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Promoting and Embedding Innovation

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Reflections<br />

The literature on innovation diffusion <strong>and</strong><br />

spread is vast but suffers from a number of<br />

gaps <strong>and</strong> weaknesses (Greenhalgh et al 2004,<br />

Länsisalmi et al, 2006, Leeman et al 2007,<br />

Mitton et al 2007). It is important to outline<br />

these briefly before summarising the literature.<br />

Much of the empirical evidence relates to<br />

traditional, medical innovations <strong>and</strong> as a<br />

consequence there is less learning to draw on<br />

in relation to more complex interventions.<br />

It is only relatively recently that researchers<br />

have sought to underst<strong>and</strong> the organisational<br />

<strong>and</strong> system factors that impede or facilitate<br />

innovation (Fitzgerald et al, 2001). Longerst<strong>and</strong>ing<br />

literature is geared towards analysis<br />

of the individual innovation adopter.<br />

Studies employ different definitions of terms<br />

such as „innovation,‟ „adoption‟ <strong>and</strong> „spread‟.<br />

This makes comparison of findings difficult<br />

(Fleuren et al 2004, Ellis et al 2005, Williams &<br />

Dickinson 2008).<br />

The literature on innovation in healthcare is<br />

couched in sometimes divergent language. It<br />

is therefore important to clarify some of the<br />

major schools of thought <strong>and</strong> their perspective<br />

on, <strong>and</strong> contribution to, the topic. Appendix 2<br />

outlines core theories <strong>and</strong> frameworks<br />

surrounding innovation.<br />

Sustaining <strong>and</strong> de-commissioning (as opposed<br />

to adopting <strong>and</strong> diffusing) are the least well<br />

understood stages of the innovation pathway<br />

(Greenhalgh et al 2004, Buchanan et al 2005).<br />

No formal reviews of the evidence on<br />

innovation in social care were identified.<br />

Although some case study data covers social<br />

care settings (Osborne 1996, Henderson<br />

2001, Stevens et al 2005) this remains a<br />

significant gap.<br />

Few studies employ a systematic design <strong>and</strong><br />

even fewer explore underpinning theories (or<br />

models) of change (Faulkner et al 2003,<br />

Haines et al 2005).<br />

“Critical research is key for<br />

improving what we know about<br />

the impact of innovations on<br />

healthcare delivery <strong>and</strong> people’s<br />

lives <strong>and</strong> for using them in the<br />

most appropriate way. That<br />

implies clarifying the contexts in<br />

which innovation proves<br />

clinically <strong>and</strong> socially valuable or<br />

not.” (www.hinnovic.org)<br />

The literature underpinning this review is thus<br />

partial <strong>and</strong> limited. There is a need to<br />

extrapolate learning from contexts which in<br />

some instances are quite different from the<br />

NHS. The identification of lessons for<br />

innovation within the NHS are thus tempered<br />

by these considerations of rigour <strong>and</strong><br />

relevance.<br />

7 Learning from experience

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