communication and presentation skills a must for every ... - tnkpsc.com

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REPRESENTING BEFORE GOVERNMENT AND OTHER AGENCIES 24
Representations, by definition, are “formal statements that are made to a government or other official body, in which you explain your opinion on a particular matter, usually in order to make a complaint or request a change”. Inherent in this definition are the following elements: a) A formal statement; . Government or other official body to which the statement is made; c) Explanation of an opinion, and d) A complaint or request for change 25
Page 1 and 2: COMMUNICATION AND PRESENTATION SKIL
Page 3 and 4: What is Effective Communication
Page 5 and 6: ORAL COMMUNICATION According to res
Page 7 and 8: Communication For Leadership An ent
Page 9 and 10: Crisis Communication • Firmness a
Page 11 and 12: SOME DO’S •Use a silent, pulsin
Page 13 and 14: The Interview The person who gets t
Page 15 and 16: What The Interviewer Seeks •Abili
Page 17 and 18: Interview Preparation Know Yourself
Page 19 and 20: Visualisation Strategies •Concent
Page 21 and 22: Strategies just before the program
Page 23: Art of Negotiation Seven Steps of N
Page 27 and 28: Cont… f) It should also be kept i
Page 29 and 30: THINKING SKILLS •DECISION MAKING
Page 31 and 32: BEHAVIOUR WHEN UNDERCONFIDENT PASSI
Page 33 and 34: EXPRESSION • PHYSICAL- LOOKS •
Page 35 and 36: ANOTHER GREAT TOOL OF COMMUNICATION
Page 37 and 38: Skill Building to improve Listening
Page 39 and 40: Key elements of a good presentation
Page 41 and 42: *What is your audience's background
Page 43 and 44: Cont. •Where will you be required
Page 45 and 46: Know you Audience • Is the initia
Page 47 and 48: Selection of suitable method of del
Page 49 and 50: Verbal Vs Written Communication Ver
Page 51 and 52: Verbal Vs Written Communication Wri
Page 53 and 54: To be successful •Do not tackle m
Page 55 and 56: • Verbal Content • Vocal Conten
Page 57 and 58: Cont. Body Language • Are your ge
Page 59 and 60: A presentation must • Tell them w

communication and presentation skills a must for every ... - tnkpsc.com

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