2nd Quarter - HFS Federal Credit Union

Protecting Your Identity
Identity thieves steal your personal information to commit fraud. They
can damage your credit status and cost you time and money restoring
your good name. To reduce your risk of becoming a victim, follow the
tips below:
Tips for Preventing Identity Loss
• Don’t carry your Social Security
card in your wallet or write it on
your checks. Only give out your
SSN when absolutely necessary.
• Protect your PIN. Never write a
PIN on a credit/debit card or on a
slip of paper kept in your wallet.
• Watch out for “shoulder surfers.”
Use your free hand to shield the keypad when using pay phones and ATMs.
• Collect mail promptly. Ask the post office to put your mail on hold when you
are away from home for more than a day or two.
• Pay attention to your billing cycles. If bills or financial statements are late,
contact the sender.
• Keep your receipts. Ask for carbons and incorrect charge slips as well. Promptly
compare receipts with account statements. Watch for unauthorized transactions.
• Tear up or shred unwanted receipts, credit offers, account statements, expired
cards, etc., to prevent dumpster divers getting your personal information.
• Store personal information in a safe place at home and at work. Don’t leave it lying
around.
• Don’t respond to unsolicited requests for personal information in the mail, over the
phone or online.
• Install firewalls and virus-detection software on your home computer.
Financial Calculators
As an additional service to our members, HFS has added financial calculators on our
website for you to use. We have a wide variety of calculators including those used
to calculate mortgage payments, savings, loan payments, retirement funds, and
more. Visit www.hfsfcu.org to start computing today. They will not only help you in
your decision making, but can be a great financial
planning tool. Best of all they are completely free
and you will have access to them 24 hours a day,
seven days a week.
If you have any questions please feel free to call
930-1400.
Driveway Improvements
Please pardon the inconvenience as we continue our renovations of the Hilo office with
driveway improvements. We are widening the Ululani street entrance to make it both safer
and easier to use. Office hours remain the same, and, weather permitting, the improvements
should be completed quickly. We are committed to providing you with the highest
level of member satisfaction, and thank you for your patience during this renovation.
HOLIDAY CLOSINGS
Memorial Day. . . . . . . . . . . . . . . . . . . . . . . Monday, May 31, 2010
Independence Day. . . . . . . . . . . . . . . . . .Monday, July 5, 2010
Labor Day. . . . . . . . . . . . . . . . . . . Monday, September 6, 2010
Columbus Day. . . . . . . . . . . . . . . . . .Monday, October 11, 2010
Veterans Day. . . . . . . . . . . . . . . Thursday, November 11, 2010
Thanksgiving Day. . . . . . . . . . .Thursday, November 25, 2010
Christmas Day. . . . . . . . . . . . . . Saturday, December 25, 2010
HOURS & LOCATIONS
HILO
632 Kinoole Street
M-F 8:30am-5:00pm
Drive-Up Window
M-F 8:30am-5:00pm
SAT. 8:30am-1:30pm
KONA-COAST
SHOPPING CENTER
74-5586 Palani Rd.
M-F 9:00am-6:00pm
SAT. 9:00am-1:30pm
KEAAU
16-589 Old Volcano Road
M-F 8:30am-5:00pm
SAT. 8:30am-1:30pm
Drive-Up Window
M-F 8:30am-5:00pm
SAT. 8:30am-1:30pm
KEALAKEKUA
81-958 Halekii Street
M-F 8:30am-5:00pm
PRINCE KUHIO
111 E. Puainako Street
M-F 9:00am-6:00pm
SAT. 9:00am-1:30pm
WAIMEA CENTER
65-1158 Mamalahoa Hwy.
M-F 9:00am-6:00pm
SAT. 9:00am-1:30pm
CALL CENTER
808-930-1400
800-216-2666
M-F 8:30am-6:00pm
SAT. 8:30am-1:30pm
ONLINE SERVICES
www.hfsfcu.org
EMAIL ADDRESS
hfsfcu@aloha.net
MAXX Audio Response
808-930-1489
1-877-930-1489
LOST OR STOLEN VISA CARDS
Monday thru Friday
Toll free (800) 808-7230
After Hours and Weekends
Toll free (800) 991-4964
LOST OR STOLEN
DEBIT CARDS & SHARE CARDS
After Hours and Weekends
Toll free (888) 643-3888
DESIGN & LAYOUT:
Alexander Kay-Wong