IAA Diploma in Marketing Communications
IAA Diploma in Marketing Communications
IAA Diploma in Marketing Communications
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<strong>IAA</strong> Diplomuddannelsen<br />
T: 70 22 28 50<br />
E: iaauddannelserne@dncc.dk<br />
W: iaadiplom.dk<br />
<strong>IAA</strong> <strong>Diploma</strong> <strong>in</strong> Market<strong>in</strong>g <strong>Communications</strong><br />
Background<br />
The International Advertis<strong>in</strong>g Association's (<strong>IAA</strong>) professional development mission is to develop<br />
state of the art education programs for <strong>in</strong>dividuals for the market<strong>in</strong>g communications <strong>in</strong>dustry of<br />
the 21st century. The program is carried out by 54 accredited <strong>in</strong>stitutes worldwide - lead<strong>in</strong>g<br />
universities, colleges, and professional schools located throughout the world.<br />
To date more than 35,000 have been awarded the <strong>Diploma</strong> <strong>in</strong> Market<strong>in</strong>g <strong>Communications</strong><br />
Target participants<br />
The program is targeted to advertis<strong>in</strong>g and communication professionals and aims at giv<strong>in</strong>g deep<br />
<strong>in</strong>sight <strong>in</strong> models, methods and tools to facilitate effective plann<strong>in</strong>g and execution of advertis<strong>in</strong>g<br />
and communication activities nationally and globally.<br />
Content<br />
The content of the diploma consists of the follow<strong>in</strong>g areas. In some countries the self-study<br />
modules are also offered as confrontation hours. (The Danish programme does not comprise this,<br />
but often practical experience and previous studies at Bus<strong>in</strong>ess Schools will cover the self-study<br />
areas and enable us to award completion of the program with the International <strong>Diploma</strong>.)<br />
The subjects covered are:<br />
SUBJECTS<br />
Hours<br />
Selfstudy<br />
Basic Market<strong>in</strong>g<br />
Consumer Behaviour/plann<strong>in</strong>g 25<br />
Selfstudy<br />
Communication Theory<br />
Market<strong>in</strong>g/Advertis<strong>in</strong>g Research 15<br />
Selfstudy<br />
Pr<strong>in</strong>ciples of Advertis<strong>in</strong>g/Promotion<br />
Advertis<strong>in</strong>g/Promotion: 25<br />
Strategy and Management (Cases)<br />
The Creative Process 30<br />
Media and economy - Plann<strong>in</strong>g and Buy<strong>in</strong>g 20<br />
Advertis<strong>in</strong>g and Society - legal, CSR, regulations 15<br />
International Market<strong>in</strong>g/Advertis<strong>in</strong>g 25<br />
Integrated Market<strong>in</strong>g <strong>Communications</strong> - <strong>in</strong>teractive, new media 35<br />
Credentials<br />
Regardless of where the <strong>IAA</strong> <strong>Diploma</strong> <strong>in</strong> Market<strong>in</strong>g <strong>Communications</strong> is earned, it's a credential<br />
that proves skills <strong>in</strong> global market<strong>in</strong>g communications - to cross borders and succeed <strong>in</strong> a<br />
worldwide market.
<strong>IAA</strong> Diplomuddannelsen<br />
T: 70 22 28 50<br />
E: iaauddannelserne@dncc.dk<br />
W: iaadiplom.dk<br />
Quality of program<br />
The <strong>IAA</strong> accreditation program ensures that all <strong>IAA</strong> accredited <strong>in</strong>stitutes cont<strong>in</strong>ually deliver<br />
state-of-the-art educational programs adher<strong>in</strong>g to <strong>in</strong>ternational standards.<br />
It <strong>in</strong>volves reassessment of the <strong>in</strong>stitute's mission and vision, its market<strong>in</strong>g communications<br />
curriculum - structure and content - and <strong>in</strong>structional staff.<br />
The scope of professional development<br />
The <strong>IAA</strong> diploma provides much more than academic tra<strong>in</strong><strong>in</strong>g – it gives a well-rounded, global<br />
perspective and a hands-on learn<strong>in</strong>g experience. Because of our <strong>in</strong>volvement <strong>in</strong> all aspects of the<br />
market<strong>in</strong>g communications <strong>in</strong>dustry, as well as our close contact to the advertis<strong>in</strong>g and<br />
market<strong>in</strong>g professionals all over the world, we are able to reach and tap <strong>in</strong>to a widespread and<br />
diverse audience.<br />
The <strong>IAA</strong> <strong>Diploma</strong> <strong>in</strong> Market<strong>in</strong>g <strong>Communications</strong> provides the miss<strong>in</strong>g l<strong>in</strong>k between the theoretical<br />
world of schools and universities to best practice with<strong>in</strong> <strong>in</strong>ternational market<strong>in</strong>g<br />
communications.<br />
Contact<br />
The program is supervised by<br />
John H Holmes, Professor and Director – Educational Programs and Alliances,<br />
<strong>IAA</strong> World Service Centre New York, Telephone +(212) 557 1133.<br />
The Danish program is run by<br />
Donald Nekman – Director and headmaster<br />
DNCC<br />
Rådhuspladsen 45,5<br />
DK 1550 Copenhagen V<br />
Telephone +45 70 22 28 50<br />
E-mail: iaauddannelserne@dncc.dk
<strong>IAA</strong> Diplomuddannelsen<br />
T: 70 22 28 50<br />
E: iaauddannelserne@dncc.dk<br />
W: iaadiplom.dk<br />
Outl<strong>in</strong>e of contents of <strong>IAA</strong> <strong>Diploma</strong> Denmark<br />
Plann<strong>in</strong>g<br />
Description<br />
How to ensure that a market<strong>in</strong>g objective is correctly changed to a communication objective.<br />
How to build the bridge between the product and the customer - between producers’ criteria<br />
and customer’s criteria. How to ensure a communication platform which is durable and relevant<br />
throughout time. And how to establish concepts which can be steer<strong>in</strong>g and generat<strong>in</strong>g for the<br />
creative work and the com<strong>in</strong>g evolution of the market and the product. A practical and case<br />
oriented presentation of the strategic plann<strong>in</strong>g process.<br />
Objectives<br />
Make the students open-m<strong>in</strong>ded and “creative” <strong>in</strong> view<strong>in</strong>g market<strong>in</strong>g opportunities - and<br />
“feel<strong>in</strong>g” also the more qualitative aspects of the consumers. How to turn factual knowledge<br />
<strong>in</strong>to customer <strong>in</strong>sight.<br />
Approach<br />
Lecture and discussion.<br />
Assignment<br />
Comb<strong>in</strong>ed with workshop<br />
Brief<strong>in</strong>g and brand<strong>in</strong>g<br />
Description<br />
The art of establish<strong>in</strong>g a competitive brand<strong>in</strong>g proposition – and turn<strong>in</strong>g it <strong>in</strong>to reality through<br />
the communications.<br />
We cover different types of brief<strong>in</strong>gs to be worked out before the creative work on a campaign.<br />
As the central document to control the processes at all stages. We also touch brief<strong>in</strong>gs on<br />
specific materials for special activities, as well as overall brief<strong>in</strong>gs for brand<strong>in</strong>g strategies. The<br />
lessons are based on practical examples and group work for the students.<br />
Objectives<br />
Give an <strong>in</strong>sight <strong>in</strong> the importance of the contents and scope of a brief<strong>in</strong>g and the crucial po<strong>in</strong>ts<br />
of mak<strong>in</strong>g choices.<br />
Approach<br />
Lecture, examples.<br />
Assignments<br />
See workshop.<br />
Workshop – brief<strong>in</strong>g and brand<strong>in</strong>g<br />
Description<br />
A full day workshop with a practical example of writ<strong>in</strong>g a brief<strong>in</strong>g for an advertis<strong>in</strong>g agency and<br />
do<strong>in</strong>g the necessary background research and considerations about the communication strategy.<br />
Objectives<br />
Operationalise the learn<strong>in</strong>gs from the other subjects <strong>in</strong> this module.
<strong>IAA</strong> Diplomuddannelsen<br />
T: 70 22 28 50<br />
E: iaauddannelserne@dncc.dk<br />
W: iaadiplom.dk<br />
Integrated communication<br />
Description<br />
These sessions describe the objectives or goals of communication and discuss how far it is<br />
possible through communication to change attitudes and behaviour with target groups. The<br />
programme is a comb<strong>in</strong>ation of theoretical background and several m<strong>in</strong>or cases as examples.<br />
Objectives<br />
Give the students knowledge on the market communication as an <strong>in</strong>tegrated part of the overall<br />
market<strong>in</strong>g management.<br />
Approach<br />
Cases, lecture.<br />
Assignments<br />
Groups.<br />
Research and evaluation<br />
Description<br />
These lessons have a practical approach to give the students an overall knowledge of the<br />
different research tools available and <strong>in</strong> what connections they can be useful <strong>in</strong> solv<strong>in</strong>g<br />
market<strong>in</strong>g problems. Practical examples are presented, and group work on the use of research<br />
results is carried out. The lessons also <strong>in</strong>clude evaluation of realistic levels of objectives and<br />
how to measure these dur<strong>in</strong>g the duration of a campaign. The lessons give good advise regard<strong>in</strong>g<br />
the choice of research <strong>in</strong>stitutes.<br />
Objectives<br />
Make the students understand the possibilities and limitations of research and enable them to<br />
use the correct methods on practical issues.<br />
Approach<br />
Lecture, cases.<br />
Assignments<br />
Groups.
<strong>IAA</strong> Diplomuddannelsen<br />
T: 70 22 28 50<br />
E: iaauddannelserne@dncc.dk<br />
W: iaadiplom.dk<br />
Media<br />
Description<br />
Strategic and tactical media plann<strong>in</strong>g. The distribution of budget on above- and below-the-l<strong>in</strong>e<br />
activities and the criteria for sett<strong>in</strong>g suitable budget levels for the different media. About<br />
synergy and tim<strong>in</strong>g <strong>in</strong> the media plann<strong>in</strong>g. The tactical process where the students themselves<br />
try us<strong>in</strong>g exist<strong>in</strong>g media data to calculate and determ<strong>in</strong>e the optimal media solutions for<br />
different selected projects. Thorough presentation and discussion of all ma<strong>in</strong> media models and<br />
evaluation criteria.<br />
New media: Social media, licens<strong>in</strong>g, product placement, press coverage, events<br />
The comparison between the may channels, on-l<strong>in</strong>e and off-l<strong>in</strong>e, and the ways of weigh<strong>in</strong>g them<br />
aga<strong>in</strong>st each other. International media plann<strong>in</strong>g <strong>in</strong>clud<strong>in</strong>g market to market overspill.<br />
Objectives<br />
Give a holistic view on media <strong>in</strong> a total broad sense - and estrablish the importance of the<br />
strategic and tactical media decisions.<br />
Approach<br />
Lectures and practical work.<br />
Assignment<br />
Groups.<br />
Electronic media<br />
Description<br />
Presentation and demonstration of the <strong>in</strong>teractive communication channels of today. Comprises<br />
<strong>in</strong>ternet, mobile phones, SMS, and the use of these channels <strong>in</strong> the total communication process<br />
and <strong>in</strong> the <strong>in</strong>tegration with other media. Practical examples and cases are presented and<br />
projects are discussed.<br />
Objectives<br />
Create knowledge and understand<strong>in</strong>g of the world of new communication channels and place<br />
them <strong>in</strong> a total context.<br />
Approach<br />
Lecture-examples.<br />
Assignment<br />
Fact f<strong>in</strong>d<strong>in</strong>g on the <strong>in</strong>ternet.
<strong>IAA</strong> Diplomuddannelsen<br />
T: 70 22 28 50<br />
E: iaauddannelserne@dncc.dk<br />
W: iaadiplom.dk<br />
Jurisdiction<br />
Description<br />
A presentation of the important laws and regulations regard<strong>in</strong>g advertis<strong>in</strong>g <strong>in</strong>clud<strong>in</strong>g the<br />
International Codex. Present<strong>in</strong>g examples of campaigns, legal and illegal, the students<br />
evaluat<strong>in</strong>g their suitability on the market. Special emphasis on the Danish consumer<br />
Parliamentary Commissioner’s (ombudsman) work and possibilities <strong>in</strong> stopp<strong>in</strong>g/chang<strong>in</strong>g<br />
campaigns. Special emphasis on comparatives advertis<strong>in</strong>g, dealer promotions and other<br />
promotion activities.<br />
Objectives<br />
Make the students understand the ethic and concrete rules - and respect the role of advertis<strong>in</strong>g<br />
<strong>in</strong> the modern society.<br />
Approach<br />
Lecture, cases.<br />
Assignments<br />
Individual.<br />
International market<strong>in</strong>g/advertis<strong>in</strong>g<br />
Description<br />
Pro’s and con’s for work<strong>in</strong>g with <strong>in</strong>ternational advertis<strong>in</strong>g campaigns. Special focus on the<br />
problems, when advertis<strong>in</strong>g crosses borders. Examples are presented and possible solutions to<br />
avoid these problems are discussed with the students. About the practical work and organis<strong>in</strong>g of<br />
<strong>in</strong>ternational campaigns. About social and cultural differences <strong>in</strong>clud<strong>in</strong>g models to evaluate<br />
these factors. How do we evaluate a campaign’s suitability on different markets Practical<br />
examples and discussions to put focus on these subjects.<br />
Objectives<br />
Create an understand<strong>in</strong>g of <strong>in</strong>ternational communication.<br />
Approach<br />
Lecture and practical cases.<br />
Assignment<br />
Groups on <strong>in</strong>ternational concepts.<br />
Workshop - Integrated market<strong>in</strong>g communications<br />
Description<br />
A full day session <strong>in</strong> groups on a practical case <strong>in</strong>volv<strong>in</strong>g the <strong>in</strong>tegrated use of all communication<br />
parameters - above- and below-the-l<strong>in</strong>e.<br />
Objectives<br />
Give the students an experience of work<strong>in</strong>g with a turbulent product on an active market (the<br />
market changes dynamically throughout the process of the workshop).
<strong>IAA</strong> Diplomuddannelsen<br />
T: 70 22 28 50<br />
E: iaauddannelserne@dncc.dk<br />
W: iaadiplom.dk<br />
Trade promotion<br />
Description<br />
Focus on the total delievry cha<strong>in</strong> and the necessity to market also to the <strong>in</strong>termediates (agents,<br />
wholesalers, retailers etc.). A mix of theory and practical examples of tools to show and prove<br />
the importance of the total process of activities. The lessons also <strong>in</strong>clude knowledge on space<br />
management and other relevant tools <strong>in</strong> connection with the retail<strong>in</strong>g side and gives examples of<br />
tools to measure the effectiveness of active sales promotion.<br />
Objectives<br />
Teach the importance of co-ord<strong>in</strong>ation of above- and below-the-l<strong>in</strong>e activities. And present the<br />
<strong>in</strong>termediate importance.<br />
Approach<br />
Lectures and cases.<br />
Assignment<br />
Groups.<br />
PR<br />
Description<br />
We focus on present<strong>in</strong>g PR on a both strategic and tactical level. It is important to see PR as part<br />
of the total picture of the company on the market. The tutor<strong>in</strong>g covers corporate PR, market<strong>in</strong>g<br />
PR, lobby<strong>in</strong>g, crisis communication, <strong>in</strong>vestor relation, press contacts, etc.<br />
Objectives<br />
Give a total picture of PR as a management and market<strong>in</strong>g tool. Expla<strong>in</strong> the opportunities and<br />
restra<strong>in</strong>ts.<br />
Approach<br />
Lecture, discussions, cases.<br />
Assignment<br />
Group (+ workshop).
<strong>IAA</strong> Diplomuddannelsen<br />
T: 70 22 28 50<br />
E: iaauddannelserne@dncc.dk<br />
W: iaadiplom.dk<br />
Direct market<strong>in</strong>g<br />
Description<br />
The importance of targeted communication on different types of markets cover<strong>in</strong>g both<br />
bus<strong>in</strong>ess-to-bus<strong>in</strong>ess and consumer markets. Includ<strong>in</strong>g presentation of loyalty programmes,<br />
programmes for customer efficiency and the evaluation of the customer levels. The use of both<br />
mail and electronic communication <strong>in</strong> direct market<strong>in</strong>g, the synergy between direct market<strong>in</strong>g<br />
and other parameters <strong>in</strong> the market<strong>in</strong>g programme.<br />
Objectives<br />
Make the students understand how to work with <strong>in</strong>dividual communication - and to utilise the<br />
possibilities of one-to-one market<strong>in</strong>g.<br />
Approach<br />
Comb<strong>in</strong>ation of theory, cases and special assignments.<br />
Assignment<br />
Group (+ workshop).<br />
Sponsor<strong>in</strong>g, licens<strong>in</strong>g, product placement<br />
Description<br />
Practical knowledge on emthods of <strong>in</strong>volv<strong>in</strong>g brands and products <strong>in</strong> other contexts. Discussion of<br />
the special conditions and possibilities, examples of activities and their efficiency and use.<br />
Sponsor<strong>in</strong>g, licens<strong>in</strong>g and product placement as an overall activity or part of the specific<br />
market<strong>in</strong>g of specific products. How to evaluate the return on <strong>in</strong>vestments <strong>in</strong> sponsor<strong>in</strong>g.<br />
Objectives<br />
Position sponsor<strong>in</strong>g and expla<strong>in</strong> the many options and approaches to create visibility for the<br />
advertiser and/or the product.<br />
Approach<br />
Lecture, cases.<br />
Assignment<br />
Group (+ workshop).
<strong>IAA</strong> Diplomuddannelsen<br />
T: 70 22 28 50<br />
E: iaauddannelserne@dncc.dk<br />
W: iaadiplom.dk<br />
Advanced International Market<strong>in</strong>g Communication Topic<br />
Description<br />
Study trip (this year to London) prepar<strong>in</strong>g a special assignment, study<strong>in</strong>g retail shops, agency<br />
visit, etc. Special assignments given to the students for study<strong>in</strong>g and report<strong>in</strong>g after the visits so<br />
the <strong>in</strong>formation gathered is discussed <strong>in</strong> follow<strong>in</strong>g sessions.<br />
Objectives<br />
Face-to-face experience about professionals <strong>in</strong> other countries.<br />
Approach<br />
Practical, cases.<br />
Assignment<br />
Individual report of f<strong>in</strong>d<strong>in</strong>gs dur<strong>in</strong>g the study trip.<br />
Collaboration between agencies and clients<br />
Description<br />
These lessons focus on the relationship between the advertiser and the advertis<strong>in</strong>g agency. We<br />
cover the different types of co-operation contracts and remuneration as well as the more legal<br />
po<strong>in</strong>ts regard<strong>in</strong>g copyright and f<strong>in</strong>ancial issues. The day-to-day co-operation is also discussed and<br />
practical examples are presented to illustrate the importance of good work<strong>in</strong>g relationship.<br />
Objectives<br />
Establish a respect for the expertise and qualities of agencies and advertisers and create a basis<br />
for fruitful synergy <strong>in</strong> the practical co-operation.<br />
Approach<br />
Lecture, assignment.<br />
Assignment<br />
Individual.
<strong>IAA</strong> Diplomuddannelsen<br />
T: 70 22 28 50<br />
E: iaauddannelserne@dncc.dk<br />
W: iaadiplom.dk<br />
Creativity<br />
Description<br />
The <strong>in</strong>formation society and the communication society. The companies, the products or the<br />
services. What is a concept as opposed to just an idea What characterises good advertis<strong>in</strong>g Why<br />
is a film not a visualised ad Why is it important to have a through-go<strong>in</strong>g creative idea How<br />
much <strong>in</strong>formation is necessary to reach the correct solutions About creat<strong>in</strong>g new and<br />
astonish<strong>in</strong>g solutions and hav<strong>in</strong>g the courage to carry them through. What characterises<br />
creativity<br />
From words to pictures and visa versa. A suitable idea and its execution <strong>in</strong> all media. The mental<br />
and visual evolution of human be<strong>in</strong>gs. From icons to symbols. The language, its use and function<br />
<strong>in</strong> advertis<strong>in</strong>g. The students’ ability to visualise and f<strong>in</strong>d the essence <strong>in</strong> different problems is<br />
discussed and learned through cases and projects.<br />
Objectives<br />
To give an understand<strong>in</strong>g of the creative process and to give guidel<strong>in</strong>es to establish a creative<br />
environment to fertilise the creation of ideas and to ensure the personal contribution <strong>in</strong> the<br />
creation and evaluation.<br />
Approach<br />
Cases, examples, discussions.<br />
Assignments<br />
Groups<br />
Concept<br />
Description<br />
What is the background for conceptual th<strong>in</strong>k<strong>in</strong>g And what is the reason for it What are the<br />
elements of work<strong>in</strong>g out a successful concept The bra<strong>in</strong>, the heart, the perception, the<br />
selection, the mental levels How is a concept created Projects and examples demonstrate<br />
techniques. How and where is a concept developed By the client or the agency How to<br />
evaluate possible concepts and how to keep a concept also over time<br />
Objectives<br />
Open the m<strong>in</strong>ds to view a concept from “the helicopter” and make them understand the<br />
importance of concentrat<strong>in</strong>g on the correct conceptual approach – and how to evaluate different<br />
options.<br />
Approach<br />
Lecture.<br />
Assignment<br />
See workshop.
<strong>IAA</strong> Diplomuddannelsen<br />
T: 70 22 28 50<br />
E: iaauddannelserne@dncc.dk<br />
W: iaadiplom.dk<br />
Interactive and audiovisual creativity<br />
Description<br />
Facts about film and <strong>in</strong>teractive production. The plann<strong>in</strong>g and preparation process, the cooperation<br />
between client, agency and production companies, choice of production company,<br />
choice of techniques and level for the production, sett<strong>in</strong>g up production plans and budgets, preproduction,<br />
post-production, test<strong>in</strong>g and evaluat<strong>in</strong>g the films.<br />
Objectives<br />
To create an understand<strong>in</strong>g of the possibilities and processes <strong>in</strong> gett<strong>in</strong>g full value of the new<br />
media - and have the knowledge to plan and execute <strong>in</strong>teractive and audio-visual productions.<br />
Approach<br />
Lecture.<br />
Assignment<br />
See workshop.<br />
Workshop creative<br />
Description<br />
Through a process of approx. 1½ months the students work on a specific real case given by a<br />
Danish advertiser. The advertiser briefs the <strong>IAA</strong> students who work out the agency brief<strong>in</strong>g and<br />
the communication strategy and co-operate with the creatives of Den Danske Reklameskole <strong>in</strong><br />
work<strong>in</strong>g out a communication strategy, a creative concept and solutions. Several presentations<br />
dur<strong>in</strong>g the process with feed-back and comments from faculty. F<strong>in</strong>al presentation <strong>in</strong> plenum for<br />
everybody with evaluation and calculation of grades. All campaigns afterwards presented to the<br />
management of the sponsor<strong>in</strong>g advertiser.<br />
Objectives<br />
Give a total experience of all stages <strong>in</strong> a campaign development process.<br />
Approach<br />
Practical with help and guidance from faculty.<br />
Assignment<br />
Group and <strong>in</strong>dividual.