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Strong Start Workbook - Arbonne

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Booking<br />

Give them one check if<br />

they’re a “people” person<br />

• People like them<br />

and they like being<br />

around people<br />

Someone who gets three checks is a great prospect<br />

for the business opportunity. He/she is a people<br />

person who wants more out of life and would take<br />

coaching/direction from you. Ding, ding, ding! A new<br />

Consultant (Business Builder) in the making!<br />

Someone who gets two checks (and it does not matter<br />

which two they are) is a great prospect for either the<br />

Preferred Client or Host opportunity. Once they become<br />

more familiar with <strong>Arbonne</strong> they may just be ready to<br />

hear more about becoming a Business Builder.<br />

Give them one check if<br />

they want “more”<br />

• More freedom, flexibility,<br />

financial rewards,<br />

friendships — this<br />

demonstrates they have<br />

goals in life<br />

Give them one check<br />

if you feel you can<br />

influence them, and that<br />

they’ll take direction and<br />

coaching from you<br />

• They will plug into the<br />

system of success<br />

provided by you and<br />

your upline<br />

Someone with one check or no checks will most likely<br />

be a great Client … and we need lots of Clients to<br />

share our products with.<br />

Once you’ve qualified your prospects to determine<br />

how they fit into your business, you’ll be ready to start<br />

working with them. That means sharing your story, and<br />

putting your efforts with them into activities that help<br />

them achieve their goals and therefore yours, as well.<br />

Let’s take a look at some of those activities now.<br />

If you want to have two Group Presentations per week, you have to begin by scheduling appointments or booking<br />

them. At first, this can be intimidating — asking friends and family to help you get your business started. That’s why<br />

it’s important to remember that you have something valuable to offer them.<br />

It’s perfectly natural to feel nervous when you’re starting to market yourself to others, even those with whom you’re<br />

close. This is when keeping your goals and dreams close at hand each month will be helpful — they will motivate<br />

you to step out of your comfort zone and into a conversation. Once you’re having the conversation, convey your<br />

excitement and enthusiasm for what you’re sharing — the products and the opportunity. Remember the last time a<br />

friend told you about something he/she really loved, and shared why you too should have it or experience it Think<br />

about the excitement and enthusiasm in his/her voice, whether it was about the terrific new restaurant in town or<br />

a pair of great running shoes, and how it made you feel. Here’s an example of what you may say when introducing<br />

your <strong>Arbonne</strong> business to a friend.<br />

Hi Susan. (pause) This is ______ calling. (pause) Do you have a quick minute (pause) Okay, good.<br />

The reason for my call is I have started a home-based business with <strong>Arbonne</strong> — a company that<br />

offers botanically based, pure, safe, beneficial skin care and other health and wellness products<br />

for the entire family. I know you _________ (reason, i.e. love to get together with friends/love pure,<br />

botanical products/love to learn about health and wellness products). I am currently scheduling<br />

Group Presentations for the next few weeks and I was wondering if you would like to get a few<br />

friends together. As a thank you, you could earn some very generous Host rewards. Would a weekday<br />

or weekend work best for you<br />

Now write down what you are going to say to your friends.<br />

Remember, it does not have to be perfect; it just has to be genuine. The more you practice, the easier the art of asking<br />

will become.<br />

Phone Scripts<br />

So many new Consultants start out with “phone phobia” — afraid to even begin making calls. It can be a bit intimidating,<br />

but once you’ve started, you’ll find that it gets easier with every call. It helps to plan your script — to know<br />

exactly what you want to say and how you’ll say it.<br />

Here’s a sample of a phone call script:<br />

Hi Jan. (pause) This is Laura calling. (pause) If you recall, we met at Pam’s house on Tuesday night.<br />

Do you have a quick minute to talk (pause) Great! The reason I am calling is I started my own<br />

home-based business with <strong>Arbonne</strong>, a health and wellness company that makes personal care<br />

products that are pure, safe and beneficial. I would love to have you be one of my first Hosts and<br />

pamper you and your friends. We could have your Group Presentation on Friday night or Saturday<br />

afternoon. Which would work better for you<br />

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