Realising-consumer-rights

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The possibilities and pace of change implicit in new technology require a new model for protecting consumers and equipping them to protect themselves. And we look forward to working with all those on the side of consumers to design this new approach, as robust and durable as JFK’s. Consumer Futures 46
Part 5: Resources and references One Big Switch Nike’s fuelband Here is a listing of all the tools, services and platforms and activities mentioned in the paper, many of these are now household names but for others, the links and further description will be useful. Mention of sites is not an endorsement by Consumer Futures. Tool Description Page link Australian membership network that negotiates collective switches on bank accounts, energy suppliers and mortgages Wearable technology that tracks exercise progress and health data https://www.onebigswitch. com.au/about-us www.nike.com/us/en_us/c/ nikeplus-fuelband YouTube Free to use video sharing site www.youtube.com Twitter Global microblogging site www.twitter.com Wordpress Free, open source blogging www.en.wordpress.com platform Tripadvisor Peer to peer review site for www.tripadvisor.com accommodation, restaurants, leisure and entertainment Foursquare Used by over 45 million people https://foursquare.com/ worldwide, allows you to share where you are and find personalised suggestions and recommendations based on your previous activity (and that of others like you) Food hygiene ratings Find ratings of take aways and restaurants in your area http://ratings.food.gov.uk/ Twitcident Open Signal App Dutch tool that sifts through and analyses social big data in real time for local authorities, police, emergency services and operators Worldwide cell phone signal coverage maps based on data submitted by users. http://twitcident.com/ http://opensignal.com/ Realising consumer rights 47
Page 1 and 2: Realising consumer rights From JFK
Page 3 and 4: Contents Executive summary.........
Page 5 and 6: • privacy and data issues • man
Page 7 and 8: Figure 1: JFK’s (extended) consum
Page 9 and 10: The internet is the one technology
Page 11 and 12: How this report is structured This
Page 13 and 14: ‘Choice tools’ such as price co
Page 15 and 16: Government policy and the developme
Page 17 and 18: This wealth of information is a mix
Page 19 and 20: 2. It used to be the case that cons
Page 21 and 22: Third is the growing expectation of
Page 23 and 24: The social web has eroded those cos
Page 25 and 26: Figure 6: What could a new intermed
Page 27 and 28: Part 2: Implications for realising
Page 29 and 30: 2. The right to choose: to be able
Page 31 and 32: 3. The right to be heard: to have c
Page 33 and 34: But are consumers leaving themselve
Page 35 and 36: Of course, many basic needs (or ess
Page 37 and 38: The power of the many amplified voi
Page 39 and 40: How far have the digital consumer t
Page 41 and 42: Part 3: What would Kennedy focus on
Page 43 and 44: There is a possibility that the int
Page 45: Part 4: Next steps - a new context
Page 49 and 50: Tool Description Page link billmoni
Page 51 and 52: Tool Description Page link M-Farm P
Page 53 and 54: Realising consumer rights 53

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