April 23, 2010 - NIU College of Business - Northern Illinois University
April 23, 2010 - NIU College of Business - Northern Illinois University
April 23, 2010 - NIU College of Business - Northern Illinois University
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Meeting Minutes<br />
Sales Advisory Board<br />
<strong>Northern</strong> <strong>Illinois</strong> <strong>University</strong><br />
<strong>April</strong> <strong>23</strong>, <strong>2010</strong><br />
McKesson Pharmaceutical<br />
1995 McKesson St.<br />
Aurora, IL<br />
Attendees:<br />
Brent Allen, Falkor Group<br />
Carla Bendeich, Dearborn National<br />
Drew Butts, Enterprise<br />
Rick Gunther, SurePayroll<br />
Felicia McKinney, CDW<br />
Carrie Missele, Anderson Pest Control<br />
Matt O’Hara, Anderson Pest Control<br />
Chris Patton, Alcatel-Lucent<br />
Sarah Riebe, Lilly<br />
Chuck Howlett, Lilly<br />
Scott Schwieger, Standard Register<br />
Catherine Catino, Sherwin Williams<br />
Brian Sweeney, UPS<br />
Eric Born, Medix<br />
Erin Quinlan, McKesson<br />
Larry Secrest, McKesson<br />
Charles Courneyor, Effner Financial<br />
Dan Weilbaker, <strong>NIU</strong> Sales Faculty<br />
Ross Hayes, <strong>NIU</strong> Sales Student<br />
Ashley Schulter, <strong>NIU</strong> Sales Student<br />
Matt Schroeder, <strong>NIU</strong> Sales Student<br />
Rick Ridnour, <strong>NIU</strong> Sales Faculty<br />
Paul Prabhaker, Assoc. Dean <strong>NIU</strong> CoB<br />
Rob Peterson, <strong>NIU</strong> Sales Faculty<br />
Joey Lata, <strong>NIU</strong> Sales Staff<br />
Meeting commenced at 8:30 AM<br />
1. Welcome & Introductions<br />
2. Update on <strong>NIU</strong> – Dan Weilbaker<br />
a. The Mission Statement for the Sales Advisory Board was reviewed:<br />
We the members <strong>of</strong> the <strong>Northern</strong> <strong>Illinois</strong> <strong>University</strong> Sales Advisory Board pledge to<br />
serve and support the continued growth and excellence <strong>of</strong> the <strong>Northern</strong> <strong>Illinois</strong><br />
<strong>University</strong> Pr<strong>of</strong>essional Sales Program. We will ensure its position as the leader in sales<br />
education and preparation.<br />
b. Certificate in Pr<strong>of</strong>essional Selling & MKTG 450 Applicants: 2007 was the first year the<br />
certificate was <strong>of</strong>fered, with 35 students receiving certificates. The numbers grow per year:<br />
• 2008: 46 students<br />
• 2009: 60 students<br />
• <strong>2010</strong>: 70 students are expected to receive certificates<br />
Demand for the Marketing 450 (Advanced Selling) course grows each year. For Fall <strong>2010</strong>, 48<br />
students applied, 12 had to be turned away with 8 able to re-interview for the Spring 2011<br />
<strong>of</strong>fering. The four that cannot re-apply for the class can take an interim class in May which<br />
will qualify them for a Certificate in Pr<strong>of</strong>essional Selling.
c. Corporate Partnership Program: 8 <strong>of</strong> available 15 sponsorships are taken. The breakdown<br />
includes:<br />
• Presidential: McKesson and Enterprise<br />
• Executive: Hilti and Shire Pharmaceutical (verbal commitment)<br />
• Managerial: COTG, First Investors and Paycom<br />
Previously, 13 companies partnered with <strong>NIU</strong> but the decrease is attributed to the recent<br />
change in economic climate<br />
d. Foreign Students: Nine Austrian students are attending the interim marketing course. Ride days<br />
need to be arranged.<br />
** ACTION: Request for company representatives for Ride Day with the Austrian students on<br />
May 26, <strong>2010</strong>. Please contact Dan to participate.<br />
e. Journal <strong>of</strong> Selling and Major Account Management: Having difficulty getting articles. Need<br />
practitioner articles <strong>of</strong> 2000 words (longer than a Selling Power article)<br />
** ACTION: Submit articles to Dan.<br />
f. Collegiate Sales Advisory Board – Ross Hayes<br />
The student organization <strong>of</strong> Sales Advisory Board is a small group. Involvement has grown to 24<br />
full paid members. Recent activities include:<br />
• WCSO Qualifers: Working to identify the 10 <strong>NIU</strong> students for competition<br />
• <strong>NIU</strong> Cares Day: Various campus organizations sign up to work projects. Thirteen CSAB<br />
members completed a project to wash bicycles<br />
Matt Schroeder cited the pr<strong>of</strong>essional speakers available for them. Ashley Schulter is next<br />
year’s CSAB president. Ashley wants more guest speakers, community visits and a MTFN for just<br />
CSAB.<br />
3. Upcoming Events – Dan Weilbaker<br />
a. Golf Outing: The 14 th annual outing is set for Friday, September 10, <strong>2010</strong>. It will be held at the<br />
Bolingbrook Golf Club (same as last year). Credit card payments can be taken on line this year.<br />
Price is same: $495. Would like to keep a 1 student per 3 company representative ratio.<br />
Schedule for the event is similar to previous year’s:<br />
• 8 -9 AM: Networking<br />
• 9-12 PM: Shot Gun Start for 3 hours <strong>of</strong> play<br />
• Noon: Lunch, raffle and networking<br />
** ACTION: Sign up for foursomes and Donate raffle items - contact Dan.<br />
b. Meet the Mentor Night – Carla Bendeich<br />
Fall <strong>2010</strong> dates for this event will be either September 29 or October 6 (Wednesday evening).<br />
This event is held at <strong>NIU</strong>. Allows mentors to talk with students on a casual basis. 5 – 8 mentors<br />
meet students. Comments about the event: Brent (Falkor) said it allows you to get a feel for
who they are; felt it was worthwhile. Matt (student) indicated it was a great experience to<br />
bounce ideas around with mentors and thoughts about industries in which to work.<br />
** ACTION: Dan will send notice 2 weeks prior to the event for company sign up.<br />
c. <strong>Business</strong> Etiquette Dinner: Students are in a formal business situation in formal dress. Charles<br />
Courneyor (Effner) indicated his experience with the dinner is to have fun, build relationships<br />
and provide a feel for the basics to the students. It allows for students and company<br />
representatives to meet; a recuiting opportunity.<br />
Possible dates for dinners in the fall: October 26 & 28 or Novermber 5 & 7. Dinner will be held<br />
at the same restaurant in Sycamore: Nat’s on Maple. Two sponsors are needed.<br />
** ACTION: <strong>Business</strong> Etiquette Dinner sponsors needed (2). Contact Dan.<br />
d. World Collegiate Sales Open: Competition begins September 13 th . Platinum level sponsors are<br />
McKesson and Adobe. Sponsors for many events are still needed, including Gold and Silver<br />
level, Huskie Den, Welcome Reception, Reverse Job Fair.<br />
Work continues to automate all the processing. All the judging will be done on the web. Files<br />
for student feedback will be automatically generated. Company access to all files, for all calls<br />
will be on the web<br />
** ACTION: WCSO sponsorships are needed. Contact Dan.<br />
4. <strong>NIU</strong> MBA Programs – Paul Prabhaker<br />
Paul reported that <strong>NIU</strong>’s <strong>College</strong> <strong>of</strong> <strong>Business</strong> depends on Springfield’s funding for 30% <strong>of</strong> its budget.<br />
Barsema is a privately funded building. CoB has entrepreneurial revenue-generating program sources.<br />
<strong>NIU</strong> is being ranked by the media (example: Crain’s Chicago <strong>Business</strong>) for regional schools. CoB has been<br />
growing in Chicago, it’s reputation conveyed by student / alumni partnering. Competing schools are<br />
pulling back to “wait out” the (economic) storm. Need more information out in the market.<br />
** ACTION: SAB members encouraged to be ambassadors for the school.<br />
The Full-time MBA program is going to a university in Bordeaux, France this fall.<br />
A Fast Track MBA program is <strong>of</strong>fered for the 1 st time this fall, with a dual degree as MBA and a Master’s<br />
degree in Europe in the same amount <strong>of</strong> time. With no formal marketing, this new program has sixteen<br />
applicants; however, only 10 can be accepted in this program.<br />
The Executive MBA program will soon be <strong>of</strong>fered in Chicago. UIC is the head-to-head competitor. Paul<br />
felt <strong>NIU</strong> can aggressively go after the market due to the competitors pulling back.<br />
5. Committee Reports<br />
a. National Collegiate Sales Competition – Rob Peterson<br />
This is the original sales competition. It is a league situation with play<strong>of</strong>f rounds. This year, all four<br />
finalists were female. <strong>NIU</strong> students did well at the job fair. NCSC has 25 tough criteria for 20
minutes <strong>of</strong> selling. 61 schools competed with over 100 students participating. <strong>NIU</strong> students felt<br />
they had grown from their experience. <strong>NIU</strong> was invited back and will return to compete.<br />
b. Bowling Event – Dan Weilbaker<br />
This is a very successful event. This spring, 20 lanes were sponsored and pr<strong>of</strong>it was realized.<br />
Suggestions to increase networking during this event include:<br />
• Provide a separate area for pizza / food to be eaten as a place to interact<br />
• Take a break after 2 games for networking<br />
c. SAB Membership: Two companies were taken <strong>of</strong>f due to lack <strong>of</strong> participation. Welcome to<br />
Anderson Pest Control and Alcatel-Lucent for joining this meeting. We continue to look for<br />
additional members and welcome new membership<br />
d. Mentoring: Updates to Carla Benedeich<br />
6. World Collegiate Sales Open<br />
a. Sponsorship: Needs include two gold, three silver sponsors as well as Reverse Job Table<br />
sponsors, Huskie Den, etc.<br />
b. Judges: . Need lots & lots. Most judging is remote, including the Voice Mails Gate Keeper and<br />
Selling using Technology. Need 6 – 8 people per contestant.<br />
Criteria for judging was developed by business pr<strong>of</strong>essionals. Nobody is expected to have a<br />
perfect score.<br />
Up to 600 participants is an estimated guess for participation in the first phase. Voice Mails will<br />
be recorded. Students get evaluations back in an abbreviated form.<br />
** ACTION: Need judges to sign up early so that forms can be sent out for review by the<br />
judges before the competition.<br />
Additionally, need Buyers to sign up. They do not judge.<br />
c. Awards Dinner: Will be held at 7 PM in the Sky Room at <strong>NIU</strong>’s Holmes Student Center. Each <strong>of</strong><br />
Four Finalists will know wheat order they finished. All competitors will be recognized. Each<br />
phase will have “placement’ scoring.<br />
d. Guest speaker for the dinner may be Terry Horan from Bosch. Bosch is the Awards dinner<br />
sponsor and they have first opportunity to decline. Another idea for guest speaker is Matt<br />
Thompson.<br />
At least one and maybe two guest speakers will be needed. Are a couple <strong>of</strong> options needed<br />
Need ideas for filling time between 1 – 4 PM Saturday. What can we do to fill time for other<br />
competitors and coaches while finalists are preparing<br />
To bring value to students: Are two different topical speakers enough Board felt two speakers<br />
over the 3 hours would be enough. Suggestion from Chuck Howlett was to bring in the NALCO<br />
person to speak about International <strong>Business</strong>.
e. Participation: Competition is open to full-time college students taking a sales class.<br />
Announcement appears on the Global Science Sales Institute website; Dan and Rob are<br />
members.<br />
Expecting 16 US Students and 4 International Students as finalists.<br />
f. Reverse Job Fair is for student to get recruiters to come see them. Specific boundries require<br />
one table per student with no electricity. It is an opportunity for face time. Should there be a<br />
speed selling activity<br />
Carrie Missele commented that it should be beyond their resume. Student should sell themselves,<br />
show communication skills and creativity.<br />
Rick Gunter commented that they should present something they know well to find out who they<br />
are. Why should people be interested in them<br />
Rob Peterson suggested less “moving” parts. Have students take most <strong>of</strong> responsibility.<br />
Rick Ridnour suggested recognition <strong>of</strong> coaches / faculty for finalist or winner. Coach nominations<br />
need to come from competitior (student) to know who delivered most value.<br />
g. Schedule <strong>of</strong> Events: Sept. 13 – VM #1<br />
Sept. 14 – VM #2<br />
Sept. 21 & 22 – Appointment Calls<br />
Oct 4 & 6 – Phone sales w/ technology: 60 contestants<br />
60 will be cut to 20 for the finals.<br />
Oct. 22 – Notify Finalist (may move date up by a week or more<br />
due to Int’l travel planning<br />
Nov. 11 – Welcome Reception<br />
Nov. 12 / AM – VM , Appt. calls, Elevator pitch<br />
Nov. 12 / PM – First Face-to-Face Role Play<br />
Nov. 13 / AM – Role Play #2<br />
Nov. 13 / 1 PM – Announce to 4 Finalists<br />
Nov. 13 / 1- 4 PM – Reverse Job Fair & Speakers<br />
Nov. 13 / 4 PM – Final 4 Role Play<br />
Nov. 13 / 7 PM – Award Dinner<br />
Event is a GO! All Major sponsors are in place.<br />
7. New <strong>Business</strong><br />
Survey was taken <strong>of</strong> the SAB members on the value <strong>of</strong> twelve major activities and events for the<br />
Pr<strong>of</strong>essional Selling faculty. Here is the breakdown by month:<br />
• September: 450 Golf Event, Jerry Acuff visit, USCA & WCSO<br />
• October: SAB Meeting, WCSO, Meet the Mentor Night, <strong>Business</strong> Etiquette Dinner<br />
• November: WCSO (& SAB)<br />
• January & May: International Sales Course w/Irish & Austrian students<br />
• February: Meet the Firm Night, Jerry Acuff, Bowling Event, Visiting Int’l Faculty<br />
• March: Meet the Mentor night, NCSC, <strong>Business</strong> Etiquette Dinner<br />
• <strong>April</strong>: SAB Meeting, MKTG 450 Reunion, USCA Meeting<br />
Survey results indicated that SAB members the five top activities valued most are: Golf / Bowling<br />
outings, SAB, WCSO, Meet the Firm Night and Meet the Mentor night.
Recurring work includes publishing the journal, selling JSMAM, Collegiate Sales Advisory board meetings<br />
(weekly).<br />
8. NEXT SAB Meeting: Oct. 15, <strong>2010</strong> will be hosted by Carla Benediech in Downer’s Grove (Dearborn<br />
National)<br />
Meeting Adjourned at 11:30 AM. Lunch and tour <strong>of</strong> McKesson Distribution facility followed.<br />
Summary <strong>of</strong> Action Items:<br />
2 d. Foreign Students:<br />
** ACTION: Request for company representatives for Ride Day with the Austrian students on<br />
May 26, <strong>2010</strong>. Please contact Dan to participate.<br />
2 e. Journal <strong>of</strong> Selling and Major Account Management<br />
** ACTION: Submit articles to Dan.<br />
3 a. Golf Outing<br />
** ACTION: Sign up for Foursomes and Donate raffle items - Ccontact Dan.<br />
3 b. Meet the Mentor Night<br />
** ACTION: Dan will send notice 2 weeks prior to the event for company sign up.<br />
3 c. <strong>Business</strong> Etiquette Dinner<br />
** ACTION: <strong>Business</strong> Etiquette Dinner sponsors needed (2). Contact Dan.<br />
3 d. WCSO<br />
** ACTION: WCSO sponsorships are needed. Contact Dan.<br />
4. <strong>NIU</strong> MBA Programs<br />
** ACTION: SAB members encouraged to be ambassadors for the school<br />
6. WCSO<br />
** ACTION: Need judges to sign up early so that forms can be sent out for review by the judges<br />
before the competition.<br />
Additionally, need Buyers to sign up. They do not judge.