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3.8.1 Compliance Risk You must be fully aware of your responsibility to comply with applicable laws, rules and codes and to abide by all published compliance regulations including the bank's procedures for personal dealing in securities. In addition, all branch managers and other managers at band GCB5 and above have explicit responsibility (which is reflected in their job description) to implement the Group Compliance Policy by containing any compliance risk in conjunction with the relevant Compliance department. The term “compliance” embraces all relevant laws, rules and codes with which the business has to comply. 3.8.2 Operational Risk All employees must ensure that they keep themselves abreast of changes to operating procedures and practices, advised legal and regulatory requirements and the impact of new technology as appropriate to their specific roles. In addition managers must continually reassess the operational risks inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. Once identified, operational risks must be recorded in the Group Operational Risk Database Online Network (GORDON) as described in the Operations FIM, and appropriate measures should be taken to minimise the bank's exposure to them. This requirement is contained within managerial and staff job descriptions and, if appropriate, should be converted into a suitable performance objective for relevant individuals. All direct reports of the CEO and COO or equivalent, and, in turn, their direct reports must complete a formal takeover process when moving to a new role to ensure an orderly and documented transfer of management responsibility. Any breaches of internal or external rules / procedures / regulations / law identified during the takeover process must be detailed in a report submitted to the appropriate level of functional management which outlines the issues and proposes an appropriate remediation plan. 3.8.3 Consumer Protection The Financial Services and Markets Act 2000 (“FSMA”), the Financial Services (Jersey) Law 1998, The Protection of Investors (Bailiwick of Guernsey) Law 1987, as amended, the Investment Business Acts 1991-1993 (as amended) of the Isle of Man and the Banking Act 1998 (as amended) of the Isle of Man and the relevant local investment business legislation in the Offshore Islands require all companies undertaking “regulated activities” to be authorised by the appropriate regulator: the Financial Services Authority (“FSA”), the Jersey Financial Services Commission (“JFSC”), the Guernsey Financial Services Commission (“GFSC”) and the Isle of Man Financial Supervision Commission (“IFSC”) and some individuals to be individually registered as an “Approved Person”. The FSA, JFSC, GFSC and IFSC set out detailed rules with which all authorised firms and individuals must comply. These rules must be followed whenever a regulated activity is undertaken. Further information on regulated 46
activities can be found on the bank’s intranet and in the Business Instruction Manual – Compliance. Procedures which reflect regulatory requirements are also incorporated in office procedures manuals and circulars. Observance of the Group’s policies and procedures will ensure that the interests of customers, as well as the Group’s reputation, are protected and will minimise the risk of penalties being imposed upon a Group company and/or upon an employee, which can arise from non-compliance. In particular, employees must comply with the requirements of the Business Instruction Manual - Compliance and the Business Instruction Manual - Data Protection which can be accessed through the bank’s intranet site. As part of your job, you may be required to be registered as an Approved Person with the FSA, JFSC, GFSC or IFSC by way of a formal agreement. If so, this will require you not only to abide by the regulators’ principles and rules but additionally to accept personal responsibility for certain actions under the relevant legislation. 3.8.4 Dealing Rules - Employee Dealing Procedures Personal dealing in securities by all employees is subject to specific procedures, which may be amended from time to time, and which must be strictly observed at all times. If you are a new employee, a copy of the guidelines to employees will be made available to you when you commence employment, and you should read them on receipt. If you wish to buy or sell securities (e.g. stocks and shares, but see the procedures for a full list of what is deemed to be a security) you must observe the UK Employee Dealing Procedures which are relevant to Offshore employees as well as UK employees. These set out procedures and conditions to ensure that employees' dealings comply with the Group's policy, the Financial Services Authority regulations and the relevant criminal law including, the Insider Dealing Act (1998), the Company Securities (Insider Dealing) (Jersey) Law 1988, the Company Securities (Insider Dealing) (Bailwick of Guernsey) Law 1996 as amended and the Criminal Justice Act 1993. It is very important for you to understand the implications of these regulations. In particular, you should read carefully the restrictions which apply if you are in possession of inside information. Dealing when in possession of such information, passing such information to others or procuring others to deal while in possession of such information can amount to criminal offences under the relevant legislation listed above. The laws on insider dealing are complex legislation and it is essential that the advice of your line manager is sought before dealing if you have any doubt about the transaction. There are special rules for dealing in HSBC Group Securities which affect certain employees. A full copy of the UK Employee Dealing Procedures is contained in the Business Instruction Manual – Compliance which is available on the bank’s intranet. Failure to observe the UK Employee Dealing Procedures may result in disciplinary action, including dismissal, being taken against you. You may also be subject to criminal prosecution. 47
Page 1 and 2: Dear Colleague Welcome to HSBC Bank
Page 3 and 4: Section 6 - Security of Employment
Page 5 and 6: Clerical employees Previous Grade S
Page 7 and 8: details on this are set out in the
Page 9 and 10: In the event that the overpayment i
Page 11 and 12: Guernsey GY1 3AZ Tel: 01481 724711
Page 13 and 14: The parameters set out above apply
Page 15 and 16: (ii) Management and Salesforce Grad
Page 17 and 18: If your working arrangements includ
Page 19 and 20: You may be asked to give your conse
Page 21 and 22: *** Calculation of maximum period o
Page 23 and 24: 1.10 Cars 1.10.1 Management Car Sch
Page 25 and 26: The pension benefits detailed in th
Page 27 and 28: egarding the handling of informatio
Page 29 and 30: Notice periods applicable when the
Page 31 and 32: or suppliers and you must not retai
Page 33 and 34: about this and the steps that follo
Page 35 and 36: 2. CODE OF BUSINESS ETHICS AND RESP
Page 37 and 38: • Observing the spirit and letter
Page 39 and 40: 3. RULES AND REGULATIONS Whilst the
Page 41 and 42: Permission will not be granted for
Page 43 and 44: The following points must be consid
Page 45: You are referred to Compliance Guid
Page 49 and 50: • care should be taken to verify
Page 51 and 52: We will only collect and process da
Page 53 and 54: • take photographs or video image
Page 55 and 56: • ensure each employee accepts he
Page 57 and 58: 4. BENEFITS AND FACILITIES You may
Page 59 and 60: 4.1.7 Mortgage Subsidy Scheme The M
Page 61 and 62: 4.2.4.3 The HSBC Childcare Scheme a
Page 63 and 64: information resources and a key par
Page 65 and 66: • for HIUL employees childcare fa

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