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FirstCaribbean International Bank (Bahamas) Limited

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Chairman’s Report<br />

Completing a very challenging integration programme and<br />

battling the negative impact of hurricanes on our business in<br />

Grand Bahama and Abaco occupied much of our attention<br />

and focus during our second year of operation. We emerged<br />

a stronger, better <strong>Bank</strong>, confident that we are equipped to<br />

stave off adversity and function effectively in the interest of<br />

our shareholders, customers and staff.<br />

With our new integrated technological platform, consolidated<br />

branches, common policies and procedures, a unified<br />

corporate culture and a strong brand, we were able to register<br />

an acceptable financial performance in 2004.<br />

We achieved satisfactory growth in loans in both the <strong>Bahamas</strong><br />

and Turks and Caicos Islands, particularly in mortgages and<br />

corporate loans. We can proudly regard 2004 as a year of<br />

accomplishment in terms of building the infrastructure of the<br />

<strong>Bank</strong>.<br />

Governance<br />

As our new <strong>Bank</strong> continues to evolve into the world-class<br />

Caribbean financial institution which we intend it to be,<br />

matters of good and effective governance are a major priority<br />

and continue to engage us at every level. Our executives and<br />

employees continue to function in a manner consistent with<br />

an awareness of the need to adhere to a rigorous and robust<br />

culture of risk management, internal controls and governance<br />

that safeguard and bolster the interests of our shareholders,<br />

customers and employees.<br />

Internal audit, operational, market and credit risk<br />

management functions reside with committed executives<br />

and specially skilled and trained staff within the Group.<br />

Despite the challenges of the past year, we have successfully<br />

maintained the level of expenses for both credit and noncredit<br />

losses within acceptable limits.<br />

Legal and regulatory compliance is one of our highest<br />

priorities. We continue to interface and consult with our<br />

regulators and in the last year have increased our contact with<br />

them to ensure that each aspect of our operations continues<br />

to be in compliance with all applicable laws and regulations.<br />

The Board<br />

Our Board of Directors continues to meet quarterly and have<br />

oversight of all aspects of the <strong>Bank</strong>’s business. The Directors<br />

provide a further level of corporate governance and valuable<br />

feedback and intelligence from the market. Our executives<br />

and senior managers benefit tremendously from the<br />

experience and expertise of our directors.<br />

hardworking staff, and guided by our core values, they are<br />

working assiduously to secure improved customer service,<br />

control and governance of our business and to transform the<br />

<strong>Bank</strong> by introducing new channels and platforms. With the<br />

effective leadership of our Senior Management, our staff will<br />

maximise their potential, and the <strong>Bank</strong> retains its<br />

commitment to rewarding our people for performance.<br />

We take this opportunity to extend our sincere appreciation<br />

to Mr. Terry Hilts for his sterling contribution to the <strong>Bank</strong> as<br />

Retail Director, Northern Caribbean and formerly as<br />

Managing Director of CIBC <strong>Bahamas</strong> <strong>Limited</strong>. He has retired<br />

and will continue to give us the benefit of his tremendous<br />

experience as a director of the <strong>Bank</strong>.<br />

We also extend condolences to the family of the late Reg<br />

Lobosky, retired director of the <strong>Bank</strong>.<br />

Outlook for 2005<br />

In October 2004 the <strong>Bank</strong> entered into an agreement for sale<br />

of its building located on Bay Street in Nassau and a leaseback<br />

of a portion of the building from which the branch will<br />

continue to operate. The transaction was completed in<br />

January 2005. We expect to use the proceeds to bolster our<br />

capital formation.<br />

In December 2004 the <strong>FirstCaribbean</strong> Group completed the<br />

acquisition of a niche player in the Trinidad and Tobago<br />

market, the Mercantile <strong>Bank</strong>ing & Financial Corporation<br />

<strong>Limited</strong>. We are keen to expand our footprint into this<br />

relatively large and prosperous market.<br />

We enter aggressively into 2005 with our eyes fully fixed on<br />

growing our business and expanding our market share and<br />

footprint in all segments of our business in the <strong>Bahamas</strong> and<br />

the Turks and Caicos Islands, while adhering to our control<br />

framework.<br />

We are deeply committed to utilising the new integrated<br />

technology platform together with new channels of<br />

distribution to offer our customers an even wider range and<br />

quality of service in the years ahead.<br />

We acknowledge the loyalty and support of our customers,<br />

particularly in more recent times when we dealt with the<br />

difficulties of integrating the heritage banks in the <strong>Bahamas</strong><br />

and the Turks and Caicos Islands. We believe that our<br />

integration has been difficult but eminently successful. I wish<br />

to thank our regulators, shareholders, customers, directors<br />

and staff for their support during the past year.<br />

Our People<br />

We have welcomed new and experienced members to our<br />

Management team, which now comprises a rich blend of<br />

skilled professionals. Together with our committed and<br />

Michael Mansoor<br />

Chairman<br />

15

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