Welcome to the GENBAND Global Training Course Catalog

You will understand the resource relationship between the assigned A2 SIP lines and DPT
trunks in the C20, their associated Gateway Controllers and their gateway endpoints.
The A2 and Session Server Trunk GUI and CLUI/CLI tools are introduced to discover
relevant IP addressing, to locate key data and to capture call flow messages. SIP/SIP-T,
GCP and PPVM protocols are explored as they relate to captured messages and to the
phases of line to trunk calls in the CVoIP environment. Activities are included to reinforce all
the concepts introduced in this course.
Course Length and Delivery Method:
3 Days Leader Led
Class 5 Solution Overview
(Course # CL510)
Course Description:
The CL510 GENAND Class 5 Solution Overview familiarizes the student with the components
and connectivity of the GENBAND Solution. This course explores the purpose and the
hardware of each network component, and introduces the various interfaces used to
monitor and manage the network. The CL510 course presents a foundation for
understanding the capabilities and the features offered by the GENBAND solution for the
Class 5 office. This overview course provides the student with the prerequisite knowledge
for GENBAND’s Network Fault Management course, CL515.
Course Length and Delivery Method:
3 Days Leader Led
Class 5 Solution Overview
(Course # CL511)
Course Description:
The CL511 GENAND Class 5 Solution Overview familiarizes the student with the components
and connectivity of the GENBAND Solution. This course explores the purpose and the
hardware of each network component, and introduces the various interfaces used to
monitor and manage the network. The CL511 course presents a foundation for
understanding the capabilities and the features offered by the GENBAND solution for the
Class 5 office. This overview course provides the student with the prerequisite knowledge
for GENBAND’s Network Fault Management course, CL515.
Course Length and Delivery Method:
3 Days Self-Paced
Class 5 Solution Fault Management
(Course # CL515)
Course Description:
The CL515 GENAND Class 5 Solution Fault Management course explores network
maintenance and fault management through leader led instruction and hands-in activities.
Students discover network component flow of alarms through navigating the IEMS and
other component interfaces. This Fault Management course provides the opportunity to
practice troubleshooting the CL5 solution with the use of GENBAND documentation and
component interfaces. This course presents basic troubleshooting on the key CL5
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