3.0 Chapter 3: Research Methodology and Data ... - DSpace@UM

Based on Figure 3.3.1.4 and Table 3.3.1.4, the result depicted that 50% of the
academia from these eight (8) HLI is practicing knowledge sharing. Then,
followed by 14.4% of the academia are currently using KM techniques to
acquire knowledge and applying KM strategies in these HLI. However, there
were ten (10) respondents (Table 3.3.1.4) who have feedback that no knowledge
is acquired and shared among the academia within the HLI. This could be due to
the factors or reasons stated in Section 2.6, that the academia is to contribute
incorrect or misleading knowledge or in fact, difference in individual’s beliefs,
cultures and ethnics can be also the barriers that affect knowledge sharing.
Throughout the survey, the data has shown that out of these eight (8) HLI, most
of the HLI do not have Research Department for knowledge capture. This can
be concluded that, the academia from these HLI may be sharing their
knowledge among themselves without proper KM procedures and place to store
the knowledge.
As a result, it was suggested that the KM process which is applied in Motorola,
Malaysia (Section 2.3.1, Figure 2.3.1(c)), features of KMS for MMU (Section
2.4.2, Figure 2.4.2) and UPM (Section 2.4.3) can be incorporated into the
proposed KMS so that, the knowledge can be managed and stored with proper
procedures and steps.
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