Occupational Regulation - Office of the Legislative Auditor

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64 OCCUPATIONAL REGULATION Table 3.3: Regulated Occupations with the Highest Annual Rate of Complaints, FY1997-98 Annualized Number Number Regulated of Complaints per 1,000 August 1998 Regulated Professionals Commercial Driving Training Instructor, Auto 372 241.94 Qualified Rehabilitation Consultant 345 182.61 Chiropractor 1,764 92.41 Hearing Instrument Dispenser 300 90.00 Private Detective 240 83.34 Certified Building Official 598 66.89 Physician 14,771 60.22 Attorney 21,476 53.25 Licensed Psychologist 3,619 51.40 Journeyman Pesticide Applicator, Structural 343 51.02 Dentist 3,740 50.80 Podiatrist 142 45.78 Land Surveyor 478 42.89 Nursing Home Administrator 935 39.04 Real Estate Salesperson* 14,156 30.10 Physician Assistant 398 28.90 Insurance Agent* 49,550 19.86 Pesticide Applicator, Commercial 4,923 19.30 Marriage and Family Therapist 661 18.91 Licensed Independent Clinical Social Worker 2,635 18.41 Mortuary Science Professional 1,650 18.18 Registered Barber 2,667 18.00 Veterinarian 2,654 15.26 Licensed Practical Nurse 22,388 14.47 Licensed Graduate Social Worker 1,046 14.34 Licensed Public Accountant 363 13.78 Pharmacist 5,254 13.14 Tree Inspector 811 12.33 Optometrist 801 11.24 Professional Engineer 10,250 9.12 Cosmetologist* 9,441 8.69 Certified Public Accountant 6,115 8.59 Registered Nurse 56,731 8.43 Abstractor* 361 8.31 Licensed Social Worker 5,890 8.24 NOTE: Complaint data unavailable for 49 occupations. Five occupations with fewer than 65 credential holders were excluded. The annual rate was calculated by dividing the average number of complaints for FY1997 and FY1998 (multiplied by 1000) by the number of regulated professionals in August 1998. *These occupations are regulated by the Commerce Department. The department reports complaints based on cases closed, whereas other agencies report complaints filed. SOURCE: Program Evaluation Division survey.
EFFECTIVENESS OF OCCUPATIONAL REGULATION 65 Table 3.4: Regulated Occupations with the Highest Number of Cases Open, August 1998 Number Regulated Total Complaints Cases Open August 1998 FY1997-98 August 1998 Physician 14,771 1,779 607 Attorney 21,476 2,287 462 Licensed Psychologist 3,619 372 432 Registered Nurse 56,731 956 334 Licensed Practical Nurse 22,388 648 178 Unlicensed Mental Health Practitioner ** 154 151 Pesticide Applicator, Commercial 4,923 190 150 Teacher 111,995 344 112 Dentist 3,740 380 104 Chiropractor 1,764 326 63 Professional Engineer 10,250 187 61 Qualified Rehabilitation Consultant 345 126 52 Licensed Social Worker 5,890 97 44 Pharmacist 5,254 138 37 Peace Officer 13,759 155 30 Hearing Instrument Dispenser 300 54 26 Physical Therapist 2,880 31 26 Certified Public Accountant 6,115 105 25 Architect 3,396 46 19 Licensed Graduate Social Worker 1,046 30 17 **Not Available. Unlicensed Mental Health Practitioners are not mandated to register with the state. The Department of Health’s Office of Mental Health receives and investigates complaints against mental health practitioners who are not regulated through other agencies such as the Board of Psychology, the Board of Social Work, or the Board of Marriage and Family Therapy. NOTE: Complaint data unavailable for 49 occupations. SOURCE: Program Evaluation Division survey.
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Occupational Regulation February 19
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MINNESOTA OFFICE OF THE LEGISLATIVE
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