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The Coop in the Classroom - Park Slope Food Coop

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09-01-15 p 01-16 1/14/09 6:37 PM Page 2<br />

2 January 15, 2009 <strong>Park</strong> <strong>Slope</strong> <strong>Food</strong> <strong>Coop</strong>, Brooklyn, NY<br />

Make-up Rules May Change<br />

CONTINUED FROM PAGE 1<br />

PSFC JANUARY 2009<br />

GENERAL MEETING<br />

Tuesday, January 27, 7:00 p.m.<br />

• Items will be taken up <strong>in</strong> <strong>the</strong> order given.<br />

• Times <strong>in</strong> paren<strong>the</strong>ses are suggestions.<br />

• More <strong>in</strong>formation on each item may be available at <strong>the</strong><br />

entrance table at <strong>the</strong> meet<strong>in</strong>g. We ask members to please<br />

read <strong>the</strong> materials available between 7:00 & 7:15 p.m.<br />

• Meet<strong>in</strong>g Location: Congregation Beth Elohim Social Hall<br />

(Garfield Temple) 274 Garfield Pl. at 8th Ave.<br />

AGENDA:<br />

Item #1: PSFC Documentary Workshop<br />

(45 m<strong>in</strong>utes)<br />

Discussion: “Presentation of a documentary film workshop<br />

proposal by two <strong>Park</strong>-<strong>Slope</strong> based filmmakers”<br />

—submitted by Joel Tomar Lev<strong>in</strong><br />

Item #2: Proposal for <strong>Coop</strong> Annex<br />

(45 m<strong>in</strong>utes)<br />

Discussion: “<strong>The</strong> tremendous <strong>in</strong>crease <strong>in</strong> membership is<br />

encourag<strong>in</strong>g as well as a challeng<strong>in</strong>g. It would be<br />

reasonable to consider a small annex (perhaps 2 if<br />

needed), a storefront, at a convenient distance from <strong>the</strong><br />

ma<strong>in</strong> build<strong>in</strong>g and a location m<strong>in</strong>dful of <strong>the</strong> geographic<br />

membership distribution. A leased small storefront with<br />

staples and <strong>the</strong> most commonly purchased items would<br />

accommodate <strong>the</strong> <strong>in</strong>crease <strong>in</strong> members without <strong>the</strong> long<br />

term <strong>in</strong>vestment of an alteration of <strong>the</strong> ma<strong>in</strong> <strong>Coop</strong><br />

build<strong>in</strong>g. Should <strong>the</strong> membership or revenue decl<strong>in</strong>e <strong>in</strong> <strong>the</strong><br />

future, <strong>the</strong> annex would merely close.”<br />

—submitted by Kev<strong>in</strong> Cunneen<br />

Future Agenda Information:<br />

For <strong>in</strong>formation on how to place an item on <strong>the</strong> Agenda,<br />

please see <strong>the</strong> center pages of <strong>the</strong> L<strong>in</strong>ewaiters' Gazette.<br />

<strong>The</strong> Agenda Committee m<strong>in</strong>utes and <strong>the</strong> status of pend<strong>in</strong>g<br />

agenda items are available <strong>in</strong> <strong>the</strong> office and at all GMs.<br />

about what <strong>the</strong> official <strong>Coop</strong><br />

policy is. It is not, <strong>in</strong> fact,<br />

Drog<strong>in</strong>’s call-get-one, flakeget-two<br />

plan. Accord<strong>in</strong>g to<br />

General Coord<strong>in</strong>ator Joe<br />

Holtz, <strong>the</strong> default attendance<br />

policy is two make-ups for<br />

every missed shift, but with<br />

<strong>the</strong> caveat that squad leaders<br />

have flexibility to amend<br />

that—that is, to lower <strong>the</strong><br />

two to one. And even though<br />

this official policy, or nonpolicy<br />

as it were, is often misunderstood,<br />

some squad<br />

leaders f<strong>in</strong>d <strong>the</strong> well-known<br />

wiggle room clause to be<br />

problematic.<br />

“My feel<strong>in</strong>g is a squad<br />

leader has enough go<strong>in</strong>g<br />

on, particularly at transition<br />

po<strong>in</strong>ts at <strong>the</strong> beg<strong>in</strong>n<strong>in</strong>g<br />

and end of a shift, and<br />

he or she shouldn’t be put<br />

<strong>in</strong> <strong>the</strong> position of mak<strong>in</strong>g<br />

<strong>the</strong>se subjective calls,”<br />

Drog<strong>in</strong> says. “Giv<strong>in</strong>g squad<br />

leaders flexibility actually<br />

creates more problems<br />

than it solves.”<br />

Reforms <strong>in</strong> Store<br />

<strong>The</strong>re has been some discussion<br />

of chang<strong>in</strong>g <strong>the</strong><br />

attendance policy, says Holtz.<br />

Over <strong>the</strong> years, members (like<br />

me) have expressed <strong>the</strong>ir<br />

unhapp<strong>in</strong>ess with <strong>the</strong> nebulous<br />

policy, while some<br />

squad leaders, like Drog<strong>in</strong>,<br />

have wished for firmer guidel<strong>in</strong>es.<br />

Some of <strong>the</strong> alternative<br />

policies be<strong>in</strong>g tossed<br />

around—<strong>in</strong>clud<strong>in</strong>g giv<strong>in</strong>g<br />

members one and a half<br />

make-ups for every missed<br />

shift, with <strong>the</strong> half dangl<strong>in</strong>g<br />

out <strong>the</strong>re for a few months<br />

and <strong>the</strong>n disappear<strong>in</strong>g unless<br />

it was jo<strong>in</strong>ed by ano<strong>the</strong>r<br />

absence, <strong>in</strong> which case it<br />

would turn <strong>in</strong>to two makeups;<br />

or hav<strong>in</strong>g members earn<br />

a free bankable shift for every<br />

12 completed scheduled<br />

shifts—may become more<br />

feasible this com<strong>in</strong>g year<br />

when <strong>the</strong> member work system<br />

f<strong>in</strong>ally becomes computerized.<br />

<strong>The</strong> question is, does<br />

<strong>the</strong>re need to be an elaborate<br />

solution “Can we amend<br />

what we have now and make<br />

it better” asks Holtz.<br />

Many squad leaders say<br />

no. <strong>The</strong>y prefer to reta<strong>in</strong> <strong>the</strong>ir<br />

control—not to flex <strong>the</strong>ir<br />

authority but to exercise <strong>the</strong>ir<br />

generosity. Receiv<strong>in</strong>g squad<br />

leader Bernard Groden says<br />

that on his squad <strong>the</strong>re are so<br />

many longtime members that<br />

PARK SLOPE FOOD COOP<br />

Product Return Policy<br />

<strong>The</strong> <strong>Coop</strong> does not “exchange” items. You must return item and repurchase<br />

what you need. Returns of eligible items will be handled at <strong>the</strong> Second<br />

Floor Service Desk with<strong>in</strong> 30 days of purchase only when accompanied by<br />

<strong>the</strong> PAID IN FULL receipt.<br />

Please use <strong>the</strong> follow<strong>in</strong>g guide to determ<strong>in</strong>e if an item is eligible for return:<br />

Produce<br />

(fresh fruits & vegetables)<br />

Books<br />

Juicers<br />

Bulk items & bulk items<br />

packaged by <strong>the</strong> <strong>Coop</strong><br />

Refrigerated items<br />

Frozen items<br />

All O<strong>the</strong>r Products<br />

(not covered above)<br />

May not be returned with <strong>the</strong> exception of<br />

coconuts, p<strong>in</strong>eapples and watermelon. Even if<br />

<strong>the</strong> claim is that <strong>the</strong> item is spoiled or that it<br />

was purchased by mistake, produce cannot be<br />

returned except for <strong>the</strong> three items listed above.<br />

<strong>The</strong> produce buyer may be contacted on<br />

weekdays by members to discuss any o<strong>the</strong>r<br />

claims for credit.<br />

May not be returned.<br />

May not be returned.<br />

May not be returned. Members may contact<br />

<strong>the</strong> bulk buyer to discuss any o<strong>the</strong>r claims for<br />

credit.<br />

May not be returned unless spoiled before<br />

<strong>the</strong> expiration date or with<strong>in</strong> 30 days of pur<br />

chase, whichever is sooner.<br />

A. O<strong>the</strong>r products may be returned if <strong>the</strong>y<br />

are spoiled or defective and <strong>the</strong> category<br />

is not specified above<br />

B. O<strong>the</strong>r products may be returned if <strong>the</strong>y<br />

are unopened, undamaged and <strong>the</strong>refore<br />

can be sold aga<strong>in</strong>.<br />

C. O<strong>the</strong>r products may not be returned if<br />

<strong>the</strong>y are opened or unsellable, and were<br />

purchased by mistake or not needed.<br />

<strong>the</strong>re is an <strong>in</strong>herent trust. “If<br />

you’re <strong>in</strong> good stand<strong>in</strong>g, you<br />

only get one make-up for any<br />

absence,” he says, whe<strong>the</strong>r<br />

you call <strong>in</strong> ahead of time or<br />

not. If you’re chronically<br />

absent, however, that’s a different<br />

story.<br />

No More Mr. Nice Guy<br />

Malcolm Smart, a shopp<strong>in</strong>g<br />

squad leader, operates<br />

by a similar pr<strong>in</strong>ciple. “We<br />

are generous to our regulars.<br />

We are likely to only give<br />

<strong>the</strong>m one make-up whe<strong>the</strong>r<br />

or not <strong>the</strong>y call <strong>in</strong>. We give<br />

extensions when <strong>the</strong>y’re<br />

about to get suspensions.<br />

We make <strong>the</strong>m work very<br />

hard, and we try to reward<br />

<strong>the</strong>m.” But if you jo<strong>in</strong><br />

Smart’s squad and start<br />

slack<strong>in</strong>g and not show<strong>in</strong>g up,<br />

he’s only happy to give out<br />

two make-ups, an encouragement<br />

to get you off <strong>the</strong><br />

squad and perhaps out of<br />

<strong>the</strong> <strong>Coop</strong> if you’re not committed.<br />

Lately, Smart has<br />

sensed people on his own<br />

squad tak<strong>in</strong>g advantage of<br />

his good nature and has<br />

started be<strong>in</strong>g a bit looser<br />

with <strong>the</strong> double make-ups.<br />

I can understand that. Sitt<strong>in</strong>g<br />

at <strong>the</strong> entry desk <strong>the</strong>se<br />

past few years next to Drog<strong>in</strong>,<br />

I’ve had a chance to see<br />

it from <strong>the</strong> squad leader’s<br />

po<strong>in</strong>t of view: Peter has to<br />

juggle gett<strong>in</strong>g his registers<br />

filled, his cashiers set up<br />

with co-counters, his<br />

phones answered, while<br />

deal<strong>in</strong>g with make-ups, noshows,<br />

computer malfunctions<br />

and squad members<br />

stroll<strong>in</strong>g <strong>in</strong> 25 m<strong>in</strong>utes late. I<br />

understand what Joe Holtz<br />

means when he says that<br />

“scheduled time is worth<br />

more than unscheduled<br />

time. Do<strong>in</strong>g what you said<br />

you’re go<strong>in</strong>g to do, that’s<br />

what makes <strong>the</strong> <strong>Coop</strong> run<br />

well. We want to encourage<br />

fulfillment of commitment<br />

and be<strong>in</strong>g part of a group.<br />

That’s what’s go<strong>in</strong>g to keep<br />

us a true cooperative.”<br />

Still, it’s tell<strong>in</strong>g that of all<br />

<strong>the</strong> squad leaders I spoke to<br />

for this article, not one of<br />

<strong>the</strong>m was <strong>in</strong> favor of harsher<br />

penalties for absences. Most<br />

seem to recognize that at<br />

least for <strong>Coop</strong> members of<br />

good stand<strong>in</strong>g, sometimes<br />

life gets <strong>in</strong> <strong>the</strong> way of a <strong>Coop</strong><br />

shift. And when that happens,<br />

show<strong>in</strong>g a little bit of<br />

compassion is often <strong>the</strong> most<br />

cooperative th<strong>in</strong>g a squad<br />

leader can do. ■<br />

Read <strong>the</strong> Gazette while you’re stand<strong>in</strong>g on l<strong>in</strong>e OR onl<strong>in</strong>e at www.foodcoop.com

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