communication and presentation skills a must for every ... - tnkpsc.com
communication and presentation skills a must for every ... - tnkpsc.com
communication and presentation skills a must for every ... - tnkpsc.com
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Crisis Communication<br />
• Firmness <strong>and</strong> fearlessness<br />
• Reposed confidence <strong>and</strong> faith<br />
• Establish credibility<br />
• Showed concern <strong>and</strong> <strong>com</strong>passion<br />
• Admit what you don’t know<br />
• Accept responsibility<br />
• Speak in specifics<br />
• Develop positive attitude<br />
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