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fabric | stocking categories
Lutron® shading solutions | controls
Stocking Categories
Lutron® roller shade fabrics have been divided into
three stocking categories. This stocking program
allows us to offer a wider variety of fabrics for
your use. To determine which are stocked,
premium, or custom, please refer to the matrices
in this chapter. Please review the categories below
for fabric availability information and
product support.
Category 1 – Stocked
• Completed shades are available for shipping
within 15 business days from receipt of order,
and within 10 business days if a Speed-e order
is placed.
Category 3 – Custom
• Completed shades are available for shipping in
a minimum of 30 business days from receipt of
order - subject to availability.
• Memo samples are to be provided by the fabric
supplier. Contact your Lutron customer service
representative to process these samples. Once an
order has been placed, fabric samples will
be shipped directly to you from the fabric supplier.
• Fabric Binder Cards will NOT be available for
custom fabrics.
Category 2 – Premium
• Completed shades are available for shipping within
20 business days from receipt of order.
Please note that the following sampling
information applies to both Category 1
and Category 2 fabrics only:
• Memo Samples will be processed within 48 to
72 hours. Refer to the SCT under “Marketing
Materials” for model numbers or call your
Lutron customer service representative
for assistance.
• Fabric binders are available for these fabrics.
Refer to the SCT under “Marketing Materials”
- Classico Collection (FAB-BINDER-SET)
- Gallery Collection (GALLERY-BNDR-SET)
- Avant Collection (AVANT-BINDER)
or call your Lutron customer service representative
for assistance.
Please visit www.lutron.com/binders to
register your binder in order to receive FREE
binder update kits in the future.
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