communication and presentation skills a must for every ... - tnkpsc.com

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AND DON’TS ‣Eat while talking on the phone ‣Send faxes of more than 10 pages without asking permission ‣Call people listed on your caller ID who did not leave you a message ‣Interrupt a face interaction to talk on a cellular phone ‣Have an assistant place calls 12
The Interview The person who gets the job may not necessarily be the most qualified; he or she may simply be the one who knows HOW to get a job 13
Page 1 and 2: COMMUNICATION AND PRESENTATION SKIL
Page 3 and 4: What is Effective Communication
Page 5 and 6: ORAL COMMUNICATION According to res
Page 7 and 8: Communication For Leadership An ent
Page 9 and 10: Crisis Communication • Firmness a
Page 11: SOME DO’S •Use a silent, pulsin
Page 15 and 16: What The Interviewer Seeks •Abili
Page 17 and 18: Interview Preparation Know Yourself
Page 19 and 20: Visualisation Strategies •Concent
Page 21 and 22: Strategies just before the program
Page 23 and 24: Art of Negotiation Seven Steps of N
Page 25 and 26: Representations, by definition, are
Page 27 and 28: Cont… f) It should also be kept i
Page 29 and 30: THINKING SKILLS •DECISION MAKING
Page 31 and 32: BEHAVIOUR WHEN UNDERCONFIDENT PASSI
Page 33 and 34: EXPRESSION • PHYSICAL- LOOKS •
Page 35 and 36: ANOTHER GREAT TOOL OF COMMUNICATION
Page 37 and 38: Skill Building to improve Listening
Page 39 and 40: Key elements of a good presentation
Page 41 and 42: *What is your audience's background
Page 43 and 44: Cont. •Where will you be required
Page 45 and 46: Know you Audience • Is the initia
Page 47 and 48: Selection of suitable method of del
Page 49 and 50: Verbal Vs Written Communication Ver
Page 51 and 52: Verbal Vs Written Communication Wri
Page 53 and 54: To be successful •Do not tackle m
Page 55 and 56: • Verbal Content • Vocal Conten
Page 57 and 58: Cont. Body Language • Are your ge
Page 59 and 60: A presentation must • Tell them w

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