Healthcare Guide for Veterans - Lebanon VA Medical Center

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Health Education Your providers will teach you about your particular condition, treatments, and medications. To learn more about healthy living, medical tests, diagnoses, diseases, treatments, medicines, and prevention of illness, you can also visit or call the Patient Education Resource Center (PERC) on the 4th floor of Building 17 at the Lebanon VA Medical Center. Films are available for viewing in the PERC as well as in many different areas of the medical center and clinics. For help by phone, call 1-717-272-6621 or 1-800-409-8771 and ask for either of the following: • Patient Education Resource Center (in Building 17, Room 491) - ext. 5356 • Medical Library (in Building 22 on the 3rd floor) - ext. 4746 Classes and support groups are available to help patients and families with issues such as smoking cessation, weight management, diabetes, pain, cancer, COPD, Alzheimer’s Disease, and more. Ask the nurse on your Primary Care team for more information. 42
Important Telephone Numbers Lebanon VA Medical Center: Commercial .................. 1-717-272-6621 Toll-Free .................... 1-800-409-8771 Benefits Counselor ............................................. extension 6088 Billing and Co-pay .................................... extension 4499/4041 DAV Transportation Coordinator .................... extension 4596 Military Sexual Trauma ..................................... extension 5436 My HealtheVet ..................................................... extension 5737 OEF/OIF/OND ............................... extension 5694/5596/4774 Pharmacist ................................................ extension 6009/6010 Prescription Refill ............................................... extension 5991 Release of Information ....................................... extension 6075 Scheduling/Cancelling Appointments ........... extension 5105 Telephone Liaison Care (TLC) .......................... extension 6041 Benefits-VA Regional Office, Philadelphia ................. 1-800-827-1000 COLT (County of Lebanon Transit Authority) ............... 717-272-3058 Emergency ...................................................................................... 911 Health Benefits Service VHA National Hotline ......... 1-877-222-8387 Suicide Hotline .............................................. 1-800-273-TALK (8255) Vet Center, Harrisburg ................................................... 717-782-3954 Vet Center, Lancaster ..................................................... 717-283-0735 43
Page 1 and 2: Healthcare Guide for Veterans April
Page 3 and 4: Table of Contents Medical Center Di
Page 5 and 6: Introduction to Your VA Healthcare
Page 7 and 8: Enrollment Once you have completed
Page 9 and 10: • Veterans with VA-rated service-
Page 11 and 12: Combat-Related Programs Combat Vete
Page 13 and 14: Income Verification Financial/Co-Pa
Page 15 and 16: Hardship Determinations & Waivers F
Page 17 and 18: Dual Care Health Insurance If you a
Page 19 and 20: Medications & Prescriptions 2. Once
Page 21 and 22: Medications & Prescriptions Picking
Page 23 and 24: Primary Care Telephone Care (also k
Page 25 and 26: Specialists A specialist is a medic
Page 27 and 28: Dental Services Note: Veterans disc
Page 29 and 30: Home, Community and Long Term Care
Page 31 and 32: Home, Community and Long Term Care
Page 33 and 34: Mental and Behavioral Health Servic
Page 35 and 36: Special Benefits and Programs Visua
Page 37 and 38: Medical Equipment and Sensory Aids
Page 39 and 40: Travel Benefits Travel Benefits/Tra
Page 41: Concerns Quality Care You are encou
Page 45 and 46: Retail Store, Food Court, Vending V
Page 47 and 48: Lebanon VA Medical Center Campus Si
Page 50: 1700 South Lincoln Avenue Lebanon,

Healthcare Guide for Veterans - Lebanon VA Medical Center

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