3.0 Chapter 3: Research Methodology and Data ... - DSpace@UM
3.0 Chapter 3: Research Methodology and Data ... - DSpace@UM
3.0 Chapter 3: Research Methodology and Data ... - DSpace@UM
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In conclusion, out of these three (3) features, most respondents would<br />
prefer Feature 1 to be implemented into the proposed KMS as most of the<br />
knowledge can be shared among the academics. On the other h<strong>and</strong>, least<br />
respondents would prefer Feature 2 to be included into the KMS because<br />
these end user tools can be obtained from other systems.<br />
Based on the respondents’ feedback, the proposed KMS would be implemented<br />
with the feature to motivate the academia in contributing the knowledge in order<br />
to increase the knowledge capacity.<br />
3.4. Analysis on Knowledge Management in Existing Higher Learning Institutions<br />
With reference to the data that were analyzed through questionnaire <strong>and</strong><br />
interviews, the main problem is that most of the HLI do not implement KM due to<br />
the lack of KM enforcement from top management <strong>and</strong> practices of KM among the<br />
academia. The result has also shown that, majority of the academia from HLI that<br />
have applied KM have better underst<strong>and</strong>ing of KM than those from HLI that have<br />
not applied KM. This is because KM is part of the requirement for these HLI <strong>and</strong><br />
all the academia are required to follow the KM strategies <strong>and</strong> rules. Besides, these<br />
KM strategies <strong>and</strong> rules can also be enforced by creating KM framework <strong>and</strong> KM<br />
portal in HLI for example KM framework <strong>and</strong> KM portal in MMU (Section 2.4.2)<br />
<strong>and</strong> UPM (Section 2.4.3).<br />
Apart from that, knowledge sharing (Figure 3.3.1.3 <strong>and</strong> Figure 3.3.1.4) seems to be<br />
one of the key elements of KM, which is being practiced by the academia during<br />
their daily jobs even though KM is not implied in these HLI. However, there are<br />
some significant differences between HLI with <strong>and</strong> without KM in knowledge<br />
sharing. HLI that have applied KM may store the knowledge in the KM portal for<br />
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