Dear Colleague Welcome to HSBC Bank - HSBC careers site

employees or will be set out on the bank’s intranet or in the HR Procedures Manual
from time to time.
1.4.6 Allowances
You may be eligible for certain non–contractual allowances, as are applicable at the
time. Your offer letter or subsequent communications from the bank will specify the
type and level of any allowance to which you may be entitled. Any subsequent
withdrawal or variation will be notified to you in writing or by circular. Further
information is provided in the HR Procedures Manual (Allowances), which is available
on the bank’s intranet.
1.4.7 Overtime and Additional Hours
Where you are required to work beyond your normal hours, payment will be made to
clerical grade employees, in respect of any such hours, in accordance with the bank's
rules on authorisation, eligibility and rates of pay. Overtime payments are nonpensionable
and are not used in the calculation of any other benefits which are reliant
on hours worked.
Key time employees in clerical grades will not be eligible for overtime payments until
they work more than 7 hours in one day or 35 hours in one week. Any hours worked by
key time employees in clerical grades above their normal hours, but below the limits for
overtime payments, will count as additional contractual hours (“Additional Hours”).
Additional Hours are pensionable and will also be used in the calculation of any
incentive payments, where any such payment is calculated on number of hours worked.
No overtime payments will be made to management grade employees who work in
excess of 35 hours in one week. In exceptional circumstances key time employees who
are in a management grade, may be permitted to work Additional Hours, for which they
will be remunerated as set out above in respect of clerical grade employees.
Further details are set out in the HR Procedures Manual (Overtime) which is available
on the bank’s intranet.
1.4.8 Public and Bank Holidays
Some employees receive payment in respect of public and bank holiday working in
accordance with the bank's policies and procedures on authorisation, eligibility and
rates of pay. For further information please refer to the HR Procedures Manual (Public
and Bank Holiday Working) which is available on the bank’s intranet.
1.4.9 Incorrect Pay and Deductions from Pay
There may be an occasion when through error or omission you receive less than your
contractual pay and/or allowances. Should such an unfortunate circumstance arise the
bank will rectify the situation and any contractual pay and/or allowances not paid to
you will be paid on the first opportune pay-day following notification or identification
of the omission or error. Conversely, if any error or omission results in any
overpayment of pay and/or allowances being made to you it is accepted that the bank
reserves the right to deduct any such overpayment(s) from salary on the first opportune
pay-day following identification or notification. The bank will take into account
individual circumstances and try to achieve a jointly agreed repayment schedule.
8