Weekly Information Pack - Alfred Hospital

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All Alfred Health staff Andrew Way Chief Executive 1 March 2013 Culture and Patient Safety Survey Results Thank you to all staff who took the time to respond to our 2012 Culture and Patient Safety Survey. It was our most successful survey ever, with close to half of our workforce sharing their opinions and thoughts on how they feel about being employed at Alfred Health. Having achieved the participation of more than 3,400 staff means we can not only have confidence and trust in the results, but we are also left with a valuable set of data. This information can be used to guide improvements and changes that will take us forward as a strong community. Over the coming weeks, program directors, department heads and unit heads will begin sharing the results of the survey with their teams. It will be an opportunity to discuss and explore what the results mean and to thank you for your hard work, dedication and commitment. Importantly, we can also begin to address the areas needing improvement. The overall analysis tells us that we have an extremely positive culture of trust and commitment, and that the vast majority of staff think Alfred Health is not only a good place to work, but one that close to three quarters feel an emotional attachment to. While responses indicated that performance reviews are objective and fair, we also learned that we need to ensure more of our staff are exposed to this annual process. Not only does it help to provide clarity around work expectations, but it delivers a platform from which feedback can be given - something the survey revealed we need to do better. By nature we are an organisation that moves quickly to address the next opportunity or to solve a problem but the survey results also tell us that we don’t always pause to recognise good work, to deliver praise, recognition, or simply say “thank you”. The survey has given us a snapshot of our workforce. If we use the results wisely it will improve Alfred Health and I look forward to hearing the feedback that you provide in the team discussions over the coming weeks. Office of the Chief Executive Andrew Way EA Lisa Vandersluys t 03 9076 2449 e ceo@alfred.org.au D Andrew Way Chief Executive
2012 Alfred Health Culture & Patient Safety Survey Overall Findings show our Culture is positive... We Trust our managers and supervisors. We are Satisfied with our jobs. We have good emotional health. We are highly committed. More praise & recognition for good work is needed. Click here to view the full report or visit the Organisational Development intranet page
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Weekly Information Pack - Alfred Hospital

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