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ORAL COMMUNICATION<br />

According to research, an average manager in<br />

general spends only 9% of his /her time in<br />

writing, 16% in reading, 30% in speaking <strong>and</strong><br />

45% in listening as shown in the figure..<br />

45<br />

9<br />

30<br />

16<br />

Writing<br />

Reading<br />

Speaking<br />

Listening<br />

5

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