 8 – 10 Aug. 

WORKSHOP ON THE COLLECTION AND ANALYSIS OF 

INFORMATION FOR EFFECTIVE PLANNING AND MANAGEMENT 

OF WOMEN AFFAIRS 


The Industrial Training Fund (ITF) is convinced that no meaningful 

development efforts of any Department or Organisation of Women Affairs 

and Social Development, can succeed unless the development effectively 

harnesses and analyses data and other information resources available on 

The workshop is, therefore, designed to equip the participants with the 

skills and knowledge they need to source for relevant data as well as to 

analyze and utilize same, for preparing plans and programmes designed 

to accomplish effective socio-economic development of their 

organizations. 

OBJECTIVES 

The general objective of the workshop is to acquaint the Department’s 

relevant staff with the skills and knowledge that would enable them 

determine what data and information they should collect for effective 

programme planning and implementation, in terms of how, where and 

why. 

At the end of the workshop, therefore, participants should be able to: 

Identify the types of data and information crucial for programme 

planning 

Determine sources of data and information required for various 

planning purposes 

Collect, process, analyze and interpret filed data 

39

Prepare reports as a basis for project implementation 

Store data for easy retrieval and utilization 

Identify the importance and uses of computer in data and information 

management. 

DESIGNED FOR 

Staff of Ministry for Women Affairs, Leaders of Women Organizations, 

Leaders of Women Cooperative Societies. 

CONTENT 

Planning, Definition, Approaches and Types 

Research Design 

Research Problem Identification and Methods of Research Proposal 

Writing 

Types and Sources of Data Necessary for Planning The Five Crucial 

Facets of Women’s Development. 

Manpower Stock (Jobs and Skills Possessed by Women) in the 

Community 

Population of Women In The Community and Their Profiles 

Fears, Aspirations as well as Constraints to Women Training and 

Development 

Family Health and Social Needs of Women 

Educational and Training Facilities For Women and Their Children 

Types of Instruments Required for Collection and Analysis of Data 

Methods of Data Presentation, Storage and Retrieval 

The Format of Report Writing 

Dissemination and Use Of Research findings on Women Affairs 

Computer Technology in Data and Information Management 

MAXIMUM INTAKE 

Fifteen (15) Participants 

METHODOLOGY 

Lectures, group projects, class discussions and field visitation. 


COURSE FEE: N15,000 per participant 


Port-Harcourt Port-Harcourt 

3 – 5 Aug. 

Minna Kontogora 25 – 27 Jul. 

VEGETABLE OILS AND FATS PROCESSING AND HANDLING 

COURSE 


Processing of edible vegetable oils and fats involves a number of 

processing and stages which should be strictly followed to ensure 

production of safe, nourishing and wholesome product. 

40

This workshop is therefore designed to equip the participants with the 

knowledge and skills to achieve the above. 

 

 

 

Hydrogenation of oil 

Oil stability 

Quality control in oils and fats. 

OBJECTIVES 

On completion of this course, participants should be able to: 

State and discuss the chemical composition of edible oils and fats 

List the attributes of good quality oils and fats by physical observation 

State the various stages involved in refining crude vegetable oils and 

fats 

Select the best preservatives for refined edible oils and fats 

CONTENT 

Chemistry of oils and fats 

Characteristics of edible oils and fats 

Oil neutralisation 

Bleaching of oils 

Deodorisation of oil 

METHODOLOGY 

Lectures, Practical Exercises, Case Study, Syndicate Groups, and 

Company Visits. 






41

BANKING, FINANCE 


INSURANCE COURSES 

42

CONTENTS PAGE 

1. Accounting Course for Accountants and Audit Clerks 

2. Basic Course for Cashiers 

3. Detection and Prevention of Fraud 

4. Effective Investment and Financial Management 

5. Micro-Credit Financing Workshop 

6. Workshop on Revenue Generation and Tax Administration 

7. Workshop on Cost Accounting and Control 

43

ACCOUNTING COURSE FOR ACCOUNTS AND AUDIT CLERKS 

(ACAAC) 


Accounting is a very essential aspect of an organisation’s daily business 

transactions. It mirrors the state of an organisation’s finance, and if 

properly done, will indicate financial areas where the company needs 

efficient accounting officers. 

This course will, therefore, assist accounts and audit clerks to improve 

on their knowledge and skills of accounting and auditing. 

OBJECTIVES 

At the end of this course, participants should be able to: 

Acquire basic knowledge and skills in the keeping of the necessary 

accounting books and records. 

Differentiate between various accounting principles, procedures and 

functions. 

Communicate effectively and apply appropriate accounting 

knowledge and auditing techniques. 

Apply the basic elements of taxation and costing. 

CONTENT 

Auditing, Detection and Prevention of Fraud 

Government Accounting 

Costing 

Elements of Taxation 

Book-keeping and Accounts 

Business Management and Administration 

Economics 

Business Law 

Business Information System and Computer Application 

Consumable Office Stock Ordering and Control 


DESIGNED FOR 

Accounts and Audit Clerks 

METHODOLOGY 

Lectures, Discussions, Practical Exercises, etc. Working Visit to an Audit 

Firm 





Yola Fufore 25 – 29 Jul. 

Bauchi Gombe 22 – 26 Aug. 

44

BASIC COURSE FOR CASHIERS/TELLERS (BCCIT) 


In any business setting, meeting the legitimate needs of customers 

satisfactorily is a key result area. The teller, as the shopkeeper, is the 

window through which members of the public view the activities of the 

bank in which they operate. It is, therefore, imperative that tellers 

must know the rules for correct or polite behaviour within the system. 

 

 

 

 

 

 

 

 

 

Department’s Services and Customer Enquiries 

Methods of Handling Notes and Coins 

Security and control of Cash and Documents 

Cash Receipt and Payment 

Negotiable Instruments 

Analysis of Cash Transaction 

Cashier and Computer 

Film on Customer Services 

Communication/Human Relations 

The Basic Course for Cashiers/Tellers is designed to equip 

cashiers/tellers in the private and public organizations with current skills 

in cash handling and customer relationship. 

OBJECTIVES 


Identify the role of cashiers/tellers 

Improve on their relationship with the public 

Understand the general law relating to negotiable instruments 

CONTENT 

Work Ethics and Essential Qualities of a Cashier/Teller 

The Role of a Cashier in Customer Services 

Book-Keeping 

DESIGNED FOR 

All Cashiers/Tellers 

METHODOLOGY 

Lectures, Discussions, Practical Exercises, Films, etc 



COURSE FEE: N10,000.00, Lagos N15,000.00 


Gusau Kaura Namoda 5 – 7 Sept. 

Lokoja Anyigba 21 – 23 Sept. 

45

DETECTION AND PREVENTION OF FRAUD 

Internal Audit and Investigation Reports 


One of the problems facing the Accounting profession is that of 

prevention and detection of fraud which management take seriously. 

The current practice of internal auditing ensures investigation and 

detection of people’s acts inimical to the organisation’s financial 

resources. This workshop is therefore designed to assist managers in 

the discharge of these responsibilities. 

OBJECTIVES 


Identify types and causes of fraud 

Detect and prevent fraud within their organisation 

Effectively carryout investigation and write reports 

Identify tools for prevention and detection of fraud. 

CONTENT 

Internal Auditing in Perspective 

Investigation 

Types of Fraud and its effect 

Detection and Prevention of Fraud 

Audit Committees 

Audit Programme and Working Papers 

DESIGNED FOR: Auditors/Accountants and Managers of Private and 

Public Companies, Banks, Ministries, Parastatals, Educational 

Institutions and Local Governments. 

METHODOLOGY: lectures, Case Studies, Films and Filed Visits 

DURATION MAXIMUM COURSE FEE 

Three (3) Days Fifteen (15) Participants N12,000.00 


Apapa Apapa 15 – 17 Jul. 

Awka Awka 9 – 11 Aug. 

Akure Akure 22 – 24 Sept. 

EFFECTIVE INVESTMENT AND FINANCIAL MANAGEMENT 


Rapid globalization and re-engineering process combined with the 

increasing relevance of investment have necessitated the need to 

effectively manage investments to reduce the risks faced by such 

institutions. 

46

OBJECTIVES 

At the end of the programme, participants should be able to: 

Acquire the necessary skills in investment and financial analysis 

Identify the fundamentals of derivation market, trading, etc 

Analyze and apply the principles of portfolio investment and 

financial planning 

Establish and manage investment effectively 

Prepare and use information technology for management report. 

CONTENT 

Investment and Financial Management In Perspective 

Principles of Investment and Financial Planning 

Data Collection, Analysis and Interpretation 

Principles of Portfolio Investment/Investment Skills 

Derivative Market, Trading, etc 

Risk Analysis and Financial Management 

Roles of Information Technology in Investment 

Essentials of Financial Management Reports 

DESIGNED FOR 

Entrepreneurs, Managers and Officers in Financial Institutions and 

Government Establishments. 


METHODOLOGY 

Lectures, Case Studies, Exercises and Films 



P/Harcourt P/Harcourt Oct. 4-6 

MICRO-CREDIT FINANCING WORKSHOP 

Government agencies and non-governmental organisations in Nigeria 

today are properly positioned to provide credit and other related 

facilities for sustainable enterprises. It is however, widely 

acknowledged that micro-entrepreneurs hardly have access to these 

facilities to fully exploit their potentials. 

There are micro credit financing opportunities for business people 

interested in starting on a small scale. But how can they access this 

credit; what are their requirements? How and where can they be found? 

This workshop is designed to expose entrepreneurs to sustainable 

micro-credit financing and management in a fast-expanding arena of 

enterprises and businesses. 

OBJECTIVES 


Understand what Micro-Credit financing is all about. 

47

Identify sources of funds for business through micro-credit 

financing. 

Develop means of utilising micro-credit provided by government and 

agencies. 

Evaluate micro-credit delivery/recovery management. 

CONTENT 

Micro/small business management: An Overview 

Micro-enterprises creation and social responsibilities 

Sources of funding 

Capacity building for micro/small-scale enterprises formation and 

management 

How to manage credit delivery and recovery 

Business plan preparation 

Survey of micro-credit outfits/organisations 

TARGET GROUP 

Co-operative society members, small scale entrepreneurs, Community 

Development Officers in Local Governments, Community Liaison Officers 

in governmental and non-governmental organisations. 

METHODLOGY 

Lectures, Discussion, Syndicate Group and Case Studies. 

VENUE: ITF Centre for Excellence, Bukuru-Jos 



WORKSHOP FEE: N300,000.00 

REVENUE GENERATION AND TAX ADMINISTRATION 


A major instrument for economic development is revenue. The 

mobilization, management and the end use to which it is put, combine 

to accelerate economic growth and development, or in the contrary, it 

leads to economic stagnation and poverty. 

In view of the poor economic position of state and local governments, 

coupled with the lack of corresponding increase in Federal Government 

allocations, generating revenue and efficient tax administration should 

become the focus of State and Local Governments in order to meet the 

growing cost of public expenditure and survival of states. 

Much is definitely expected from administrators and revenue generation 

officers. It is therefore, imperative for officers saddled with such 

responsibilities to be thorough and exact in their jobs. It is for this 

reason that relevant knowledge and skills are prerequisite. This 

workshop is designed to equip participants with the necessary skills 

48

equired for efficient and effective revenue generation and tax 

administration. 

OBJECTIVES 

At the end of the workshop, participants should be able to 

Identify sources of revenue generation 

Manage revenue efficiently 

Discuss Nigerian tax system 

Interpret and apply Nigerian tax laws 

Develop better tax collection strategies. 

Lectures, Discussions and Syndicate Assignments 





Uyo Abok 24 – 26 Aug. 

Akure Akure 26 – 28 Sept. 

WORKSHOP ON COST ACCOUNTING AND CONTROL 

CONTENT 

Revenue Generation: An Over-view 

Revenue Management 

Concept of taxation 

Tax assessment 

Tax administration, machinery and jurisdiction 

Nigerian tax law in perspective 

Tax evasion, avoidance and jurisdiction. 

DESIGNED FOR 

Accountants, Revenue Officers, Revenue Inspectors. 

METHODOLOGY 


In the field of business, most corporate failures have been in recent 

times aligned to financial mismanagement and poor professional 

supervision. Resources are scarce and even when abundant, should be 

prudentially managed and allocated to prioritized sectors and 

departments for growth and profitability. 

Cost accounting is an integral aspect of an organization’s financial 

activities. It could affect its existence positively or otherwise. In the 

light of the above, it is imperative for officers vested with such 

responsibilities to be thorough and exact in their jobs. The workshop is, 

therefore, designed to assist accountants and related officers in 

developing healthy accounting practices. 

49

OBJECTIVE 


• Appraise and analyze investments 

• Manage fixed and variable over-heads 

• Draft, implement and control budgets 

• Apply standard costing techniques in a developed job process 

• Classify and apply the various types of cost. 

CONTENT 

• Cost Accounting in Perspective 

• Classification of Cost 

• Managing Overhead 

• Inventory Control 

• Job Process and Standard Costing Technique 

• Marginal Costing 

• Risks and Risk Management 

• Budget and Budgetary Control 

• Time Management 


DESIGNED FOR 

Financial Managers, Accountants, Auditors, Financial Supervisors in 

public and private sectors. 

METHODOLOGY 

Lectures, Discussions, Syndicate, Case Studies, etc 





Aba Owerri 13 – 15 Jul. 

50

ENGINEERING 


TECHNICAL COURSES 

51

CONTENTS 

1. Computer Hard-ware & Maintenance Course 

2. Driver-Mechanics Technical Skills Course 

3. Furniture Making and Management Course 

4. Heavy Duty Vehicle Maintenance 

5. Management of Skills Trainers’ Course 

6. Maintenance Supervisors’ course 

7. Maintenance Fitters and Machinists Workshop 

8. Operation and Maintenance of Water Treatment Plants 

9. Operator Performance Improvement Course… 

10. Plant and Equipment Maintenance Workshop 

11. Plant Maintenance and Troubleshooting Techniques 

Workshop 

12. Plumbing and Pipe Fitting Maintenance 

13. Productivity Improvement Workshop for Industrial 

Operators 

14. Skills Broadening Course for Textile Designers 

15. Skills Improvement Course for Building Craftsmen 

16. Systematic Approach to Electrical/Electronic 

Troubleshooting Course 

17. Tillage Machinery Selection, Operation and Maintenance 

Course 

18. Tractor Servicing and Maintenance Course 

19. Vocational Technical Organisation Management 

Workshop 

20. Water Quality Waste and Health Management Workshop 

52

COMPUTER HARDWARE MAINTENANCE COURSE 

♦ Design a complete NETWORKING SYSTEM for higher output by the 

use of a HUB. 


Technology has been incorporated into computer such that information 

can be obtained while one sits at home by one’s personal computer 

(PC) and view the list of books available for study in a faculty at a 

foreign based university in any part of the world. 

It is therefore, necessary to acquire skills needed to carry out required 

routine maintenance on such computer equipment to reduce the 

breakdown rates. 

CONTENT 

• Introduction to Computers 

• Windows 98 MS-Dos 

• Principles of operation 

• Basic Micro Electronics 

• Inside the PC stripping, repairs/replacement assembly 

• Troubleshooting and repairs 

• Installation and maintenance of a PC 

• Digital Computer Communication (Networking). 

This is what is referred to as the WEB.SITE linking through the 

INTERNET. 

OBJECTIVE 

Upon completion of the course, participants should be able to: 

♦ List and determine condition of unit 

♦ Troubleshoot faulty personal computer (PC) 

♦ Carry out repairs on computer units viz: monitors, uninterrupted 

power supply, printers, etc. 

♦ Plan and organise preventive maintenance 

♦ Carry out the complete installation of a personal computer (PC) 

DESIGNED FOR 

Electronic Technicians, Supervisors, Information Technologists, 

Computer Engineers, System Analysts, etc. 

METHODOLOGY 

Discussions, Demonstrations, Practical, Lectures and Film shows 





ISTC Ikeja 19 – 23 September 

53

DRIVER-MECHANIC TECHNICAL SKILLS COURSE (DMTSC) 


The need to save time, and in some cases money, in giving attention to 

vehicle breakdowns has necessitated “do it yourself” repairs by drivers. 

Consequently, they need to possess technical knowledge and skills 

required to enable them carry out repairs of their vehicles when the 

need arises (to fully solve a problem or improve on it), pending the 

availability of specialist mechanic. 

This course is designed to achieve the above needs. 

OBJECTIVE 

On completion of the course, participants will be able to: 

Explain how various units operate 

Carry out fault tracing systematically 

Perform necessary adjustments of defective units 

Replace defective units on a vehicle 

Carry out basic routine maintenance 

Read and interpret the highway codes 

Engine Fuel System Fault Tracing and Adjustment 

Ignition System Fault Racing and Adjustment 

Diesel and Fuel Systems Bleeding Techniques 

Engine Overheating – Cause and Remedy 

Battery and Electrical System Firing 

Clutch and Brake Bleeding and Adjustment 

Systematic Fault Tracing 

Routine Maintenance 

The Highway Code. 

DESIGNED FOR 

Driver-mechanics and Apprentice Motor Mechanics. 

METHODOLOGY 

Shop talks, Practical Demonstration and Practical Projects. 





Lokoja Idah 15 – 19 Sept. 

CONTENT 

 

How the Engine Works 

FURNITURE MAKING MANAGEMENT COURSE 

54


The demand for furniture and carpentry work has been on the increase, 

with a simply low corresponding quality of attractive products. 

The furniture maker process what he thinks and receives as a good 

design. A good quality and functional furniture piece is what should be 

at the back of his mind since people’s taste differs. This course, 

therefore, it to inculcate some basic skills needed to design, develop, 

construct and finish a furniture article that will meet the needs of the 

customer with the aim of retaining gestures and staying in business. 

OBJECTIVE 

At the end of the Programme, participants should be able to: 

Design furniture that meets the needs of interested customers 

Interpret and produce working drawings 

Construct the required furniture items 

Follow the process involved in developing the design to actualise it 

to a physical objective for use. 

Identify and apply correct safety procedures in the work area, work 

method and safe protection. 

Finishing 

Tools and equipment 

Material/Iron mongaries 

Safety and Hazards Control. 

DESIGNED FOR 

Furniture makers, Technical Teachers and Foremen 



COURSE FEE: N10,000 



HEAVY VEHICLE MAINTENANCE COURSE (HDVM) 


Accurate diagnosis and rectification of faults on heavy duty vehicles 

require that the technician understands the principles and technology of 

the systems and units of the vehicle. This course is therefore designed 

to impart these principles and techniques. 

CONTENT 

Furniture design 

Planning developing and construction 

OBJECTIVE 


Explain the operation and features of diesel engine 

55

Trace and rectify basic fuel system faults 

Maintain engine cooling and lubrication systems 

Carry out basic transmission system adjustment 

Bleed and adjust hydraulic brake system 

Maintain battery and charging system 

Carry out maintenance of pneumatic brakes and power assisted 

steering. 

Lectures, Demonstration, and Projects. 

DURATION MAXIMUM INTAKE COURSE FEE 

Five (5) Days Fifteen (15) Participants N25,000.00 


ISTC, Ikeja Ikeja 8 -12 Aug. 

CONTENT 

Diesel engine operation 

Starting Devices in Diesel engines 

Lubrication and cooling system maintenance 

Valve adjustment techniques 

Diesel fuel system maintenance 

Air filter Maintenance 

Clutch adjustment and maintenance 

Heavy duty break system maintenance 

Heavy duty steering maintenance 

Battery and charging system maintenance 

DESIGNED FOR 

Mechanics, Workshop Supervisors/Foremen, and Auto instructors. 

METHOGOLOGY 

MANAGEMENT OF SKILLS TRAINERS’ COURSE 


Changes in industry and commerce continue to attract innovations in 

HRD especially as it affects growth in: 

Raw materials 

Machinery and equipment 

Technology and process 

End-products, etc. 

This calls for adjustment in the provision of approaches to employee 

development. 

OBJECTIVES 


56

Establish need for installing and promoting apprentice training in 

companies or institutions; 

Determine, identify and prioritize apprentice training in companies 

or institutions; 

Appraise establishments to determine suitability for apprentice 

training; 

Design and develop implementation plan, which will include; training 

process and keeping of training records; 

Harmonize apprentice training. 

CONTENT 

Occupational analysis: 

Introduction to job specification 

Scheduling of training 

Supervision of training 

Training methods 

Identification of training needs 

Adult learning 

Training aids 

Testing and evaluation 

Safety 

Training programme development 

National apprenticeship scheme 

DESIGNED FOR 

Training Managers/Officers/Inspectors/Supervisors and Foremen. 

METHODOLOGY 

Lectures, Discussion, Company Visit and Group Projects. 




Bauchi Bauchi 24 – 28 Jul. 

MAINTENANCE SUPERVISORS COURSE (MSC) 


This course provides participants with functional information and 

supervisory skills to undertake effective maintenance supervision of 

plant and equipment in industry. 

OBJECTIVE 


 

Carry out preventive, condition-based and corrective maintenance of 

plant and equipment 

57

Communicate maintenance information effectively in the 

organization/industry 

Supervise maintenance crew in the organization. 

Kano Kano 27 – 31 Jul. 

Port-Harcourt Port-Harcourt 3 – Oct. 

Calabar Calabar 17 – 21 Oct. 

CONTENT 

On-the-job Maintenance Training 

Preventive, Condition-based Corrective Maintenance 

Equipment Life Circle 

Monitoring Equipment and Fault Indicators 

Communication and Inspection of Spare Parts 

DESIGNED FOR 

Foremen and Supervisors charged with the responsibility of maintaining 

plant and equipment 

METHODOLOGY 

Lectures, Discussions, Demonstrations, Illustrations and Project 





Apapa Apapa 18 – 21 Jul. 

MAINTENANCE FITTERS AND MACHINISTS WORKSHOP 

(MFMW) 


Industrial machines require regular maintenance. Some of the 

maintenance often involve reconditioning, production and replacement 

of some component parts. 

This course is therefore designed to up-grade the skills of maintenance 

supervisors, technicians and fitters machinists to enable them 

produce/refurbish components of industrial machines and reduce 

machine down time. 

OBJECTIVES 


Observe industrial safety 

Carry out bench fitting work 

Analyse machine tools principles 

List at least six mechanical transmission systems 

Select correct speeds and feeds to suit material being machined 

58

Calculate and carry out taper turning 

Use dividing heads in machine operation 

Detect and diagnose faults 

Perform basic routine maintenance. 

CONTENT 

Industrial safety 

Precision measuring/marking out 

Reading engineering drawings 

Cutting tool principles 

Drilling, reaming and boring 

Calculating the required indexing 

Machining of gear blanks on lathe machine 

Cutting of spur, bevel, helical and spiral gears 

Maintenance procedures 

Assembling and bench fitting. 

DESIGNED FOR 

Fitters, Machinists, Technicians, Technologists, Maintenance, 

Supervisors. 

METHODOLOGY 

Lectures, Demonstrations, Projects, etc. 




ISTC, Ikeja Ikeja 4 – 8 July 

OPERATION AND MAINTENANCE OF WATER TREATMENT 

PLANTS 


The breakdown of water treatment plants often creates an 

environmental health hazard. This course is intended to highlight the 

needs for a proper understanding of the principles of operation and 

maintenance of various treatment plants involved in water management 

to ensure uninterrupted smooth operation and prolonged life span 

thereby forestalling the dangers of possible environmental health 

hazard. It is designed to broaden the knowledge of water treatment 

operators/technicians and public health officers. 

OBJECTIVES 


Identify and carryout basic operations and maintenance of water 

treatment facilities. 

59

Understand the necessity for regular maintenance of the equipment 

and physical infrastructures. 

CONTENT 

Introduction to basic treatment plants and equipment 

An overview of the operation of treatment plants and equipment 

Types of maintenance 

Resources needed for maintenance 

General maintenance of water retaining concrete structures 

Clarifiers 

Maintenance record keeping and scheduling 

Practical sessions. 



OPERATOR PERFORMANCE IMPROVEMENT COURSE 

(OPIC) 


The course is designed to give machine operators some technical 

concepts and experiences in order to up-date and increase target, 

improve audience knowledge, skill and work attitudes and increase their 

job performance. 

DESIGNED FOR 

Operators/Technicians Responsible for Water Treatment Plants, 

Maintenance Supervisors And Public Utilities Officers 

METHODOLOGY 

Lectures, Discussions, Practical Demonstration, Industrial Visits and 

Multi-media Presentations. 




OBJECTIVE 

At the end of the course, participants should be able to 

Utilize productive time effectively 

Develop social skills for cooperative team work 

Adopt safe working habits 

Develop self motivation 

Utilize machinery and materials effectively and efficiently 

Communicate with all personnel connected to their job effectively 

CONTENT 

Time Utilization in Production 

60

Operators’ Role in Production 

Effective Team Work 

Machine Utilization 

Equipment Maintenance 

Communication Skills 

Human Relations 

Work Motivation 

Material Handling 

Personal Habit and Work Performance 

Inter-Departmental Relationship in Production 

DESIGNED FOR 

Machine Operators in Industry 

METHODOLOGY 

Lectures, Practical, Demonstration and film show 





Aba Aba 19 – 23 Sept. 

Akure Akure 24 – 28 Oct. 

PLANT AND EQUIPMENT MAINTENANCE WORKSHOP (P&EMW) 


The smooth functioning of machinery and equipment greatly enhances 

the profitability and effective service delivery in private and public 

organisations. If the plants and equipments are not properly and 

adequately maintained, there could be system failure, which may lead 

to total breakdown of machine and ultimate collapse of the production 

process and service delivery. 

Thus, the course is aimed at exposing the participants to the modern 

techniques of troubleshooting and maintenance. 

OBJECTIVE 

At the end of the course, participants will be able to: 

Improve on the techniques and applications of modern plant 

maintenance 

Demonstrate how troubleshooting skill can be applied in plant 

maintenance 

Apply cost-effective procedure in maintenance operation. 

CONTENT 

Systematic Approach to Plant Maintenance 

Maintenance Objectives and Functions 

61

Strategic Planning and Control Maintenance 

Generator Operation and Maintenance 

Safe Use of Tools and Equipment for Maintenance 

Machinery and Equipment Lubrication 

Basic Procedure for Troubleshooting 

Troubleshooting Machine Elements 

Condition Monitoring Equipment 

Troubleshooting the Electrical Circuits 

Safety in Maintenance 

DESIGNED FOR 

Maintenance Engineers, Technologists, Factory Managers, Supervisors, 

Foremen and Heads of Works Department in Public Sector 

Organisations. 

METHODOLOGY 

Discussion, and Plant Tour 



COURSE FEE: N10,000.00 and N20,000.00 for ISTC 


Ibadan Ibadan 27 June – 1 July 

Makurdi Tse Kucha 25 – 29 July 

Kaduna Kaduna 25 – 29 July 

Abeokuta Ota 22 – 26 Aug. 

Jos Jos 10 – 14 Oct. 

PLANT MAINTENANCE AND TROUBLE SHOOTING TECHNIQUES 

WORKSHOP (PM&TSTW) 


The Course is aimed at exposing the participants to the modern 

methods and techniques of troubleshooting and maintenance in 

industrial plants. 

OBJECTIVES 

On completion of the Course, participants will be able to: 

Improve on techniques and application of modern plant 

maintenance; 

Demonstrate how troubleshooting skills can be applied in plant 

maintenance; 

Apply cost effective procedures in maintenance operation. 

CONTENT 

Systematic approach to maintenance; 

Maintenance objectives and functions; 

Strategic planning and control of maintenance; 

62

Electrical maintenance circle; 

Safe use of tools and equipment for maintenance; 

Machinery and equipment lubrication; 

Trouble-shooting machine elements; 

Condition monitoring equipment; 

Trouble-shooting machine elements; 

Condition monitoring equipment; 

Trouble-shooting the electrical circuits. 


Effective maintenance and repairs of plumbing and pipe fitting facilities 

in industries is essential for optimal performance of the plant. 

This Course is therefore designed to upgrade the skills of plumbing, and 

pipe fitting technicians to enable them carry out installation, repairs, 

maintenance and services on plumbing and pipe fitting network and 

their and their accessories. 

DESIGNED FOR: 

Maintenance Technicians, Foremen, and Supervisors. 

METHODOLOGY 

Lectures, Discussions, Plants Tour, Demonstrations and Practical, Case 

Studies on Life Maintenance Issues. 




CENTRE/AREA OFFICE VENUE DATE 

ISTC, Kano Kano 22 – 26 Aug. 

PLUMBING AND PIPE FITTING MAINTENANCE WORKSHOP 

OBJECTIVES 

On completion of the Course, participants will able to: 

Identify plumbing systems and explain their features 

Read and interpret pipe network blue print applied in the industry 

Bend and assemble pipes to specification 

Carry out repairs on plumbing and pipe components 

Observe safety regulation and safe working procedures. 

CONTENT 

Plumbing tools and their uses 

Interpretation of design and drawing symbols 

Taps, corks, valves and pipes 

Safety of plumbing and pipe fitting maintenance 

Maintenance of plumbing and pipe fitting systems. 

63

DESIGNED FOR 

Plumbing and pipe fitting technicians, general fitters/mechanics. 

METHODOLOGY 

Experimental learning will be adopted as well as group discussions, 

demonstrations and illustrated lecture to give the best result. 

 

 

 

 

 

 

Utilize machinery and materials effectively and efficiently 

Cultivate basic maintenance culture 

Utilize productive time effectively 

Adopt safe working habits 

Develop self motivation 

Develop communicative skills for cooperative team work. 





ISTC, Ikeja Ikeja 3 – 7 Oct. 

PRODUCTIVITY IMPROVEMENT WORKSHOP FOR INDUSTRIAL 

OPERATORS 


The workshop is designed to give Industrial Operators some technical 

concepts and experiences in order to up-date and increase target, 

improve participants’ knowledge, skill and work attitudes and increase 

their job performance (e.g. achievement of targe). 

CONTENT 

Operator’s Role In Production 

Basic Equipment Maintenance 

Material Handling 

Basic Production System 

Effective Team Work 

Work Motivation 

Time Utilization in Production 

Communication Skills 

Work Safety Habits 

Machine Utilization 

DESIGNED FOR 

Machine Operators in Industry, Technicians, Electricians and Foremen. 

OBJECTIVE 


METHODOLOGY 

64

Discussions, Demonstration, Film Show, Practical Exercises and 

Industrial Visit. 

 

 

Maintain safety at work place 

Establish and maintain good human relation. 





Kaduna Kaduna 26 – 28 Sept. 

SKILLS BROADENING COURSE FOR TEXTILE DESIGNERS 


In the world of today people live in a changing and dynamic 

environment. Aesthetic designs move fast in the world market. 

Therefore, there is need for training in this feasible business of aesthetic 

designing of our textile fabrics. This course is designed to equip the 

participants with skills that would project them to be self-reliant. 

OBJECTIVES 


Improve on their textile designs 

Set up a designing business 

Manage self business effectively 

Understand the colour wheel and colour matching application 

CONTENT 

Colour theory and colour matching 

Method of designing fabrics 

Steps in fabric production 

Fabric care 

Effective communication 

Marketing techniques 

Quality control 

Safety and hygiene 

DESIGN FOR 

Textile Designers, Home Economics Students in Colleges of Education, 

Colleges of Agriculture, Polytechnics, Women Organisations and NGOs. 

METHODOLOGY 

Self study to reinforce with lectures, discussions, team work and 

practical sessions. 

DURATION: Four (4) Days 



65



 

Identify and observe various safety precautions on construction 

sites. 

SKILLS IMPROVEMENT CORSE FOR BUILDING CRAFTSMEN 


Building construction craftsmen play a major role in the building 

construction process right from the substructure level of the building to 

the completion stage. As a result of this importance of craftsmen in the 

building industry cannot be over emphasised. 

There is a paramount need to train and retrain these construction 

personnel to enable them acquire the requisite skills necessary for the 

execution of their work. This workshop is therefore designed to 

upgrade the skills of construction craftsmen. 

OBJECTIVES 

At the end of Workshop, participants should be able to: 

Execute all site activities according to specified measurements 

Set out profiles for foundation based on details from drawings 

Interpret various working drawings on site 

Identify quality control procedures for building construction work 

Classify legislation as it applies to building construction 

CONTENT 

Building Legislation/Contract System 

Site Preparation 

Setting Out 

Working Drawings 

Material Testing 

Foundations 

Reinforcement 

Quality Control Procedures 

Working and Site Safety 

Building Service. 

DESIGNED FOR 

Building Construction Craftsmen, Masons, Carpenters, Fitters 

(Reinforcement Benders). 

METHODOLOGY 

Lectures, Discussions, Site Visits, Demonstration, Group Project, Work 

and Multi-Media Presentations. 



66




SYSTEMATIC APPROACH TO ELECTRICAL/ELECTRONIC 

TROUBLESHOOTING COURSE (SAE/ETSC) 


This learning package is designed to provide training on logical, step by 

step approach to troubleshooting that can be applied to any type of 

electrical/electronic system. It is aimed at eliminating trial and error or 

random checking approach. 

OBJECTIVES 

At the end of the training, participants should be able to: 

Identify undesirable change in equipment/system performance 

(trouble symptoms) 

Verify recognized trouble symptom 

Pinpoint probable trouble areas of a system 

Use system’s technical diagrams in trouble shooting exercise 

Apply bracketing procedures to localize fault in sub-unit circuit 

Locate and verify fault components/units 

Develop and use troubleshooting charts. 

CONTENT 

Six Logical Steps In Trouble-Shooting 

Normal and Abnormal Functions Of A System (Performance 

Evaluation) 

Application of Technical Diagrams To Troubleshooting 

Bracketing Procedures For Testing and Isolating Trouble In A 

System 

Common Types of Trouble and Their Causes 

Sample Problems that parallel the application of the concepts at 

different stages 

DESIGNED FOR 

Electrical/Electronics Technicians in Industries 

METHODOLOGY 

Lectures, Discussions, Illustrations and Case Studies 





Ikeja Lagos 18 – 22 Jul. 

Minna Minna 24 – 28 Oct. 

67

TILLAGE MACHINERY SELECTION, OPERATION AND 

MAINTENANCE 


Tillage is the preparation of the soil for planning and the process of 

keeping it loose and free from weeds during the growth of crops. 

However, depending on the soil condition, the depth of operation may 

be shallow or deep in which case selection of a suitable implement for a 

particular operation is necessary. This Course therefore exposes the 

participants to the requirements for effective tillage operation vis-à-vis 

implement choice suitable for the effective utilisation of the top soil for 

crop production. 

OBJECTIVES 

At the end of the course, the participants should be able to: 

Explain the different tillage operations and practices; 

Describe the operation and use of tillage equipment; 

Selection and use appropriate equipment for a particular operation; 

Select and use appropriate equipment for a particular operation 

Carryout necessary adjustment and mountings of tillage equipment; 

Service and maintain tillage implant and equipments 

Properly store tillage machinery after the season’s operations. 

CONTENT 

Primary tillage operation and implement selection procedures 

Mould board plough operation and adjustment 

Disc plough adjustment mounting 

Subsoiler/chisel plough construction and soil engagement 

Secondary tillage equipment operation and soil type considerations 

Harrow use, classification and selection 

Types of cultivators and their construction/adjustments 

Bearing maintenance and lubrication 

Methods of mounting tillage machinery on a tractor 3-point linkage. 

DESIGNED FOR 

Senior tractor operations, Agric. Extension Officers, Mechanisation 

Officers, Agric. Equipment Operators and Technicians. 

METHODOLOGY 

Lectures, Discussions, Demonstrations, Practical and Project 

Presentation. 





ISTC, Kano Kano 27 June – 1 July. 

TRACTOR SERVICING AND MAINTENANCE COURSE 

68

(TSMC) 


The tractor is the power unit that helps to pull, draw, carry and rotate 

various implements used for land preparation. (Tillage and Planting 

Operations). The efficiency of these farm operations depends on how 

reliable the tractor power unit is. The Course is designed to assist 

operators and mechanics using and maintaining tractors to keep them 

in a reliable them keep these very vital equipment in a reliable state for 

efficient farm operation. 

OBJECTIVES 


Carry out daily inspection of the tractor efficiently; 

Replace deteriorating/defective hoses and belts; 

Carry out thorough lubrication service of the tractor; 

Maintain correct clutch free pedal clearance; 

Carry out efficient brake adjustment and maintenance; 

Inspect, clean and maintain battery and clamps; 

Check and adjust front wheel bearings. 

CONTENT 

Points that require regular inspection; 

Replacement of defective hoses and belts; 

Tractor lubrication service; 

Clutch pedal free play adjustment; 

Brake maintenance adjustment; 

Battery Maintenance 

Front wheel maintenance. 

DESIGNED FOR 

Tractor Operators, Helper Mechanics, Mechanics and Foremen. 

METHODOLOGY 

Lectures, Discussions, Demonstrations and Group Exercise. 





ISTC, Kano Dutse 7 – 11 Nov. 

VOCATIONAL TECHNICAL ORGANISATION AND MANAGEMENT 

WORKSHOP 


Many vocational and technical training centres have been established in 

the country by either government, NGOs and private sector 

organisations. As important as the venture is particularly in skills 

acquisition, not much attentions has been given towards workshops 

69

organisation, equipping and management. Facilities can limit 

educational programmes. But well planned facilities will not only 

enhance the day to day learning process but also pave the way for 

launching new educational programmes. 

OBJECTIVES 

At the end of the Course, participants should be able to: 

Plan the general shop for conducive learning; 

List ten facilities planning musts; 

Evaluate school shop facilities accurately; 

Select vocational shop equipment; 

Observe safety rules and regulations associated with laboratories 

and shops; 

Identify machine installation layout techniques. 

CONTENT 

Planning the general shop; 

Machine layout and installation techniques; 

General workshop safety; 

Handling storage problems. 

DESIGNED FOR 

Engineers, Senior Instructors, Technicians, Foremen, Science, 

Vocational and Technical Institutions. 

METHODOLOGY 

Lectures, Discussions, Demonstrations, and Film Field Trips. 





ISTC, Kano Dutse 7 – 11 Nov. 

WATER QUALITY, WASTE AND HEALTH HAZARD MANAGEMENT 

COURSE (WOW&HHMC) 

COURSE DESRIPTION 

Water is a very essential commodity. Ironically, it could also be the 

source of disaster, for two very important reasons. First, poor quality of 

water could lead to incidence of disease and even death. Secondly, the 

more water that is used, the more waste that is generated and poor 

handling of this waster can adversely affect the health of the people. 

For these reasons and more, engineers, administrators, health officers, 

etc need to have a much clearer understanding of the diseases related 

to water quality and wastes, the health consequences and how to 

manage them. 

70

OBJECTIVES 

At the end of the Course, participants should be able to: 

List the various sources of water and their quality; 

Mention the various ways by which water can be polluted; 

Prevent water and waster related infections and their transmission 

cycles; 

Carry out basic water treatment procedures; 

Handle different types of wastes; 

Device methods of handling waste. 

Food/Beverage and Hospitality industries, Water Engineers/Technicians, 

Quality Control engineers, etc. 

METHODOLOGY 

Lectures, Demonstrations, Case Studies, Industrial Visits. 




Sokoto Sokoto 11 – 15 Jul. 

CONTENT 

Microbial system; 

Sources of water and their quality; 

Sources of water pollution; 

Basic water treatment procedures; 

Water Related infections and their causes; 

How waste is generated; 

Sanitation and health; 

Water and sanitary surveillance techniques; 

Managing the problems. 

DESIGNED FOR 

The Course is designed to broaden the knowledge of Health Officers, 

Sanitary Inspectors, Safety Officers, Managers/Supervisors in the 

71

IN-PLANT TRAINING 

COURSES 

72

CONTENTS 

1. In-Plant Training 

2. Sectoral In-Plant Training for Dying and finishing in the Tanning 

Industry 

3. Sectoral In-Plant Training for Footwear and Leather Goods 

4. Sectoral In-Plant Training for Paint Manufacturing Industry 

5. Sectoral In-Plant Training for Pump Maintenance Operators 

(filling Station Attendants) 

6. Sectoral In-Plant Training for Plastic Industry 

7. Sectoral In-Plant Training for Textile Industries 

8. Effective Techniques for Improved Productivity and Efficiency in 

Industry and Commerce 

73

IN-PLANT TRAINING 


In-plant training in ITF is a tailor-made programme designed to meet 

the needs of operatives and shop-floor workers in commercial and 

industrial set up, in line with identified needs after a thorough survey. 

It is developed in four stages viz: survey, package development, 

implementation and follow-up. At the survey stage, the process line is 

studied and findings with supportive facts and figures are outlined. 

Suggestions for improvement of operational or organizational 

deficiencies discovered are also highlighted in the survey report. The 

programme is developed jointly by the ITF and the client organisations’ 

experts in the identified areas. The ITF blends its training methodology 

with clients, technical know-how in the development of an acceptable 

in-plant training package. The IPT programme is evaluated at each 

stage of development to ensure that corporate objectives and standards 

of clients are met and sustained. 

DESIGNED FOR 

Operatives, shop-floor workers, etc 

METHODOLOGY 

Discovery, project work, film show, etc 

DURATION: Duration of the programme is usually five (5) days or less, 

depending on the extent of training needs being addressed. 


COURSE FEE: N100,000.00 PER PROGRAMME 

VENUE: This programme can be run by any Area Office on request at 

determined venue and date. 

SECTORAL IN-PLANT TRAINING FOR DYEING AND FINISHING 

IN THE TANNING INDUSTRY (SIPT-D&FTI) 


Technological advancement in the tanning industry in Nigeria has 

brought about increase in foreign exchange earnings. The processing 

of wet blue crust or finished leather involves some technological and 

scientific knowledge. Therefore, this Sectoral In-Plant Training 

Programme will provide an up-to-date knowledge on dyeing and 

finishing. 

OBJECTIVE 

At the end of the training, participants should be able to: 

Apply the principles and concepts of dyeing and finishing to tanning 

Interpret dyeing and finishing formula 

Carry out the proper control measures for dyeing and finishing 

74

Handle dyeing and finishing equipment, tool and materials with 

minimum supervision 

Give the company an advantage to earn more foreign exchange 

through the production of quality leather at acceptable operation 

cost. 

CONTENT 

a. Dyeing Operation 

Preparation of leather for dyeing 

Definition and characteristics of dye 

Dyeing procedures and precautions 

Materials and equipment for dyeing 

Storage and handling of dyes and dyeing equipment. 

b. Finishing Operation 

Preparation of leather for finishing 

Types and characteristics of finishing 

Finishing procedures and preparations 

Finishing formula 

Material and equipment for finishing 

Storage and handling for finishing chemicals and equipment 

Crust drummers 

Finishing Supervisors 

Chemical Dispensers 

Others involved in Dyeing and Finishing of Leather 

METHODOLOGY 

Discussion, Practical Exercises, Film shows 




VENUE: This programme can be run by any Area Office at a 

determined venue and date. 

SECTORAL IN-PLANT TRAINING FOR FOOTWEAR AND LEATHER 

GOODS (SIPT-FW&IG) 


The sectoral In-plant programme is designed for implementation as a 

result of increasing sophistication in technology in leather industry. The 

programme will, therefore, provide requisite knowledge, skills and 

attitudes essential for the workforce. 

 

DESIGNED FOR 

Crust drum supervisors 

OBJECTIVES 

At The end of the workshop, trainees should be able to: 

75

Design, cut and stitch footwear and leather products to specification 

Last/mould soles of footwear to specification 

Interpret and apply the relevant principles, in the production of 

footwear and leather goods 

Adopt proper control measures and supervision during the 

production process 

Price and market footwear and other leather goods 

Set safety standards and ensure its practice 

CONTENT 

The topics to be covered are in four modules and are listed below: 

MODULE 1 

Principles and Concept of: 

Footwear and leather goods production 

Procedures 

Precautions 

Covering 

Designing 

Cutting 

Sewing sectional upper 

MODULE II 

Types of shoes and leather goods covering 

Measurement 

Fitting of Shoes 

Presentation 

Pricing 

Marketing 

MODULE III 

Quality Control in the Construction of Footwear and Handbags 

MODULE IV 

Material handling, Safety and Hygiene in Footwear and Leather 

Goods 

DESIGNED FOR 

1. Designers 

2. Cutters 

3. Lasters 

4. Sewing personnel 

5. Quality control officers and marketing managers 

METHODOLOGY 

Discovery, Project works, Film shows, etc 




76

VENUE 

This programme can be run on request by any Area Office at a 

determined venue and date 

SECTORAL IN-PLANT TRAINING FOR PAINT MANUFACTURING 

INDUSTRY (SIPT-PMI) 


The purpose of using paints is to decorate and prevent quick decay of 

buildings, equipment and materials. Therefore, this programme is 

designed to clarify solvents, identify paint dispersing equipment and 

device storage methods for finished products. It also covers risk 

management to persons and property. 

OBJECTIVES 

At the end of the workshop, trainees should be able to: 

Expose operators of paint machines to basic techniques of 

production 

Update the workers skills and knowledge of paint compositions, 

classification, conversion and colour matching 

Determine effective and safe way of solving problems of dry film 

discoloration, meteorism capacity ceiling, etc 

CONTENT 

Paint Composition 

Paint Formulation and Classification 

Raw Materials for Paint 

Paint Defects, Identification and Correction 

Operational Procedures 

Paint Colour, Consistency and Matcing 

Safety in Paint Industries 

DESIGNED FOR 

Operatives and supervisors in paint production industries. 

METHODOLOGY 

Discovery, Project Work, Film shows, etc 




VENUE: This programme can be run on request by any Area Office at 

determined date. 

SECTORAL IN-PLANT TRAINING FOR PUMP MAINTENANCE 

OPERATORS FILLING STATION ATTENDANTS (SIPT-PMO) 


77

This Sectoral In-Plant training programme is introduced as a specialized 

training to broaden the skills and knowledge of petrol station attendants 

in their day-to-day handling of fuel supplies and sales. The programme 

is designed to provide better and more effective ways of maintaining 

petrol pumps for improved efficiency. It further introduces techniques 

that will improve marketing strategy and reduce losses occurring from 

petroleum sales and services. 

OBJECTIVES 


Up-date their skills in petrol station services and operations 

Improve customer relationships 

Enhance safety and security habits and practices in filling stations. 

CONTENT 

Job Specification and Requirement 

Product Characteristics and Uses 

Type, Description, Uses and Operation of Petrol Filling Station 

Equipment 

Customer Services Relations 

Safety and Security at Work 

Petrol Pumps Maintenance and Servicing 

DESIGNED FOR 

Petrol Attendants and Pump Maintenance Technicians 

METHODOLOGY 

Discussion, Practical Exercises, Film, etc 




VENUE: This programme can be run on request at any Area Office at a 

determined date. 

SECTORAL IN-PLANT TRAINING FOR PLASTICS INDUSTRY 

(SIPT-P) 


The sectoral IPT for plastics industry covers the process of liquefaction 

of polymer mixed with chemicals and materials to produce plastic of 

various forms and grades. Film blowing, extrusion and the treatment of 

dye stuff embedded in the workshop. It also covers printing and 

trimming of edges of manufactured plastic product and materials 

handling. Fire prevention and other safety measures are included to 

reduce accidents in the work area to the barest minimum. 

OBJECTIVES 

At the end of the workshop, trainees should be able to: 

78

Demonstrate an improved understanding and knowledge of the 

concept/principles of plastic products making and relate theory to 

practice; 

Identify the various plastic weighing machines and methods; 

Use and handle plastic chemicals and materials during operation; 

Mould quality plastic to specification; 

Develop system improved, safety habits and practices during 

plastic products making; 

Supervise molding and extrusion operations effectively. 

Lectures, Practical Exercises, Syndicate Work, Film Show. 




This programme can be run To be determined To be de- 

On request by any Area Office termined 

SECTORAL IN-PLANT TRAINING FOR TEXTILE INDUESTRIES 

(SPINNING/ WEAVING) (SIP-TSWI) 

CONTENT 

The under-listed are the main topics of the course: 

Weighing; 

Mixing; 

Grinding; 

Palletizing; 

Injection Moulding; 

Blow Moulding; 

Extrusion (of film); 

Supervisory Responsibilities; 

Industrial Safety and Environmental Hazards Control. 

DESIGNED FOR: Plastic Operatives. 

METHODOLOGY: 


Because of the existence of a common core of operational problems 

peculiar to the textile industry, the Fund had developed a specialized 

sectoral training programme for its contributing employers. Package 

provides participants with better skills and knowledge in the concepts 

and operations textile industry. 

OBJECTIVES 

At the end of the workshop, trainees will be able to: 

Solve common core operational problems facing the textile sectors 

in relation to workers’ job knowledge, skills, safety and attitude; 

Identify the various weaving dermatological problems and provide 

solutions; 

79

Handle weaving chemicals and materials efficiently during 

operation; 

Make safety a habit and practice during weaving operation; 

Supervise weaving operations effectively. 

CONTENT 

Principles and concept of spinning/weaving operation; 

Spinning/weaving procedure; 

Spinning/weaving precautions; 

Storage and handling of spinning/weaving machine and tools; 

Spinning/weaving operations; 

Job instruction in textile industry; 

Industrial safety and industrial hazards; 

Health hazards and control in textile industry. 

DESIGNED FOR 

Supervisory, Foremen, Operators and Factory Assistants. 

METHODOLOGY 

Discovery, Project Work, Film Shows, etc. 




This programme can be To be determined To be derun 

on request by any termined 

Area Office. 

EFFECTIVE TECHNIQUES FOR IMPROVED PRODUCTIVITY 

AND EFFICIENCY IN INDUSTRY AND COMMERCE 


Productivity and efficiency determine the profitability, hence the 

economic growth of any organisation. However, these important 

indicators of industrial growth are greatly hampered by various 

operational bottlenecks, which if not properly management, could lead 

to the total collapse of an enterprise. 

This programme is therefore a unique concept, specifically designed for 

those who directly manage and supervise production and commercial 

processes in industry and commerce. It is designed to give participants 

the specialized knowledge and skill needed to identify productivity 

performance lapses, and provide exposure to the application of modern 

techniques in proffering solutions to these problems. 

OBJECTIVES 

On completion of the programme, participants will be able to: 

80

Acquire improved knowledge on productivity concepts and its 

measurable techniques. 

Acquire knowledge and skills on work study: (method study and 

work measurement) principles and techniques. 

Identify productivity performance bottlenecks using operational 

analysis techniques. 

Apply work-study techniques to improve operational efficiency. 

Develop improved and efficient job processes/methods. 

Establish effective safety procedures for the various 

jobs/operations. 

CONTENTS 

The contents of the working shall amongst others include the following: 

Concept of productivity. 

Productivity measurement techniques. 

Introduction to work-study. 

Method study-principles and practice. 

Processes flow analysis techniques. 

Work measurement-principles and practice. 

Application of work-study. 

Concept of plant/work place layout. 

Motion economy principles. 

Factors affecting productivity performance. 

Concept of operational safety. 

Job planning and allocation techniques. 

Operational Audit/Analysis techniques. 

Report writing. 

Case studies. 

Practical exercises. 

DESIGNED FOR 

Production Managers/Supervisors. 

Production Engineers. 

Training Managers/Senior Training Personnel. 

Personnel Managers/Officers. 

Production Planning Managers/Officers. 

Maintenance Engineers/Supervisors. 

Transport Managers/Supervisors. 

Service Managers/Supervisor. 

METHODOLOGY 

Lectures, Discussions and Practical Exercises. 


Five (5) Days 20 participants N20,000 per part. 


Apapa Lagos 22 – 26 Aug. 

Ikeja Lagos 29 Aug. – 2 Sept. 

81

Awka Onitsha 5 – 9 Sept. 

82

SECURITY, HEALTH 


SAFETY COURSES 

83

CONTENTS 

1. Basic Trawler Maintenance Course 

2. Crime Prevention and Security Management Workshop 

3. Industrial and Environmental Safety Management Course 

4. Industrial Security Skills Workshop 

5. Industrial Safety Training Workshop 

6. Occupational Health and Safety Workshop 

7. Industrial Safety and Food Handling Workshop. 

84

BASIC TRAWLER MAINTENANCE COURSE 


Deficiency in the skills of maintenance and repair of fishing trawlers 

might lead to making the fishing vessels operationally ineffective 

thereby paralysing fishing activities. Consequently this programme is 

designed to upgrade the skills of those charged with the responsibilities 

maintaining and repairing fishing vessels. 





Apapa Apapa 18 – 20 Oct. 

CRIME PREVENTION AND SECURITY MANAGEMENT 

WORKSHOP 

CONTENT 

Overview of trawler engines 

Fishing vessel maintenance 

Diesel engine maintenance 

Engine troubleshooting chart 

Engine cooling system 

Starting system 

Lubricating system 

Engineers’ log book. 


Fishing Trawler Technicians/Engineers. 

METHODOLOGY 

Lectures, Discussions, Demonstrations and Films. 


Crime is assuming a complex dimension and there is ever increasing 

need to embrace new strategies for security of lives and property in our 

organisations. It is an integral strategy for national development and 

growth. 

This course is, therefore, designed to enhance the performance of those 

involved in security planning, development, implementation and 

evaluation by proving their knowledge in security awareness and 

strategies for managing crime and security problems. 

OBJECTIVES 


Identify types and uses of security equipment 

85

Spot the techniques of criminals and device corrective measure to 

ensure security in the work area 

Establish the importance of patrolling and surveillance at work area 

with a view to preventing and detecting criminal tendencies. 

CONTENT 

Security Overview 

Security Ethics 

Physical Security, Planning and Access Control 

Security Threats (espionage, subversion, sabotage) 

Patrolling and Surveillance 

Security Documentation 

Sensitive/Classified Documents 

Types and Uses of Security Equipment 

Rapid Response Techniques (emergencies) 

Internal Crime Control 

Security and the Law (theft, arrest, wilful/malicious damage, 

searching procedure, offence assault). 

Crime Scene Procedures 

Communication and Human Relations 

Case Study 

Security Supervisors/Managers, Safety officers, Administrative/Personnel 

Officers 

METHODLOGY 

Lectures, Discussions, Case Study, Practical Demonstrations, etc. 





Maiduguri Maiduguri 27 June – 1 July 

INDUSTRIAL SECURITY SKILLS WORKSHOP 


An employer’s or society’s expectation of a security man is so enormous 

that it could be equated to the role of a magician. This accounts for shy 

the security operatives is looked upon to unravel all mysteries 

connected to issues of security within his organisation. For this to be 

achieved, he needs to possess the following qualities; knowledge, 

courage, tact, imagination, alert, etc. 

DESIGNED FOR 

The workshop is therefore, designed to effectively expose the 

participants to these skills. 

86

OBJECTIVE 


Appreciate the prevailing work ethics and its impact on 

organisational performance. 

Recognise and use security equipments effectively. 

Carry out security investigation and documentation. 

DURATION ; Five (5) Days 




Ilorin Ilorin 11 – 15 July. 

INDUSTRIAL SAFETY TRAINING WORKSHOP 

CONTENT 

Introduction to security 

Security ethics 

Access control 

Security equipment and uses 

Investigation procedures 

Documentation 

Observation skills 

Response to emergency 

Searching procedures and arrest 

Communication and human relations 

Drills/parade 

Security patrolling. 

DESIGNED FOR 

Security Guards 


This workshop prepares its participants to enable them investigate and 

analyse accidents so as to avoid future occurrences and reduce 

manpower and financial losses due to accidents. In addition, it enables 

the participants to identify job hazards in their places and design 

appropriate corrective measures that would ensure safety at all times. 

OBJECTIVES 


Establish and/or maintain an effective safety programme in industry. 

Investigate and analyse accidents, heighten accidents safety 

awareness and reduce man hour loss to accidents to ensure safety 

in the work area and methods. 

Spot potential hazards and take corrective action to ensure safety in 

the work area and methods. 

87

Analyse a job identify hazards inherent in it and apply appropriate 

procedures and processes for eliminating such hazards. 

CONTENT 

Unsafe acts and unsafe conditions 

The role of safety officers 

Inspection and control procedures 

Machine safety checklist 

Factory acts and industrial safety 

Cost of accidents 

Simple first aid techniques. 

OCCUPATIONAL HEALTH AND SAFETY WORKSHOP 

(OH&SW) 


A vital element of any safe system is the knowledge and attitude of 

employees; either in the manufacturing, commerce, public sector or the 

service industries, etc. This demands proper training in the basics of 

health and safety. Employers have the responsibility to provide a sage 

and healthy workplace conditions as well as safe systems and methods 

for work place activities. 

DESIGNED FOR 

Safety Officers, Supervisors, Foremen 

METHODOLOGY 

Lectures, Case Study, Film Shows, Syndicate Work, etc. 





Aba Aba 22 – 26 Aug. 

Maiduguri Maiduguri 23 – 29 July. 

In view of these, this training programme is designed to provide 

essential knowledge of health and safety for employees to reduce risks 

and prevent accidents and the health arising from work activities. 

OBJECTIVES 


Work in a safe and healthy manner and contribute to improving 

health and safety within an organisation’s policy; 

Identify key hazards in their own workplace; 

Understand the importance of health and safety rules and working 

procedures; 

Report potential and safety problems; 

88

Be responsible for their own action. 

CONTENT 

An Overview of Occupational Health and Safety 

Occupational Hygiene (Industrial Dermatoses Industrial Sanitation 

and Personal Cleanliness) Papers I and II 

Occupational Hazards (Biological, Chemical, and Physical) 

Waste Management 

Occupational Accidents and Prevention (Causes, Cost, Types and 

Prevention) 

Accident Investigation and Record Writing 

Setting Up of an Occupational Health and Safety Programme. 

Ibadan Ibadan 22 – 26 Aug. 

Port-Harcourt Yenagoa 7 – 11 Nov. 

INDUSTRIAL SAFETY AND FOOD HANDLING WORKSHOP 


A first priority in one’s appearance is to promote high standard of 

cleanliness and personal hygiene. This attitude is a must for any food 

handler because no guest would want to be attended to by a dirty and 

unkempt staff. Furthermore, exposures of kitchen workers to 

hazardous kitchen equipment and food processing have in the past 

resulted into various forms of industrial accidents. 

DESIGNED FOR 

Supervisors, Managers, Foremen 

This workshop is therefore designed to improve the safety awareness 

and the hygiene attitude of food handlers. 

METHODOLOGY 

Lectures, Discussion, Field Trip, Case-Study, and Film Shows. 

DURATION: Four (4) Days 


COURSE FEE: N20,000.00 for Lagos and Port-Harcourt Area Officers 

and N15,000.00 for all other Area Offices. 

OBJECTIVES 


Identify hazards inherent in kitchen operations and develop related 

safety procedures; 

Establish chemical and other causes of food poisoning; 

Develop effective means of food poisoning prevention. 


CONTENT 

89

Handle food items effectively following the set hygiene standards; 

Safety concept in hospitality industry; 

Causes and costs of accidents; 

Safety promotion in hospitality industry; 

Wastes Management; 

Personal hygiene for food handlers; 

Food poisoning and prevention; 

Food storage (procedures and equipment) 

Materials handling. 

DESIGNED FOR 

Catering Managers, Hotel Supervisors, Chefs, Cooks and Waiters. 

METHODOLOGY 

Lectures, Practical, Syndicate Work and Films. 


MAXIMUM INTAKE:Fifteen (15) Participants 


VENUE 

ITF, Centre for Excellence, Bukuru, Jos 

90

TRAINERS’ DEVELOPMENT 

COURSE 

91

CONTENTS 

1. Advanced Human Resources Development Course for Training 

Personnel 

2. Grants and Reimbursement Workshop 

3. Installation and Management of Skills Training Course 

4. Instructional Skills Development Course 

5. Skills Improvement Workshop for Graphics Artists/Designer 

6. Supervisory Skills Development Workshop 

7. Train-the-Trainers’ Workshop for school Teachers 

92

ADVANCED HUMAN RESOURCE DEVELOPMENT COURSE FOR 

TRAINING PERSONNEL 


HRD Personnel need to acquire certain competencies to enable them 

manage training activities effectively and contribute meaningfully to 

their organisations’ policies and decision making, especially in matters 

pertaining to Human Resource Training and Development. 

Advanced Human Resource Development Course is, therefore, designed 

for Management Staff who are charged with the responsibility of Human 

Resource Development with a view to improving their judgment, 

knowledge and skills on current issues and practices in Human Resource 

Development (HRD). 

OBJECTIVES 


♦ Formulate their organizations’ policies 

♦ Identify issues/problems in human resource training and 

development and proffer solutions 

♦ Identify and select appropriate training equipment, materials and 

sources of procurement. 

CONTENT 

♦ Overview of Human Resource Development 

♦ Roles of a Trainer 

♦ Formulation of Training Policy, Plan and Programmes 

♦ Management of Training and Development Functions 

♦ Manpower and Succession Planning 

♦ Management of Instructional Media 

♦ Organisational Development 

♦ Training Evaluation 

♦ Issues In Human Resource Development 

DESIGNED FOR 

Directors/Managers, Training Managers, etc 

METHODOLOGY 

Lectures, Discussion, Demonstrations, Case Study on Training Policy, 

Plan and Programme, Film shows, Individual Group Experiences, etc. 





Ikeja Lagos 22 – 26 Aug. 

GRANTS AND REIMBURSEMENT WORKSHOP (G&RW) 

93


Grants and Reimbursement Scheme is one of the Industrial Training 

Fund’s operational instruments used in bearing a proposition of the 

direct cost of employers’ staff training and development functions. For 

its effective operation, those charged with the responsibility of the 

training function in companies need to be exposed to the theory and 

practice of the scheme. 

OBJECTIVES 

At the end of the seminar, participants should be able to: 

• Identify training needs 

• Prepare training plans and programmes in line with the Fund’s 

Grants and Reimbursement Scheme 

• Process training claims. 

CONTENT 

• Preparation of Training Plans and Programmes 

• The Industrial Training Fund’s Grants and Reimbursement 

Scheme: An Over-view 

• Criteria for Granting Training Reimbursement 

• Areas of Reimbursement Award and Distribution of Percentages 

• Processing of Claims with Exercises 

DESIGNED FOR 

Training Managers, Personnel/Administrative Managers, Training 

Coordinators and Instructors. 

DURATION: Two (2) Days 

MAXIMUM INTAKE: Thirty (30) participants 



Akure Akure 14 – 15 Jul. 

INSTALLATION AND MANAGEMENT OF SKILLS TRAINING 

COURSE (I&MSTC) 


Changes in industry and commerce continue to attract innovations in 

HRD especially as it affects growth in: 

♦ Raw materials 

♦ Machinery and equipment 

♦ Technology and process 

♦ End-products, etc. 

This calls for adjustment in the provision of approaches to employee 

development. 

OBJECTIVES 


94

Establish need for installing and promoting apprentice training in 

companies or institutions; 

Determine, identify and prioritize apprenticeable trades; 

Appraise establishments to determine suitability for apprentice 

training; 

Design and develop implementation plan, which will include training 

process and keeping of training records; 

Harmonize apprentice training. 

METHODOLOGY 

Lectures, Discussion, Company Visit and Group Projects. 




Bauchi Bauchi 24 – 28 Oct. 

CONTENT 

Introduction to Job Specification 

Scheduling of Training 

Training Methods 

Identification of Training Needs 

Testing and Evaluation 

Safety 

Supervision of Training 

Training Programme Development 

National Apprenticeship Scheme 

Adult Learning 

Training Aids 

DESIGNED FOR 

Training Managers/Officers/Inspectors/Supervisors and Foremen. 

INSTRUCTIONAL SKILLS DEVELOPMENT COURSE (ISDC) 


What makes an effective instructor is not necessarily his appreciable 

depth of knowledge of the subject matter, but his presentation skills. 

This course is therefore designed to ‘build’ modern facilitators where 

none exists, or update instructors on current trends in training 

techniques. 

OBJECTIVES 

• On completion of the Course, participants should be able to: 

• Plan, organise and deliver effective instruction in a classroom 

setting; 

• Design, administer, and interpret instruments in evaluating learning; 

• Design and use instrument media in presentation including overhead 

95

projectors, slide projectors, chalkboard and flip chart; 

• Apply modern techniques of instruction 

CONTENT 

• Roles and qualities of an instructor; 

• Job analysis; 

• Lesson plan; 

• Writing instructional objectives; 

• Designing and applying instructional media; 

• How and why people learn; 

• Demonstration techniques; 

• Supervising practical instruction; 

• Conducting a discussion; 

• Designing practical tests; 

• Designing objective and subjective tests; 

• Presenting practical instruction. 

DESIGNED FOR 

Instructors, (both in business and industry, as well as formal 

institutions) personnel officers, training officers. 

METHODOLOGY 

Lectures, Films, Micro Instructional Projects, Group Assignments. 




ISTC, Kano Kano 5 – 9 Sept. 

SKILLS IMPROVEMENT WORKSHOP FOR GRAPHIC 

ARTISTS/DESIGNERS 


Graphic design is not only writing, drawing, engraving or printing, but is 

an art of presenting any visual communication or information on a given 

surface. Therefore, this course will expose participants to develop their 

innovative and creative ideas in Graphic Art Design for complete range 

of commercial advertising, publicity campaign and artwork 

reproductions. 

OBJECTIVES 


• Develop and create artistry styles in project work; 

• Develop communications skills for co-operative team work; 

• Differentiate styles of lettering and their uses in visual 

communication; 

• Identify and develop the principle function of graphics illustration of 

engineering drawing and commercial art work; 

96

• Develop skills in application of screen printing techniques. 

CONTENT 

• Principles and functions of graphic design; 

• Design and layout techniques; 

• Design, selection and application of typefaces for stencil layout; 

• Printing process and techniques; 

• Design techniques for screen printing; 

• Techniques design for construction of signpost/commercial art 

posters and engineering works; 

• Design techniques of paste-up; 

• Work planning and control; 

• Effective communication; 

• Safety and accident prevention. 

DESIGNED FOR 

Graphic Artists, Designers of Commercial/Engineering Establishments, 

Fashion Designers, Interior/Exterior Decorators, Painters, Self Employed 

Graphic Artists, etc. 

METHODOLOGY 

Lectures, Discussions, Demonstrations and Project Work. 





ISTC, Kano Kano 24 – 28 Oct. 

SUPERVISORY SKILLS DEVELOPMENT COURSE (SSDC) 


Modern supervisors need to grasp the core concepts of effective 

supervision as well as instructional skills needed in business and 

industry for higher productivity. This course is, therefore, designed for 

participants, not only to acquire practical planning, communication, 

motivation and leadership skills but also to expose them to modern 

methods of delivering instruction in both on and off-the-job setting. 

OBJECTIVES 

On completion of the course, participants should be able to: 

Plan and effectively deliver instructions 

Motivate subordinates for higher productivity 

Identify and analyse causes of problems 

Recommend possible solutions 

Identify the elements of effective supervision and techniques of 

application 

97

Identify individual and group training needs. 

Enugu Nsukka 22 – 26 Aug. 

CONTENT 

On-the-job Training Techniques 

Motivation of Workers 

Effective Communication 

Planning Systems 

Identifying Individual Group Training Needs 

Writing Instructional Objectives 

Job Analysis 

Roles and Qualities of a Supervisor 


Managing Change 

Leadership Styles 

DESIGNED FOR 

Supervisors in Business and Industry 

METHODLOGY 

Lectures, Discussions, Film, Group and Individual Projects 





TRAIN-THE-TRAINERS WORKSHOP FOR SCHOOL TEACHERS 


The learner has to be the centre and focal point of the 

conceptualization, design and implementation of any learning system. 

For learning to be effective however, the learner should be willing to 

learn and he should have access to learning strategies. The role of the 

teacher in this regard includes preparing the learner to learn, creating 

effective learning climate and preparing effective materials. 

This workshop is, therefore, designed to help teachers in both primary 

and secondary schools prepare and make learning user-friendly for their 

pupils and students. 

OBJECTIVES 


♦ Design learning strategies 

♦ Administer and prepare effective learning materials 

♦ Monitor effective learning systems 

CONTENT 

How and Why People Learn 

98

Making Learning User-Friendly 

Instructional Methods 

Teachers/Trainers Key Areas of Responsibility 

Effective Learning Strategies 

Communication and Human Relations 

Designing Instructional Plan 

Preparation and Use Of Instructional Media 

Evaluating Instruction. 


Teachers in Primary and Secondary Schools 

METHODLOGY 

Lectures, Demonstration, Case Studies and Micro Presentations 

VENUE: ITF Centre For Excellence, Bukuru, Jos 



DATE : To be determined on request. 

99

COMPUTER RELATED 

COURSES 

100

CONTENTS 

1. Computer Application Course for Middle Level Managers 

2. Computer Presentation Techniques for Managers and Human 

Resource Managers Workshop 

3. Computer Hardware Maintenance Course 

4. Internet Application for Trainers and Business Executives 

5. Web Designing and Publishing Course for Computer Operators, 

Programmers/System Analysts and Graphic Artists 

101

COMPUTER APPLICATION COURSE FOR MIDDLE LEVEL 

MANAGERS 


Information technology will continue to play a vital role in all aspects of 

human endeavour. It is therefore important for managers to 

adequately equip themselves with information technology skills to cope 

with the challenges of management in today’s highly competitive and 

information driven business environment. 

OBJECTIVES 


♦ Understand the basic concept of computer Technology, 

management information system, and data processing. 

♦ Apply computer system to facilitate business and information 

management. 

♦ Set up database, generate reports and make enquiry on a wide 

range of business activities using modern computer applications. 

♦ Effectively apply the acquired skills in routine data processing. 

♦ Utilise the facilities and tools on the internet for routine business 

transactions. 

♦ Over-view of Computer Technology and Management Information 

System 

♦ Windows Operating System 

♦ Fundamentals of word processing 

♦ Spreadsheet application 

♦ Database Management 

♦ Understanding and using facilities on the Internet 

DESIGNED FOR 

Middle Level Management staff in both Private and Public Sectors. 

METHODOLGOY 

Lectures, Discussions, Demonstrations and Practical Exercises. 





Enugu Enugu 15 – 19 Aug. 

COMPUTER PRESENTATION TECHNIQUES FOR MANAGERS AND 

HUMAN RESOURCE MANAGERS WORKSHOP 

CONTENT 


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Effective presentation of facts and ideas has become a vital strategy in 

capturing customers’ attention and interest in today’s highly competitive 

business terrain. Computer Presentation Techniques is a new and 

effective means of communicating to target audience with minimal 

effort. 

Apparently, the use of flipcharts, board and markers have become 

obsolete, cumbersome and less effective in conveying ideas and facts. 

This course is, therefore, designed to equip Public Relations 

Officers/Managers, Marketers/Promoters, Researchers, Human Resource 

Personnel, Training Managers, with modern computer-based 

presentation techniques needed to effectively cope with presentation 

challenges in their routine work process. 

OBJECTIVES 


♦ Apply the principles and concepts of information technology to 

facilitate presentation of ideas. 

♦ Design and implement computer-based presentations 

♦ Utilize multi-media devices in presentations. 

CONTENT 

♦ Basic Concepts of Computer Technology & Management 

Information System 

♦ Document Presentations 

♦ Slide Design & Management using Ms-Power Point 

♦ Working with Multi-Media Devices 

♦ Presentation Techniques. 

DESINGED FOR 

Public Relations Officers/Managers, Marketers/Promoters, Researchers, 

Human Resource Personnel and Training Managers. 

METHODOLOGY 

Lectures, Demonstrations and Practical Exercises 





Jos Jos 25 – 29 July 

COMPUTER HARDWARE MAINTENANCE COURSE 


The lifespan of most computer electronic equipment could be prolonged 

by regular maintenance, most especially when the components of such 

103

equipment approach their Mean Time Before Failure (MTBF). It is 

hence necessary to acquire skills needed to carry out required routine 

maintenance on such computer equipment to reduce the breakdown 

rates, in order to cut down on man-hour wastage, repair costs and 

equipment down time. 

This course is, therefore, designed to expose the participants to 

computer hardware equipment, their functions and likely problems that 

could arise in the course of use, and how to rectify them. 

OBJECTIVES 


♦ Analyse and identify the working conditions of computer units; 

♦ Detect symptoms of faults in computer equipment; 

♦ Distinguish between hardware and software faults; 

♦ Repair/replace faulty components; 

♦ Observe appropriate preventive maintenance procedures. 

CONTENT 

• Operating system management and troubleshooting; 

• Diagnostics and testing techniques; 

• Introduction to computer parts and basic electronics; 

• Networking concepts; 

• Installation and maintenance of PCs; 

• Configuration and optimisation of PCs. 

METHODOLGOY 

Discussions, Demonstrations, Practical Exercises and Case Studies. 

DESIGNED FOR 

System Managers, Information Technologists, System 

Analysts/Programmers, and Data Processing Personnel. 





Akure Akure 29 Aug. – 2 Sept. 

ISTC, Ikeja Ikeja 19 – 23 Sept. 

INTERNET APPLICATION FOR TRAINERS AND BUSINESS 

EXECUTIVES 


The benefits of the internet and its application exchange through E- 

mail, and e-commerce cannot be overemphasised. E-commerce for 

example is fast becoming the most effective medium of transacting 

business. Thus, for any organisation to remain competitive in the 

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emerging global economy, an adequate knowledge of the application of 

internet facilities is imperative. 

DESIGNED FOR 

Managers and Top Executives in Public and Private Sectors. 

This course is, therefore, designed to equip business managers and 

business executives with the relevant skills needed to optimise the 

potentials of the internet. 

OBJECTIVES 


Understand and be able to apply the principles of the internet. 

Browse the internet for relevant information. 

Conduct business transaction through the internet. 

Appreciate the World Wide Web as a marketing tool. 

CONTENT 

Infrastructural requirements for internet connectivity. 

Setting up internet account. 

Connecting to the internet. 

Facilities on the internet. 

Surfing/browsing the internet for information. 

Sending and receiving e-mail. 

Using internet for commerce, learning, marketing, phone, fax, etc. 

Internet service providers and conditions of service. 

METHODOLGOY 

Lectures, Discussions, and Hands-on-Practical. 





Ikeja Ikeja 1 – 5 Aug. 

WEB DESIGNING AND PUBLISHING COURSE FOR 

COMPUTER OPERATORS, PROGRAMMERS/SYSTEM 

ANALYSTS, AND GRAPHIC ARTISTS 


Since its inception, Information Technology has increased and widened 

peoples’ horizon on the use of internet and other facilities therein. It 

remains obscure to some people the mystery behind web pages and 

internet technology and so they find incomprehensible. 

This course is, therefore, designed to educate prospective participants 

with the basics of web page designing and publishing. 

105

OBJECTIVE 


Understand the concept of web page designing and hosting 

Know minimum system requirement before designing web 

Design and publish a web page. 

CONTENT 

Introduction to Ms-Front Page 

Preparing a Page 

Using Tables To Prepare A Page 

Linking Pages through Hyperlink 

Page Animation 

Introduction to HTML 

Publishing Pages On The Internet 

Practical Class. 

DESIGNED FOR 

Computer Operators, Graphic Artists, Programmers, etc 





Akure Akure Aug.23-27 

106

USCHEDULED PROGRAMMES 

The underlisted courses are not scheduled for 2005, however, 

either of the courses could be implemented in-house for 

interested organizations on request. A minimum of ten (10) 

participants will be required at a fee that will be negotiated. 

10. Credit Management Course 

11. Dyeing and Printing of Textiles 

12. Environmental Pollution Control Course 

1. Accounting and Finance for Non-Financial Managers 

13. Effective Production Management in Fertilizer Processing 

2. Advanced Gear Cutting Course 

14. Counselling and Planning For Retirement Workshop 

3. Advanced Computer Course for Accountants 

15. Fuel Pump and Pipe Network Maintenance Course 

4. Automobile Ignition System Maintenance Course 

16. Factory Maintenance Workshop 

5. Auto Cooling System Maintenance Course 

17. Hotel Control Management Skills 

6. Air-conditioning and Refrigeration Maintenance Course 

18. 3-Hour Management Workshop 

7. Banks/Insurance Managers Course 

19. Improvement Course for Telephonists and Receptionists 

8. Basic Computer Maintenance Course 

20. Instructional Techniques Workshop 

9. Computer Application Course for Middle Level Managers 

21. Industrial Engineering Maintenance Course 

107

22. On-The-Job Training Techniques Course 

23. Operation and Maintenance of Electric Motors 

34. Safety at Sea, Fire Prevention and Fire Fighting Course In 

The Vessel 

24. Plant Maintenance and Troubleshooting Techniques 

Workshop 

25. Preparation and Application of Instructional Media Workshop 

26. Production Planning and control Course 

27. Project Feasibility Studies Workshop 

28. Project Monitoring and Evaluation Workshop 

29. Project Management Workshop 

30. Production and Maintenance of Moulds 

31. Pump Operation and Maintenance Course 

32. Quality Control In Pharmaceutical Industry 

33. Rewinding and Maintenance of Electric Motors 

35. Safety and Security in Financial Institution 

36. Skills Up-grading for Hotel Management 

37. Special Serving Techniques in the Hospitality Industry 

38. Small and Medium Enterprises Management Workshop 

39. Skills Up-grading Course for Hotel House-keepers 

40. System Approach to Skills Development 

41. Metal Machining skills Course 

42. Maintenance Machining for Industrial Turners Course 

43. Machinery and Equipment Maintenance Course 

44. Mechanic/Auto Transmission System Maintenance Course 

108

45. Training Coordinators Workshop 

46. Training Function Seminar 

47. Total Quality Management Seminar for Top Executives 

48. Total Quality Management In Hospitality Industry 

49. Working For Yourself: Family Support Programme 

50. Tractor/Forklift Servicing and Maintenance Course 

51. Operation and Maintenance of Electric Generating Sets 

52. Driver Mechanics Technical Skills Workshop 

53. Operation and Maintenance of Hydraulic and Pneumatic 

Power Systems 

54. Operation and Maintenance of Process Control Equipment 

109

ADMINISTRATIVE AND MANAGEMENT COURSES - ITF Nigeria

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