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Steven Baruch - Health Care Compliance Association

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Publisher:<br />

<strong>Health</strong> <strong>Care</strong> <strong>Compliance</strong> <strong>Association</strong>, 888-580-8373<br />

Executive Editor:<br />

Roy Snell, CEO, roy.snell@hcca-info.org<br />

Contributing Editor:<br />

Gabriel Imperato, Esq., CHC<br />

Editor:<br />

Margaret R. Dragon, 781-593-4924, margaret.dragon@hcca-info.org<br />

Copy Editor:<br />

Patricia Mees, CHC, CCEP, 888-580-8373, patricia.mees@hcca-info.org<br />

Layout and Production Manager:<br />

Gary DeVaan, 888-580-8373, gary.devaan@hcca-info.org<br />

HCCA Officers:<br />

Jennifer O’Brien, JD, CHC<br />

HCCA President<br />

Medicare <strong>Compliance</strong> Officer<br />

United<strong>Health</strong> Group<br />

Frank Sheeder, JD, CCEP<br />

HCCA 1st Vice President<br />

Partner<br />

Jones Day<br />

Shawn Y. DeGroot, CHC-F, CHRC, CCEP<br />

HCCA 2nd Vice President<br />

Vice President Of Corporate Responsibility<br />

Regional <strong>Health</strong><br />

John C. Falcetano, CHC-F, CIA, CCEP-F, CHRC<br />

HCCA Treasurer<br />

Chief Audit/<strong>Compliance</strong> Officer<br />

University <strong>Health</strong> Systems<br />

of Eastern Carolina<br />

Catherine M. Boerner, JD, CHC<br />

HCCA Secretary<br />

President<br />

Boerner Consulting, LLC<br />

Daniel Roach, Esq.<br />

Non-Officer Board Member<br />

to the Executive Committee<br />

Vice President <strong>Compliance</strong> and Audit<br />

Catholic <strong>Health</strong>care West<br />

Julene Brown, RN, MSN, BSN, CHC, CPC<br />

HCCA Immediate Past President<br />

Director of Corporate <strong>Compliance</strong><br />

Innovis <strong>Health</strong><br />

CEO/Executive Director:<br />

Roy Snell, CHC, CCEP-F<br />

<strong>Health</strong> <strong>Care</strong> <strong>Compliance</strong> <strong>Association</strong><br />

Counsel:<br />

Keith Halleland, Esq.<br />

Halleland Habicht PA<br />

Board of Directors:<br />

Urton Anderson, PhD, CCEP<br />

Chair, Department of Accounting and<br />

Clark W. Thompson Jr. Professor in<br />

Accounting Education<br />

McCombs School of Business<br />

University of Texas<br />

Marti Arvin, JD, CPC, CCEP-F, CHC-F, CHRC<br />

Chief <strong>Compliance</strong> Officer<br />

UCLA <strong>Health</strong> Sciences<br />

Angelique P. Dorsey, JD, CHRC<br />

Research <strong>Compliance</strong> Director<br />

MedStar <strong>Health</strong><br />

Brian Flood, JD, CHC, CIG, AHFI, CFS<br />

National Managing Director<br />

KPMG LLP<br />

Margaret Hambleton, MBA, CPHRM, CHC<br />

Senior Vice President<br />

Ministry Integrity, Chief <strong>Compliance</strong> Officer<br />

St. Joseph <strong>Health</strong> System<br />

Dave Heller<br />

VP and Chief Ethics and <strong>Compliance</strong> Officer<br />

Edison International<br />

Rory Jaffe, MD, MBA<br />

Executive Director, California Hospital Patient<br />

Safety Organization (CHPSO)<br />

Matthew F. Tormey, JD, CHC<br />

Vice President<br />

<strong>Compliance</strong>, Internal Audit, and Security<br />

<strong>Health</strong> Management Associates<br />

Debbie Troklus, CHC-F, CCEP-F, CHRC<br />

Assistant Vice President<br />

for <strong>Health</strong> Affairs/<strong>Compliance</strong><br />

University of Louisville<br />

Sheryl Vacca, CHC-F, CCEP, CHRC<br />

Senior Vice President/Chief <strong>Compliance</strong><br />

and Audit Officer<br />

University of California<br />

Sara Kay Wheeler, JD<br />

Partner–Attorney<br />

King & Spalding<br />

<strong>Compliance</strong> Today (CT) (ISSN 1523-8466) is published by the <strong>Health</strong> <strong>Care</strong><br />

<strong>Compliance</strong> <strong>Association</strong> (HCCA), 6500 Barrie Road, Suite 250, Minneapolis, MN<br />

55435. Periodicals postage-paid at Minneapolis, MN 55435. Postmaster: Send<br />

address changes to <strong>Compliance</strong> Today, 6500 Barrie Road, Suite 250, Minneapolis,<br />

MN 55435. Copyright 2010 <strong>Health</strong> <strong>Care</strong> <strong>Compliance</strong> <strong>Association</strong>. All rights<br />

reserved. Printed in the USA. Except where specifically encouraged, no part of this<br />

publication may be reproduced, in any form or by any means without prior written<br />

consent of the HCCA. For Advertising rates, call Margaret Dragon at 781-593-<br />

4924. Send press releases to M. Dragon, 41 Valley Road, Nahant, MA 01908.<br />

Opinions expressed are not those of this publication or the HCCA. Mention of<br />

products and services does not constitute endorsement. Neither the HCCA nor<br />

CT is engaged in rendering legal or other professional services. If such assistance is<br />

needed, readers should consult professional counsel or other professional advisors for<br />

specific legal or ethical questions.<br />

<strong>Health</strong> <strong>Care</strong> <strong>Compliance</strong> <strong>Association</strong> • 888-580-8373 • www.hcca-info.org<br />

INSIDE<br />

4 CEU: Mobility disabilities: A technical assistance manual<br />

for health care providers By David H. Ganz and Gary W. Herschman<br />

New guidance on the accommodations that are required when<br />

providing accessible care for patients with disabilities.<br />

9 RACs are coming to Medicare Advantage, Part D and<br />

Medicaid By Gloryanne Bryant<br />

An expansion of RAC oversight means more time and resources<br />

will be needed and annual work plans may need revision.<br />

10 Provider signature guidelines and solutions: Autograph<br />

please! By Janet Marcus<br />

Verifiable author of record signatures on medical records are key<br />

for continuity of care and smooth claims processing.<br />

13 Social Networking By John Falcetano<br />

14 Meet the first CHC-F Candidate: <strong>Steven</strong> <strong>Baruch</strong>, Sutter<br />

<strong>Health</strong>/Alta Bates Summit Medical Center<br />

An interview by Debbie Troklus<br />

16 Newly Certified CHCs and CHRCs<br />

17 Letter from the CEO By Roy Snell<br />

Whistleblower<br />

22 CEU: The complexity of compliance basics: A CCO’s<br />

pursuit of knowledge By H. Rebecca Ness<br />

<strong>Compliance</strong> professionals need a wealth of knowledge and more<br />

than ordinary management skills to succeed.<br />

24 The evolving role of the chief compliance and ethics<br />

officer: A survey by the HCCA and SCCE By Adam Turteltaub<br />

Publicly traded, privately held, and non-profit entities vary widely<br />

on factors that affect the independence of compliance professionals.<br />

26 Physician compliance education outside of the hospital<br />

environment By Kia R. Earp<br />

A savvy office manager will keep compliance issues on the radar<br />

and keep the physicians and office staff informed to prevent fraud.<br />

29 <strong>Compliance</strong> 101: Stark and academic medical centers:<br />

A primer By Kenneth DeVille and Joan A. Kavuru<br />

A broad introduction to basic Stark issues to help compliance<br />

professionals find trouble spots that require further legal assistance.<br />

34 <strong>Health</strong> care reform and its effect on compliance<br />

programs By Cathy Cahill-Egolf<br />

As the regulatory landscape changes, new methods to combat<br />

fraud, waste, and abuse may change the way we do business.<br />

38 CEU: Feature Focus: Federal medical record requests:<br />

Setting up a RAC and CERT response team<br />

By Michael G. Calahan<br />

An effective, three-step approach to help you stay ahead of the<br />

curve as the number of record requests increases.<br />

42 Patient visits: Reforms increase provider responsibilities<br />

By Angela Miller<br />

Providers are required to make more face-to-face visits and be<br />

prepared to justify billing for services based on medical records.<br />

44 Individual liability for health care fraud: Enforcement<br />

agencies raise the stakes By Gabriel L. Imperato<br />

Recent settlements demonstrate the government’s willingness to<br />

hold individuals accountable, not just organizations.<br />

46 Medicare beneficiaries remain vulnerable to Medicare<br />

Advantage marketing schemes By Mark Stiglitz<br />

CMS is working to remove agents who don’t play by the rules.<br />

49 New HCCA Members<br />

3<br />

December 2010

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