Transat Corporate Responsibility Report, 2008 - For Sustainable ...

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Transat’s Hotel Inspection Program focuses on 163 safety criteria. In 2008, some 285 visits were made to 169 hotels at about 30 destinations. OCEAN TURQUESA RIVIERA MAYA, MEXICO
Safety and sustainable tourism at destination The role of a tour operator is to purchase and package various travel services (e.g., accommodations, transportation, excursions, etc.), generally provided by third parties. Our sustainable tourism performance therefore depends in part on that of our suppliers; hence our concern for choosing responsible partners and instituting a collaborative culture grounded in a common vision of sustainable tourism. We can influence working methods and can also draw inspiration from avant-garde practices already put in place by some of our partners, in turn helping disseminate them to as many others as possible. This program complements another, which has existed for several years at Transat, focusing on customer safety. Our Company has a thorough hotel inspection program whereby several specially trained inspectors visit some 200 hotels annually, conducting audits of 163 safety parameters, among them fire prevention, swimming pool management, kitchen cleanliness, and so on. Non-compliance results in immediate measures being taken, which can go as far as suspension of sales. We have created an international working group that is tasked with laying the foundations for a sustainable supply-chain policy for travel services, along with an awareness and continuous improvement program aimed at suppliers. The program will be rolled out in stages, beginning with efforts focused on the hotel industry: in the summer of 2008, we initiated a pilot project aimed at documenting current practices with respect to environmental stewardship, local purchasing, labour relations and community relations. This initiative will allow us to establish measurable objectives based on a statistical portrait of the situation, and pave the way for development of an action plan built on awareness-raising and dialogue. In the future, the program will be extended to all our hotel suppliers, and then to suppliers in other service categories. Corporate Social Responsibility Report 35
Page 1 and 2: corporate social responsibility rep
Page 4 and 5: WE HAVE ALWAYS NURTURED CLOSE TIES
Page 6 and 7: A CONVERSATION WITH LINA DE CESARE
Page 8 and 9: A CONVERSATION WITH LINA DE CESARE
Page 11 and 12: Protecting the environment and biod
Page 13 and 14: In-house awareness campaigns have b
Page 15 and 16: Employee awareness Several employee
Page 17 and 18: GROUND OPERATIONS Single-engine tax
Page 19: CAP ECO-NAV RAISING AWARENESS OF GR
Page 22 and 23: Transat, along with its customers a
Page 24 and 25: No to the sexual exploitation of ch
Page 26 and 27: Vancouver, Canada Annual shoreline
Page 29 and 30: Tourism represents economic activit
Page 31 and 32: GREEN ACCREDITATION PROJECT PARTNER
Page 33: Advancement of knowledge and expert
Page 38 and 39: At Transat, we believe that our peo
Page 40 and 41: Mundo, Transat’s intranet, allows
Page 42 and 43: TRANSAT’S POLICY FOR SUSTAINABLE
Page 44: To find out more: www.transat.com/e

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