Listening Response
Listening Response
Listening Response
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Clarifying Question<br />
• A question beginning with:<br />
– ―Do you mean that‖ or<br />
– ―Are you saying that‖ plus<br />
– a rephrasing of the client‘s message.<br />
• Purpose:<br />
– To encourage more elaboration<br />
– To check out accuracy of what you have heard<br />
– To clear up vague and confusing messages<br />
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