Security report 01 - CSC

LEADINGedgeforum
CSC’s Centers of Excellence

Foreword
Organizations worldwide are adapting to a changing competitive
environment. Outsourcing, global business expansion, national
security, rapid changes in information technology, and fierce
competition between existing and emerging companies in the
commercial and government sectors are all elements of this new
environment. CSC helps clients face these challenges through its
Centers of Excellence.
CSC boasts 17 unique Centers of Excellence – all designed to help clients
succeed through innovative IT solutions and strategies. Each Center is
staffed with a pool of talented people focused on IT segments of interest
in the commercial and government arenas. The Centers’ focus on specific
domains enables clients to tap expertise in their particular area of need.
Center experts often participate in beta testing of emerging technologies,
enabling the Centers to stay at the forefront of product development and
at times influence the outcome. The Centers of Excellence program
fosters a networked community of Centers. Centers are encouraged
to communicate and share knowledge with each other to leverage their
specialized expertise for all clients.
CSC establishes Centers of Excellence according to rigorous criteria.
All Centers have a designated set of resources, including a dedicated
demonstration facility. Because the Centers are not static but change
with technology discoveries and market needs, the Leading Edge Forum
continually evaluates the Centers to ensure relevance and ongoing viability
as well as to identify new Centers.
Centers showcase CSC’s technology prowess and offer clients a way to
explore and prototype state-of-the-art solutions in a safe environment
that maximizes innovation and results.The following pages highlight the
capabilities of each Center, and collectively demonstrate the diversity of
CSC’s technical talents.
3

CSC’s Centers of Excellence
Aerospace Communications and Engineering 1
Air Traffic Management 2
Banking 3
Best Manufacturing Practices 4
Border and Immigration Solutions 5
CSC e4 SM and Business Process Management 6
Enterprise Network Managed Services 7
High Performance Computing 8
Life Insurance, Annuities and Pensions 9
Natural Resources 10
Program Control 11
Property and Casualty (General) Insurance 12
Secure Telecommunications 13
Security 14
Service Oriented Architecture (SOA) 15
Test Automation 16
Training 17

CENTER OF EXCELLENCE FOR:
Aerospace Communications
and Engineering
The Aerospace Communications and Engineering Center of Excellence brings to CSC clients unparalleled aerospace
knowledge in areas such as flight software, simulations, planning and scheduling, space communications, data processing,
flight dynamics and systems engineering. Leveraging over 30 years of experience and expertise from serving the needs of the
U.S. National Aeronautics and Space Administration (NASA), the U.S. National Oceanic and Atmospheric Administration
(NOAA), and the aerospace industry across many disciplines, the Center offers innovative solutions to critical problems
throughout the federal and commercial sectors.
The Center’s leading-edge spacecraft support and operations solutions are adaptable to the broader aerospace industry and
can be used in a variety of commercial applications in aerospace. The high reliability needed in aerospace systems translates
to other applications as well, such as applications for power plants, factories, train stations, hospitals and network-centric
warfare. The Center’s existing solution set offers tailorable plug-and-play components, scalability, planned technology
innovation infusion, technical flexibility and reduced cost of development and operations.
Lanham-Seabrook,
Maryland
Contacts:
Duane Soskey
dsoskey@csc.com
Robert Zepp
rzepp@csc.com
The Center offers CSC and clients focused expertise in areas such as:
• Flight software
• Ground control systems and middleware
• Mission planning and scheduling
• Science data processing and data archiving
systems
• Spacecraft and ground simulators
• Space and earth science
• Spacecraft orbit analysis
• Network and security engineering
• Instrument checkout and calibration
• Lights-out, automation, and process control
• Front-end processors
• Spacecraft requirements analysis and operations
concepts
• Systems engineering
• Systems verification and validation
• Project management
---The Center maintains three in-house lab facilities that can be leveraged for a variety of purposes including newer
technology validation, prototype design and development, demonstrations, and project development. The labs enable CSC
to effectively design, develop, test and manage aerospace and commercial projects. The Center maintains its cutting-edge
focus through well-established, close -working relationships with numerous alliance partners and more than 10 universities.
CSC and clients working with the Center benefit from the concentrated expertise of over 50 focused professionals with PhD,
Masters, or Bachelor of Science degrees, including CSC’s astronaut-astrophysicist Dr. Ron Parise, who has flown as a mission
specialist on two shuttle missions. Center staff participate in the American Institute of Aeronautics and Astronautics (AIAA),
Institute of Electrical and Electronics Engineers (IEEE), American Astronautical Society (AAS), American Geophysical
Union (AGU), and other professional and standards organizations. The Center is part of a business unit with ISO 9001:2000
registration and Software Capability Maturity Model (SW-CMM) Level 5 independent certification from the Software
Engineering Institute (SEI).
1

CENTER OF EXCELLENCE FOR:
Air Traffic Management
Egg Harbor,
New Jersey
Rockville,
Maryland
Boston,
Massachusetts
Sunnyvale,
California
Contacts:
Robert Beard
rbeard@csc.com
Carl Robinson
crobinso@csc.com
CSC’s Air Traffic Management Center of Excellence supports the worldwide aviation community with air traffic
management (ATM) solutions that range from the research of new concepts and decision support tools to the development,
deployment and operation of ATM systems. With more than 30 years of experience in ATM, CSC’s unique capabilities span
areas such as air traffic flow optimization, regional metering, air-ground data link and tactical air traffic control for all
phases of flight. The Center’s labs in New Jersey, Maryland, Massachusetts and California demonstrate CSC’s capabilities not
only as a product-independent ATM systems integrator but also as a systems and applications developer.
The Center is active in both developing enhancements to today’s ATM system and exploring new operational concepts for
future ATM. ATM encompasses the broad range of systems that interact with air traffic control, including traffic flow
management systems, airline operations systems and techniques, and aircraft systems. The Center specializes in applying the
latest information technologies to ATM. This includes business rules, system-wide data and metadata approaches, and CSC’s
e4 SM methodology for developing new decision support tools and integrating them with legacy ATM systems.
Activities at the Center include research, design, development, and deployment of
new computer systems for:
• Air traffic flow management
• Near-real-time operations and control of air traffic using ground-based and aircraft-based technologies
• Strategic planning (several hours in advance) for near-real-time operations
• Analysis and modeling of potential future operational concepts and future decision support tools
• Security enhancement of the air transportation system
• Modeling of predicted future air transportation loads and potential benefits from new operations concepts and new
decision support tools
• Enhanced human-computer interfaces
• Simulation, testing and data analysis of decision support tools
Resources
The Center is an active participant in NASA research efforts, developing new concepts and prototypes for
ATM systems of the future. Products developed by CSC under this research model are being prototyped and
used in ATM operations.
Center employees are active participants in the Air Traffic Control Association and regularly provide papers
and conference briefings at the annual ATCA Conference. Center specialists also actively participate in RTCA,
the industry-wide standards organization for ATM. Many Center specialists are former professors or
currently serve as adjunct professors at colleges and universities.
2

CENTER OF EXCELLENCE FOR:
Banking
The Banking Center of Excellence showcases CSC’s business expertise and technology prowess in the retail banking industry.
The Center provides banking solutions for clients worldwide in the areas of core banking, card and electronic payment
systems, customer relationship management, remittance processing, loan processing and servicing, and check image
archiving. Some of the world’s largest financial institutions rely on these function-rich, scalable solutions to support
mission-critical processing. These solutions include Hogan Banking and K3000 (Europe) for core banking; CAMS II Credit
Card for card, merchant and debit card management; CheckVision for check imaging; and FraudVision for fraud detection.
The Center and IBM have joined forces to deliver world-class solutions that combine CSC’s hands-on systems integration
proficiency and deep industry knowledge with the Web-based design and open-standards-based technology of IBM. CSC
and IBM have teamed together to leverage IBM software and hardware to develop prepackaged, repeatable enterprise
applications and next-generation solutions. Through this relationship, CSC has leveraged IBM’s Knowledge Solutions Lab
and the training certification programs based on IBM technologies.
Organizations can leverage the Center to:
• Achieve dramatic improvements in process efficiency
by participating in technology frameworks or business
transformation discussions that create innovative
options for technology and business users.
• Evaluate and pilot the configuration of new bank
products, methodologies and concepts using CSC’s
banking systems.
• Access performance benchmarks and scalability studies
that have been completed for CSC’s banking solutions.
• Complete a core banking system functional analysis that
identifies functions that a bank can further exploit to
realize additional business value.
• Access hands-on learning environments to further
understand system parameters for business-case scenario
development.
• Review a full range of SWIFT (Society for Worldwide
Interbank Financial Telecommunication) service
optionsthat are available in the Germany Center.
• Attain total immersion and solid system knowledge transfer
by attending the system training that is part of the Center.
• Analyze the latest compliance and regulatory updates to
develop risk management strategies and practices.
• Complete a (European) cross-border gap analysis for
retail banking functionality (regulatory requirements,
banking product terms and conditions, process definition)
and develop a central development cross-border roll out
operational model.
• Perform a core banking process and best practices
analysis that identifies a retail banking best practices
architecture (from a business point of view) and a
service repository (from a Service-Oriented
Architecture perspective).
• Reduce the total cost of ownership (TCO) for IT by
examining a variety of technology options and frameworks
generated through TCO “yellow pad” briefings.
Dallas,
Texas
Oakland,
California
Wiesbaden,
Germany
Contacts:
USA
LaDonna Hansen
lhansen7@csc.com
Europe
Udo Milkau
umilkau@csc.com
Resources
The Center is staffed by over 350 banking and cards industry and application experts, project managers,
solution programmers and solution architects from a global resource pool. This pool provides a range of
capabilities customized for retail banking: business assessments, business process engineering, systems design,
solution implementation, systems integration, technical architecture services, training and customer support.
The Center’s technology resources have been certified in the following IBM technologies and certifications:
TotalStorage, eServer, Ready for Tivoli, and ClusterProven system designations. The Center’s resources also
carry the specific Project Management, Six Sigma, and Software Engineering Institute (SEI) Capability
Maturity Model (CMM) certifications and designations that are appropriate for their regional center.
3

CENTER OF EXCELLENCE FOR:
Best Manufacturing Practices
College Park,
Maryland
Contact:
Renee Strain
rstrain2@csc.com
The Best Manufacturing Practices (BMP) Center of Excellence is one of several technical Centers of Excellence sponsored by
the Manufacturing Technology Program in the U.S. Office of Naval Research. CSC is an integral component of the BMP
Center, providing critical engineering and technical expertise.
A winner of the Innovation in American Government and Hammer Award, the Center’s goal is
to improve the global competitiveness of the U.S. industrial community by identifying,
validating and documenting best practices in manufacturing. By sharing best practices among
industry, government and academia, the Center has become a national resource for helping
organizations benchmark with the best, apply lessons learned from industry, and avoid costly
and time-consuming duplication of effort. The Center’s experts foster sharing of information by regularly speaking at
industry, government and academic conferences as well as colloquia and workshops.
For over a decade, CSC’s role has been to provide expert engineering and analytical and technical support to the BMP Program
Manager to disseminate best practices and technology throughout industry. CSC has made significant contributions to technical
risk identification and mitigation, process improvements and emerging technologies.
The CSC technical staff consists of engineers, scientists and various other subject matter experts. Their extensive experience
includes material, component, product, design and failure analyses of metallic, semi metallic and polymeric components.
Techniques used to solve materials problems include thermal, stress and vibration analyses; optical microscopy; scanning
electron microscopy/energy dispersive X-ray analysis (SEM/EDX); and Fourier Transform Infrared Spectroscopy (FTIR).
Capabilities
• Deployment of the Technical Risk Identification and Mitigation System (TRIMS) and Program Manager’s Work Station
(PMWS), both developed by CSC on behalf of the U.S. Navy for implementation within the Defense Acquisition
community.These applications are a critical tool for early identification and mitigation of technical risks throughout the
manufacturing process life cycle.
• Technical experts who benchmark best practices throughout the U.S. industrial base on behalf of the U.S. Navy and the
Office of Naval Research.
• Identification of quantifiable metrics, analysis of data, and development of improvement plans in compliance with Six
Sigma quality requirements.
Benefits
• Organizations can identify and apply industry best practices.
• Organizations become part of a vast, mutually supportive information exchange network.
• Organizations receive risk management, engineering support and failure analysis through integrated problem solving.
Resources
The Center employs numerous certified professional engineers and staff members with expertise in Six Sigma
and other best-practice and benchmarking methodologies. Many of the engineers are highly qualified and
Professional Engineer certified. These professionals conduct best-practice surveys, develop and maintain
PMWS and related tools, and provide onsite IT, technical and administrative support for the Center, its clients
and BMP satellite centers.
The Center partners with the Defense Acquisition University, the U.S. Department of Commerce’s Bureau of
Industry and Security, and the University of Maryland’s Maryland Technology Enterprise Institute (MTECH) and
Clark School of Engineering. These partnerships strengthen the U.S. industrial base by further broadening the
reach of BMP’s core competencies throughout government, industry and academia.
4

CENTER OF EXCELLENCE FOR:
Border and Immigration Solutions
In the face of growing populations, changing socioeconomic realities marked by increased population migration, rising
levels of economic interdependence and a shifting global security environment in which terrorism blends with transnational
criminal activities, governments face complex challenges associated with balancing economic and political openness against
critical security concerns. On the domestic front, immigration and border control services are expected to accurately and
affordably mediate the problems associated with managing high volumes of cross-border traffic while accommodating the
free flow of commerce according to dynamic immigration policies and threat levels.
CSC's Border and Immigration Solutions (BIS) Center of Excellence is designed to help government organizations achieve
their border security and immigration goals by deploying solutions involving large-scale management of personally
identifiable information (e.g., drivers' licenses, passports, voter registration IDs, national identity cards), credential applicant
risk analysis (e.g., visas), border event case management and immigration services delivery and enforcement. The Center's
mission is to provide clients with one-stop access to solution planning capabilities for projects involving the assessment of
identity claims (e.g., civil identification, immigration processing); the evaluation of immigration, criminal and national
security risks; sharing of intelligence and information; deployment of reliable identity credentials (e.g., national identity,
passports, trusted traveler programs); issuance of visas and other secure documents; and management of cases and
incidents. Principal consultants provide a combination of subject matter expertise, business and political acumen and
consulting and system integration experience to facilitate the creation, delivery and support of well designed, comprehensive,
practical and achievable customer-focused solutions.
Washington, DC
Contacts:
Tim Ruggles
truggles@csc.com
Ben Gianni
bgianni@csc.com
Chris Wiesinger
cwiesinger@csc.com
Dale Luddeke
dluddek2@csc.com
Working with other CSC divisions and Centers of Excellence, the BIS Center provides integrated solutions for managing
personally identifiable information in several areas, including civil and commercial identity management, business process
management, identity-based risk assessment, immigration IT infrastructure modernization and business process transition
planning and secure inter- and intra-agency data sharing.
Capabilities
CSC’s Border and Immigration staff provide the following services:
• Strategic and transformation planning
• Identity assessment and management
• Secure identification and credentialing
• Risk assessment and management
• Case and incident management
• Client processing, entry-exit systems
The BIS Center maintains a demonstration center chartered to instantiate and prove the viability of alternative logical and
physical solution architectures using loosely-coupled commercial-off-the-shelf software and hardware products operating on
service-oriented architecture.
5

CENTER OF EXCELLENCE FOR:
CSC e4 SM and Business
Process Management
Aldershot, UK
Contacts:
Sarah Fox
sfox7@csc.com
Ron Brown
rbrown48@csc.com
Howard Smith
hsmith23@csc.com
As organizations develop their information systems platform strategy, process management and application integration have
become primary considerations. e4SM is CSC’s platform for systems and process integration, delivering business process
management (BPM) solutions since 1998. CSC’s e4 and BPM Center of Excellence helps clients make sense of the
integration landscape by enabling process innovation under business control.
The Center advocates an operationally proven service-oriented architecture that defines, enables and manages the exchange
of business information through a process view that incorporates employees, customers, partners, applications and
databases. It brings together state-of-the-art technologies in the areas of middleware, application server, enterprise portal,
process repository and process server software. The result: streamlined internal and external business processes, elimination
of redundancies, increased automation and end-to-end visibility, control and accountability.
The e4 and BPM approach uses a scalable, robust, plug-and-play architecture suitable for the automation of relatively simple
commodity processes as well as complex dynamic processes. It is most relevant where processes are fluid and difficult to
coordinate across numerous parties and where the focus of management attention is on continual process optimization and
improved decision-making.
The e4 architecture is based on preferred technologies, open standards and well-defined interfaces, allowing the delivery of
complex systems in weeks that would otherwise take months or even years. The Center focuses on large-scale applications,
providing industrial-strength solutions that support end-to-end transactional processes across a heterogeneous IT
landscape. It embraces relevant open and de facto standards such as the Java 2 Platform Enterprise Edition (J2EE) and
Business Process Management Initiative (BPMI) standards and schema, as well as industry standards such as Straight
Through Processing (STP) and Supply Chain Standard Practice (SCOR). Using the e4 approach, organizations can be
confident that their IT infrastructure can adapt quickly to business change.
The Center maintains a
strategic relationship with
Intalio Inc., a leading
provider of transactional
BPM systems. CSC and
Intalio co-founded the
Business Process
Management Initiative
(BPMI.org) in 2000.
CSC’s Howard Smith is
co-author of the business
bestseller, Business
Process Management:
The Third Wave.
6
Capabilities
The Center offers full life cycle expertise in BPM and e4 including, respectively: strategy, solution design, delivery and
maintenance (BPM), and process discovery, deployment, execution, operations, optimization, simulation and analysis (e4).
Experts maintain working knowledge of a wide range of process tools, platforms and technologies covering the process
life cycle, particularly in service-oriented architecture and process-oriented architecture.
To ensure that work conducted by the Center is adequately resourced, the Center’s staff is structured around an associates
program. Associates include staff from CSC lines of service, vendors, suppliers and partners, and belong to one of five
associate streams. The involvement of associates in the work of the Center depends on which stream they belong to.
The Center employs a manager who is responsible for the day-to-day running of the Center and is supported by a global
leadership team that provides direction and guidance. The team comprises CSC chief architects and BPM experts from
around the globe.
Benefits
Clients who use the Center are likely to see the following benefits:
• Reusable assets, such as process and integration
• Data and process integration across applications
• Best-practice BPM methodology
• Reduction in elapsed process time
• Automation of administrative tasks
• Higher productivity per person
• Reduced cost per transaction within processes
• Radically improved cycle times
• Users enabled to access internal processes
• Reduced cost of capital through reduced operational
• Improved regulatory and legal compliance
and business risk
• Flexibility in processes and business agility
• Step-change improvements in responsiveness and
business agility

CENTER OF EXCELLENCE FOR:
Enterprise Network Managed Services
Enhancing the value we bring to our customers is the rationale for developing the Enterprise Network Managed Services
Center of Excellence (ENMS CoE). The ENMS CoE:
• Enables solution development
• Showcases CSC’s networking, security and
telecommunications capabilities
• Effectively centralizes CSC networking capabilities
• Enables the evaluation and testing of networking and
security technologies
As the complexity of technologies increase, and as customers continue to embrace new technological paradigms, CSC’s
responsibility is to provide a venue where knowledge can transcend verbal communications, enabling customers to see, feel
and touch the technologies and innovation that CSC brings to the table. Customers will leave the Center knowing that CSC
is clearly at the forefront of the technology sphere and not just reactive to technology change.
The ENMS CoE aims to respond to an organization’s changing business or mission objectives by developing and evaluating
the numerous technologies that better enable a particular mission or goal/s. Therefore, the Center offers a flexible solution
framework to facilitate solution development, and to evaluate and showcase solutions to our diverse customer sets.
The ENMS CoE is a Global Center of Excellence that is jointly sponsored by CSC’s Federal Sector Networks and
Telecommunication Integrated Solutions (NTIS) and Commercial Global Information Services (GIS) divisions. The ENMS
Center effectively centralizes CSC’s networking and telecommunications abilities in terms of People, Process and Technology.
Chantilly,
Virginia
Contacts:
Michael Palermo
mpalermo@csc.com
Don Keane
dkeane@csc.com
Ben Kirsh
bkirsh@csc.com
Brad Slamp
bslamp@csc.com
PEOPLE - A partnership of CSC’s Federal Sector GIS and NTIS divisions enables global collaboration between CSC’s
exemplary human capital. The Center facilitates reach back to our global subject matter experts.
PROCESS - The Information Technology Infrastructure Library (ITIL) is leveraged to properly bundle solutions with the
processes needed to operate an effective IT environment.
TECHNOLOGY - Finally, the ENMS CoE provides a high-end base technology infrastructure to develop solutions with over
2600 sq. ft. of laboratory space to model, simulate and test innovative technology in a controlled operational environment.
Capabilities
• Network management solutions
• Mobile and wireless application integration
and testing
• IPv6 evaluations
• Thin client solutions
• Emergency broadband wireless solutions
• Enterprise-wide analysis and planning
• Unified messaging solutions
• Help desk product integration and evaluations
• Federal information security
• WAN optimization
• Emergency operations center development
• Converged networking solutions (Voice over IP, Video over IP, etc.)
• Dashboard and visualization
• Voice solutions
• Conferencing and multimedia solutions
• Asset management solutions
• Network security product and vulnerability testing and evaluation
• Network Analysis
• Network modeling
Resources
The ENMS Center provides an integrated laboratory environment in Chantilly, Virginia to develop, integrate,
demonstrate, test, model and evaluate new concepts, processes, hardware and tools. The lab environment replicates
many of the systems leveraged in CSC data centers, as well as those that reside in CSC customer environments. The lab
is equipped with a significant network infrastructure, along with modeling and load simulation tools for replicating
real-life scenarios, prototyping design and development projects, or exploring new service expansion in the
telecommunications arena.
In addition, the Center house over 50 other vendor products that can be showcased or leveraged for a development effort.
The Center has access to thousands of telecommunications professionals throughout CSC who focus on both CSC
commercial and federal sectors. Many of these specialists have Six Sigma Green Belts and Black Belts. In addition, this
talent pool boasts thousands of certifications for operating Cisco, Microsoft, Sun Microsystems, Nortel Networks, Avaya
and many other equipment types, benefiting clients across a range of networking and telecommunications needs.
7

CENTER OF EXCELLENCE FOR:
High Performance Computing
Huntsville,Alabama
Dayton, Ohio
Vicksburg,
Mississippi
Greenbelt, Maryland
San Jose, California
Farnborough, UK
Contacts:
Donna Klecka
dklecka@csc.com
John Rawlins
jrawlin1@csc.com
CSC’s High Performance Computing Center of Excellence connects their customers to the leading edge of computational
technology, and delivers innovative HPC solutions that encompass compute engines, storage systems, and network
infrastructure. With twenty years of HPC experience, CSC provides industry-leading best practices to five significant HPC
facilities. CSC specializes in solutions architecture, center operations, and professional services for scientific applications
including code migration, performance optimization, and benchmarking.
The Center’s currency in technology, application of technologies, and operation of computational centers with a focus on
total cost of ownership gives customers cost-effective approaches to reach their computing goals.
The Center’s offerings are built on a proven service management philosophy that embodies a partnership approach to client
engagements. Clients are able to concentrate on their core computing challenges without having to worry about the daily
operational management of their HPC installations. Exposing and refining this philosophy allows CSC to leverage the
benefits of its common approach across many industries.
The Center offers total solutions that include compute engines, storage solutions, network topology, operations, training and
application support. In terms of system design, the Center offers a comprehensive integrated technical solution that includes
the compute engine’s storage system, system operation and tuning, scientific visualization, high-speed networking, code
migration and modernization, system acquisition and facility design. In addition, the Center provides “pay-per-use” Grid
Computing services, outsourcing, user services and application support. The Center ensures technology currency and strict
functional procedures for each of these areas.
COMPUTATIONAL
NETWORK
ENGINES STORAGE SYSTEMS APPLIED
Applications
Applications
Applications
Applications
Applications
Applications
COMPUTING
AND DELIVERY
Capabilities
CSC’s HPC staff has extensive experience in maximizing the overall
effectiveness of an HPC applications portfolio.The staff advises clients on:
• Capacity planning & job scheduling
• Performance measurement and identification of optimal HPC and
Grid technologies
• Storage optimization: cache, system memory, virtual memory and I/O
• Parallel processing: distributed memory and shared memory optimization
• Operating Systems, compilers and loop optimization
• Enhanced parallelism, compiler directives, threads and message passing
• Mathematical libraries, mathematical kernels and algorithms
INTERFACES
HELP DESK AND
OPERATIONS
TRAINING
CONTENT
The Center is responsible for managing two U.S. Department of Defense Major Shared Resource Centers, one in Vicksburg,
Mississippi, for the Engineers Research and Development Center for the Corps of Engineers, and the other for the U.S. Air
Force at the Aeronautical Systems Center in Dayton, Ohio. The Center also manages the two largest NASA HPC centers at
NASA Ames and NASA Goddard, as well as Grid Computing services based in Chicago, Illinois and Maidstone, England for
Financial Institutions and other CSC clients world-wide.
8

CENTER OF EXCELLENCE FOR:
Life Insurance, Annuities and Pensions
CSC’s Life Insurance, Annuities and Pensions Center of Excellence delivers a full array of business and technology solutions
to life insurers and providers of annuities and pensions globally. The Center draws on a unique blend of deep industry
knowledge, business process and IT expertise, intellectual property and robust operational capabilities to craft solutions that
deliver breakthrough business results to over 70 percent of the world’s top insurers.
The Center offers the world’s leading portfolio of software to manage product and policy, and is used by more than 500
insurers across the Americas, Europe and Asia. The portfolio includes complete administration systems, as well as individual
components for specific business areas such as distribution management and product development. The Center’s application
software works independently as components inside the CSC e4 enterprise architecture as well as within fully integrated
systems that extend, enhance and evolve clients’ legacy systems. The Center’s Indore, India development hub recently
achieved Capability Maturity Model (CMM) Level 5 certification, the Software Engineering Institute’s highest rating.
The Center is the life insurance, annuity and pension industry’s largest business process outsourcing provider for
administration of individual life insurance, annuity and pension policies (term, whole, universal and variable). By
combining the latest technology with a global sourcing model and large-scale insurance and technology competence, the
Center is able to achieve previously unattainable levels of business efficiency and customer service.
Capabilities
Insurance Application Software
• FUTUREFirst and GraphTalk AIA
• VANTAGE-ONE and Cyberlife
• LIFE/400 and LIFE/Asia
• CLOAS and CAPSIL
• VP/MS
• Performance Plus
• NbAccelerator, csAccelerator and ClaimsAccelerator
• SICS/nt Life
Business Process Outsourcing
• More than three million policies under
management worldwide
• More than 1,300 CSC staff in nine processing
centers worldwide
• Outsourcing support for more than 30 clients
Austin,Texas
Dallas,Texas
East Hartford,
Connecticut
Paris, France
Aldershot, UK
Contacts:
USA
Bob Drury
rdrury@csc.com
Europe
Tanya Bourne
tbourne@csc.com
Key Features of the Center:
• One-stop shop for insurance outsourcing and technology needs
• Highly competitive pricing achieved through scale, technology and global sourcing
• Industry-leading development, implementation and deployment methods to deliver at lower risk
• Massive global staff base including thousands of staff recruited from the insurance rather than the technologY industry
• Hundreds of life and pension customers around the world with extensive references in every solution area
• Extensive portfolio of proven software able to adapt to every insurance environment
Resources
More than 2,500 industry experts in 10 locations worldwide provide strategy consulting, systems integration,
systems conversion and implementation services. The Center offers a comprehensive portfolio of functionrich
software, business process outsourcing services, and IT outsourcing solutions. Over 80 percent of the
Center’s staff hold professional designations such as Fellow of the Life Management Institute.
9

CENTER OF EXCELLENCE FOR:
Natural Resources
Melbourne, Australia
Sydney, Australia
Santiago, Chile
Johannesburg,
South Africa
Contacts:
Dennis Franklin
NaturalResourcesCoE@csc.com
The natural resources industry has seen a marked increase in demand and commodity prices over the past three years due to
the high growth of markets in China, India and South America. This growth has spawned a change in operational focus so
that companies are keen to invest in the kinds of systems that optimize production capabilities while lowering IT costs. In
order to be competitive, companies in the natural resources industry have to be smarter about managing the information
they have. IT companies must offer innovative and agile solutions for extracting full value from the data at hand.
For more than six years, CSC has delivered solutions for the natural resources industry. Many of these solutions are related
to large-scale business applications (e.g., SAP) that support specific mining issues, as well as niche solutions applicable only
to mining.
The mission of the Natural Resources Center of Excellence (NRCoE) is to use CSC’s pre-eminent position as a supplier of IT
solutions to this industry to highlight and develop innovative solutions for real mining issues. By bringing the knowledge of
CSC, its alliance partners, vendors and academia together, the Center aims to develop and deliver solutions that liberate the
value of information generated by mining and petroleum processes. The Center fosters innovation by generating new ideas
and examining other industries to adapt existing ideas to the natural resources industry.
Capabilities
The NRCoE works with CSC’s Mining and Petroleum Consulting practice, Global Transformation Solutions and
Global Infrastructure Services divisions to bring world -class service to employees and clients. The Center has
access to 30 experts specializing in the following areas:
• Mine IT Planning
• Asset/Mobile Equipment Tracking
• End-to-end plan and execute, drill hole to ship hold
• Logistics (e.g., blending, stockpile control, despatch)
• Technical Data Management
• Remote Communications
• Information Management
Benefits:
The NRCoE provides clients, alliance partners and employees with a dynamic opportunity to tackle challenges facing the
natural resources sector today by:
• Applying lessons learned from the best in industry to real issues affecting the natural resources sector
• Collaborating with industry and participating in natural resource forums such as the Cooperative Research for
Mining (CRCMining) in Australia
• Developing innovative solutions to industry problems through contextual thought leadership
• Producing industry-specific solutions relevant to unique requirements
• Providing a forum for sharing the best and brightest ideas in the industry
• Offering invitations to participate and co-invest in pilots and prototypes
10

CENTER OF EXCELLENCE FOR:
Program Control
Managing complex IT programs, particularly those that span multiple countries, is a daunting task. CSC’s Program Control
Center of Excellence provides world-class expertise in remote IT program management for global accounts. By focusing on
critical program control activities at competitive rates, the Center delivers cost savings, enhanced professional levels of
service, increased project management productivity, and access to senior infrastructure project managers throughout CSC.
Program control resources are available for both long- and short-term assignments and can be deployed on short notice.
The Center provides statistical data for project performance and client feedback.
It is no longer enough for today’s project managers to complete individual projects on time and within budget. Now,
organizations must leverage their project management capability into a key competitive advantage. The remote resources of the
Center free onsite program and project managers and account staff to spend their time more effectively with clients. The Center
ensures that a global program management standard of the highest quality is deployed consistently across large accounts.
Capabilities
• Project management
• Project definitions and statements of work
• Planning and scheduling
• Program control including earned value analysis
• Program management office functions
• Charge code and IWO setup
• Change management
• Risk management
• Issue management
• Asset management
• Procurement
• Production integration
Noida, Uttar
Pradesh, India
Hyderabad,Andhra
Pradesh, India
Contacts:
India
Brian Manning
bmanning1@csc.com
Vikas Duby
vdubey2@csc.com
Program Control
Center of
Excellence Mailbox
IN-PC_CoE@csc.com
The Center is in regular contact with other CSC communities and utilizes their knowledge bases. Center staff, which
includes almost 60 project managers, applies its expertise to guide large programs in implementing world-class program
control strategies and techniques.
Benefits
The Center provides many benefits to clients in terms of productivity and streamlined operations, including:
• Better decision making regarding corrective actions
• Better resource analysis
• Better cost/schedule risk analysis
• Better justification of schedule and cost impacts due
to changes
Resources
The Center’s professional staff brings deep experience to each assignment from working with multiple clients
and global accounts, and demonstrates consistent standards of excellence in global program control. Center
staff includes senior program and project managers and project management office support professionals.
The staff has particular expertise and qualifications in:
• Project Management Institute (PMI) accreditation
• Project management and program management
• Six Sigma
• Global project management services guidelines
• Estimating and scheduling
• CSC Catalyst SM
11

CENTER OF EXCELLENCE FOR:
Property and Casualty (General)
Blythewood,
South Carolina
Austin,Texas
Southfield, Michigan
Philadelphia,
Pennsylvania
Sarasota, Florida
Aldershot, UK
Contacts:
Myra Frailey
mfrailey@csc.com
John Maitz
jmaitz@csc.com
CSC’s Property and Casualty (General) Insurance Center of Excellence offers a full array of business and technology
solutions designed to support the rapidly changing property and casualty (P&C) insurance industry globally. The Center
draws on a unique blend of industry knowledge, business process and IT expertise, intellectual property and robust
operational capabilities to craft solutions that deliver breakthrough business results.
Over 2,000 industry experts in 12 locations worldwide provide strategy consulting, systems integration, systems conversion
and implementation services, a comprehensive portfolio of function-rich software, and business process outsourcing and IT
outsourcing solutions. The Center’s spectrum of industry-leading products and services enables clients to modernize
business processes while optimizing existing investments in people and technology. The Center’s experts boast an average of
over 10 years of experience each, giving the Center unmatched P&C experience in the industry.
Products and Services
• Insurance Application Software. The Center’s application software works independently as components inside the
CSC e4 enterprise architecture and as fully integrated systems to extend, enhance and evolve clients’ legacy systems.
The Center’s Indore, India development hub recently achieved Capability Maturity Model (CMM) Level 5, the Software
Engineering Institute’s highest rating.
• Business Process Outsourcing. With over one million policies under management worldwide, the Center is the
P&C and general insurance industry’s largest business process outsourcing provider for administration of new and
renewal P&C policies from application through first notice of loss. CSC staff in three processing centers worldwide
provides outsourcing support to more than 60 clients across 13 lines of business.The Center also provides IT
outsourcing services, enabling increased speed to market and the advantage of proven and shared infrastructure,
allowing clients to focus on core competencies.
Best practices and continuous improvement are cornerstones in the implementation and support of P&C customers. With
over 10 certified Project Manager Professionals and more than 20 Six Sigma Green Belts, the P&C Center continues its
investment in project management best practices and Six Sigma improvements.
With over 30 years of experience in the P&C and general insurance industry, CSC has unparalleled relationships with a
diverse range of clients, including industry leaders, mid-tier and small P&C and general insurers, virtual companies,
managing general agents, and self-insureds. These relationships are kept vibrant by active client communities and user
groups, plus an advisory council that provides input to the Center on strategy and allocation of investments, reviews
upcoming releases, identifies customer issues and defines enhancements to CSC’s application software. These strong
customer relationships keep the Center at the forefront of software development and service delivery.
Center Labs
Through the Center’s three labs, customers and CSC can test, evaluate and identify improvements for current solutions.
• Customer Test Lab. All current products are available for customers or prospects to access and test-drive.Want to
get your users in front of the system to see how it works? Access can be from a CSC office or the customer’s location.
• Performance Test Lab. From running a one million policy test to evaluating how to reduce screen response
time, CSC team members and customers set up and simulate real-world scenarios to see what could happen
before the scenario impacts production systems.
• Usability Lab. Customers can use the P&C usability lab to test and monitor user reactions to the design and
deployment of their P&C systems and resolve possible issues before they reach the field.
The P&C customer community is an active force in guiding the direction of CSC’s P&C solutions. In 2004, the Center’s
customers invested over 3,000 days participating in user groups, advisory councils and related activities.
12

CENTER OF EXCELLENCE FOR:
Secure Telecommunications
CSC’s Secure Telecommunications Center of Excellence designs, develops, integrates, tests and evaluates both secure and
non-secure state-of-the-art telecommunications networks, applications and devices. The more than 200 TS/SCI-cleared
engineers and telecommunications specialists at the Center have extensive experience in the design, development and
evaluation of telecommunications systems for the U.S. intelligence and defense communities.
Services provided by the Center include:
• Comprehensive engineering of communications systems,
including local area networks (LANs) and wide area
networks (WANs)
• Communications control center automation, with
emphasis on the integration and enhancement of
commercial off-the-shelf (COTS) network management
and configuration management systems in standardsbased
multimedia environments
• Communications software engineering, including
development of customized and standards-based
communications modules and sub-systems, and their
integration, to support enterprise-wide communications
upgrades, corporate reengineering efforts and major
system conversions to the distributed client-server model
• COTS hardware and software evaluations
• Independent verification and validation of
communications hardware and software
• Systems engineering, systems integration management,
security engineering and technical support
• System deployment, training, long-term logistics support
and depot maintenance (e.g., bar code scanners)
• Integration of new technologies into existing infrastructure
Benefits from leveraging the Center
include increased:
• End user and customer satisfaction and confidence
• Completeness of network design prior to installation
• Use of standardized and verified equipment
configurations
• Availability of baseline performance metrics
• Vendor responsiveness
• Focus on testing tailored-to-customer requirements
• Efficiency and effectiveness in utilization of test
resources
Hanover, Maryland
Contact:
Bob Murray
rvmurray@csc.com
Resources
The Center’s engineers have expertise in a wide range of areas including: ATM, SONET, DWDM, ISDN,
10/100/1000 Mb Ethernet and encryption. Center engineers possess a thorough understanding of TCP, UDP,
SMTP, SNMP and related IP protocols. Center engineers also have expertise in continuity of operations, mission
assurance and distributive architectures to enhance survivability in support of U.S. Homeland Security initiatives.
The Center maintains lab facilities for testing and evaluating voice and data telecommunications equipment, software and
solutions. The Interface and Integration Test Lab evaluates and demonstrates both LAN and WAN technologies. The lab can
be reconfigured to match specific customer needs as well as demonstrate generic capabilities. It can model a variety of
government and commercial networks.
A separate, unclassified portion of the lab is set up to examine new vendor products and integrate them into existing
infrastructures. The lab is also ideal for demonstrating and evaluating new infrastructures and testing them prior to fielding.
Vendors frequently offer to provide their newest products for integration into the lab, enabling customers to see early on
how those products can support new and evolving architectures.
13

CENTER OF EXCELLENCE FOR:
Security
Annapolis Junction,
Maryland, USA
New South Wales,
Australia
Petaling Jaya,
Selangor, Malaysia
Aldershot, UK
Contact:
Jennifer Schulze
jschulz2@csc.com
Reg Foulkes
rfoulkes@csc.com
The Security Center of Excellence focuses on all dimensions of security as it relates to information technology. The Center
helps clients ensure business continuity, achieve regulatory compliance, and reduce liability to protect enterprise profit and
stakeholder value. CSC’s strength is in knowing how to quantify the value of an enterprise for security purposes, determine
the value at risk and manage that risk. The Center represents all of CSC’s security capabilities and is responsible for delivery
of security services to federal and commercial clients, as well as CSC itself.
As one of the largest providers of IT services to commercial and government organizations, CSC delivers end-to-end security
for facilities, information systems and people. The Center’s security experts explore and apply leading edge technology and
global standards for evaluating security, performing such tests as the Common Criteria for Information Technology Security
Evaluations (also known as the ISO 15408 standard) in facilities and laboratories located on four continents. Security
solutions are delivered through both consulting and advisory services and managed contracts.
The Center’s growing offerings and recent advances include the expansion of managed security services to include intrusion
prevention, automated policy enforcement and technology compliance, wireless and remote access security solutions, and a
solution to protect against the risks inherent in instant messaging and peer-to-peer applications.
The Center is one of only three organizations worldwide to be independently appraised at Systems Security Engineering
Capability Maturity Model (SSE-CMM) Level 3 for information security (INFOSEC) assessments by the Software
Engineering Institute (SEI), and was the first to receive this rating. The Center was instrumental in assisting the U.S.
National Security Agency and the U.S. National Institute of Standards and Technology with information for developing the
SSE-CMM model.
Capabilities
CSC’s Security Center of Excellence offers solutions including strategy, program planning, support and operations in
five comprehensive practices:
• Risk Governance: Prioritization, allocation, disclosure
• Information Risk Management: Strategy, gap analysis, requirements analysis, roadmap
• Compliance Management: Program planning, consulting, assessments, policy development, audit support, certification
and accreditation
• Managed Security Services: Intrusion prevention, firewalls, monitoring, vulnerability assessments and intelligence,
incident response, business continuity
• Identity and Access Management: User provisioning, authentication, meta directories, access management, biometrics
Resources
CSC security experts are dedicated to security. Serving both commercial and federal clients, many of these experts
have been working in the field for decades designing, delivering, and operating security services and solutions in
various roles. The Security Center of Excellence’s laboratories in Europe, Australia and the United States have over
6,000 square feet of space dedicated to helping define, test and integrate security solutions for global clients.
For more information on CSC’s security solutions, visit www.csc.com/solutions/security.
14

CENTER OF EXCELLENCE FOR:
Service Oriented Architecture (SOA)
Service Oriented Architecture (SOA) is causing a “sea change” in the way enterprises plan, integrate and operate services for
their customers, business processes, organizations and information technology. Enterprises are facing uphill challenges as
they struggle to make a difference in their complex operating environments. SOA is seen as a means for cutting through this
complexity and enhancing business value.
CSC’s SOA Center of Excellence was formed to advance CSC’s leadership in SOA and Service Orientation, and to help
clients and internal business units rise to the challenges and capitalize on the opportunities created by SOA. The Center has
a broader point of view on the scope of SOA than CSC’s competitors. Our point-of-view agrees that SOA is not only
applicable in software and IT architecture, but also in business strategy, portfolio planning and process management.
Chantilly,VA, USA
Contact:
Rich Reba
rreba@csc.com
The Center, a vital part of CSC’s North American Public Sector Federal Consulting Practice, has direct access to more than
100 SOA industry experts, architects, engineers and programmers. It is also closely affiliated with CSC’s SOA Knowledge
Exchange Community, which facilitates collaboration among CSC’s SOA thought leaders worldwide.
Benefits
CSC’s SOA Center of Excellence strengthens the company’s following key differentiators:
• CSC harnesses SOA as a means to an end: creating business value for our clients at all levels
• CSC knows from experience that SOA success involves more than advanced technology alone
• As a provider of world scale solutions, CSC knows how SOA enables our clients’ enterprises
• As a SOA leader in public and private markets, CSC channels SOA innovations between both markets
• Working with industry leading SOA partners; clients trust CSC to deliver the best unbiased solutions
• As a leader in ERP, CRM, and SCM, CSC knows how to leverage SOA in complex enterprises
• CSC understands SOA isn’t a product – it’s a journey we’re taking in partnership with our clients
The SOA Center serves as the voice of CSC for all things SOA, from marketing activities to business and account
development to service delivery. As well, the Center provides one-stop shopping for clients and business units to access
CSC’s SOA expertise, including best practices, demonstration centers, sandbox environments, collaboration tools, delivery
skills, learning kits and partnerships.
CSC’s Centers of
Excellence enable
exploration and testing
of state-of-the-art
solutions with minimum
up-front investment and
maximum innovation
and results. Each Center
has specialized staff who
work from a dedicated
facility equipped with a
laboratory for
demonstrating and
delivering client
solutions and evaluating
and testing products,
methodologies and
concepts.
The SOA Center participates in several important standards bodies, including the Object Management Group and the
Industry Advisory Council (IAC) to the U.S. government. The Center is actively involved in a number of IAC special
interest groups and serves as the chairman of the IAC data architecture group.
15

CENTER OF EXCELLENCE FOR:
Test Automation
Greenbelt, Maryland
Contacts:
Ken Hennon
khennon@csc.com
Walt Gallaugher
wgallaug@csc.com
Keith Schuler
kschuler@csc.com
Gail Warner-Figueroa
gwarnerf@csc.com
Testing is a crucial step in the development of information systems. The Test Automation Center of Excellence is chartered as
a matrix organization to provide staffing, centralized automated testing solutions, and a knowledge base for use across
corporate programs and projects. The goal: to improve test quality and streamline the timelines associated with testing in the
system development life cycle.
The Center’s expertise includes test planning, test preparation, test automation, test execution, test status accounting and
reporting, requirements analysis and defect management. Center staff specialize in using Mercury Interactive’s Quality
Center and Performance Center enterprise software to provide consulting services and support for CSC’s clients and lines of
business; conducting performance testing and test script automation using Mercury’s QuickTest Professional, WinRunner,
XRunner and LoadRunner products; and showcasing CSC’s test automation capabilities for current and potential clients.
Center staff also specialize in assisting projects in gaining visibility, control and overall operational efficiency using Mercury’s
IT Governance software.
Center personnel help CSC and client organizations minimize the recurring costs of instantiating and running multiple
automated testing solutions for individual programs and projects across the enterprise. Organizations can implement
centralized solutions that are customized according to corporate or programmatic standards and guidelines, leveraging
CSC’s global alliance with Mercury.
Test automation tools promise significant benefits to those organizations that can effectively use them. To this end,
organizations can leverage the expertise of the Center, which positions CSC as a world-class test automation systems integrator.
Capabilities
• Requirements analysis, test planning, test development, test execution and test reporting
• Independent verification and validation (IV&V)
• Test management and staffing
• Standardized test automation approach, architecture, evaluation (including return on investment) and implementation
• Systems and software integration; functional, regression, certification and accreditation, performance and acceptance testing
• Test automation marketing and proposal support
• Test program audits
Resources
The Center is staffed with experienced, tools-specific test engineers and developers. The Center leverages CSC’s alliance
with Mercury Interactive and is strategically involved with the development and deployment of Mercury’s products.
Center staff carry certification from the International Information Systems Examinations Board, Foundation
Certification in Software Testing. The Center has a proven track record for providing technical leadership and
customer satisfaction. Its staff has received the NASA Space Flight Awareness Award and was nominated for the
2003 NASA Programs Business Area Excellence Award in Process Improvement.
Center staff have been involved with test automation activities on several contracts for over 13 years. Staff have
presented at Mercury User Group conferences, the Software Testing Forum for the National Capitol Area, and
CSC’s Technology and Business Solutions conference.
16
The Test Automation Center of Excellence has established an Enforcement, Security and Intelligence (ESI) Test Automation lab.
This lab supports performance and test automation for CSC’s next-generation enterprise portal. It is also available to support
CSC corporate projects. The lab includes research and development and proof-of-concept work for test automation efforts,
providing CSC staff hands-on access to test automation tools along with centralized knowledge to support these activities.

CENTER OF EXCELLENCE FOR:
Training
For over 25 years, the Training Center of Excellence has been meeting the needs of government and commercial clients to
create and sustain human capabilities in the workspace. The Center assists organizations in maximizing the abilities of their
people by assessing performance requirements and then leveraging leading practice methodologies and technologies to
design, develop and implement effective solutions.
With more than 200 full-time professionals, the Center produces a full range of human performance solutions. At one end
of the spectrum, it supports senior executives in developing strategies and solutions that keep the workforce trained and
aligned with the goals of their organizations. At the other end, the Center develops and integrates the components required
to make these strategies work.
Hampton,Virginia
Contacts:
De Lloyd Voorhees, Jr.
dvoorhees@csc.com
Bob Kukich
rkukich@csc.com
Additionally, the Center produces components of solutions including: learning and knowledge management systems,
portals, traditional and Web-based training, expert tools, simulations and various analysis and modeling products. Center
facilities include an audio studio, classrooms, research labs, audiovisual conference rooms, and a Special Compartmented
Information Facility (SCIF) for classified projects.
The Center was one of the first ISO 9001:2000 certified custom training product organizations in the world. Its Content
Management System, Utopia 2000, is a Web-based content authoring and conversion system that enables developers and
subject matter experts to work together remotely, using only a Web browser, to produce training that conforms to the
Sharable Content Object Reference Model (SCORM) and complies with Section 508 of the U.S. Rehabilitation Act.
The Center’s Collaborative Document Development System provides a consistent, standardized methodology for program
document development and review. It is a suite of software and business applications that enables organizations to develop
and deliver critical information rapidly using the Collaborative Writing Environment, a Web-based collaborative enterprise
application. The Center also has a state-of-the-art document conversion facility, providing conversion services for technical
manuals, catalogs, administrative documents, training manuals, training courseware, photographs, maps, graphical materials
and advertising materials.
Capabilities
• Human performance support strategies for the enterprise
• Knowledge management and training solution integration
• Portal development
• Traditional,Web-based and blended training
product development
• Human Performance Technology solutions
• Full spectrum of training expertise andcapabilities
• Rapid and collaborative Web-based production
and review
• Global teaming capability
MultiMedia Center of Excellence
The Training Center of Excellence includes the MultiMedia Center of Excellence in Moorestown, New Jersey.This
facility transforms training concepts into engaging multimedia pieces that make learning more effective.The
MultiMedia Center of Excellence’s offerings include:
• Multimedia Digital Asset Management Systems
• Multimedia-enabled conference, briefing center and
boardroom design and implementation
• Multimedia briefing, knowledge and training libraries
• Interactive streaming media content acquisition,
development and management
• Automated multimedia security and surveillance
acquisition systems
• Interactive e-commerce Web sites
• Broadcast and multimedia studio design and
Webcasting applications and services
• Boardroom and desktop video conferencing and
distance learning
• Multimedia storyboarding, content design and
production, including interactive VR
• Interactive CD/DVD design and production
• Interactive consumer product presentations
• Optional high-availability content delivery services provided
by Akamai Technologies, Inc., a CSC Alliance Partner
17

Computer Sciences Corporation
CSC Leading Edge Forum
3170 Fairview Park Drive
Falls Church, Virginia 22042
Worldwide CSC Headquarters
The Americas
2100 East Grand Avenue, El Segundo
California 90245. United States
Tel: +1.310.615.0311
Europe, Middle East and Africa
Royal Pavilion
Wellesley Road, Aldershot
Hampshire GU11 1PZ. United Kingdom
Tel: +44.1252.534000
Australia and New Zealand
26 Talavera Road, Macquarie Park
NSW 2113. Australia
Tel: +61.29034.3000
Asia
139 Cecil Street, 08-00 Cecil House
Singapore 069539. Republic of Singapore
Tel: +65.6221.9095
About CSC
Computer Sciences Corporation helps clients achieve
strategic goals and profit from the use of information
technology.
With the broadest range of capabilities,
CSC offers clients the solutions they need to manage
complexity, focus on core businesses, collaborate with
partners and clients, and improve operations.
CSC makes a special point of understanding its clients and
provides experts with real-world experience to work with
them. CSC is vendor-independent, delivering solutions that
best meet each client’s unique requirements.
For more than 40 years, clients in industries and
governments worldwide have trusted CSC with their
business process and information systems outsourcing,
systems integration and consulting needs.
The company trades on the New York Stock Exchange under
the symbol “CSC”.
About the Leading Edge Forum
As part of CSC’s Office of Innovation, the Leading Edge Forum
(LEF) is a global community whose programs help participants realize
business benefits from the use of advanced IT more rapidly.
LEF members work to spot key emerging business and technology
trends before others, and identify specific practices for exploiting
these trends for business advantage. Members enjoy access to a global
network of thought leaders and leading practitioners, and to a powerful
body of research and field practices.
LEF programs provide CTOs and senior technologists the opportunity
to explore the most pressing technology issues, examine proven stateof-the-art
practices, and leverage CSC's technology experts, alliance
programs, and events. LEF programs and reports are intended to
provoke conversations in the marketplace about the potential for
innovation in applying technology to help advance organizational
performance. For more information about LEF programs, visit
www.csc.com/lef.
The LEF Executive Programme is a premium, fee-based program
that helps CIOs and senior business executives develop into nextgeneration
leaders by using technology for competitive advantage in
wholly new ways. Members direct the research agenda, interact
with a network of world-class experts, and access topical conferences,
study tours, information exchanges and advisory services. For more
information about the LEF Executive Programme, visit lef.csc.com.
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Printed in USA P2 2621 07/07