Distributor Best Practice Sharing - Cummins.com
Distributor Best Practice Sharing - Cummins.com
Distributor Best Practice Sharing - Cummins.com
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Kano<br />
“Surprise &<br />
Delighters”<br />
(Nee d is no t met )<br />
Wall-Street Journal<br />
approach<br />
Effective Quarterly<br />
<strong>Sharing</strong> Session<br />
Link to Filtration<br />
Excellence Program<br />
Sa tis fied<br />
Fe eling<br />
☺<br />
"O n e -Di m e n s i o n a l" Qu a li t y<br />
User-friendly<br />
database<br />
<strong>Sharing</strong> <strong>Distributor</strong><br />
gets a Reward<br />
Turnkey Program<br />
Proven, valuable<br />
Projects<br />
Effective Presentation<br />
Format & Content<br />
Simple and usefull<br />
overall process<br />
Advance<br />
notice<br />
Solid results - high benefit<br />
for low investment<br />
Forward looking<br />
schedule<br />
Presentation & presentor<br />
well prepared<br />
Effective<br />
Facilitator<br />
“Competitive” the<br />
more the better<br />
Regular CF TM<br />
engagement & support<br />
<strong>Distributor</strong> results<br />
updated regularly<br />
Phy s ic all y<br />
Ful fi lled<br />
Co ndit io n<br />
(Nee d is m e t)<br />
Projects stored for future<br />
reference<br />
Presentation template<br />
not time-consumming to<br />
<strong>com</strong>plete<br />
Di ss a tis fied<br />
Fe eli ng<br />
Good systems &<br />
teleconference connections<br />
“Taken for<br />
Granted"<br />
8
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