Job Description and Person Specification - Spectrum Housing Group
Job Description and Person Specification - Spectrum Housing Group
Job Description and Person Specification - Spectrum Housing Group
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PERSON SPECIFICATION<br />
<strong>Job</strong> title<br />
Division<br />
Gas Services Administrator<br />
<strong>Spectrum</strong> Property Care<br />
Section Essential criteria Method of<br />
assessment<br />
A. Experience<br />
B. Knowledge <strong>and</strong><br />
skills<br />
1. Experience of working in a<br />
customer orientated environment.<br />
2. Experience of undertaking<br />
administrative work.<br />
3. Experience of using different<br />
computer packages, including<br />
word processing, databases, e-<br />
mail <strong>and</strong> spreadsheets.<br />
1. Able to demonstrate a confident<br />
<strong>and</strong> friendly telephone manner.<br />
2. Ability to work under pressure <strong>and</strong><br />
to meet deadlines.<br />
3. Able to communicate well both<br />
verbally <strong>and</strong> in writing.<br />
4. Ability to work with figures <strong>and</strong><br />
statistical data.<br />
5. Able to demonstrate a positive <strong>and</strong><br />
flexible approach to change.<br />
6. Able to deal calmly with difficult<br />
situations.<br />
7. Able to demonstrate an<br />
underst<strong>and</strong>ing of the key issues of<br />
working in, <strong>and</strong> providing support<br />
to, a team.<br />
Application<br />
form<br />
Interview<br />
Application<br />
form<br />
Interview<br />
Application<br />
form<br />
Interview<br />
Assessment<br />
Interview<br />
Interview<br />
Interview<br />
Assessment<br />
Interview<br />
Assessment<br />
Interview<br />
Interview<br />
Interview<br />
Minimum score<br />
required to be<br />
shortlisted<br />
Minimum<br />
shortlist<br />
score<br />
3<br />
3<br />
3<br />
9
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