edition - HP Computer Museum

Management Topics
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Customer Maintenance Courses
The Grenoble Training Center (GTC) offers most of
the standard maintenance training customer courses
offered in Cupertino. The following classes are available
to our European Customers:
91303A one class per quarter
91304Al001 7905120125 Seminar
91304A/002 1 class per quarter
91309A 7970 B & E
91310A 1 class per quarter
35068A 9845B 2 classeslyear
91311A HP 250 1 classlyear
The courses are held in the HP Grenoble facilities.
They are taught in English.
Please have your sales rep contact Brigitte Pachoud,
HP comsys 6350, if you need to receive the schedule,
course outline, ordering procedure and pricing.
Also, special courses can be organized either on site
or at Grenoble. Should it be a necessity, then you
should contact Alain Moreau at HP Grenoble (Computer
Support Europe) for a quotation.
your customer wants to start doing his maintenance,
just after the course, you should make sure he has the
proper tools and parts available.
Enhanced OEM Program
Provides Solid Benefits
Hewlett-Packard's OEM Program for 1983 has been
significantly enhanced to help HP OEMs be successful
in today's highly demanding business environment.
These changes are aimed at making HP's OEM Program
the most competitive in the industry. Details on
the program are available from your HP OEM Sales
Representative. The OEM incentives described here
require that you sign contracts or contract amendments
to take advantage of the features. The exact
terms and conditions for the incentives are specified
in the contracts.
HP's OEM Program provides a wide range of business
incentives that new and existing OEMs can benefit
from financially. These incentives are specifically
geared to get new OEMs started faster and help established
OEMs become more profitable. They have a
direct impact on your cost of doing business and can
result in real savings and increased revenues.
Higher Discounts on Demo/Development Systems
To encourage OEMs to use HP equipment, the demo1
development discount on all HP systems has been increased
to 40% (except the HP 3000 Series 64 which is
no longer eligible for a DID discount). These lower
hardware prices mean reduced total costs for OEMs.
To qualify, your organization must be developing a
quality software package which will leverage HP systems
into specific markets.
Multiple Demo/Development Machines
You can buy more than one system of the same type
to demonstrate software to customers or provide additional
resources for programmers. This means lower
expansion costs and an increased ability to demonstrate
solutions to prospects. From HP's viewpoint,
giving OEMs a way to own more demoldevelopment
systems for less money should also reduce the pressure
on HP demo facilities. To qualify, an OEM must
keep all previously purchased demoldevelopment
systems for a period of one year from the purchase
date of the newest system and verify that they are used
for development andlor demonstration purposes. All
purchases of demoldevelopment systems must be
made on an incremental basis.
To help OEMs once they are up and running, HP provides
on-going business assistance in areas vital to the
OEM's success. These incentives have a direct effect
on the OEM's bottom line.
Enhanced Purchase Agreement Discount Structures
The A-1 exhibit to the OEM Purchase Agreement
has been changed to allow the HP250 to receive a
higher discount and be leveraged with the HP3000.
This change allows OEMs working with both
systems to get a higher total discount and provides
more attractive migration from the 250 to the 3000
product line.
Add-On Credits to OEMs for HP End-User Sales
Occasionally an end-user customer that originally
purchased a system from an HP OEM may choose to
buy an add-on or upgrade directly from HP. In these
situations, HP will now give its OEMs a 10% credit
towards future purchases from HP based on the net
selling price of the add-on or upgrade sold. To qualify,
the OEM must have sold the original system and have
a current OEM contract with HP. The credit is limited
to purchases within two years of the original system
shipment date. Additional systems (including personal
computers), laser printers and HP software
products are not eligible for this credit. Application
for the credit must be made within 30 days of the enduser's
purchase order to HP.
Computer News OEM Ed~t~on
January, 1983 3