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International Conference on the Restructuring <strong>of</strong> the Global Economy, PUNE 1-2 February, <strong>2011</strong><br />

inveterate traveler, full <strong>of</strong> boundless energy, he finds people in their infinite variety<br />

fascinating.<br />

In 1994 he was elected a Freeman <strong>of</strong> the City <strong>of</strong> London in recognition <strong>of</strong> his voluntary<br />

work with the homeless.<br />

9.30AM - 11.00AM<br />

Track: Consumer Behaviour<br />

Session Chair: Pr<strong>of</strong>essor A.C. P<strong>and</strong>e<br />

Room: Durbar Hall<br />

I. Consumer Perceptions in Water Purification Market in India<br />

Grishma Kulkarni, NMIMS University`s Mukesh Patel School <strong>of</strong> Technology,<br />

Management & Engineering, Mumbai, India<br />

Aakansha Verma, Prekshi Verma, Ruchi Vora, Ishan Vyas, Neha Wadhwa <strong>and</strong><br />

Jitesh Zaveri, School <strong>of</strong> Pharmacy & Technology Management, NMIM University,<br />

Mumbai, India<br />

Abstract<br />

Multinational companies HUL <strong>and</strong> Phillips entered the water purification<br />

market in India in 2004 <strong>and</strong> 2008 respectively. With the success <strong>of</strong> the water purifier<br />

‘Pureit’ in India, the FMCG giant HUL recently launched the water purifier in<br />

Bangladesh <strong>and</strong> Indonesia. It plans for a penetration in other emerging economies <strong>of</strong><br />

Latin America, Africa, <strong>and</strong> south-east Asian nations. Only 9-10% <strong>of</strong> the urban Indians<br />

use water purifiers. This, coupled with the rural sector having 70% <strong>of</strong> the Indian<br />

population, makes India a large untapped market for water purification industry. <strong>The</strong><br />

size <strong>of</strong> the water purification industry in India is about Rs. 10 to 15 billion (i.e. $2.2<br />

million to $3.3 million). Water purification market is also associated with the crucial<br />

physiological needs <strong>of</strong> consumers as per the Maslow’s hierarchy <strong>of</strong> needs. Further,<br />

Nostradamians have interpreted one quatrain that, the third world war, if ever, will<br />

not be over l<strong>and</strong>, but WATER. Hence, bridging the gap between the haves <strong>and</strong> the<br />

have-nots <strong>of</strong> pure water is crucial. Multinational companies should try to capitalize on<br />

this gap <strong>and</strong> try to maintain the balance <strong>of</strong> pure water.<br />

This paper focuses on the water purification market in India. Secondary data is<br />

collected to give the size <strong>of</strong> the market <strong>and</strong> the outlook. Primary research is done by<br />

administering questionnaires to a sample in India. <strong>The</strong> findings give key insights<br />

about consumer behavior <strong>of</strong> Indians with respect to water purification industry.

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