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EF summer 08.indd - National Association of Professional Allstate ...

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income. I was also incensed that the<br />

meeting that I drove two hours and fifteen<br />

minutes one-way to attend lasted a<br />

total <strong>of</strong> 15 minutes! There was no Q&A.<br />

I would have expected much more from<br />

a meeting <strong>of</strong> this magnitude. In the end,<br />

15 minutes was all our careers were worth<br />

to <strong>Allstate</strong>. This deeply disturbed me.<br />

After the meeting, I stopped in the ladies<br />

room where I ran into a newer agent<br />

who asked “What did you think <strong>of</strong> that”<br />

I replied by saying “I can tell you right<br />

now there will be a class action lawsuit.”<br />

Little did I know that I would be the one<br />

spearheading it.<br />

I remember the long drive home that<br />

day – I was in a state <strong>of</strong> shock and disbelief.<br />

When the company announced that it<br />

was having the meeting, I assumed that it<br />

would be to convert us to the EA contract.<br />

<strong>EF</strong>: Were there other reasons<br />

Kafka: Yes. There were a number <strong>of</strong><br />

confidential side deals being worked out.<br />

Certain agents were given ‘Top-up bonuses’<br />

for which they had to sign confidentiality<br />

agreements. These agreements<br />

were for Agency Manager positions and<br />

Business Development Agents. I was<br />

stunned that I wasn’t <strong>of</strong>fered one. Adding<br />

insult to injury, I found out that a<br />

one-time <strong>National</strong> Champion awardwinner<br />

was <strong>of</strong>fered such a deal. I could<br />

see that it was all about favoritism and<br />

discrimination, not qualifications. I felt<br />

as if I was being demoted from an entrepreneur<br />

to an order processor and then<br />

forced to report to one <strong>of</strong> my former colleagues<br />

– this loss <strong>of</strong> prestige weighed<br />

heavily on my decision to leave.<br />

<strong>EF</strong>: How were you treated in the months<br />

leading up to your departure<br />

Kafka: At first management shunned<br />

me because I wasn’t embracing the new<br />

model and because I became vocal. Then<br />

it seemed that they were pushing me out<br />

the door.<br />

<strong>EF</strong>: How would you describe the mood <strong>of</strong><br />

agents in Canada today<br />

Kafka: Solemn is how I would describe<br />

it. Many <strong>of</strong> them [the agents] still don’t<br />

get it. They don’t realize that after the<br />

24 months working notice, which will<br />

end 8/31/2009, <strong>Allstate</strong> won’t owe them<br />

NEWS<br />

May 21, 2008 (Hamilton, Ontario)<br />

Hamilton, Ontario<br />

RELEASE<br />

Class Action Lawsuit Commenced against <strong>Allstate</strong><br />

with respect to Constructive Dismissal <strong>of</strong> All<br />

Agents Across Canada<br />

A Statement <strong>of</strong> Claim was issued in the Ontario Superior Court <strong>of</strong> Justice in<br />

Toronto on May 20, 2008 claiming damages for breach <strong>of</strong> contract and breach <strong>of</strong><br />

the Employment Standards Act, S.O. 2000, c.41 on behalf <strong>of</strong> all individuals in<br />

Canada who were employed by <strong>Allstate</strong> as agents as <strong>of</strong> July 24, 2007.<br />

The Statement <strong>of</strong> Claim seeks damages <strong>of</strong> more than $60,000,000.00.<br />

The plaintiffs, Esther Kafka, Ketal (Ken) Patel and Mark Cassells, have brought<br />

the action under the Class Proceedings Act, 1992.<br />

The Statement <strong>of</strong> Claim alleges that on July 24, 2007, <strong>Allstate</strong> unilaterally announced<br />

substantive material changes to the employment contract terms with all<br />

<strong>of</strong> its sales agents, numbering approximately 450, across Canada.<br />

The Statement <strong>of</strong> Claim alleges that all agents were employed under the same<br />

or substantially the same terms and conditions and that the changes unilaterally<br />

announced were to be implemented September 1, 2007.<br />

The Statement <strong>of</strong> Claim furthermore alleges that the changes introduced by<br />

<strong>Allstate</strong> strip agents <strong>of</strong> their renewal books <strong>of</strong> business and closes 256 agent locations<br />

throughout Canada consolidating those locations.<br />

The Statement <strong>of</strong> Claim furthermore alleges that the compensation system for<br />

<strong>Allstate</strong> agents changed effective September 1, 2007.<br />

The claim is being pursued by Scarfone Hawkins LLP <strong>of</strong> Hamilton, a law firm<br />

with significant experience in handling class action claims on behalf <strong>of</strong> plaintiffs.<br />

The Statement <strong>of</strong> Claim contains allegations which have yet to be proven in Court.<br />

Counsel for the plaintiffs, David Thompson and Matthew Moloci say that the<br />

proposed class proceeding represents not only the preferable procedure for dealing<br />

with this dispute, but the only available procedure presenting an opportunity<br />

for redress for class members.<br />

For more information contact David Thompson at Scarfone Hawkins LLP, 905-<br />

523-1333 or thompson@shlaw.ca.<br />

Summer 2008 Exclusivefocus — 21

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