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Automotive Retail Business Study (PDF, 1698 KB) - Roland Berger

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Beside macroeconomic factors the business of each automotive<br />

dealer is significantly influenced by several additional factors<br />

Key factors influencing current dealer situation<br />

OEM Customers Competition<br />

Increased OEM requirements:<br />

> Product portfolio<br />

> Mono- vs. multi-brand management<br />

> Increasing sales price sensitivity<br />

> After market business shifting to IAM<br />

> Increasing individuality cause high efforts<br />

> Increasing discounts/incentives reducing<br />

profitability<br />

> From stationary POS to internet platforms<br />

DEALER BUSINESS ENVIRONMENT<br />

Several forces influencing automotive dealer business<br />

Trends Market area Financials market<br />

> Extension of maintenance intervals<br />

> Expanding future retail/flagship stores to<br />

offer a customer journey/experience<br />

> Increasing competitive pressure in AoI<br />

> Geographical concentration in profitable<br />

regions (metropolitan areas)<br />

> Limited access to credit lines<br />

> Margin erosion in vehicle financing and<br />

insurance business<br />

Source: <strong>Roland</strong> <strong>Berger</strong><br />

120827_Dealer distress rating risk mitigation planning_vf.pptx<br />

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