ADMINISTRATIVE AND MANAGEMENT COURSES - ITF Nigeria

MAXIMUM INTAKE: Fifteen (15) Participants
COURSE FEE: N10,000.00
Area Office Venue Date
Katsina Funtua 27 – 29 Sept.
INTERPERSONAL AND GROUP SKILLS WORKSHOP FOR
ADMINISTRATIVE OFFICERS
COURSE DESCRIPTION
The place of administration has come to be clearly recognized in every
sector of human endeavour, as being the keynote to the success and
indeed to the very existence of the public service. Administration must
exist in any organization set up for a defined purpose or objective. This is
more so in the realm of the state in which large number of people are
employed at different levels of authority, but all working towards the
achievement of the objectives of the organization/institution.
The ability to coordinate many and often conflicting social energies in a
group of individuals so adroitly that they can operate in unity is a function
of administration. Administrative officers require among other things,
interpersonal and group skills to make the most of their job.
This workshop aims at equipping participants with that essential
interpersonal and group skills that will help them render efficient and
effective services in their organizations.
OBJECTIVE
At the end of the workshop, the participants should be able to:
Differentiate between coaching and counselling problems;
Avoid defensiveness and disconfirmation by applying principles of
supportive communication;
Improve work relationship by using personal management interviews;
Delegate effectively and empower subordinates;
Write clearly, persuasively and make effective oral presentations.
CONTENT
Communicating Supportively
Gaining Power and Influence
Motivating Others
Managing Conflict
Empowering and Delegating
Building Effective Teams
Making Oral and Written Persuasions
Conducting Interviews
TARGET POPULATION
16