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IAA Diploma in Marketing Communications

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<strong>IAA</strong> Diplomuddannelsen<br />

T: 70 22 28 50<br />

E: iaauddannelserne@dncc.dk<br />

W: iaadiplom.dk<br />

<strong>IAA</strong> <strong>Diploma</strong> <strong>in</strong> Market<strong>in</strong>g <strong>Communications</strong><br />

Background<br />

The International Advertis<strong>in</strong>g Association's (<strong>IAA</strong>) professional development mission is to develop<br />

state of the art education programs for <strong>in</strong>dividuals for the market<strong>in</strong>g communications <strong>in</strong>dustry of<br />

the 21st century. The program is carried out by 54 accredited <strong>in</strong>stitutes worldwide - lead<strong>in</strong>g<br />

universities, colleges, and professional schools located throughout the world.<br />

To date more than 35,000 have been awarded the <strong>Diploma</strong> <strong>in</strong> Market<strong>in</strong>g <strong>Communications</strong><br />

Target participants<br />

The program is targeted to advertis<strong>in</strong>g and communication professionals and aims at giv<strong>in</strong>g deep<br />

<strong>in</strong>sight <strong>in</strong> models, methods and tools to facilitate effective plann<strong>in</strong>g and execution of advertis<strong>in</strong>g<br />

and communication activities nationally and globally.<br />

Content<br />

The content of the diploma consists of the follow<strong>in</strong>g areas. In some countries the self-study<br />

modules are also offered as confrontation hours. (The Danish programme does not comprise this,<br />

but often practical experience and previous studies at Bus<strong>in</strong>ess Schools will cover the self-study<br />

areas and enable us to award completion of the program with the International <strong>Diploma</strong>.)<br />

The subjects covered are:<br />

SUBJECTS<br />

Hours<br />

Selfstudy<br />

Basic Market<strong>in</strong>g<br />

Consumer Behaviour/plann<strong>in</strong>g 25<br />

Selfstudy<br />

Communication Theory<br />

Market<strong>in</strong>g/Advertis<strong>in</strong>g Research 15<br />

Selfstudy<br />

Pr<strong>in</strong>ciples of Advertis<strong>in</strong>g/Promotion<br />

Advertis<strong>in</strong>g/Promotion: 25<br />

Strategy and Management (Cases)<br />

The Creative Process 30<br />

Media and economy - Plann<strong>in</strong>g and Buy<strong>in</strong>g 20<br />

Advertis<strong>in</strong>g and Society - legal, CSR, regulations 15<br />

International Market<strong>in</strong>g/Advertis<strong>in</strong>g 25<br />

Integrated Market<strong>in</strong>g <strong>Communications</strong> - <strong>in</strong>teractive, new media 35<br />

Credentials<br />

Regardless of where the <strong>IAA</strong> <strong>Diploma</strong> <strong>in</strong> Market<strong>in</strong>g <strong>Communications</strong> is earned, it's a credential<br />

that proves skills <strong>in</strong> global market<strong>in</strong>g communications - to cross borders and succeed <strong>in</strong> a<br />

worldwide market.


<strong>IAA</strong> Diplomuddannelsen<br />

T: 70 22 28 50<br />

E: iaauddannelserne@dncc.dk<br />

W: iaadiplom.dk<br />

Quality of program<br />

The <strong>IAA</strong> accreditation program ensures that all <strong>IAA</strong> accredited <strong>in</strong>stitutes cont<strong>in</strong>ually deliver<br />

state-of-the-art educational programs adher<strong>in</strong>g to <strong>in</strong>ternational standards.<br />

It <strong>in</strong>volves reassessment of the <strong>in</strong>stitute's mission and vision, its market<strong>in</strong>g communications<br />

curriculum - structure and content - and <strong>in</strong>structional staff.<br />

The scope of professional development<br />

The <strong>IAA</strong> diploma provides much more than academic tra<strong>in</strong><strong>in</strong>g – it gives a well-rounded, global<br />

perspective and a hands-on learn<strong>in</strong>g experience. Because of our <strong>in</strong>volvement <strong>in</strong> all aspects of the<br />

market<strong>in</strong>g communications <strong>in</strong>dustry, as well as our close contact to the advertis<strong>in</strong>g and<br />

market<strong>in</strong>g professionals all over the world, we are able to reach and tap <strong>in</strong>to a widespread and<br />

diverse audience.<br />

The <strong>IAA</strong> <strong>Diploma</strong> <strong>in</strong> Market<strong>in</strong>g <strong>Communications</strong> provides the miss<strong>in</strong>g l<strong>in</strong>k between the theoretical<br />

world of schools and universities to best practice with<strong>in</strong> <strong>in</strong>ternational market<strong>in</strong>g<br />

communications.<br />

Contact<br />

The program is supervised by<br />

John H Holmes, Professor and Director – Educational Programs and Alliances,<br />

<strong>IAA</strong> World Service Centre New York, Telephone +(212) 557 1133.<br />

The Danish program is run by<br />

Donald Nekman – Director and headmaster<br />

DNCC<br />

Rådhuspladsen 45,5<br />

DK 1550 Copenhagen V<br />

Telephone +45 70 22 28 50<br />

E-mail: iaauddannelserne@dncc.dk


<strong>IAA</strong> Diplomuddannelsen<br />

T: 70 22 28 50<br />

E: iaauddannelserne@dncc.dk<br />

W: iaadiplom.dk<br />

Outl<strong>in</strong>e of contents of <strong>IAA</strong> <strong>Diploma</strong> Denmark<br />

Plann<strong>in</strong>g<br />

Description<br />

How to ensure that a market<strong>in</strong>g objective is correctly changed to a communication objective.<br />

How to build the bridge between the product and the customer - between producers’ criteria<br />

and customer’s criteria. How to ensure a communication platform which is durable and relevant<br />

throughout time. And how to establish concepts which can be steer<strong>in</strong>g and generat<strong>in</strong>g for the<br />

creative work and the com<strong>in</strong>g evolution of the market and the product. A practical and case<br />

oriented presentation of the strategic plann<strong>in</strong>g process.<br />

Objectives<br />

Make the students open-m<strong>in</strong>ded and “creative” <strong>in</strong> view<strong>in</strong>g market<strong>in</strong>g opportunities - and<br />

“feel<strong>in</strong>g” also the more qualitative aspects of the consumers. How to turn factual knowledge<br />

<strong>in</strong>to customer <strong>in</strong>sight.<br />

Approach<br />

Lecture and discussion.<br />

Assignment<br />

Comb<strong>in</strong>ed with workshop<br />

Brief<strong>in</strong>g and brand<strong>in</strong>g<br />

Description<br />

The art of establish<strong>in</strong>g a competitive brand<strong>in</strong>g proposition – and turn<strong>in</strong>g it <strong>in</strong>to reality through<br />

the communications.<br />

We cover different types of brief<strong>in</strong>gs to be worked out before the creative work on a campaign.<br />

As the central document to control the processes at all stages. We also touch brief<strong>in</strong>gs on<br />

specific materials for special activities, as well as overall brief<strong>in</strong>gs for brand<strong>in</strong>g strategies. The<br />

lessons are based on practical examples and group work for the students.<br />

Objectives<br />

Give an <strong>in</strong>sight <strong>in</strong> the importance of the contents and scope of a brief<strong>in</strong>g and the crucial po<strong>in</strong>ts<br />

of mak<strong>in</strong>g choices.<br />

Approach<br />

Lecture, examples.<br />

Assignments<br />

See workshop.<br />

Workshop – brief<strong>in</strong>g and brand<strong>in</strong>g<br />

Description<br />

A full day workshop with a practical example of writ<strong>in</strong>g a brief<strong>in</strong>g for an advertis<strong>in</strong>g agency and<br />

do<strong>in</strong>g the necessary background research and considerations about the communication strategy.<br />

Objectives<br />

Operationalise the learn<strong>in</strong>gs from the other subjects <strong>in</strong> this module.


<strong>IAA</strong> Diplomuddannelsen<br />

T: 70 22 28 50<br />

E: iaauddannelserne@dncc.dk<br />

W: iaadiplom.dk<br />

Integrated communication<br />

Description<br />

These sessions describe the objectives or goals of communication and discuss how far it is<br />

possible through communication to change attitudes and behaviour with target groups. The<br />

programme is a comb<strong>in</strong>ation of theoretical background and several m<strong>in</strong>or cases as examples.<br />

Objectives<br />

Give the students knowledge on the market communication as an <strong>in</strong>tegrated part of the overall<br />

market<strong>in</strong>g management.<br />

Approach<br />

Cases, lecture.<br />

Assignments<br />

Groups.<br />

Research and evaluation<br />

Description<br />

These lessons have a practical approach to give the students an overall knowledge of the<br />

different research tools available and <strong>in</strong> what connections they can be useful <strong>in</strong> solv<strong>in</strong>g<br />

market<strong>in</strong>g problems. Practical examples are presented, and group work on the use of research<br />

results is carried out. The lessons also <strong>in</strong>clude evaluation of realistic levels of objectives and<br />

how to measure these dur<strong>in</strong>g the duration of a campaign. The lessons give good advise regard<strong>in</strong>g<br />

the choice of research <strong>in</strong>stitutes.<br />

Objectives<br />

Make the students understand the possibilities and limitations of research and enable them to<br />

use the correct methods on practical issues.<br />

Approach<br />

Lecture, cases.<br />

Assignments<br />

Groups.


<strong>IAA</strong> Diplomuddannelsen<br />

T: 70 22 28 50<br />

E: iaauddannelserne@dncc.dk<br />

W: iaadiplom.dk<br />

Media<br />

Description<br />

Strategic and tactical media plann<strong>in</strong>g. The distribution of budget on above- and below-the-l<strong>in</strong>e<br />

activities and the criteria for sett<strong>in</strong>g suitable budget levels for the different media. About<br />

synergy and tim<strong>in</strong>g <strong>in</strong> the media plann<strong>in</strong>g. The tactical process where the students themselves<br />

try us<strong>in</strong>g exist<strong>in</strong>g media data to calculate and determ<strong>in</strong>e the optimal media solutions for<br />

different selected projects. Thorough presentation and discussion of all ma<strong>in</strong> media models and<br />

evaluation criteria.<br />

New media: Social media, licens<strong>in</strong>g, product placement, press coverage, events<br />

The comparison between the may channels, on-l<strong>in</strong>e and off-l<strong>in</strong>e, and the ways of weigh<strong>in</strong>g them<br />

aga<strong>in</strong>st each other. International media plann<strong>in</strong>g <strong>in</strong>clud<strong>in</strong>g market to market overspill.<br />

Objectives<br />

Give a holistic view on media <strong>in</strong> a total broad sense - and estrablish the importance of the<br />

strategic and tactical media decisions.<br />

Approach<br />

Lectures and practical work.<br />

Assignment<br />

Groups.<br />

Electronic media<br />

Description<br />

Presentation and demonstration of the <strong>in</strong>teractive communication channels of today. Comprises<br />

<strong>in</strong>ternet, mobile phones, SMS, and the use of these channels <strong>in</strong> the total communication process<br />

and <strong>in</strong> the <strong>in</strong>tegration with other media. Practical examples and cases are presented and<br />

projects are discussed.<br />

Objectives<br />

Create knowledge and understand<strong>in</strong>g of the world of new communication channels and place<br />

them <strong>in</strong> a total context.<br />

Approach<br />

Lecture-examples.<br />

Assignment<br />

Fact f<strong>in</strong>d<strong>in</strong>g on the <strong>in</strong>ternet.


<strong>IAA</strong> Diplomuddannelsen<br />

T: 70 22 28 50<br />

E: iaauddannelserne@dncc.dk<br />

W: iaadiplom.dk<br />

Jurisdiction<br />

Description<br />

A presentation of the important laws and regulations regard<strong>in</strong>g advertis<strong>in</strong>g <strong>in</strong>clud<strong>in</strong>g the<br />

International Codex. Present<strong>in</strong>g examples of campaigns, legal and illegal, the students<br />

evaluat<strong>in</strong>g their suitability on the market. Special emphasis on the Danish consumer<br />

Parliamentary Commissioner’s (ombudsman) work and possibilities <strong>in</strong> stopp<strong>in</strong>g/chang<strong>in</strong>g<br />

campaigns. Special emphasis on comparatives advertis<strong>in</strong>g, dealer promotions and other<br />

promotion activities.<br />

Objectives<br />

Make the students understand the ethic and concrete rules - and respect the role of advertis<strong>in</strong>g<br />

<strong>in</strong> the modern society.<br />

Approach<br />

Lecture, cases.<br />

Assignments<br />

Individual.<br />

International market<strong>in</strong>g/advertis<strong>in</strong>g<br />

Description<br />

Pro’s and con’s for work<strong>in</strong>g with <strong>in</strong>ternational advertis<strong>in</strong>g campaigns. Special focus on the<br />

problems, when advertis<strong>in</strong>g crosses borders. Examples are presented and possible solutions to<br />

avoid these problems are discussed with the students. About the practical work and organis<strong>in</strong>g of<br />

<strong>in</strong>ternational campaigns. About social and cultural differences <strong>in</strong>clud<strong>in</strong>g models to evaluate<br />

these factors. How do we evaluate a campaign’s suitability on different markets Practical<br />

examples and discussions to put focus on these subjects.<br />

Objectives<br />

Create an understand<strong>in</strong>g of <strong>in</strong>ternational communication.<br />

Approach<br />

Lecture and practical cases.<br />

Assignment<br />

Groups on <strong>in</strong>ternational concepts.<br />

Workshop - Integrated market<strong>in</strong>g communications<br />

Description<br />

A full day session <strong>in</strong> groups on a practical case <strong>in</strong>volv<strong>in</strong>g the <strong>in</strong>tegrated use of all communication<br />

parameters - above- and below-the-l<strong>in</strong>e.<br />

Objectives<br />

Give the students an experience of work<strong>in</strong>g with a turbulent product on an active market (the<br />

market changes dynamically throughout the process of the workshop).


<strong>IAA</strong> Diplomuddannelsen<br />

T: 70 22 28 50<br />

E: iaauddannelserne@dncc.dk<br />

W: iaadiplom.dk<br />

Trade promotion<br />

Description<br />

Focus on the total delievry cha<strong>in</strong> and the necessity to market also to the <strong>in</strong>termediates (agents,<br />

wholesalers, retailers etc.). A mix of theory and practical examples of tools to show and prove<br />

the importance of the total process of activities. The lessons also <strong>in</strong>clude knowledge on space<br />

management and other relevant tools <strong>in</strong> connection with the retail<strong>in</strong>g side and gives examples of<br />

tools to measure the effectiveness of active sales promotion.<br />

Objectives<br />

Teach the importance of co-ord<strong>in</strong>ation of above- and below-the-l<strong>in</strong>e activities. And present the<br />

<strong>in</strong>termediate importance.<br />

Approach<br />

Lectures and cases.<br />

Assignment<br />

Groups.<br />

PR<br />

Description<br />

We focus on present<strong>in</strong>g PR on a both strategic and tactical level. It is important to see PR as part<br />

of the total picture of the company on the market. The tutor<strong>in</strong>g covers corporate PR, market<strong>in</strong>g<br />

PR, lobby<strong>in</strong>g, crisis communication, <strong>in</strong>vestor relation, press contacts, etc.<br />

Objectives<br />

Give a total picture of PR as a management and market<strong>in</strong>g tool. Expla<strong>in</strong> the opportunities and<br />

restra<strong>in</strong>ts.<br />

Approach<br />

Lecture, discussions, cases.<br />

Assignment<br />

Group (+ workshop).


<strong>IAA</strong> Diplomuddannelsen<br />

T: 70 22 28 50<br />

E: iaauddannelserne@dncc.dk<br />

W: iaadiplom.dk<br />

Direct market<strong>in</strong>g<br />

Description<br />

The importance of targeted communication on different types of markets cover<strong>in</strong>g both<br />

bus<strong>in</strong>ess-to-bus<strong>in</strong>ess and consumer markets. Includ<strong>in</strong>g presentation of loyalty programmes,<br />

programmes for customer efficiency and the evaluation of the customer levels. The use of both<br />

mail and electronic communication <strong>in</strong> direct market<strong>in</strong>g, the synergy between direct market<strong>in</strong>g<br />

and other parameters <strong>in</strong> the market<strong>in</strong>g programme.<br />

Objectives<br />

Make the students understand how to work with <strong>in</strong>dividual communication - and to utilise the<br />

possibilities of one-to-one market<strong>in</strong>g.<br />

Approach<br />

Comb<strong>in</strong>ation of theory, cases and special assignments.<br />

Assignment<br />

Group (+ workshop).<br />

Sponsor<strong>in</strong>g, licens<strong>in</strong>g, product placement<br />

Description<br />

Practical knowledge on emthods of <strong>in</strong>volv<strong>in</strong>g brands and products <strong>in</strong> other contexts. Discussion of<br />

the special conditions and possibilities, examples of activities and their efficiency and use.<br />

Sponsor<strong>in</strong>g, licens<strong>in</strong>g and product placement as an overall activity or part of the specific<br />

market<strong>in</strong>g of specific products. How to evaluate the return on <strong>in</strong>vestments <strong>in</strong> sponsor<strong>in</strong>g.<br />

Objectives<br />

Position sponsor<strong>in</strong>g and expla<strong>in</strong> the many options and approaches to create visibility for the<br />

advertiser and/or the product.<br />

Approach<br />

Lecture, cases.<br />

Assignment<br />

Group (+ workshop).


<strong>IAA</strong> Diplomuddannelsen<br />

T: 70 22 28 50<br />

E: iaauddannelserne@dncc.dk<br />

W: iaadiplom.dk<br />

Advanced International Market<strong>in</strong>g Communication Topic<br />

Description<br />

Study trip (this year to London) prepar<strong>in</strong>g a special assignment, study<strong>in</strong>g retail shops, agency<br />

visit, etc. Special assignments given to the students for study<strong>in</strong>g and report<strong>in</strong>g after the visits so<br />

the <strong>in</strong>formation gathered is discussed <strong>in</strong> follow<strong>in</strong>g sessions.<br />

Objectives<br />

Face-to-face experience about professionals <strong>in</strong> other countries.<br />

Approach<br />

Practical, cases.<br />

Assignment<br />

Individual report of f<strong>in</strong>d<strong>in</strong>gs dur<strong>in</strong>g the study trip.<br />

Collaboration between agencies and clients<br />

Description<br />

These lessons focus on the relationship between the advertiser and the advertis<strong>in</strong>g agency. We<br />

cover the different types of co-operation contracts and remuneration as well as the more legal<br />

po<strong>in</strong>ts regard<strong>in</strong>g copyright and f<strong>in</strong>ancial issues. The day-to-day co-operation is also discussed and<br />

practical examples are presented to illustrate the importance of good work<strong>in</strong>g relationship.<br />

Objectives<br />

Establish a respect for the expertise and qualities of agencies and advertisers and create a basis<br />

for fruitful synergy <strong>in</strong> the practical co-operation.<br />

Approach<br />

Lecture, assignment.<br />

Assignment<br />

Individual.


<strong>IAA</strong> Diplomuddannelsen<br />

T: 70 22 28 50<br />

E: iaauddannelserne@dncc.dk<br />

W: iaadiplom.dk<br />

Creativity<br />

Description<br />

The <strong>in</strong>formation society and the communication society. The companies, the products or the<br />

services. What is a concept as opposed to just an idea What characterises good advertis<strong>in</strong>g Why<br />

is a film not a visualised ad Why is it important to have a through-go<strong>in</strong>g creative idea How<br />

much <strong>in</strong>formation is necessary to reach the correct solutions About creat<strong>in</strong>g new and<br />

astonish<strong>in</strong>g solutions and hav<strong>in</strong>g the courage to carry them through. What characterises<br />

creativity<br />

From words to pictures and visa versa. A suitable idea and its execution <strong>in</strong> all media. The mental<br />

and visual evolution of human be<strong>in</strong>gs. From icons to symbols. The language, its use and function<br />

<strong>in</strong> advertis<strong>in</strong>g. The students’ ability to visualise and f<strong>in</strong>d the essence <strong>in</strong> different problems is<br />

discussed and learned through cases and projects.<br />

Objectives<br />

To give an understand<strong>in</strong>g of the creative process and to give guidel<strong>in</strong>es to establish a creative<br />

environment to fertilise the creation of ideas and to ensure the personal contribution <strong>in</strong> the<br />

creation and evaluation.<br />

Approach<br />

Cases, examples, discussions.<br />

Assignments<br />

Groups<br />

Concept<br />

Description<br />

What is the background for conceptual th<strong>in</strong>k<strong>in</strong>g And what is the reason for it What are the<br />

elements of work<strong>in</strong>g out a successful concept The bra<strong>in</strong>, the heart, the perception, the<br />

selection, the mental levels How is a concept created Projects and examples demonstrate<br />

techniques. How and where is a concept developed By the client or the agency How to<br />

evaluate possible concepts and how to keep a concept also over time<br />

Objectives<br />

Open the m<strong>in</strong>ds to view a concept from “the helicopter” and make them understand the<br />

importance of concentrat<strong>in</strong>g on the correct conceptual approach – and how to evaluate different<br />

options.<br />

Approach<br />

Lecture.<br />

Assignment<br />

See workshop.


<strong>IAA</strong> Diplomuddannelsen<br />

T: 70 22 28 50<br />

E: iaauddannelserne@dncc.dk<br />

W: iaadiplom.dk<br />

Interactive and audiovisual creativity<br />

Description<br />

Facts about film and <strong>in</strong>teractive production. The plann<strong>in</strong>g and preparation process, the cooperation<br />

between client, agency and production companies, choice of production company,<br />

choice of techniques and level for the production, sett<strong>in</strong>g up production plans and budgets, preproduction,<br />

post-production, test<strong>in</strong>g and evaluat<strong>in</strong>g the films.<br />

Objectives<br />

To create an understand<strong>in</strong>g of the possibilities and processes <strong>in</strong> gett<strong>in</strong>g full value of the new<br />

media - and have the knowledge to plan and execute <strong>in</strong>teractive and audio-visual productions.<br />

Approach<br />

Lecture.<br />

Assignment<br />

See workshop.<br />

Workshop creative<br />

Description<br />

Through a process of approx. 1½ months the students work on a specific real case given by a<br />

Danish advertiser. The advertiser briefs the <strong>IAA</strong> students who work out the agency brief<strong>in</strong>g and<br />

the communication strategy and co-operate with the creatives of Den Danske Reklameskole <strong>in</strong><br />

work<strong>in</strong>g out a communication strategy, a creative concept and solutions. Several presentations<br />

dur<strong>in</strong>g the process with feed-back and comments from faculty. F<strong>in</strong>al presentation <strong>in</strong> plenum for<br />

everybody with evaluation and calculation of grades. All campaigns afterwards presented to the<br />

management of the sponsor<strong>in</strong>g advertiser.<br />

Objectives<br />

Give a total experience of all stages <strong>in</strong> a campaign development process.<br />

Approach<br />

Practical with help and guidance from faculty.<br />

Assignment<br />

Group and <strong>in</strong>dividual.

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