Confederated Umatilla Journal - Confederated Tribes of the Umatilla ...
Confederated Umatilla Journal - Confederated Tribes of the Umatilla ...
Confederated Umatilla Journal - Confederated Tribes of the Umatilla ...
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CUJ News<br />
50 new jobs at Cayuse Tech<br />
‘Boot Camp’ planned in March to train employees for expected new client<br />
By <strong>the</strong> CUJ<br />
PENDLETON – Expecting to land a<br />
new contract that would add 50 new<br />
jobs, Cayuse Technologies completed<br />
one “boot camp” in February and plans<br />
a second one this month to train new<br />
employees.<br />
“We anticipate this new contract<br />
could grow to 70 full time positions over<br />
time. The contract’s not guaranteed but<br />
we’re taking applications,” said Valerie<br />
Fouquette, Senior Manager, Human Resources<br />
at Cayuse Technologies, <strong>the</strong><br />
Tribally owned onshore delivery center<br />
providing s<strong>of</strong>tware development, customer<br />
contact services and o<strong>the</strong>r business<br />
process outsourcing.<br />
“Companies are downsizing but <strong>the</strong>y<br />
still need services,” said Alanna French,<br />
Business Development Manager at Cayuse<br />
Tech. “Some companies are outsourcing<br />
overseas but in our case <strong>the</strong>y’re using<br />
Indian Country.”<br />
A dozen new people were hired in<br />
February and at least that many more<br />
will be hired in March, bringing <strong>the</strong> total<br />
number <strong>of</strong> full-time Cayuse Technologies<br />
employees to about 250. About 88<br />
workers are in Application Outsourcing<br />
or S<strong>of</strong>tware Development, with<br />
<strong>the</strong> remaining 150 workers in Business<br />
Process Outsourcing (inbound helpdesk<br />
call center and virtual executive desk<br />
services) and administration. Crews are<br />
on eight-hour shifts working 17 hours a<br />
day, seven days a week.<br />
The primary workforce comes from<br />
Pendleton, but many employees use <strong>the</strong><br />
Tribal Transit System buses to get here<br />
from La Grande, Hermiston, Milton-<br />
Freewater and Walla Walla. Employees<br />
carpool from Tri-Cities. Cayuse Technologies<br />
management said many employees<br />
would not be able to get to work without<br />
<strong>the</strong> bus service.<br />
About one quarter <strong>of</strong> <strong>the</strong> workers are<br />
Native American. That’s a number <strong>the</strong><br />
company wants to see go higher.<br />
“Our goal is more. I’m curious about<br />
See Cayuse Technologies, Page 13<br />
Hotel walls climb; 3D <strong>the</strong>ater added<br />
By <strong>the</strong> CUJ<br />
PENDLETON – Wildhorse Hotel<br />
continues to climb toward 110 feet (120<br />
with <strong>the</strong> lighted logo on top), <strong>the</strong> casino<br />
is being remodeled to accommodate 600<br />
more slot machines, and <strong>the</strong> cinema is<br />
undergoing revisions that will increase<br />
<strong>the</strong> number <strong>of</strong> 3D screens.<br />
And a lot more is happening, too.<br />
WRC staff is busy procuring 165 TVs<br />
(42-inch HD screens), 143 queen-sized<br />
and 27 king-sized beds (Serta Pillowtop,<br />
chosen from a customer/employee promotional<br />
test in February), plus things<br />
like microwaves, refrigerators, bedding,<br />
towels and soap. The size <strong>of</strong> <strong>the</strong> rooms<br />
is increasing from 280 square feet to 425<br />
square feet for regular rooms, with <strong>the</strong><br />
lion’s share <strong>of</strong> that extra space going for<br />
larger bathrooms.<br />
Up in <strong>the</strong> concrete rafters, Paul French<br />
and Jacob Welch worked setting beams<br />
in mid-February on one <strong>of</strong> <strong>the</strong> rare days<br />
with sunshine. The pair was among 32<br />
tribal members (slightly higher than<br />
TERO’s requirement <strong>of</strong> 25 percent <strong>of</strong><br />
hours worked) working six floors up at<br />
<strong>the</strong> hotel. Looking down, ano<strong>the</strong>r eight<br />
workers were preparing for construction<br />
<strong>of</strong> <strong>the</strong> casino’s new Porte co-chere.It’s a<br />
bustling place.<br />
Seven days behind schedule (13 days<br />
<strong>of</strong> bad wea<strong>the</strong>r) in mid-February, J.E.<br />
Dunn, <strong>the</strong> general contractor, put workers<br />
on a fast track, working until 11 p.m.<br />
four days a week until <strong>the</strong>y catch up.<br />
“It’s a short schedule that takes a lot<br />
more coordination and planning, but<br />
nobody is doubting <strong>the</strong> Sept. 2 date,”<br />
said Tim Farley with Hill International,<br />
Inc., <strong>the</strong> <strong>Tribes</strong>’ owners’ representative<br />
who watches <strong>the</strong> work, documenting<br />
progress with photos and daily reports.<br />
“But <strong>the</strong>re’s still a lot <strong>of</strong> work to be done<br />
in <strong>the</strong> next six months.”<br />
The sheer size and height <strong>of</strong> <strong>the</strong> building<br />
is impressive, but perhaps what excites<br />
Gary E. George, Wildhorse Resort<br />
& Casino Chief Executive Officer, more<br />
are <strong>the</strong> TVs coming to each <strong>of</strong> <strong>the</strong> rooms<br />
at <strong>the</strong> new hotel.<br />
“State <strong>of</strong> <strong>the</strong> art high definition satellite<br />
TVs with connections to Wildhorse<br />
Paul French and Jacob Welch work high on <strong>the</strong> sixth floor <strong>of</strong> <strong>the</strong> new Wildhorse Hotel, which eventually will top out at 10 stories - 110 feet high with <strong>the</strong><br />
Wildhorse logo on its top. The economic growth on <strong>the</strong> <strong>Umatilla</strong> Indian Reservation, and particularly at Wildhorse Resort & Casino, were <strong>the</strong> subject <strong>of</strong><br />
a story in The Oregonian, which was picked up by <strong>the</strong> Associated Press for distribution across <strong>the</strong> United States.<br />
CUJ photo/Phinney<br />
channels with integrated packaging for<br />
marketing and digital signage,” George<br />
said.<br />
What does that mean<br />
In addition to 50 premium high-definition<br />
channels, Internet radio and pay-perview<br />
movies, <strong>the</strong> TVs will <strong>of</strong>fer guests <strong>the</strong><br />
opportunity to use <strong>the</strong>ir remote control<br />
to make reservations for dinner or golf,<br />
watch video tours or learn about Tamastslikt<br />
Cultural Center. Wildhorse will be<br />
able to show <strong>of</strong>f its Plateau menu and <strong>of</strong>fer<br />
incentives to Player’s Club members.<br />
The TVs will even personally welcome<br />
guests and wake you up in <strong>the</strong> morning.<br />
Changes in plans at <strong>the</strong> Cineplex and<br />
its anticipated construction are also on<br />
George’s mind.<br />
“We’re revising <strong>the</strong> <strong>the</strong>ater from three<br />
screens and one 3D screen to five four<br />
screens with two 3D screens,” George<br />
said.<br />
How come<br />
Movie outlets like <strong>the</strong>ir product to stay<br />
at a <strong>the</strong>ater from four to eight weeks. Unless<br />
it’s a blockbuster, most folks around<br />
Wildhorse have seen movies in <strong>the</strong> first<br />
two or three weeks it’s playing.<br />
“We’re going to split a 275 seat <strong>the</strong>ater<br />
into two <strong>the</strong>aters with 50 seats in one and<br />
122 175 seats in <strong>the</strong> o<strong>the</strong>r (<strong>the</strong> remaining<br />
area will be used for corridors, walkways,<br />
handicap access, etc.) That way movies<br />
that aren’t drawing as a big a crowd can<br />
be moved to a smaller <strong>the</strong>ater and we can<br />
still fulfill <strong>the</strong> movie company contracts,”<br />
George said.<br />
As designed, <strong>the</strong> <strong>the</strong>ater (28,000 square<br />
feet) still will be connected to Wildhorse<br />
on <strong>the</strong> south side. Guests will enter from<br />
<strong>the</strong> west where <strong>the</strong> current patio exists.<br />
Once inside, <strong>the</strong>y can turn left into <strong>the</strong> casino<br />
near <strong>the</strong> Plateau Restaurant, Wildfire<br />
sports bar or <strong>the</strong> smoke-free slots, or turn<br />
right into <strong>the</strong> <strong>the</strong>ater with <strong>the</strong> arcade and<br />
children’s entertainment center and four<br />
<strong>the</strong>ater options.<br />
The arcade and children’s entertainment<br />
center will <strong>of</strong>fer – for children who<br />
See Casino expansion, Page 15<br />
March 2011<br />
<strong>Confederated</strong> <strong>Umatilla</strong> <strong>Journal</strong><br />
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