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Going Into Business in West Virginia - West Virginia Department of ...

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Identify<strong>in</strong>g Your Market<br />

Generally you can identify difference <strong>in</strong> purchas<strong>in</strong>g:<br />

• Male/female.<br />

• Healthy lifestyle.<br />

• Conservative with money.<br />

Behavioristic: brand loyalty; shopp<strong>in</strong>g for barga<strong>in</strong>s and us<strong>in</strong>g coupons. Did you know that:<br />

• Women make 83 percent <strong>of</strong> all buy<strong>in</strong>g decisions.<br />

• American women write 80 percent <strong>of</strong> all checks and pay 61 percent <strong>of</strong> all bills.<br />

What is the impact <strong>of</strong> this on your advertis<strong>in</strong>g But we’re not all alike. Our broader world is chang<strong>in</strong>g<br />

so that users can be a market <strong>of</strong> one: not a part <strong>of</strong> some bigger market segment, but a s<strong>in</strong>gular person,<br />

unique and appeal<strong>in</strong>g, to market to <strong>in</strong> and <strong>of</strong> himself or herself. Rather than know<strong>in</strong>g <strong>of</strong> an <strong>in</strong>dividual’s<br />

<strong>in</strong>terest <strong>in</strong> photography, you might also know that they care about many th<strong>in</strong>gs at once.<br />

For example:<br />

• Clean<strong>in</strong>g products that are non-chemical.<br />

• Furless dogs to avoid allergic reactions.<br />

• Fonts that are sans serif.<br />

• High-quality paper and <strong>in</strong>k.<br />

• Founta<strong>in</strong> pens that don’t dry out while you’re wait<strong>in</strong>g for <strong>in</strong>spiration.<br />

• Shoes <strong>in</strong> patent, peep toe styles.<br />

• E-mail access 24/7 from anywhere.<br />

This list may seem unrelated to a marketer <strong>of</strong> any one product, but what is <strong>in</strong>credibly important and<br />

relevant is this is how people really are. It’s vitally important to market<strong>in</strong>g effectiveness. And this is why it<br />

is critical that you know your customers!<br />

3. Research your market. What effect did 9/11 have on bus<strong>in</strong>esses The weather, the<br />

economy, holiday sales; some <strong>of</strong> these th<strong>in</strong>gs you can not foresee. But if some weather<br />

event happens, do you need to do some quick advertis<strong>in</strong>g to say you are open Consider<br />

external factors, like weather, road construction, and other th<strong>in</strong>gs you have no control over.<br />

How can you use advertis<strong>in</strong>g to help reach customers despite external factors<br />

When research<strong>in</strong>g, aga<strong>in</strong> use SBDCNet, Census.gov, maybe surveys, <strong>in</strong>terviews, certa<strong>in</strong>ly observe your<br />

customers. And ask them! Only 9 percent <strong>of</strong> the population refuses to give personal data when asked.<br />

42<br />

<strong>Go<strong>in</strong>g</strong> <strong>in</strong>to <strong>Bus<strong>in</strong>ess</strong> <strong>in</strong> <strong>West</strong> Virg<strong>in</strong>ia

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