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Annual Report 2010 - Tenaga Nasional Berhad

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10 TENAGA NASIONAL BERHAD ANNUAL REPORT <strong>2010</strong><br />

Investor<br />

Relations<br />

(CONT’D)<br />

• Website. TNB recognises the need to<br />

provide relevant, timely and comprehensive<br />

information to shareholders and general<br />

public. For this purpose, TNB maintains a<br />

website, www.tnb.com.my, that provides<br />

information on the latest development<br />

impacting the Group.<br />

TNB is represented by the Senior Management<br />

in activities involving shareholders and the<br />

financial community, reflecting TNB’s<br />

commitment in providing latest developments<br />

impacting the financial and operational<br />

performance of the Group to the shareholders.<br />

DIVIDEND<br />

RM mn<br />

1,400<br />

1,200<br />

1,000<br />

800<br />

600<br />

400<br />

200<br />

70.0%<br />

60.0%<br />

50.0%<br />

40.0%<br />

30.0%<br />

20.0%<br />

10.0%<br />

DIVIDEND POLICY<br />

TNB’s commitment to its shareholders is<br />

further reiterated through the Group’s<br />

Dividend Policy, which plans to provide stable<br />

and sustainable dividends to shareholders<br />

while maintaining an efficient capital structure<br />

and ensuring sufficient funding for future<br />

growth. Under this policy, TNB will endeavour<br />

to distribute 40-60 per cent of the Company’s<br />

annual free cash flows as dividends.<br />

IMPROVED SERVICES<br />

The perception of the financial community on<br />

the Group is of the utmost importance as<br />

they play an important role in shaping the<br />

Group’s reputation and successes.<br />

0<br />

FY05<br />

FY06<br />

Dividend Paid<br />

FY07<br />

FY08<br />

FY09<br />

Dividend Payout<br />

In efforts to continuously improve relationships with shareholders and the<br />

financial community, the Investor Relations Department conducts annual<br />

surveys in order to gather information and suggestions on how to better serve<br />

them. The survey captures the satisfaction level of the financial community<br />

ranging from how information is disseminated to how easy it is for them to<br />

conduct meetings with Top Management. The survey is used to identify<br />

problem areas and the needs of the financial community in order to make<br />

well-informed decisions on the Group.<br />

CREDIT RATINGS<br />

TNB continues to exhibit a sound credit rating. For the year under review, the<br />

Group was rerated upwards by two agencies, despite the past year’s economic<br />

slowdown. The credit ratings are as follows:<br />

FY10<br />

0.0%<br />

• Moody’s Baa1<br />

• Standard & Poor’s BBB+<br />

• RAM Holdings AAA<br />

• MARC AA+

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