3.0 Chapter 3: Research Methodology and Data ... - DSpace@UM

Most of these HLI have not created proper mechanism to allow knowledge
sharing like most of the business organizations did. As shown in Figure 3.3.1.5
and Table 3.3.1.5, forty-two (42), which is 40.4% of the respondents, do agree
that the CKO should be appointed as KM Leader as they are able to enforce the
use of KM and influence the academic staffs to apply KM concept in HLI.
Besides a KM unit which can be formed by non-academic or academic staffs,
can be managed by CKO, so that the support staff will help in developing the
KM system and the academia would involve in contributing the content and
knowledge to the system.
However, they were thirty (30) or 28.8 % of the respondents who have feedback
that, the Dean of the faculty should be assigned as the KM Leader.
Among the academia, only five (5) respondents have agreed that the
administrative staffs should be assigned as KM Leaders as the administrative
staffs may be overloaded with their daily tasks and jobs.
On the other hand, it was suggested that, another way is to form a KM unit with
KM Research Department that in charge of the KM in the HLI. In this case, KM
unit should be formed by a group of academia whom would be the users of the
proposed KMS, and the CKO should be appointed to be responsible in
managing the KM unit, and the Dean of each faculty would be the KM Leader
to assist the appointed CKO.
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