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Training Manual - NAD Klima

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Section 3.2<br />

CONSTRUCTION COSTS ECONOMY<br />

Management of complaints<br />

How much over 20 years managing complaints due to discomfort, for an area of 20,000 sq.ft. <br />

Example :<br />

One complaint per month and per floor, for a period of 20 years.<br />

1 X 12 X 20 X 150.00$ = 36 000.00$<br />

Which is about 1.80$ per sqf on 20 years.<br />

Cost related to :<br />

• Production loss<br />

• Discomfort<br />

• Absenteeism<br />

• The loss of a tenant<br />

• Complaints management

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