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Conceptualizing Stigma <strong>and</strong> Barriers <strong>to</strong> Care 57<br />

knocks, <strong>and</strong> when no one answers, <strong>the</strong>y go through <strong>the</strong> house. The second, which I<br />

call <strong>the</strong> Friendster video, is a short PSA that shows all <strong>the</strong> people you are friends with<br />

on Facebook. Then it shows all <strong>the</strong> people you go clubbing with, a smaller group.<br />

That is followed by all <strong>the</strong> people you see on Friday nights <strong>and</strong> watch DVDs with,<br />

an even smaller group. Finally, it asks, “Are you going <strong>to</strong> be <strong>the</strong> one who st<strong>and</strong>s by a<br />

person with mental health problems” The third PSA involves two guys on a couch<br />

playing video games. One discloses <strong>to</strong> <strong>the</strong> o<strong>the</strong>r that <strong>the</strong>y have a mental illness, <strong>and</strong><br />

<strong>the</strong> question is, “Are you going <strong>to</strong> be <strong>the</strong> one who stays, or are you going <strong>to</strong> be <strong>the</strong><br />

one who runs”<br />

The sixth finding involves our labora<strong>to</strong>ry study using a physiological marker<br />

<strong>and</strong> a national survey. The two methods produced <strong>the</strong> same finding, which is that<br />

overall PSA campaigns showed a reduction in <strong>stigma</strong>. But each PSA worked very<br />

differently. The Friendster video is <strong>the</strong> clear winner. This one showed <strong>the</strong> greatest<br />

<strong>and</strong> most consistent reduction in <strong>stigma</strong>tizing attitudes among <strong>the</strong> target audience,<br />

18 <strong>to</strong> 25 year olds. Older respondents found <strong>the</strong> video game PSA insulting, but<br />

<strong>the</strong> younger ones liked it. The Door PSA had ei<strong>the</strong>r no effect or actually increased<br />

<strong>stigma</strong>. It does have some semblance <strong>of</strong> a horror movie trailer so I can see why that<br />

one did not work. I think we have <strong>to</strong> consider <strong>the</strong> plus <strong>and</strong> minus <strong>of</strong> focus groups<br />

in this kind <strong>of</strong> evaluation research. People who come <strong>to</strong> focus groups want <strong>to</strong> help<br />

us make things better so <strong>the</strong>y do not tell us if something is bad. They just try <strong>to</strong> help<br />

us make it better.<br />

The seventh finding from <strong>the</strong> national <strong>stigma</strong> studies was that <strong>the</strong>re have been<br />

modest changes over <strong>the</strong> last decade with regard <strong>to</strong> <strong>the</strong> adoption <strong>of</strong> neuroscientific<br />

beliefs underlying mental illness. We found that significantly more Americans attribute<br />

depression <strong>and</strong> schizophrenia <strong>to</strong> chemical imbalance, as well as <strong>to</strong> genetics,<br />

than was <strong>the</strong> case in <strong>the</strong> past. There are also fewer people associating mental illness<br />

with God’s will. However, <strong>the</strong>re has been some negative change. More Americans<br />

are associating alcohol dependence with bad character. Finally, <strong>the</strong> disappointing<br />

finding from this study is that if we look across <strong>the</strong> different venues in which people<br />

can interact with or reject individuals with mental illness, <strong>the</strong>re has been absolutely<br />

no change in <strong>the</strong> United States along <strong>the</strong>se lines.<br />

In terms <strong>of</strong> general take-away points from this research agenda, <strong>the</strong> science base<br />

is much stronger now than it was a decade ago. The fact that we have been working<br />

in trained disciplinary groups, like this meeting, is very important. Treatment-based<br />

<strong>stigma</strong> has decreased but community-based rejection has not. We need <strong>to</strong> rethink<br />

our models. Since World War II, <strong>the</strong> National Alliance on Mental Illness <strong>and</strong> o<strong>the</strong>r<br />

groups have taken <strong>the</strong> disease model <strong>to</strong> try <strong>to</strong> reduce <strong>stigma</strong>. I do not know if that<br />

model has failed because <strong>the</strong>re are no good data on which <strong>to</strong> make that claim but I<br />

think <strong>the</strong> model has taken us as far as it can go. In fact, Jo Phelan’s research suggests<br />

that <strong>the</strong>re is some backlash <strong>to</strong> <strong>the</strong> genetic attribution <strong>of</strong> mental illness.<br />

Even if PSA campaigns are effective, <strong>and</strong> this is one <strong>of</strong> <strong>the</strong> first studies <strong>of</strong> <strong>the</strong>ir<br />

effectiveness, <strong>the</strong> traditional logistics with regard <strong>to</strong> younger age cohorts <strong>and</strong> <strong>the</strong><br />

development <strong>of</strong> new media suggest that this may not be <strong>the</strong> way <strong>to</strong> go in terms <strong>of</strong><br />

<strong>stigma</strong> reduction. While beliefs <strong>and</strong> attitudes are powerful markers, because <strong>of</strong> <strong>the</strong><br />

LaPierre study that Ron Kessler mentioned earlier, in terms <strong>of</strong> changing <strong>the</strong> hearts<br />

<strong>and</strong> minds <strong>of</strong> Americans that may not be <strong>the</strong> way <strong>to</strong> go. We need <strong>to</strong> think more<br />

strongly about institutional regulations that prohibit people from acting upon<br />

whatever prejudicial beliefs <strong>and</strong> attitudes <strong>the</strong>y might have. We have conducted an<br />

analysis <strong>of</strong> 1,640 hours <strong>of</strong> television showing that at least one time during each unit

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