Nadcap SUBSCRIBER TUTORIAL - Performance Review Institute
Nadcap SUBSCRIBER TUTORIAL - Performance Review Institute
Nadcap SUBSCRIBER TUTORIAL - Performance Review Institute
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<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
Jon Steffey<br />
Program Manager<br />
Informatics Solutions, Research and Development<br />
3 June 2013
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
AGENDA<br />
<br />
<strong>Nadcap</strong> Overview<br />
• Organizational Structure of <strong>Nadcap</strong><br />
• <strong>Nadcap</strong> Process / eAuditNet
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
DEFINITIONS – PRI<br />
• PRI:<br />
The <strong>Performance</strong> <strong>Review</strong> <strong>Institute</strong> is a not-for-profit affiliate of<br />
SAE whose mission is to: Provide global, unbiased,<br />
independent manufacturing process and product assessments<br />
and certification services to the mobility industry for the purpose<br />
of adding value, reducing total cost and facilitating teaming<br />
between primes & suppliers. PRI administers <strong>Nadcap</strong>.
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
DEFINITIONS – <strong>Nadcap</strong><br />
• <strong>Nadcap</strong>: The leading worldwide co-operative program<br />
of major companies designed to manage a cost effective<br />
consensus approach to special processes and products<br />
and provide continuous improvement within the aerospace<br />
and automotive industries.<br />
– Special Processes: are those processes where the<br />
parameters are directly influenced by component<br />
geometry and/or the results cannot be confirmed by<br />
inspection, e.g., NDT, Plating, Heat Treating.<br />
– Products: are the manufacturing output of the<br />
combination of distinct materials, parts and/or processes<br />
which forms a whole, e.g., Composites, Elastomer Seals,<br />
Electronics.
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
DEFINITIONS – eAuditNet<br />
• eAuditNet:<br />
Audit software used to document audit results,<br />
attachments, letters, notes, schedules audits,<br />
supplier advisories, etc. with the ability to produce<br />
reports based on multiple criteria.
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
HISTORY OF THE PERFORMANCE REVIEW INSTITUTE (PRI)<br />
• November 1985: Government/Industry Equal Partners Conference<br />
recommends consensus solution to duplication of supplier quality<br />
assurance systems<br />
• July 1990: PRI incorporated as a Not-For-Profit Trade Association.<br />
Launch <strong>Nadcap</strong> for Aerospace<br />
• July 2000: Roll-out of <strong>Nadcap</strong> Europe<br />
• November 2002: Full Launch of eAuditNet<br />
• October 2003: Roll-out of <strong>Nadcap</strong> Asia<br />
• April 2008: Roll-out of eQuaLearn<br />
• May 2009: Full Launch of eAuditNet 2.0
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
KEY REFERENCES FOR NEW ATTENDEES<br />
• <strong>Nadcap</strong> Subscriber Tutorial<br />
• Attendees Guide<br />
– Antitrust (page 7)<br />
– <strong>Nadcap</strong> Personal Code of Ethics and Conflict of Interest (page 7)<br />
• PRI Website: www.pri-network.org<br />
• eAuditNet Guides: www.eAuditNet.com
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
SUGGESTIONS FOR NEW ATTENDEES<br />
• Attend Task Group mini-orientation at the beginning of each<br />
meeting<br />
• Introduce yourself to the Task Group Chair and Staff Engineer<br />
• Become active in your Task Group; your comments are very<br />
important<br />
• Provide your feedback from the meeting through the on-line survey
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
MEMBERSHIP RESPONSIBILITIES<br />
• Subscriber members are required to attend <strong>Nadcap</strong><br />
meetings. If the member is unable to attend, an<br />
alternate shall be designated.<br />
• Reply to surveys, questionnaires and ballots that are<br />
circulated to members.<br />
• Carry through sponsorship and coordination of<br />
individual projects as assigned.<br />
• Prepare checklists for auditing and continuing<br />
surveillance.<br />
• <strong>Review</strong> resumes and interview auditors.<br />
• <strong>Review</strong> audit reports.<br />
• Comply with the <strong>Nadcap</strong> Personal Code of Ethics and Conflict of<br />
Interest Policy as defined in AS7003.<br />
• Safeguard the confidentiality of information that you're exposed to<br />
through the <strong>Nadcap</strong> program.
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
<strong>Nadcap</strong> MEMBERS<br />
• 309th Maintenance Wing-Hill<br />
AFB<br />
• AgustaWestland<br />
• Air Force<br />
• Alenia Aeronautica SpA<br />
• Avio SpA<br />
• BAE Systems – Military Air<br />
Solutions (MAS)<br />
• BAE Systems<br />
• Ball Aerospace & Technology<br />
Corporation<br />
• Beechcraft Corporation<br />
• The Boeing Company<br />
• Bombardier Inc.<br />
• COMAC<br />
• Defense Contract<br />
Management Agency (DCMA)<br />
• EADS Corporation<br />
– Aerolia<br />
– Airbus<br />
– Airbus Military/ EADS CASA<br />
– Astrium<br />
– Cassidian<br />
– Eurocopter<br />
– Premium AEROTECH<br />
• Eaton Aerospace<br />
• Embraer<br />
• GE Aviation<br />
• General Dynamics<br />
• General Services<br />
Administration (GSA)<br />
• GKN Aerospace<br />
• GKN Aerospace Sweden AB<br />
• Heroux Devtek Inc. (Landing<br />
Gear Division)<br />
• Honeywell Aerospace<br />
• Israel Aircraft Industries<br />
• Latecoere<br />
• Liebherr-Aerospace SAS<br />
• Lockheed Martin Corporation<br />
• MTU Aero Engines GmbH<br />
• Northrop Grumman<br />
Corporation<br />
• Parker Aerospace Group<br />
• Raytheon Company<br />
• Rockwell Collins, Inc.<br />
• Rolls-Royce<br />
• SAFRAN Group<br />
• Sonaca<br />
• Spirit AeroSystems<br />
• Textron Inc.<br />
– Bell Helicopter<br />
– Cessna Aircraft<br />
Company<br />
– Textron Systems<br />
• Thales<br />
• Triumph Group Inc.<br />
• United Technologies<br />
Corporation<br />
– Goodrich (UTAS)<br />
Corporation<br />
– Hamilton Sundstrand<br />
– Pratt & Whitney<br />
– Pratt & Whitney Canada<br />
– Sikorsky Aircraft
60<br />
50<br />
TIMELINE OF PRIMES<br />
1<br />
40<br />
South America<br />
Asia<br />
Europe<br />
18<br />
18<br />
19<br />
20<br />
20<br />
20<br />
21<br />
North America<br />
16<br />
30<br />
12<br />
20<br />
10<br />
0<br />
5<br />
3<br />
3<br />
30<br />
32 33<br />
30 31 30 31<br />
26<br />
2 3<br />
21<br />
19<br />
2<br />
17<br />
1<br />
14<br />
10 10<br />
5 6 6 7<br />
1<br />
1990 1991 1992 1994 1995 1998 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
GOVERNMENT AGENCIES AND CONTRACTOR POSITIONS ON PRI<br />
QUALIFICATION PROGRAMS<br />
<strong>SUBSCRIBER</strong> FOR PRI USE AMERICAS EUROPE ASIA<br />
309th MAINTENANCE WING-HILL AFB<br />
Hill AFB, UT<br />
A<br />
(CP, CT, HT, MTL, NMSE, NDT, WLD)<br />
AGUSTAWESTLAND<br />
Cascina Costa, Italy<br />
R<br />
(NDT)<br />
R<br />
(NDT)<br />
R<br />
(NDT)<br />
AIR FORCE<br />
WPAFB, OH<br />
R<br />
(Seals, SLT)<br />
Name of <strong>Nadcap</strong><br />
Subscribing Prime<br />
Contractor<br />
ALENIA AERONAUTICA SPA<br />
Naples, Italy<br />
AVIO S.p.A<br />
Italy<br />
BAE SYSTEMS MILITARY AIR SOLUTIONS (MAS)<br />
UK<br />
BAE SYSTEMS<br />
Nashua, NH<br />
U12<br />
U15<br />
R<br />
(CP, COMP, HT, MTL, NDT, SE, WLD)<br />
R<br />
(CP, CT, HT, MTL, NDT, NMSE, WLD)<br />
A<br />
(CP,CT,WLD)<br />
R<br />
(CP, COMP, HT, MTL, NDT, SE, WLD)<br />
R<br />
(CP, CT, HT, MTL, NDT, NMSE, WLD)<br />
R<br />
(COMP, CP, HT, MTL, NDT, NMSE,<br />
WLD)<br />
R<br />
(CP, COMP, HT, MTL, NDT, SE, WLD)<br />
R<br />
(CP, CT, HT, MTL, NDT, NMSE, WLD)<br />
Special Process and<br />
Product mandates to<br />
the supplier base in<br />
that region<br />
BALL AEROSPACE & TECHNOLOGY<br />
CORPORATION<br />
Boulder, CO<br />
A<br />
(CP,ETG,WLD)<br />
THE BOEING COMPANY<br />
(Commercial Airplanes, Intergrated Defense Systems)<br />
U11<br />
R<br />
(COMP,CP,HT,MTL-Ind.Test labs only,<br />
NDT, NMSE-SE only,WLD)<br />
R<br />
(COMP,CP,HT,MTL-Ind.Test labs only,<br />
NDT, NMSE-SE only,WLD)<br />
R<br />
(COMP,CP,HT,MTL-Ind.Test labs only,<br />
NDT, NMSE-SE only,WLD)<br />
BOMBARDIER, INC.<br />
Dorval, Canada<br />
U13<br />
R<br />
(COMP, CP, CT, HT, MTL, NDT, NMSE, WLD)<br />
R<br />
(COMP, CP, CT, HT, MTL, NDT, NMSE,<br />
WLD)<br />
R<br />
(COMP, CP, CT, HT, MTL, NDT, NMSE,<br />
WLD)<br />
Defense Contact Management Agency (DCMA)<br />
(DOD) Alexandrta, VA<br />
M<br />
(ALL, COMP, ETG, FLU, SEAL, SLT)<br />
Airbus<br />
U8<br />
R<br />
(COMP, CP, ETG, HT, MTL, NDT, NMM, SE, WLD)<br />
R<br />
(COMP, CP, ETG, HT, MTL, NDT,<br />
NMM, SE, WLD)<br />
R<br />
(COMP, CP, ETG, HT, MTL, NDT, NMM,<br />
SE, WLD)<br />
KEY: R = Accreditation Required by Prime Letter sent to Suppliers; M = <strong>Nadcap</strong> Member; A = Accepts <strong>Nadcap</strong> Accreditation<br />
N ote: Not all Subscribers included above; visit eAuditNet for full list. Programs listed as of July 2011.
INDUSTRY-MANAGED ACTIVE CUSTOMER AUDITS<br />
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong>
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
STATUS REPORT – SUPPLIER AUDITS<br />
Plan Actual Actual Actual Actual Actual<br />
2013 2013 2012 2011 2010 2009<br />
AQS 228 83 239 229 239 236<br />
Conv Machining 85 32 61 40 10<br />
Composites 171 53 153 153 131 135<br />
CP 937 314 952 893 857 847<br />
CT 131 51 126 124 113 124<br />
ETG 115 28 84 76 66 42<br />
Fluids 21 10 26 26 32 25<br />
HT 916 311 877 833 786 741<br />
MTL 225 92 193 209 178 185<br />
NDT 1084 342 1009 1011 973 1000<br />
NM 219 71 224 228 178 196<br />
NMMM 16 5 8 2<br />
NMMT 27 14 25 24 20 10<br />
SE 153 49 140 156 129 153<br />
Seals 7 2 12 10 8 12<br />
Sealants 17 5 15 12 17 12<br />
WLD 437 163 436 456 411 446<br />
NUCAP 234 70 256 224 71 181<br />
New Industries 70 14 29<br />
Preassessments 45 18 54 87 187 41<br />
Total 5,138 1,727 4,919 4,791 4,406 4,389<br />
2013 Actual through 26 April 2013
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
STATUS OF AUDITS/AUDITORS (FULL TIME EQUIVALENT)<br />
Audits<br />
Auditors<br />
1466<br />
2437<br />
2852<br />
3295<br />
3678<br />
4791 4919<br />
4389 4406<br />
3870 4015<br />
120<br />
100<br />
80<br />
60<br />
40<br />
37<br />
0<br />
62 66 66<br />
0.7 1 2.7<br />
18.5<br />
18.2<br />
17.1<br />
84<br />
4.6<br />
30.6<br />
75<br />
4.5<br />
27.2<br />
80<br />
6.8<br />
28.2<br />
88<br />
7.2<br />
31.1<br />
98<br />
7.2<br />
35.5<br />
96<br />
89<br />
8.7 10.1<br />
28.4<br />
29.7<br />
20<br />
31 6<br />
42.6<br />
46.3<br />
45.7<br />
49.3<br />
43.3<br />
44.6<br />
49.3<br />
55.4<br />
51.6<br />
55.8<br />
0<br />
Americas Europe Asia
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
NADCAP PROGRAMS<br />
• Special Processes<br />
– Nondestructive Testing (NDT)<br />
– Materials Testing (MTL)<br />
– Heat Treating (HT)<br />
– Coatings (CT)<br />
– Chemical Processing (CP)<br />
– Welding (WLD)<br />
– Nonconventional Machining & Surface Enhancement (NMSE)<br />
– Non Metallic Materials Testing (NMM)<br />
– Conventional Machining as a Special Process (CMSP)<br />
– Measurement and Inspection (MI)<br />
• Systems & Products<br />
– Aerospace Quality Systems (AQS): AC7004<br />
– Fluid Distribution Standards (FLU)<br />
– Elastomer Seals (SEALS)<br />
– Sealants (SLT)<br />
– Composites (COMP)<br />
– Electronics (ETG)
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
AGENDA<br />
• <strong>Nadcap</strong> Overview<br />
<br />
Organizational Structure<br />
• <strong>Nadcap</strong> Process / eAuditNet
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
PRI/<strong>Nadcap</strong> ORGANIZATIONAL STRUCTURE<br />
Policy<br />
Board of Directors<br />
Executive Leaders<br />
• Legal entity<br />
• Fiduciary responsibility<br />
• Set policy<br />
• Provide the vision
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
BOARD OF DIRECTORS<br />
• Stan Adachi<br />
‣ Director, BDS Supplier Quality<br />
‣ Boeing<br />
• Richard Amato<br />
‣ Manager, Manufacturing Engineering<br />
‣ GE Aviation<br />
• Etienne Galan<br />
‣ Vice President Quality<br />
‣ Snecma<br />
• Michael Hayward<br />
‣ Sector Director Product Quality, Aerospace Systems<br />
‣ Northrop Grumman Corp.<br />
• Mario Langlois<br />
‣ Aerospace Quality Director<br />
‣ Bombardier<br />
• Tony Maguire<br />
‣ Head of Quality, Hawk Aircraft Programmes<br />
‣ BAE Systems<br />
• Andy Page<br />
‣ Global Supplier Development Executive<br />
‣ Rolls-Royce plc<br />
• David L. Schutt<br />
‣ Chief Executive Officer<br />
‣ SAE International<br />
• Kristin Slyker<br />
‣ Vice President, Commercial Customer Operations<br />
‣ Honeywell Aerospace<br />
• Junji Tsuji<br />
‣ General Manager of Engineering Group<br />
‣ Ishikawajima-Harima Heavy Industries Co.<br />
• Bernard Veyssière<br />
‣ Vice President Quality<br />
‣ EADS<br />
• Li Wei<br />
‣ General Director, Quality and Safety Department<br />
‣ Aviation Industry Corporation of China<br />
• Steve Wells (Chairperson)<br />
‣ VP Quality& Continuous Improvement<br />
‣ Goodrich (UTAS)
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
PRI/<strong>Nadcap</strong> Organizational Structure<br />
Policy<br />
Board of Directors<br />
Tactical<br />
<strong>Nadcap</strong> Management<br />
Council (NMC)<br />
Senior quality leaders & managers<br />
• Oversee operation of <strong>Nadcap</strong><br />
• Establish & implement policy & procedures<br />
• Task group coordination & development<br />
• Identify, develop and deploy improvement
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
CURRENT <strong>Nadcap</strong> MANAGEMENT COUNCIL (NMC)<br />
• David Bale<br />
Pratt & Whitney Canada<br />
• Dietmar Becher<br />
Liebherr Aerospace<br />
• Michael Bess<br />
DCMA<br />
• Pascal Blondet, Chairperson<br />
Airbus<br />
• Richard Blyth<br />
Rolls-Royce<br />
• Robert Bodemuller<br />
Ball Aerospace & Technology Corp.<br />
• Katie Bradley<br />
Lockheed Martin<br />
• Christopher Brust<br />
DCMA<br />
• Christian Buck<br />
SAFRAN<br />
• Robert Cashman<br />
Parker Aerospace Group<br />
• Jim Diamond<br />
309 Maintenance Wing – Hill AFB<br />
• Amie Emerson<br />
Spirit Aerosystems<br />
• John Haddock<br />
BAE Systems – MAS<br />
• Tim Hayes<br />
General Dynamics<br />
• Danieli Hilgemberg<br />
Embraer<br />
• Scott Iby<br />
Hamilton Sundstrand<br />
• Scott Klavon, Secretary (Non-Voting)<br />
PRI<br />
• Ralph Kropp<br />
MTU Aero Engines GmbH<br />
• Peter Krutoholow<br />
Sikorsky<br />
• Serge Labbe<br />
Heroux Devtek<br />
• Daniel Lecuru<br />
Eurocopter<br />
• Eric LeFort<br />
Sonaca<br />
• Howard Jeff Lott<br />
The Boeing Company<br />
• Frank Mariot<br />
Vought Aircraft<br />
• Steve McGinn<br />
Honeywell<br />
• Robin McGuckin<br />
Bombardier Aerospace<br />
• Michael Murray<br />
Beechcraft Corporation<br />
• Colby Nicks<br />
Bell Helicopter Textron<br />
• Ana Ottani dos Santos<br />
Embraer<br />
• Rick Peterson<br />
Rockwell Collins, Inc.<br />
• Alberto Portal<br />
EADS – CASA<br />
• Mark Rechtsteiner<br />
GE Aviation<br />
• Per Rehndell<br />
Volvo Aero Corporation<br />
• Brad Richwine<br />
Raytheon Company<br />
• Davide Salerno<br />
Alenia Aeronautica SpA<br />
• Victor Schonberger<br />
IAI<br />
• Lisa Shaw<br />
Eaton Aerospace<br />
• Henry Sikorski<br />
Pratt & Whitney<br />
• Asa Snitchler<br />
Beechcraft Corporation<br />
• Kevin Ward, Vice Chairperson<br />
Goodrich Corporation<br />
• Kirk Whalen<br />
Heroux Devtek<br />
• George Winchester<br />
Northrup Grumman<br />
• Corwyn Berger<br />
EXOVA, Inc.<br />
• Michael Brandt<br />
Alcoa<br />
• Mark Brown<br />
Kaman Aerospace Group<br />
• Tim Crowe<br />
Dearborn Precision<br />
• Robert Custer<br />
AAA Plating & Inspection<br />
• Suzanna DeMoss<br />
Advanced Chemistry & Technology<br />
• Eric Jacklin<br />
FM Callahan & Son<br />
• David Jones<br />
Nex-Tech Processing.<br />
• David Michaud<br />
Fountain Plating Company<br />
• Michael Schleckman<br />
Voss Industries, Inc.<br />
• Vitorio Stana<br />
Avcorp Industries Inc<br />
• Vern Talmadge<br />
Howmet Thermatech Coatings
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
PRI/<strong>Nadcap</strong> ORGANIZATIONAL STRUCTURE<br />
Policy<br />
Board of Directors<br />
Tactical<br />
<strong>Nadcap</strong> Management<br />
Council (NMC)<br />
Administrative<br />
Staff<br />
Technical<br />
Technical Experts<br />
• Determine requirements<br />
• Develop documents<br />
• Accept corrective action<br />
• Final decision on<br />
accreditation<br />
Task Groups<br />
Special Processes<br />
Nondestructive Testing,<br />
Materials Testing,<br />
Heat Treating, Coatings,<br />
Chemical Processing,<br />
Welding, NMSE, Non Metallic Materials<br />
Testing & Conventional Machining<br />
Systems & Products<br />
Electronics,<br />
Sealants, Elastomer Seals,<br />
AQS (AC7004),<br />
Fluid Distribution Systems &<br />
Composites<br />
Supplier Support<br />
Committee (SSC)
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
AGENDA<br />
• <strong>Nadcap</strong> Overview<br />
• Organizational Structure of <strong>Nadcap</strong><br />
<br />
<strong>Nadcap</strong> Process / eAuditNet
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
<strong>Nadcap</strong> PROCEDURE HIERARCHY<br />
Quality policy describing<br />
the quality system of the<br />
organization.<br />
AS7003<br />
QUALITY MANUAL<br />
Aerospace Standard which<br />
documents the requirements for<br />
implementing <strong>Nadcap</strong> industry<br />
consensus-based accreditation<br />
programs.<br />
NOP (<strong>Nadcap</strong><br />
Operating<br />
Procedure)<br />
Specific procedures by which<br />
<strong>Nadcap</strong> operates.<br />
Scope and general<br />
operating procedures for<br />
each specific <strong>Nadcap</strong><br />
commodity program.<br />
Roles and responsibilities<br />
for <strong>Nadcap</strong> Auditors, and<br />
clarifications to facilitate and<br />
standardize the audit<br />
process.<br />
NTGOP (<strong>Nadcap</strong><br />
Task Group Operating<br />
Procedure)<br />
NIP (<strong>Nadcap</strong> Internal<br />
Procedure)<br />
Auditor Handbook<br />
Specific procedures by which<br />
PRI / <strong>Nadcap</strong> Staff operates.
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
KEY PROCEDURES (Located on eAuditNet, under <strong>Nadcap</strong> Procedures)<br />
• NOP-001: <strong>Nadcap</strong> Operating Procedure<br />
• NOP-006: Supplier Advisory Process<br />
• NOP-008: Supplier Merit Program<br />
• NOP-011: Audit Failure Process<br />
• NTGOP-001: <strong>Nadcap</strong> Task Group Operating Procedure
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
THE <strong>Nadcap</strong> AUDIT PROCESS<br />
Accreditation<br />
Mandated by<br />
<strong>Nadcap</strong> Prime<br />
Subscriber<br />
Subscriber Action<br />
Supplier Action<br />
PRI Action<br />
Supplier Requests<br />
Audit<br />
Audit Scheduled<br />
& Auditor Assigned<br />
Audit Performed<br />
– Auditor Submits<br />
Report<br />
Re-accreditation Process<br />
Supplier<br />
<strong>Review</strong><br />
Certificate Issued<br />
to Supplier<br />
Task Group<br />
<strong>Review</strong><br />
PRI Technical<br />
Staff <strong>Review</strong>
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
AUDIT PROCESS<br />
• PRI/Supplier Schedules the Audit using eAuditNet.com<br />
– <strong>Nadcap</strong> Checklists and Preparation Instructions available<br />
– Encouraged to review the <strong>Nadcap</strong> Customer Support Initiative<br />
(NCSI) presentation on eAuditNet<br />
– Perform self-audit<br />
• Auditor Conducts the Audit using the applicable <strong>Nadcap</strong> checklists<br />
(located on eAuditNet)<br />
– Daily briefing & a final close out meeting at the end of the audit<br />
• Auditor Prepares Cover Letter and attaches to audit report (uploaded<br />
into eAuditNet)<br />
• Supplier has 21 calendar days to initially respond to any findings (7<br />
calendar days for subsequent responses)
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
EVERY STEP IS MANAGED BY INDUSTRY<br />
AUDIT<br />
CHECKLIST<br />
PROCESS<br />
EVALUTION/<br />
IMPROVEMENT<br />
INDUSTRY<br />
EXPERTS<br />
MANAGE ALL<br />
KEY STEPS<br />
AUDITOR<br />
QUALIFICATION<br />
& SELECTION<br />
CORRECTIVE<br />
ACTIONS AS<br />
REQUIRED<br />
AUDIT<br />
CONDUCTED<br />
AUDIT<br />
RESULTS
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
<strong>Nadcap</strong> – INDUSTRY WORKING TOGETHER<br />
Task Groups<br />
(Primes)<br />
<strong>Nadcap</strong> Staff<br />
Suppliers<br />
Establish Audit Criteria<br />
Audit Criteria (AC):<br />
Document containing checklists or other surveillance tools to be utilized<br />
in the course of determining compliance to established industry<br />
standards and prime requirements.
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
RELATIONSHIP BETWEEN AUDIT CRITERIA (AC), AUDIT HANDBOOK AND<br />
PRIME REQUIREMENTS<br />
AC7XXX<br />
Audit Criteria<br />
Job Audits<br />
Audit<br />
Handbook<br />
Industry<br />
Standards<br />
+<br />
Prime<br />
Requirements
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
INDUSTRY MANAGED PROGRAM<br />
AUDIT<br />
CHECKLIST<br />
PROCESS<br />
EVALUTION/<br />
IMPROVEMENT<br />
INDUSTRY<br />
EXPERTS<br />
MANAGE ALL<br />
KEY STEPS<br />
AUDITOR<br />
QUALIFICATION<br />
& SELECTION<br />
CORRECTIVE<br />
ACTIONS AS<br />
REQUIRED<br />
AUDIT<br />
CONDUCTED<br />
AUDIT<br />
RESULTS
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
AUDIT SELECTION/INTERVIEW/PERFORMANCE<br />
• Core and Technical Requirements are Established by Task Group<br />
• Potential candidates complete a pre-screening questionnaire on<br />
eAuditStaff.com<br />
• Interviewed by Task Group<br />
• Testing/Certification (Optional)<br />
• Training Audits<br />
• <strong>Review</strong> of Training with Report from Lead Auditor<br />
• Approval by Task Group<br />
• Continual Monitoring through Audit <strong>Review</strong>s<br />
• Annual PRI/<strong>Nadcap</strong> Training
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
AUDITORS CRITICAL TO <strong>Nadcap</strong><br />
• Highly skilled technical background with average of 30 years<br />
experience in the Special process audited<br />
• Unlike ISO or EN 9000 based audits, <strong>Nadcap</strong> auditors do not make<br />
the final decision<br />
• <strong>Nadcap</strong> auditor goal is to evaluate and report the technical<br />
competency and compliance of the supplier
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
SAMPLE OF CURRENT AUDITORS & EXPERIENCE<br />
Process<br />
Aerospace Quality Systems (AQS)<br />
Chemical Processing (CP)<br />
Coatings (CT)<br />
Composites (COMP)<br />
Elastomer Seals (SEAL)<br />
Fluid Distribution Systems (FLU)<br />
Heat Treating (HT)<br />
Materials Testing Laboratories<br />
(MTL)<br />
Nonconventional Machining<br />
(NMMT)<br />
Nondestructive Testing (NDT)<br />
Sealants (SLT)<br />
Surface Enhancement (SE)<br />
Welding (WLD)<br />
Experience Summary<br />
60% ISO Lead Assessors; Average 30 Years Experience<br />
70% Have B.S Degree; 22 % Have MS Degree; 11% Have PHD; Average 35 Years<br />
Experience<br />
100% Have B.S Degree; 20% Have MS. Degree; 20% Have PHD; Average 30 Years<br />
Experience<br />
100% Have B.S. Engineering; 100% Have MS Engineering; Average 15 Years<br />
Experience<br />
50% B.S. Engineering; 30 Years Experience<br />
100% Have B.S. Engineering; Average 35 Years Experience<br />
80% Have B.S in Metallurgy/Material Science; 30% Have M.S. in Metallurgy/Material<br />
Science; Average 33 Years Experience; Certified Quality Engineer/Auditor<br />
90% Have B.S Degrees; 50% Have MS Degrees; 20% Have PHD; Certified Quality<br />
Engineer/Auditor; Average 35 Years Experience<br />
80% Have B.S. Engineering; 40% Have MS Engineering; 20% Have PHD Engineering;<br />
Average 32 Years Experience<br />
100% are Level III’s for Four (4) Methods; 44% Have Bachelors of Science Degrees;<br />
Average 30 years of Experience<br />
50% Have PHD; Average 30 Years Experience<br />
80% Have B.S. Engineering; 40% Have MS Engineering; 20% Have PHD Engineering;<br />
Average 32 Years Experience<br />
60% Have B.S Degree; 30% Have MS Degree; Average 34 Years Experience
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
INDUSTRY MANAGED PROGRAM<br />
AUDIT<br />
CHECKLIST<br />
PROCESS<br />
EVALUTION/<br />
IMPROVEMENT<br />
INDUSTRY<br />
EXPERTS<br />
MANAGE ALL<br />
KEY STEPS<br />
AUDITOR<br />
QUALIFICATION<br />
& SELECTION<br />
CORRECTIVE<br />
ACTIONS AS<br />
REQUIRED<br />
AUDIT<br />
CONDUCTED<br />
AUDIT<br />
RESULTS
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
<strong>Nadcap</strong> AUDIT CONTENT<br />
1. Quality Systems<br />
2. Special Process and Product Specific Requirements<br />
3. Compliance/Job Audits<br />
NDT: 3 Witnessed Compliance Jobs per Method and 3 “Paperwork” Completed<br />
Compliance Jobs per Method<br />
Heat Treating: 2 Long Jobs-8 Short Jobs<br />
Materials Lab: Witnessing of All Test Methods<br />
Chemical Processing: Minimum of 4 Job Audits<br />
Coatings: 2-11 Job Audits (Based on Scope)<br />
Welding: 2 Job Audits per Method<br />
Nonconventional Machining: 2-10 Job Audits<br />
Surface Enhancement: 2-6 Job Audits<br />
Composites: 15-30 Job Audits (Based on Manufacturing Flow)<br />
Electronics: Complete 1 Job Audit<br />
Conventional Machining: 2-14 Job Audits (Based on Scope)
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
GENERAL FOCUS AUDIT<br />
Calibration:<br />
Does the supplier define the process employed for the<br />
calibration of inspection, measuring and test equipment<br />
type, unique identification, location, frequency of checks,<br />
check method, acceptance criteria and the action to be<br />
taken when results are unsatisfactory<br />
Chemical Processing<br />
Heat Treating<br />
NDT
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
TECHNICAL (<strong>Nadcap</strong>) FOCUS AUDIT<br />
Calibration:<br />
Is measuring and test<br />
equipment used to<br />
control or monitor the<br />
control of a process<br />
(within parameters)<br />
maintained in a<br />
calibration system<br />
compliant with<br />
ISO 10012-1<br />
(I.e. temperature<br />
gages, conductivity<br />
meters, voltmeters,<br />
rectifiers)<br />
Are furnaces used for<br />
heat treating Aluminum<br />
parts surveyed at the<br />
required tolerance and<br />
temperature range<br />
Heat Treating<br />
Are the FPI dryer<br />
ovens calibrated<br />
every three months<br />
at multiple points<br />
across the usable<br />
range<br />
NDT<br />
Chemical Processing
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
INDUSTRY MANAGED PROGRAM<br />
AUDIT<br />
CHECKLIST<br />
PROCESS<br />
EVALUTION/<br />
IMPROVEMENT<br />
INDUSTRY<br />
EXPERTS<br />
MANAGE ALL<br />
KEY STEPS<br />
AUDITOR<br />
QUALIFICATION<br />
& SELECTION<br />
CORRECTIVE<br />
ACTIONS AS<br />
REQUIRED<br />
AUDIT<br />
CONDUCTED<br />
AUDIT<br />
RESULTS
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
NCR CLASSIFICATIONS<br />
1. Major Nonconformance:<br />
‣ The absence of, or systemic breakdown of, the Process Control<br />
and/or Quality Management system.<br />
‣ Any non-conformance where the effect impacts or has the<br />
potential to impact the integrity of the product.<br />
2. Minor Nonconformance:<br />
‣ A non-systemic lapse in conformance to the Process Control<br />
and/or Quality Management system.
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
AUDIT REVIEW<br />
PRI Staff <strong>Review</strong>:<br />
• Staff <strong>Review</strong>s Package for Completeness<br />
• <strong>Review</strong> Audit Report<br />
– Clarification Changes (electronically) - Contact Auditors for<br />
Clarification<br />
– <strong>Review</strong> Supplier Corrective Action<br />
– Close-Out or request additional information via Forums<br />
• Audit Report Package is submitted via eAuditNet for Task Group <strong>Review</strong>
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
AUDIT REVIEW<br />
Task Group <strong>Review</strong>:<br />
• Task Group decides Procedure for <strong>Review</strong><br />
– Sub-group review, entire Task Group <strong>Review</strong><br />
• Task Group <strong>Review</strong>s for Correctness<br />
– Technical Comments, Supplier Responses, Technical<br />
Completeness, Auditor Summary Letter, Identify Additional<br />
Findings<br />
• Completes <strong>Review</strong> of Each NCR and dispositions (NCR Status)<br />
• Discuss Results with Task Group within Forums<br />
• Task Group Votes on Accreditation via On-Line Balloting
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
<strong>Nadcap</strong> – INDUSTRY WORKING TOGETHER<br />
Task Groups<br />
(Primes)<br />
<strong>Nadcap</strong> Staff<br />
Suppliers<br />
Establish Audit<br />
Criteria<br />
Define Auditor<br />
Requirements<br />
Interview &<br />
Recommend<br />
Auditor<br />
Contract Auditor<br />
Findings<br />
Plan/Schedule<br />
Audits<br />
Supplier<br />
Requests<br />
Perform<br />
Audit<br />
Submit C/A<br />
Package<br />
<strong>Review</strong> C/A<br />
Package<br />
<strong>Review</strong> &<br />
Accept C/A<br />
Accredit<br />
Supplier
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
eAUDITNET FOR <strong>SUBSCRIBER</strong>S – www.eAuditNet.com<br />
• Subscribers can use eAuditNet to:<br />
– Use ‘Subscriber QML’ to specifically search for your company’s suppliers<br />
– Lookup audit details for a supplier including checklist details, nonconformance<br />
(NCR) details, and Supplier and Task Group NCR responses<br />
– Lookup the current audit status of a supplier<br />
– Download or print hard copy checklist(s)<br />
– View new or existing Supplier Advisories<br />
– View all <strong>Nadcap</strong> Procedures (NIPs, NOPs, NTGOPs)<br />
• eAuditNet Company Administrator, you can use eAuditNet to:<br />
– Create new eAuditNet users for your company<br />
– Edit current eAuditNet users for your company<br />
– Accept or reject eAuditNet users that select your company during registration<br />
– Set-up company Users to receive weekly e-mails regarding your QML supplier<br />
audits that were submitted (Email Subscription Application)<br />
• If you are a Task Group Member, you can use eAuditNet to:<br />
– View and discuss supplier audit NCRs<br />
– Ballot on supplier audit and merit recommendations<br />
An eAuditNet Subscriber’s Audit <strong>Review</strong> Guide and eAuditNet Company<br />
Administrator’s Guide can be downloaded from eAuditNet using<br />
Public Documents.
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
INDUSTRY MANAGED PROGRAM<br />
AUDIT<br />
CHECKLIST<br />
PROCESS<br />
EVALUTION/<br />
IMPROVEMENT<br />
INDUSTRY<br />
EXPERTS<br />
MANAGE ALL<br />
KEY STEPS<br />
AUDITOR<br />
QUALIFICATION<br />
& SELECTION<br />
CORRECTIVE<br />
ACTIONS AS<br />
REQUIRED<br />
AUDIT<br />
CONDUCTED<br />
AUDIT<br />
RESULTS
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
TOP 10 PARAGRAPHS SINCE RELEASE OF COMP AC7118 REV A232<br />
AUDITS
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
NDT TOP PARAGRAPH REFERENCES AC7114 (SAMPLE – 2010)
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
QUALITY IMPROVEMENTS FOR SUPPLIERS (SSC 2009 SURVEY RESULTS)<br />
An increasing percentage of <strong>Nadcap</strong> accredited companies report quality<br />
improvement in the area(s) related to their <strong>Nadcap</strong> accreditation(s).
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
User/Primes<br />
“LIABILITY”<br />
Does not shift<br />
Supplement with PRI<br />
Responsible for the ‘process’<br />
• Industry Standards<br />
• Procedures<br />
• Oversight<br />
• Core Values<br />
Supplier<br />
Conformity<br />
Central Information<br />
Network<br />
“eAuditNet”<br />
Agreements:<br />
•Auditors<br />
•Suppliers<br />
•Users<br />
PRI/<strong>Nadcap</strong><br />
Early Warnings<br />
<strong>Nadcap</strong>-Wide<br />
Reduce Risk<br />
Reduce Escapes<br />
Supplier Responsiveness<br />
Consistency in Training
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
NEXT <strong>Nadcap</strong> MEETING<br />
21-25 October 2013<br />
Pittsburgh, PA USA<br />
On-line registration available at<br />
www.pri-network.org<br />
Reservation information will be posted on the<br />
PRI website (www.pri-network.org) when available.
<strong>Nadcap</strong> <strong>SUBSCRIBER</strong> <strong>TUTORIAL</strong><br />
QUESTIONS<br />
QUESTION TIME
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