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NAPAA - National Association of Professional Allstate Agents, Inc.

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feature<br />

Anticipating our New Future<br />

One agent’s perspective<br />

commanders, are sometimes credited<br />

with incredible luck in overcoming certain<br />

adversities. In reality, they simply<br />

apply their learned powers <strong>of</strong> deductive<br />

reasoning. That is, for them, it is a matter<br />

<strong>of</strong> looking at the past in order to anticipate<br />

what might happen in the future,<br />

and then act accordingly.<br />

In spite <strong>of</strong> the obvious benefits <strong>of</strong> using<br />

historical knowledge, there are those<br />

<strong>of</strong> us who prefer tackling life’s challenges<br />

as they come along. These “free spirits”<br />

are frequently destined to repeat avoidable<br />

mistakes until “history” catches up<br />

with them.<br />

Someone once said, “Telling the future<br />

by looking at the past is like driving a car<br />

by looking in the rearview mirror.”<br />

The problem with this axiom is that<br />

it assumes that we should all be amnesiacs<br />

and wake up each day with a handicapped<br />

ability to control our future actions<br />

because we have no knowledge <strong>of</strong><br />

past events. Perhaps it might be more acceptable<br />

to state: In order to anticipate the<br />

future, one <strong>of</strong>ten has to look to the past. We<br />

do exactly this on a daily basis, with little<br />

or no conscious effort. We know, for example,<br />

that if we leave home at an early<br />

enough time, we can avoid the crush <strong>of</strong><br />

commuter traffic. We also recognize the<br />

various stalling tactics teenagers utilize<br />

just before bedtime. Our lives are built<br />

on our ability to learn from past experi-<br />

ence and through this gained knowledge,<br />

we either modify our behavior, or failing<br />

this, we simply accept the path unfolding<br />

before us with all <strong>of</strong> its associated consequences.<br />

In complete contravention to the last<br />

axiom, if we are about to invest our precious<br />

financial assets in mutual funds, we<br />

are always cautioned: Past performance is<br />

not a guarantee <strong>of</strong> future results. Although<br />

this disclaimer is designed to absolve the<br />

investment company from the ire <strong>of</strong> an<br />

angry investor who has lost his fortune,<br />

it does little in the way <strong>of</strong> changing our<br />

habit <strong>of</strong> looking at the history <strong>of</strong> a fund<br />

in order to attempt to predict its behavior<br />

in the future.<br />

People who are successful, such as<br />

businesspeople, coaches and military<br />

Hey Look….there’s Elvis!<br />

These days, many, if not most, <strong>Allstate</strong><br />

agents are relatively new to the<br />

company. Although a closely guarded<br />

secret, the high agent turnover rate at<br />

<strong>Allstate</strong> has arguably produced the most<br />

inexperienced agency sales force in company<br />

history. Recent hiring blitzes aside,<br />

many <strong>of</strong> these new agents either sought<br />

out what they thought was an entrepreneurial<br />

opportunity, or they responded to<br />

the lure <strong>of</strong> working for a large Fortune<br />

500 company. Once in the hiring loop,<br />

agents are promised they can: “be their<br />

own boss,” “you can work independently,”<br />

and “can partner with an industry powerhouse.”<br />

Prospective agents are told they<br />

can open an agency’s doors with as little<br />

as $50,000 in liquid capital, but it seems<br />

they are <strong>of</strong>ten hired with far less.<br />

Because the hiring process is surprisingly<br />

short (in some cases about two<br />

months), prospective hires are afforded<br />

little time to perform certain elements <strong>of</strong><br />

their due diligence prior to signing <strong>Allstate</strong>’s<br />

EA agreement. Certainly, it would<br />

be wise idea for them to “shadow” an existing<br />

agency in a non-competing market,<br />

or interview several existing agents<br />

over the phone. But should prospective<br />

Summer 2011 Exclusivefocus — 47

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