communication and presentation skills a must for every ... - tnkpsc.com
communication and presentation skills a must for every ... - tnkpsc.com
communication and presentation skills a must for every ... - tnkpsc.com
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SALIENT FEATURES OF A REPRESENTATION<br />
a) It <strong>must</strong> be made sure that there is a genuine <strong>com</strong>plaint. If need<br />
be, it <strong>must</strong> be substantiated with documentary proof, facts <strong>and</strong><br />
figures etc.<br />
b) In the absence of documentary proof or figures to be presented,<br />
the re<strong>presentation</strong> <strong>must</strong> be clearly written in a lucid style.<br />
c) The approach <strong>must</strong> be persuasive, so that the authorities<br />
addressed are moved to act or do something positive about the<br />
<strong>com</strong>plaint.<br />
d) A re<strong>presentation</strong> is a <strong>for</strong>mal piece of <strong><strong>com</strong>munication</strong>. It should,<br />
there<strong>for</strong>e, be serious <strong>and</strong> business like, not light hearted or<br />
conversational.<br />
e) The fact stated <strong>must</strong> be logically arranged so that the reader<br />
gives them full attention <strong>and</strong> easily <strong>com</strong>prehends the whole.<br />
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