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Allianz SE Reinsurance Branch Asia Pacific<br />
Systems Requirements & Developments<br />
Dr. Lutz Füllgraf<br />
Technology and Innovation for Insurance Conference 2007,<br />
Sydney 22 March 2007
Contents<br />
1 Importance of a Simplified Infrastructure for Allianz<br />
2 Technology as our Key Business Partner<br />
3 The Benefits of Standardized Processing<br />
2<br />
By Lutz Fullgraf
Importance of a Simplified Infrastructure<br />
for Allianz<br />
3<br />
By Lutz Fullgraf
Allianz Global Corporate & Specialty<br />
€ 2.8 billion gross premium written for large, international corporations<br />
Providing cover for nearly half the world’s Fortune 500 companies<br />
More than 1,500 employees worldwide<br />
Leveraging the Allianz Group network in about 70 countries<br />
Strong balance sheet and consistently strong ratings<br />
High underwriting capacity for large risks<br />
Customized solutions reflecting years of global insurance experience<br />
4<br />
By Lutz Fullgraf
Main Underwriting Centers for Global Programs<br />
Global Pool<br />
Australia<br />
Austria<br />
Belgium<br />
Canada<br />
France<br />
Germany<br />
Hong Kong<br />
Ireland<br />
Italy<br />
Netherlands<br />
New Zealand<br />
Portugal<br />
Singapore<br />
Spain<br />
Switzerland<br />
United Kingdom<br />
United States<br />
Cession to central Allianz Global Risks Reinsurance treaty *<br />
* The units keep a protected net share of their own business which helps them to identify with their own portfolio.<br />
5<br />
By Lutz Fullgraf
Information Flow<br />
ALLIANZ SE<br />
ALLIANZ GCS<br />
Allianz Main Underwriting Centers<br />
• Australia<br />
• Austria<br />
• Belgium<br />
• Canada<br />
• France<br />
• Germany<br />
• Hong Kong<br />
• Ireland<br />
• Italy<br />
• Netherlands<br />
• New Zealand<br />
• Portugal<br />
• Singapore<br />
• Spain<br />
• Switzerland<br />
• United Kingdom<br />
• United States<br />
Cession to central Allianz Global Corporate & Specialty Reinsurance treaty *<br />
Allianz OEs worldwide<br />
Allianz Co-operation partners<br />
6<br />
By Lutz Fullgraf<br />
* The units keep a protected net share of their own business which helps them to identify with their own portfolio.
Three Required Dimensions to support Global Industrialized<br />
Insurance activities<br />
Each unit to operate in<br />
a consistent way<br />
Risk assessment<br />
Pricing<br />
Reporting and<br />
performance<br />
measurement<br />
Standardization<br />
Efficiency<br />
Information<br />
Need for high quality,<br />
timely data<br />
Basis for understanding<br />
trends and developments<br />
both locally and globally<br />
Fact based decisions<br />
Active portfolio<br />
management<br />
Simplified, globalized processes<br />
Reduced operational burdens<br />
Risk mitigation for errors and<br />
inconsistent data<br />
7<br />
By Lutz Fullgraf
Required IT enabled Underwriting Capabilities<br />
Single<br />
source of<br />
truth for<br />
Underwriting<br />
data<br />
End-to-end process with automated<br />
U/W rule validations<br />
Dynamic Loss Control Engineering<br />
Globally consistent risk-based<br />
pricing<br />
Improved<br />
management<br />
of the<br />
Underwriting<br />
Cycle<br />
8<br />
By Lutz Fullgraf
Solution Oriented Architecture<br />
Standardized processes<br />
Business processes<br />
Global or localized AGCS underwriting business processes<br />
using Subsystem services or integration components<br />
Subsystems<br />
Subsystems decompose functionalities into separable domains<br />
and provide the services necessary for the business processes<br />
Shared Business Services<br />
Support services to configure the application. These services are<br />
not directly involved in the business processing.<br />
Integration components<br />
Support services and business<br />
processes to configure the<br />
application. These services are<br />
normally directly involved in<br />
the business processing.<br />
Cross-functional Services<br />
Commonly used services that define and encapsulate aspects<br />
being used by multiple other system components and services<br />
Global Data Model<br />
Operational and reference data storage for all relevant processing<br />
One common information basis<br />
9<br />
By Lutz Fullgraf
Data Definition using ACORD Standards<br />
AGCS Data Model – Extract -<br />
ACORD Reinsurance and Large Commercial Data Dictionary<br />
Data Item – Deductible Type<br />
By Lutz Fullgraf<br />
10
Technology as our Key Business Partner<br />
11<br />
By Lutz Fullgraf
Allianz (Germany) – I.T. Strategy<br />
Top-Level goals (top-down)<br />
I.T cost:<br />
Run the Company vs change the Company<br />
70 / 30 ratio<br />
Every Allianz Company to strive for highest<br />
standards in efficiency measured by market specific<br />
KPIs<br />
Align I.T with specific strategic business<br />
requirements to ensure I.T effectiveness<br />
By Lutz Fullgraf<br />
12
Allianz (Germany) – I.T. Strategy<br />
Make I.T cost transparent<br />
No hiding of I.T. cost in other budgets<br />
Provide service efficiency – measured by KPI<br />
Top-down goal setting balanced with bottom-up efficiency control<br />
Application development / maintenance<br />
Work - station efficiency<br />
Cost benefit balance<br />
Balance work station cost vs individual work station configuration<br />
13<br />
By Lutz Fullgraf
Allianz (Germany) – I.T. Strategy<br />
Streamlining data center operation<br />
Mushrooming data centers<br />
Identical data stored in several data centers<br />
Server consolidation saves 20% of data center costs<br />
Strict project screening for return on investment (ROI)<br />
Set out efficiency targets<br />
And measure them!<br />
14<br />
By Lutz Fullgraf
Allianz (Germany) – I.T. Strategy<br />
I.T. must support business goals<br />
Constant challenges:<br />
Balance central, cost efficient approach<br />
With decentralized and particular business requirements<br />
15<br />
By Lutz Fullgraf
The Benefits of Standardized Processing<br />
16<br />
By Lutz Fullgraf
Allianz Group world-wide service capabilities for IIP<br />
Argentina<br />
Australia<br />
Austria<br />
Belgium<br />
Bermuda<br />
Bulgaria<br />
Brazil<br />
Brunei<br />
Canada<br />
Cameroon<br />
Central African<br />
Republic<br />
Chile<br />
China<br />
Colombia<br />
Congo<br />
Croatia<br />
Cyprus<br />
Czech Republic<br />
Denmark<br />
Egypt<br />
Estonia<br />
France<br />
Gabon<br />
Germany<br />
Great Britain<br />
Greece<br />
Hungary<br />
India<br />
Indonesia<br />
Ireland<br />
Italy<br />
Ivory Coast<br />
Japan<br />
Laos<br />
Latvia<br />
Lebanon<br />
Liechtenstein<br />
Lithuania<br />
Luxembourg<br />
Malaysia<br />
Mali<br />
Morocco<br />
Mexico<br />
Monaco<br />
Namibia<br />
Netherlands<br />
New Zealand<br />
Norway<br />
Pakistan<br />
Peru<br />
Philippines<br />
Poland<br />
Portugal<br />
Romania<br />
Russia<br />
Saudi Arabia<br />
Senegal<br />
Singapore<br />
Slovakia<br />
South Africa<br />
South Korea<br />
Spain<br />
Sweden<br />
Switzerland<br />
Taiwan<br />
Thailand<br />
Tunisia<br />
Turkey<br />
United Arab Emirates<br />
USA<br />
Uzbekistan<br />
Venezuela<br />
Vietnam<br />
17<br />
By Lutz Fullgraf
Extract of Current IT Application Landscape<br />
Reports for<br />
non Genius<br />
Data<br />
AMANDA<br />
Non-Marine (MS Access databases)<br />
Reports<br />
Aviation to 2003<br />
US Genius<br />
GGI<br />
(Genius Generic<br />
Interface)<br />
AGC&S UK Genius<br />
GGI<br />
(Genius Generic<br />
Interface)<br />
Including:<br />
UK Aviation 2003 on,<br />
FR,DE<br />
Ex-AGR UK Genius<br />
AV38<br />
Genius US<br />
Genius 2<br />
Genius 1<br />
AS400<br />
Query<br />
GRE<br />
(Genius Reporting<br />
Extract)<br />
GRE<br />
(Genius Reporting<br />
Extract)<br />
GRG<br />
(Genius Report<br />
Generator)<br />
AS400<br />
Query<br />
GRE<br />
(Genius Report<br />
Extract)<br />
MIS Files<br />
MIS Files<br />
MIS Files<br />
Hyperion<br />
Process<br />
Hyperion<br />
Process<br />
GLI<br />
(Genius Ledger<br />
Interface)<br />
GLI<br />
(Genius Ledger<br />
Interface)<br />
AS400<br />
Query<br />
Output Files<br />
GRE Files x 10<br />
(AS400)<br />
GRE Files x 10<br />
(AS400)<br />
GLI Files<br />
(AS400)<br />
Hyperion Report Creation<br />
(Report and Data Model Design)<br />
SAS<br />
Hyperion Designer<br />
Hyperion (SQL Server)<br />
SUN Accounts<br />
(Vision)<br />
MS Access /<br />
MS Excel<br />
CODA<br />
AS400 & Partitions<br />
Domino Server<br />
MS Access<br />
(Validate & Format)<br />
Hyperion<br />
Accounting Systems<br />
Main Reports<br />
CSD<br />
Main Reports<br />
18<br />
By Lutz Fullgraf
Target IT Architecture<br />
Goal:<br />
Present one system to the Client<br />
offering global processes<br />
support<br />
based on standardized<br />
information<br />
with minimal data entry<br />
19<br />
By Lutz Fullgraf
AGCS Target IT Architecture<br />
Client Devices<br />
Internet<br />
Intranet<br />
Portal / Front End<br />
Data Warehouse &<br />
Functional Data Marts<br />
Front Office<br />
Mid Office<br />
Back Office<br />
Office<br />
Tools<br />
Document Production System<br />
Content / Document Management System<br />
Data Center(s)<br />
20<br />
By Lutz Fullgraf
Proposed Steps<br />
Define a Global Model<br />
Define a Core Product to match the Global Model<br />
Assess the effort required to re-engineer existing products in<br />
existing countries<br />
Evaluate the likely needs of each country<br />
Set up a team to complete the Implementation Studies as above<br />
Define essential requirements only within the Global Model<br />
21<br />
By Lutz Fullgraf
Proposed Steps<br />
Alignment of IT with the global business strategy<br />
Reduction of costs as systems and interfaces are reduced<br />
Common standards, common processes, global metrics, global<br />
management information<br />
Common access to information as systems are consolidated<br />
Elimination of re-keying of data<br />
Business advantage!<br />
22<br />
By Lutz Fullgraf
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